Costco Optical Logo
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4.4

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 9th, 2025

Costco is a well-known brand across the United States and in many parts of the world. To add to its retail products, it has Optical centers in a number of its warehouses. Costco Optical is a full-service eye care and eyewear provider. It provides access to appointments with an eye doctor to identify prescriptions and a team of opticians to help customers find the perfect pair of prescription eyeglasses, sunglasses, or contact lenses.

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The Good

  • Pricing
  • Prescription Eyeglasses
  • Designer Sunglasses
  • Contact Lenses
  • Eye Exams
  • Discounts
  • Variety of Top-Selling Lenses
  • Eye Care Products

Pricing

Costco Optical has become known for its pricing. Though complete pricing is not specifically listed online, the median cost of frames, lenses, and protective coatings is about $180. This is not by any means the lowest price on the market, but it is lower than a number of other eyeglass providers.

Prescription Eyeglasses

The Costco Optical department wants each customer to successfully find the perfect pair of glasses. The following recent features have been made available to better cater to the needs of Costco Optical customers:
Wider front — Frames are made with extra space between each of your temples.
Curved temples — To provide extra headroom to the wearer, a slight temple curve is provided to make sure that the glasses fit perfectly.
Narrow bridge — For those who need a little bit extra bridge support the narrow

Designer Sunglasses

If you are looking to purchase a pair of designer sunglasses but don't want to pay full price for them, Costco Optical sells a number of designer brands for lower prices than the original retailers. The following are some of the brands sold by Costco Optical:

  • Kirkland Signature
  • Balmain
  • Fula
  • Hobie
  • Kate Spade
  • Maui Jim
  • Oakley
  • Ray-Ban
  • Serengeti
  • Vera Bradley
  • Vera Wang
  • XOXO

Contact Lenses

Unlike many of its competitors, Costco Optical sells contact lenses in addition to its prescription eyeglasses and sunglasses. Contacts can be ordered online streamlining the purchasing process. The following brands are currently available for sale online:

  • Acuvue
  • Air Optix
  • Avaira
  • Biofinity
  • BioTrue
  • Clariti
  • Clearsight
  • Dailies
  • Freshlook
  • Kirkland
  • MyDay
  • Optima
  • Proclear
  • Purevision
  • Soflens
  • Ultra

Eye Exams

One of the challenges of purchasing eyeglasses online or from a retailer is the need to sit down with an ophthalmologist or optometrist and have an eye exam. Costco Optical has hired a number of optometrists to help with vision and eye health exams. This is a service that a number of online retailers are unable to provide. Exams take place at or near your local Costco warehouse. As part of this appointment, the optometrist will check your eyes for astigmatism as well as help identify your prescription. If you would like to schedule an appointment with an eye doctor, you can do so on Costco Optical's website.

Discounts

Costco provides good prices for those who purchase in bulk. In order to maintain this reputation, Costco Optical offers $30 off of a second pair of glasses purchased at the same time of your first purchase.

Variety of Top-selling Lenses

The eyeglass industry offers a number of different lens options to fit the needs of a wide variety of eyeglass wearers. Customers can work with an optician and/or an ophthalmologist to find the perfect lenses for their prescription and personal needs. Costco Optical has a number of different lenses available for sale. They include the following:

  • HD Progressive Lenses — These lenses help provide high definition vision at any distance. They come with an anti-reflective treatment and are custom made for your prescription and frame selection.
  • Bifocal Lenses — With a separating line in the middle, bifocal lenses are made to help with both near and distance vision.
  • Single Vision Lenses — For those who only need lenses to correct one distance, the single vision lens are a great choice.
  • Polarized Lenses — The polarized lenses protect your eyes against glare and also block 100 percent of UV rays. For an additional cost, they can be made with a silver, gold, or blue mirror coating.
  • Transitions Photochromic Lenses — Transition lenses provide users with both prescription eyeglasses and prescription sunglasses. These lenses are perfectly clear while you are indoors and begin to darken immediately upon exposure to the sun. They also help protect against harmful blue light, reduce glare, eye fatigue and strain, and block 100 percent of UV rays. A specialty drivewear version of these transition lenses is also available helping reduce excess light and optimizing color contrast. They activate to a copper color which helps enhance color recognition and depth perception.
  • Blue Anti-Reflective Treatment — Blue light rays are known to disrupt the natural sleep cycle and in some cases damage the retina. The blue anti-reflective treatment helps reduce damage to the eye and allows beneficial blue light to pass through for increased clarity.
  • Anti-Reflective Treatment — The anti-reflective coating is used to sharpen visual performance, reduce eye fatigue and reflections at night, and decrease the amount of reflection that others can see on the surface of your lenses.
  • Multi-functional Lens — These lenses are similar to progressive lenses. The difference is that the intermediate reading area is much larger than it is in progressive lenses. This helps maintain a comfortable head posture while working at a computer and can help reduce eyestrain, tired eyes, and headaches.

Eye Care Products

In addition to prescription eyeglasses, sunglasses, and contact lenses, Costco Optical also sells the following eye care products:

  • Lubricant eye drops
  • Lens cleaning tissues
  • Redness reliever eye drops
  • Multi-purpose solution
  • Multi-purpose disinfecting solution
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The Bad

  • Online Shopping
  • Scratched Lenses
  • Distortion in Lenses
  • Poor Quality Coatings
  • Long Wait
  • Customer Service
  • Must Have a Membership

Online Shopping

When you are looking for eyeglasses, one of the most important factors is being able to select frames that you like. Costco Optical does not provide a section on its website allowing customers to see all of its frames. If you would like to shop for frames, you will need to go to your local Costco warehouse. We hope that Costco Optical adds a frames inventory to its website soon.

Scratched Lenses

Recent Costco Optical reviews have mentioned frustration with lenses getting scratched easily. This has been attributed to cheap materials being used on the lenses. If you have been prone to scratching your glasses in the past, Costco Optical may not be a good idea for you.

Distortion in Lenses

Some customers have mentioned that their glasses have been distorted on the sides of the lenses. Some thought it might be due to an astigmatism, but the majority felt that the lenses were very poorly made, causing a number of problems. A number of these customers stopped using the glasses all together as they felt it was even more damaging to their eyes.

Poor Quality Coatings

The most common complaint found in Costco Optical reviews is that the coatings put on the glasses to protect from blue light, UV rays, etc. have begun peeling shortly after purchasing the glasses. Some have peeled from the sides, while others have begun peeling from random places in the middle of the lenses. This has made wearing the glasses very difficult and frustrating.

Long Wait

There have been a number of complaints about the wait time at Costco Optical centers. If you are planning to go to a physical location to get help from an optician with your glasses, plan to be there for a good amount of time. Some customers have waited for anywhere from 30 minutes to over an hour.

Customer Service

Costco Optical reviews have not been very positive when discussing customer service. Not only have customers waited for long periods of time, but they have felt that the customer service representatives have not been very helpful. Customers who have returned glasses or tried to discuss issues with recently purchased glasses have not been pleased with the efforts made to solve the problems.

Must Have a Membership

In order to purchase eyeglasses from Costco optical, you have to have a Costco membership. If you do not have a membership and do not want to purchase one, you will need to look elsewhere for your eyeglasses.

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The Bottom Line

If you shop at Costco, this is a great way to kill two birds with one stone. If you do not currently have an eye doctor and need to find out what your prescription is, you can do this after purchasing your groceries. If you are on a tight budget, it may be beneficial to look at a couple other companies to see if you can find a price that is better for you. If you are worried that you will damage your glasses easily, you also might want to look for a company that provides quality protection coatings.

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Star Rating

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3.7

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249 Reviews

Review Breakdown

5 grade

53%

4 grade

10%

3 grade

7%

2 grade

9%

1 grade

20%

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Liz San Diego San Diego, CA

I agree with most of what is written in this review. It must be a few years old because now Costco sale special is $50 off each additional pair. Mostly representatives are helpful but there are differences between them as some listen better than others. I think the coatings have gotten better and do not scratch as easily. My biggest gripe is that the anti-reflective coating as of May 2023 is not perfectly clear. There is a yellowish tint to it that is very similar to the blue anti-reflective coating color. My glasses purchased recently around the same time from other vendors are perfectly clear. I believe for eyeglasses of matching quality from Costco, the prices can’t be beat. My HD progressive eyeglasses were under $200 for each pair, including tax with coupon.

1 year ago

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Sharon Las Vegas, NV

I used Costco Optical to purchase prescription eye glasses. Costco has a nice selection of glasses for the family including designer options. Their pricing is great with low cost options. The only thing that could be improved upon is the durability of the frames.

1 year ago

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David Eckert Estero, FL

I’m only giving 4 stars because I don’t have a basis to compare to Varilux, supposedly the best. I can only say they are crystal clear, and have very good transition and peripheral view, they are progressives. By far better than the 2 for1 joints and even more affordable once you factor in the upsells. I’m impressed!

1 year ago

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fernandopessoa South Jordan, UT

We had a so-so experience with Costco optical. We ordered 2 pairs of glasses for my daughter. The staff was friendly and great and the glasses came in a timely manner but they offer no warranty. If the glasses break and it’s not something super simple (like a screw) they cant fix them. We ended up getting her most recent glasses somewhere with a better warranty.

5 years ago

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Joseph Faenza Washington, DC

I recently went to Costco optical to get my child glasses. The doctor there was very helpful and worked very well with a younger child who was hesitant to have to wear glasses.

1 year ago Edited August 7, 2023

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Noureddine Lalami Brentwood, CA

Pros. Wide selection and reasonable prices compared to some optometrists. Cons: the wait can be a bit longer not only for consultation but also to actually get the glasses after ordering.

3 years ago

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Estelle Stevens Lehi, UT

I have used Costco Optical and thought it was very good. The doctors there helped me fine glasses and contacts that worked for me. There tests gave me a prescription that was great. I definitely recommend and will be coming back!

3 years ago

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austin pliler Layton, UT

I don’t know what it is, but every time I go to the Costco optical center the workers there look like they’ve stayed up all night and just been through a divorce. I think they need a little more manpower in that little cubicle. But regardless I’ve had great experiences every time I’ve got my glasses there. I’m on my 3rd pair from them

4 years ago

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mccandless24 Kaysville, UT

We were very impressed with our visit to the eye doctor at Costco. The service was great our doctor was really invested in finding the best option to help my daughters sight and the price for our contacts was one of the best I could find. Would definitely recommend.

5 years ago

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allison

Overall decent selection of mid-level glasses - not as high end as I would have liked to get. But they were fast and convenient

10 months ago

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Nancy Jones Alpine, UT

The glasses were as ordered and delivered when promised. The price was very reasonable and the service efficient. I will continue to use Costco for my eyewear.

5 years ago

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Jec Canby, OR

Cute choices, although you do see a lot of people wearing e same glasses as yourself. Great prices on prescription and frames. Our Costco’s eye dr is a little rushed, the overall value is worth it.

3 years ago

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Bessie B Gilbert, AZ

I have purchased glasses there once. They had good variety and price. Usually I have a difficult time finding glasses for my thin face that is not a child's frame but the employee worked well with me to find a good fit.

4 years ago

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Kellen Layton, UT

Glasses are always a little pricey but Costco does a good job and helping you find a pair that works for you. I had mine for about two years. They helped me replace them and also would adjust them whenever I needed.

5 years ago

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CypressH Ellicott City, MD

Costco has some of the best pricing for contacts that I’ve found. Their brand of contacts is plenty comfortable, and I typically get either Kirkland or Bioinfinity.

3 years ago

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Simone Harris

Very convenient and had a great variety of styles and prescriptions for good prices. Very helpful, especially in a pinch!

3 years ago

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janice pan ,

Great prices on contacts and it's super easy to order even online. I was able to get my prescription in and get the order placed with ease.

5 years ago

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jingqi lei Rockville, MD

it is a place you can get good glasses with great prices. very practical, although not very stylish.

4 years ago

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Bryndie Managua, MN

A very affordable way to get glasses and contacts online. Very reliable and helpful customer service.

5 years ago

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Nicholas Cloward Salt Lake City, UT

Pretty good. Quick to get glasses done. Appreciated their service. Doesn’t feel like a good place to get glasses

5 years ago

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Josh F Chandler, AZ

Costco staff were phenomenal and treated me like I was family.

1 year ago

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LBurr96 West Jordan, UT

I have saved some money off you buying my contacts in bulk. I really appreciate their service.

3 years ago Edited January 27, 2022

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Kurt Lucas Olney, MD

I like Costco Optical. I can shop and get my glasses all in on stop. Very simple.

3 years ago

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Donna St Louis, MO

costco is convenient and service is easy if your a walk in

1 year ago Edited November 9, 2023

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Cora Anderson Herriman, UT

It is a great place to find glasses with cute style and options.

3 years ago

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Lindsey Haight Logan, UT

I was able to get some cute glasses quick and easy!

3 years ago