Name: Costco Optical
Rating: 3.6

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Nancy Jones Alpine, UT

The glasses were as ordered and delivered when promised. The price was very reasonable and the service efficient. I will continue to use Costco for my eyewear.

6 years ago

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Karen Torino Tallahassee, FL

Costco Optical online is easy to use and manuever. There are great options to choose from and at good prices too. The glasses I bought online lasted me a good time.

4 years ago

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Jec Canby, OR

Cute choices, although you do see a lot of people wearing e same glasses as yourself. Great prices on prescription and frames. Our Costco’s eye dr is a little rushed, the overall value is worth it.

4 years ago

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Jodianna Tallahassee, FL

Glasses are very expensive! I feel great that Costco always offers me the best deal. Their optical department has many varieties and different colors.

4 years ago

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ang ,

They have the best prices for my contacts. I order them online and have them shipped directly to me. It super convenient. Can’t beat the customer service either!

4 years ago

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Bessie B Gilbert, AZ

I have purchased glasses there once. They had good variety and price. Usually I have a difficult time finding glasses for my thin face that is not a child's frame but the employee worked well with me to find a good fit.

4 years ago

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Cal Hunter Riverton, UT

Costco Optical is slick way to get low priced glasses. One stop shop with the optometrist on site and the selection is great. Quick turn around time as well.

4 years ago

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Jon Moreno Sandy, UT

Costco optical was so easy, I just gave them my prescription and picked out lenses out of their great selection and was ready within a weeks time. Recommended!

5 years ago

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Kellen Layton, UT

Glasses are always a little pricey but Costco does a good job and helping you find a pair that works for you. I had mine for about two years. They helped me replace them and also would adjust them whenever I needed.

5 years ago

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PessoaJ Herriman, UT

We didn’t have the best experience with Costco optical which was disappointing because i love Costco. We ordered my daughter glasses and they just didn’t fit great and both pairs Broke very quickly and they don’t fix them

5 years ago

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allison

Overall decent selection of mid-level glasses - not as high end as I would have liked to get. But they were fast and convenient

1 year ago

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Suparno Biswas Chatham, NJ

It was a very horrifying experience. Had to wait for half an hour took a number but no one attended. I just walked out. The glasses that were made is defective. I couldn’t read even the medium size letters. When I mentioned that their response was ridiculous

1 year ago

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Neb Portland, OR

Great prices and if they don't do it right the first time, they re-do it for you at no cost. Fast too!

1 year ago

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Michael Marino Linden, NJ

This is the second time and it will be my last I have purchased there glasses frames are fine the lenses get little spots of peelings I returned and was told they only last so long? I have reading glasses from the dollar store with no problem foryears with no problem

1 year ago

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John Smith Victoria, BC

After purchasing the frames and glasses for over $500 and after two years of use the poly carbonate lenses that they sold me started to de-laminate and scratch very easy... Very disappointed and how long they lasted. So much so that I've decided to buy more expensive lenses from a smaller local business.

2 years ago

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Chantelle Calgary, AB

Worst glasses I ever purchased. Caused headaches and severe eye strain and couldn't wear them. When questioned they told me my eyes were probably tested incorrectly and to go back and have eyes retested. I went to second spec with the same prescription and zero issues! Worst $600 I spent.

2 years ago

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joby Brisbane, QLD

12. Nov 2023 morrabn bad customer service. wait for more than 30 minutes to speak to a person at the counter, one lady was handling all the people at that counter, she was asking for help from mains for her doubts. no proper q system

2 years ago

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Donna Huynh-Souvannarath London, ON

Horrible, we have been going to optometrist for decades. Decided to book at Costco for the convenience,. What a poor life choice, had a 10am appointment and it is now 12pm and we are still here waiting. Everyone with appointments after us have been seen and left. WILL NEVER RECOMMEND TO ANYONE WE KNOW OR COME BACK

2 years ago

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Michelene Eberhard Grand Rapids, MI

Terrible. Rigid on how customers eyes must conform to Costco’s “lab specs.” Cannot think outside that box and treat customer as if they are a problem for needing bifocal line lower, or progressive mid-range wider. Terrible people skills. Not patient oriented AT ALL.

2 years ago

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Ann Bowman Spring Valley, MN

My glasses had distorted vision. When I told Costco optical about the situation, they were not helpful. I would never buy glasses there again. I have only worn my new glasses for two hours because something is wrong with them - but cannot return them because of their policy.

2 years ago

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Moureen Meggers

Good service for a lower service. Nice people and very helpful. Was good with what I had checked and done. Would recommend them to others on a budget.

2 years ago

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Vibora Sim

My prescription eyeglasses from Costco Optical became hazy/foggy after 7 months of use. Took them back to the store (Costco Willowbrook) and they would not do anything about it. They said that the warranty on glasses is only 90 days. So be ware if you are planning to get glasses from Costco.

2 years ago

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Troy McDonald Phoenix, AZ

They only return cost of frames. The glasses (Trussardi) caused my nose to swell. So I couldn’t wear them. I spent $280. They only refunded $129. I won’t buy glasses here again and would not recommend their optical department. Target optical has much better customer service.

2 years ago

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Carlos Agosto

I buy two pair for my daughter wend I recived is nice termination. The price is cheap and nice construction!!!!

2 years ago

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Pie Hayward, CA

Those ladies who called you to confirm your appointment, they should ask you first about your insurance not on the day of your appointment and you will end up cancelling your appointment because they can not find your name on your insurance.. Such a waste of time. 🤨

2 years ago Edited March 22, 2023

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Daisy Menosa

I was waiting customer today in Cosco optical Edison 2/11/23.Staff that are working around 3:30 pm are rude two of them..No customer patience .Reported to store manager on duty regarding their behavior.Follow up is needed to unacceptable attitude.

2 years ago

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timothy johnston

Found out too late that Costco lens are crap On a £300 lens after careful use they are scratched and the coating is breaking up after just over a year. I bought a pair from Asda three years ago for £45 and there’s not a mark on them Staff weren’t interested

2 years ago

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Serge V Sacramento, CA

Progressive lenses have very bad transition between near, mid and far sights. Reading glasses from Staples have smoother transition than at Costco. Not satisfied, since I cant wear them

3 years ago

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Robert Mott

This store is the best thing to come to this town in decades. The deals are amazing. I save tons of money here.

3 years ago

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Karen Berendsen Brook Park, OH

i have been a member for 10+ years. 3 pr bi-focals ok but Anti-glare coating is NOT. Peels & bubbles making hard for me to see & annoying for people talking to me. Cant order without. I will go elsewhere!!

4 years ago

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Fred L Bowman Seattle, WA

I am not sue if it was the eye doctor or Costco but I had to go back three times and they never got it right. I spent over $200 for a worthless set of lens and they never followed up to see if the las pair was right and treated me like a problem . I will never purchase glasses from them again

4 years ago

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Hungry Hippo Bellingham, WA

Costco UV coating will orange peel when exposed to heat. I left my glasses in the car, and it got to the point where I couldn't use them at all. Had to order replacement lenses online and pay for it since Costco does not have any warranty on lenses. I live in WA where it doesn't even get that hot during the summer.

4 years ago

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CypressH Ellicott City, MD

Costco has some of the best pricing for contacts that I’ve found. Their brand of contacts is plenty comfortable, and I typically get either Kirkland or Bioinfinity.

3 years ago

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Jennie South Jordan, UT

Easy to make an appointment. Ship contacts to your house for free if they aren’t in stock! Great selection of eyewear!

3 years ago

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Emma N. Sandy, UT

They were nice, but my prescription according to them was beyond perfect, while i went to an actual eye doctor's office and one eye is okay, the other is really bad, I didn't even notice till I tried on glasses with the correct prescription, and it wasn't from them

3 years ago

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Carolina camacho

I love using Costco for many things, and eyewear is one of them! they have the best deals and cutest styles. The glasses are great quality

4 years ago

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Anne Sainsbury Salt Lake City, UT

It was simple, straight forward, and I've had my glasses for 3 years now and have no complaints! Plus the price was so affordable!

4 years ago

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Elisabeth Kinghorn Bangkok, 10

I have always gone to Costco for any optical needs. Excellent selection of glasses and very professional and friendly staff

4 years ago

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Jennifer Ashby Lehi, UT

It was easy to get an appointment at Costco optical. They have some of the best prices around. They gave me a spare pair of contacts.

4 years ago

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Mary Alice M. Orem, UT

I've bought by glasses and contacts at Costco for 12 years. They have great prices, customer service, and options for glasses.

4 years ago Edited September 14, 2021

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Owen Slye ,

I get glasses every year from Costco and they always have great selection. They make them fast and are usually ready for pickup in 1-2 weeks.

5 years ago

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Morgan whiting Los Angeles, CA

I had my first eye check-up there a year ago. I usually went to a private clinic. They were awesome and a way better price.

5 years ago

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Eric Wilkinson Herriman, UT

I only use Costco Optical for my eye exams. It's convenient to add to a shopping trip and they always take good care of me.

5 years ago

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Tagg Ogden, UT

Costco optical makes it really easy to pick out glasses and get them finished. My optometrist even sends my prescription directly to them online.

5 years ago

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Ellie Cheyenne, WY

These glasses are so much more affordable than other places I’ve gone, without sacrificing style or comfort. I always get my glasses from here!

5 years ago

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DeeDee G. Dallas, TX

Good lenses, only issue is that the frame selection is not ideal for fashionable preferences. If you do not mind not the best looking (aesthetically) frames then I would reccomend.

5 years ago

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hmarashi Newark, NJ

My last three pairs of glasses have come from costco optical. They are always attentive and make sure I have the right fit before i leave the store.

5 years ago

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Linda Webb Eagle Mountain, UT

Costco is the cheapest price lace to get your eye glasses and they have a great selection. I always go there for my glasses

5 years ago

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Randi Nelson Managua, MN

Costco optical has amazing prices when looking to pick up a subscription and even picking glasses of all sorts of styles!

5 years ago

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MaryAnn Hagblom Salt Lake City, UT

Great prices! The quality is awesome the doctor is very good and you can get everything you need at such a better deal than most optical places.

5 years ago