Costco is a well-known brand across the United States and in many parts of the world. To add to its retail products, it has Optical centers in a number of its warehouses. Costco Optical is a full-service eye care and eyewear provider. It provides access to appointments with an eye doctor to identify prescriptions and a team of opticians to help customers find the perfect pair of prescription eyeglasses, sunglasses, or contact lenses.

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The Good

  • Pricing
  • Prescription Eyeglasses
  • Designer Sunglasses
  • Contact Lenses
  • Eye Exams
  • Discounts
  • Variety of Top-Selling Lenses
  • Eye Care Products

Pricing

Costco Optical has become known for its pricing. Though complete pricing is not specifically listed online, the median cost of frames, lenses, and protective coatings is about $180. This is not by any means the lowest price on the market, but it is lower than a number of other eyeglass providers.

Prescription Eyeglasses

The Costco Optical department wants each customer to successfully find the perfect pair of glasses. The following recent features have been made available to better cater to the needs of Costco Optical customers:
Wider front — Frames are made with extra space between each of your temples.
Curved temples — To provide extra headroom to the wearer, a slight temple curve is provided to make sure that the glasses fit perfectly.
Narrow bridge — For those who need a little bit extra bridge support the narrow

Designer Sunglasses

If you are looking to purchase a pair of designer sunglasses but don't want to pay full price for them, Costco Optical sells a number of designer brands for lower prices than the original retailers. The following are some of the brands sold by Costco Optical:

  • Kirkland Signature
  • Balmain
  • Fula
  • Hobie
  • Kate Spade
  • Maui Jim
  • Oakley
  • Ray-Ban
  • Serengeti
  • Vera Bradley
  • Vera Wang
  • XOXO

Contact Lenses

Unlike many of its competitors, Costco Optical sells contact lenses in addition to its prescription eyeglasses and sunglasses. Contacts can be ordered online streamlining the purchasing process. The following brands are currently available for sale online:

  • Acuvue
  • Air Optix
  • Avaira
  • Biofinity
  • BioTrue
  • Clariti
  • Clearsight
  • Dailies
  • Freshlook
  • Kirkland
  • MyDay
  • Optima
  • Proclear
  • Purevision
  • Soflens
  • Ultra

Eye Exams

One of the challenges of purchasing eyeglasses online or from a retailer is the need to sit down with an ophthalmologist or optometrist and have an eye exam. Costco Optical has hired a number of optometrists to help with vision and eye health exams. This is a service that a number of online retailers are unable to provide. Exams take place at or near your local Costco warehouse. As part of this appointment, the optometrist will check your eyes for astigmatism as well as help identify your prescription. If you would like to schedule an appointment with an eye doctor, you can do so on Costco Optical's website.

Discounts

Costco provides good prices for those who purchase in bulk. In order to maintain this reputation, Costco Optical offers $30 off of a second pair of glasses purchased at the same time of your first purchase.

Variety of Top-selling Lenses

The eyeglass industry offers a number of different lens options to fit the needs of a wide variety of eyeglass wearers. Customers can work with an optician and/or an ophthalmologist to find the perfect lenses for their prescription and personal needs. Costco Optical has a number of different lenses available for sale. They include the following:

  • HD Progressive Lenses — These lenses help provide high definition vision at any distance. They come with an anti-reflective treatment and are custom made for your prescription and frame selection.
  • Bifocal Lenses — With a separating line in the middle, bifocal lenses are made to help with both near and distance vision.
  • Single Vision Lenses — For those who only need lenses to correct one distance, the single vision lens are a great choice.
  • Polarized Lenses — The polarized lenses protect your eyes against glare and also block 100 percent of UV rays. For an additional cost, they can be made with a silver, gold, or blue mirror coating.
  • Transitions Photochromic Lenses — Transition lenses provide users with both prescription eyeglasses and prescription sunglasses. These lenses are perfectly clear while you are indoors and begin to darken immediately upon exposure to the sun. They also help protect against harmful blue light, reduce glare, eye fatigue and strain, and block 100 percent of UV rays. A specialty drivewear version of these transition lenses is also available helping reduce excess light and optimizing color contrast. They activate to a copper color which helps enhance color recognition and depth perception.
  • Blue Anti-Reflective Treatment — Blue light rays are known to disrupt the natural sleep cycle and in some cases damage the retina. The blue anti-reflective treatment helps reduce damage to the eye and allows beneficial blue light to pass through for increased clarity.
  • Anti-Reflective Treatment — The anti-reflective coating is used to sharpen visual performance, reduce eye fatigue and reflections at night, and decrease the amount of reflection that others can see on the surface of your lenses.
  • Multi-functional Lens — These lenses are similar to progressive lenses. The difference is that the intermediate reading area is much larger than it is in progressive lenses. This helps maintain a comfortable head posture while working at a computer and can help reduce eyestrain, tired eyes, and headaches.

Eye Care Products

In addition to prescription eyeglasses, sunglasses, and contact lenses, Costco Optical also sells the following eye care products:

  • Lubricant eye drops
  • Lens cleaning tissues
  • Redness reliever eye drops
  • Multi-purpose solution
  • Multi-purpose disinfecting solution

The Bad

  • Online Shopping
  • Scratched Lenses
  • Distortion in Lenses
  • Poor Quality Coatings
  • Long Wait
  • Customer Service
  • Must Have a Membership

Online Shopping

When you are looking for eyeglasses, one of the most important factors is being able to select frames that you like. Costco Optical does not provide a section on its website allowing customers to see all of its frames. If you would like to shop for frames, you will need to go to your local Costco warehouse. We hope that Costco Optical adds a frames inventory to its website soon.

Scratched Lenses

Recent Costco Optical reviews have mentioned frustration with lenses getting scratched easily. This has been attributed to cheap materials being used on the lenses. If you have been prone to scratching your glasses in the past, Costco Optical may not be a good idea for you.

Distortion in Lenses

Some customers have mentioned that their glasses have been distorted on the sides of the lenses. Some thought it might be due to an astigmatism, but the majority felt that the lenses were very poorly made, causing a number of problems. A number of these customers stopped using the glasses all together as they felt it was even more damaging to their eyes.

Poor Quality Coatings

The most common complaint found in Costco Optical reviews is that the coatings put on the glasses to protect from blue light, UV rays, etc. have begun peeling shortly after purchasing the glasses. Some have peeled from the sides, while others have begun peeling from random places in the middle of the lenses. This has made wearing the glasses very difficult and frustrating.

Long Wait

There have been a number of complaints about the wait time at Costco Optical centers. If you are planning to go to a physical location to get help from an optician with your glasses, plan to be there for a good amount of time. Some customers have waited for anywhere from 30 minutes to over an hour.

Customer Service

Costco Optical reviews have not been very positive when discussing customer service. Not only have customers waited for long periods of time, but they have felt that the customer service representatives have not been very helpful. Customers who have returned glasses or tried to discuss issues with recently purchased glasses have not been pleased with the efforts made to solve the problems.

Must Have a Membership

In order to purchase eyeglasses from Costco optical, you have to have a Costco membership. If you do not have a membership and do not want to purchase one, you will need to look elsewhere for your eyeglasses.

The Bottom Line

If you shop at Costco, this is a great way to kill two birds with one stone. If you do not currently have an eye doctor and need to find out what your prescription is, you can do this after purchasing your groceries. If you are on a tight budget, it may be beneficial to look at a couple other companies to see if you can find a price that is better for you. If you are worried that you will damage your glasses easily, you also might want to look for a company that provides quality protection coatings.

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User Reviews

Star Rating

4.6
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37 Reviews

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Ellie

March 19th, 2020 Cheyenne, WY DETAILS arrow_drop_down
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These glasses are so much more affordable than other places I’ve gone, without sacrificing style or comfort. I always get my glasses from here!

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Keron Grey

March 16th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Costco is amazinggggg, I love how big it is and the fact that I can buy things in bulk and still save money, while get the option to get eye care is so wild to me. The quality of my glasses and the customer service was great. The doctor and staff of the vision center were a pleasure to work with. I’m satisfied with my decision to use Costco Optical for eye care. I LOVE IT.

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DeeDee G.

March 10th, 2020 Dallas, TX DETAILS arrow_drop_down
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Good lenses, only issue is that the frame selection is not ideal for fashionable preferences. If you do not mind not the best looking (aesthetically) frames then I would reccomend.

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Msindoni

March 8th, 2020 Pembroke Pines, FL DETAILS arrow_drop_down
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Costco Optical is a great option if you are a member. I personally get my eye exams done there, as well as purchase my contact lenses through them. It's a simple process and very reliable.

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Jessica

March 8th, 2020 American Fork, UT DETAILS arrow_drop_down
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Costco optical has excellent customer service, prices and tons of cute frames. I love to buy my glasses there.

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jessicaC

March 5th, 2020 Kailua, HI DETAILS arrow_drop_down
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Costco was professional and quick to refill my contact order. They are always helpful and professional.

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hmarashi

March 3rd, 2020 Newark, NJ DETAILS arrow_drop_down
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My last three pairs of glasses have come from costco optical. They are always attentive and make sure I have the right fit before i leave the store.

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Randi Nelson

March 2nd, 2020 Managua, MN DETAILS arrow_drop_down
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Costco optical has amazing prices when looking to pick up a subscription and even picking glasses of all sorts of styles!

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Teagan hickman

March 2nd, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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We got our daughters glasses from Costco... it was so nice and easy and she loves them!

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Linda Webb

March 2nd, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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Costco is the cheapest price lace to get your eye glasses and they have a great selection. I always go there for my glasses

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MaryAnn Hagblom

February 28th, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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Great prices! The quality is awesome the doctor is very good and you can get everything you need at such a better deal than most optical places.

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janice pan

February 28th, 2020 , DETAILS arrow_drop_down
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Great prices on contacts and it's super easy to order even online. I was able to get my prescription in and get the order placed with ease.

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Club rush

February 28th, 2020 West Valley City, UT DETAILS arrow_drop_down
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The value for the money is great. They are quick to do repairs and new glasses come quick

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Mykahla Nelson

February 26th, 2020 Managua, MN DETAILS arrow_drop_down
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I have gotten my glasses from Costco and the were super good on price! I ordered them online and the came to my house super fast!

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Brenda Horne

February 25th, 2020 Orem, UT DETAILS arrow_drop_down
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Our family has used Costco Optical to get glasses with great results. It has been more affordable than getting glasses at the doctor's office. They have also helped us with repairs.

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Bryndie

February 25th, 2020 Managua, MN

A very affordable way to get glasses and contacts online. Very reliable and helpful customer service.

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Eddie Rios

February 24th, 2020 Ogden, UT DETAILS arrow_drop_down
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Costco Optical does all things well. In the case of eyeglasses and optical tests, they do fantastic. I used their own eye doctors, ordered the lenses and frames from their store and was able to pick up quickly. They are low cost, high quality and their service is remarkable.

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Flora

February 24th, 2020 Lethbridge, AB DETAILS arrow_drop_down
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Costco glasses are the only glasses I will ever buy going forward! They have the best prices for quality frames and lenses!

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mccandless24

February 24th, 2020 Kaysville, UT DETAILS arrow_drop_down
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We were very impressed with our visit to the eye doctor at Costco. The service was great our doctor was really invested in finding the best option to help my daughters sight and the price for our contacts was one of the best I could find. Would definitely recommend.

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Braylyn Linford

February 21st, 2020 Lehi, UT DETAILS arrow_drop_down
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This is the only place I will go for glasses for myself but for my family as well ! The Dr. is amazing and the Guarantee you can’t be anywhere else their customer service is great the service was fast and well we love costco

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Syl

February 21st, 2020 North Port, FL DETAILS arrow_drop_down
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I was Costco Optical patient in Orlando for many years. The appointments was great, they were efficient with the tests. The doctor makes sure my vision for my contact lenses was perfect. Highly recommend, excellent service as always. The staff are friendly, professional and efficient. Sad that I relocated and I don’t have Costco nearby.

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Nicholas Cloward

February 21st, 2020 Salt Lake City, UT DETAILS arrow_drop_down
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Pretty good. Quick to get glasses done. Appreciated their service. Doesn’t feel like a good place to get glasses

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JamieD

February 21st, 2020 Saratoga Springs, UT DETAILS arrow_drop_down
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Excellent and very simple service. By far the best prices I’ve found and I’ve never had to wait

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Nicole Jones

February 21st, 2020 Sandy, UT DETAILS arrow_drop_down
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Costco goes above and beyond at everything...and that extends to optical! They spend time with you making sure you have all the answers you need, show you how glasses are supposed to properly sit on your face, and make sure you leave a happy customer. Hands down the best optometrist experience I have ever had.

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Kaitlyn Rios

February 21st, 2020 Ogden, UT DETAILS arrow_drop_down
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Costco Optical offers me great value and great brand names to choose from. I have gotten high quality lenses and frames from there portal online. In every way, Costco Optical is better than most eyewear companies out there, especially in price. Very affordable.

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Nichole Hiatt

February 20th, 2020 Eagle Mountain, UT DETAILS arrow_drop_down
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I love the selection Costco optical online offers. I have ordered 4 pair of glasses through Costco now, and the customer service has always been excellent if I've had problems with the glasses after they arrived.

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Kellen

February 20th, 2020 Layton, UT

Glasses are always a little pricey but Costco does a good job and helping you find a pair that works for you. I had mine for about two years. They helped me replace them and also would adjust them whenever I needed.

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fernandopessoa

February 18th, 2020 South Jordan, UT DETAILS arrow_drop_down
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We had a so-so experience with Costco optical. We ordered 2 pairs of glasses for my daughter. The staff was friendly and great and the glasses came in a timely manner but they offer no warranty. If the glasses break and it’s not something super simple (like a screw) they cant fix them. We ended up getting her most recent glasses somewhere with a better warranty.

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Juliann Mecham

February 14th, 2020 Managua, MN

Costco optical has such good options!! I love the eye test that they do to know what glasses you need. They give you glasses you actually need, they are high quality and fashionable.

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PessoaJ

February 4th, 2020 Herriman, UT DETAILS arrow_drop_down
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We didn’t have the best experience with Costco optical which was disappointing because i love Costco. We ordered my daughter glasses and they just didn’t fit great and both pairs Broke very quickly and they don’t fix them

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Cam McClellan

January 30th, 2020 Magna, UT DETAILS arrow_drop_down
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They don’t have the biggest selection but they do a great job and have really good prices on their eyeglasses.

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Courtney carlson

December 2nd, 2019 South Jordan, UT DETAILS arrow_drop_down
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I buy my contacts here. I wish my prescription would save for reorders. It is so annoying to have to add everything in system when reordering.

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Tom Gourley

November 26th, 2019 Pleasant Grove, UT

Costco eyeglasses are very reasonably priced but limited as far as selection. I was looking for some higher quality sunglasses but couldn't find anything that offered the quality I wanted in the subscription that I needed.

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Martha Gourley

November 26th, 2019 Pleasant Grove, UT DETAILS arrow_drop_down
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Great glasses and doctor's exam. I felt they were worth the value and provided great Costco service and product guarantee.

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Nancy Jones

October 15th, 2019 Alpine, UT DETAILS arrow_drop_down
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The glasses were as ordered and delivered when promised. The price was very reasonable and the service efficient. I will continue to use Costco for my eyewear.

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Totally satisfied

September 25th, 2019 Indianapolis, IN

I recently purchased a pair of glasses at Costco in fishers. I spoke to a young lady at the desk and was told the exam would be $49 and my progressive, transision, no glare, scratch resistant everything you can get lenses would be a mere $160. I chose my frames that were only $60. They even had semi-frameless titanium for $60. All included an unbelievably low price of $270 with no insurance involved and no tax. That's less than I paid in the 80's. Last pair I purchased a year ago was $600+ and I was never really satisfied. The exam was very thorough and Doc. Jennings was wonderful. Very nice and knowledgeable. It took only 4 days to receive my glasses and they are the best I have ever had. The 2 lady's I talked to during my 2 visits were very sober and not very personable at all. Not mean but not pleasant. Spoke only when required. Other than that a great experience. I will go back as long as Costco offers this service.

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Kimberly LeBaron

May 29th, 2019 Delta, UT DETAILS arrow_drop_down
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I use Costco Optical to check my lense persceiption and purchase contacts and glasses. I am really happy with my experience there. It’s nice to be able to combine a shopping trip with an optical appointment all in one place. I have been to Costco Optical in many different locations and all the staff have been very professional, helpful, and polite. My appointments were fast and stress free. The have several different contact brands and will recommend the best one for you. And I love their selection of glasses. I got a very cute, trendy pair for $50. But there are all kinds and shapes. Coscto Optical is awesome.

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