Freedom Debt Relief
9.7
Overall Score
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Janesquirrel , AL
I joined freedom debt june 2016 and have strived to stay with them until the end that i did if you are dedicated to doing what they tell you in the very beginning they will get you through this with there expert guidance and knowledge they did everything they said they would do and are there to help you,i thankbthem very much for standing with me through paying my debt s off Thank you freedom debt relief
4 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experience with us. We are so thrilled to hear that you had success in our program, and that you are now debt-free. It is our biggest accomplishment to help our client out of debt. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief, and have a great day.
Jul. 16th, 2020
Phil Colorado Springs, CO
As someone who has been with the Freedom program for over two years I'm extremely pleased with what Freedom has been able to do for us. I was determined to not file bankruptcy and wanted to pay back what we owed. Between interest rates accelerating, payments increasing and medical bills we were up against the wall. After discovering Freedom they were able to develop a manageable plan to pay back a reasonable amount to each creditor. Just having a plan and paying towards our debt has lowered our stress level tremendously. What a relief it will be when we finally complete the program!
4 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Phil, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Aug. 26th, 2021
James Tinsley Bluff City, TN
FDR has been instrumental in helping me resolve my debts. If I have any advice to help...you gotta do your part. You need to keep informed of the process and stay in touch occasionally, and more so when nearing the completion of the program. It will help you. It is good to talk on the phone with an advisor when you have questions at least once or twice a year. Don't make an agreement you are not comfortable with. And all should go well! I am not listing fees1 they are included in monthly payments and settlement amounts.. not really much concern.
4 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Hello there James! We are so grateful to hear about your experience in our program, and how it has positively impacted you. It is our greatest accomplishment to help our client become debt-free, and we are honored to have been apart of the resolution to your debt. we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! Again, thank you for sharing your feedback, and if you ever need our help please don't hesitate to call Client Services at (800) 655-630. Thank you for being the best part of Freedom. Have a great day!
Jul. 22nd, 2020
Ameg no lo Riverside, CA
I was terrified hopeless in debt , anxious desperate and then I read about Fredoom debt relief I call and they gave All the answers si needed it , They gave Me confidence hope , A year after I’m super happy and glad to see a lot improvements on My credit and I feel confident and thankful to FDR I couldn’t have done it with out Their help , They are awesome I wish
4 years ago
Reply from Freedom Debt Relief
You are right to have been skeptical in the beginning. Many consumers are not aware of the options available to them when it comes to debt relief. We are honored to have the opportunity to serve your financial needs. It's also rewarding to hear you are confident about a brighter financial future. Thank you for allowing Freedom Debt Relief to accompany the journey.
Jun. 29th, 2020
Yesenia Alvarado San Antonio, TX
So happy I chose Freedom! I was so worried how I was going to tackle my debt but they immediately put that worry to ease. And , during this pandemic they totally worked with my from no payments to reduced payments until I started working again! I can see the light and am already planning on how to conquer school loan debt and IRS..lots of financial obstacles, thank you so much to everyone at Freedom Debt Relief for all you’ve done to help me!!
4 years ago
Reply from Freedom Debt Relief
Yesenia, thank you for sharing your thoughts about our program. It is our job to assist you during hard times, so we are always glad to help. If you ever need assistance please call Client Services at (800) 655-6303. Have a great day!
Jun. 27th, 2020
Julie Larscheid Milwaukee, WI
So far my experience with FDR has been a great one. Everyone I talked to so far has been so helpful & friendly. Are always there if I have any questions & stay on the line till I understand everything that is going on. Their also great on contacting me if there are any updates or any issues. I’m so glad I chose FDR to help me with my financial struggles.
4 years ago
Reply from Freedom Debt Relief
Hello Julie! Thank you for sharing your thoughts with us. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free!If you ever need our assistance please call Client Services at (800) 655-6303.
Jun. 27th, 2020
Cathy Parham Rome, GA
I just started in this program and so far I'm very pleased.
My first encounter was with Jon. He made me feel like he was here to help me with my debt and he made sure I was well informed of the process.
If I have any questions all I need to do is ask. The customer service representatives are well informed and patient.
I have invited family members to look into this program as well because I'm so pleased.
Thank you.
4 years ago
Reply from Freedom Debt Relief
Hello, Cathy, thank you for your review! We work hard to ensure we are providing our clients with excellent service while obtaining their goal of becoming financially free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Jun. 18th, 2020
Jan perrotta Scottsdale, AZ
Freedom Debt Relief is the best Company to do business with. I joined in 2015, with a credit card debt over $10,000 . They were helpful in handling creditors and also provided legal assistance as needed for a workable amount of monthly payments. The process was easy, free from worry, and with a feeling of relief. I have recommended FDR to my friends and will continue to do so when I meet people who are in the same position as I was. Congratulations to FDR and me! My graduation day is May 27th.
Sincerely,
Janet Perrotta
4 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Congratulations, Jan! We could not be any prouder of your accomplishments in our program. It took your hard work and dedication to get to this point. We also appreciate you recommending our services to friends and family. As you make your way to financial freedom, be sure to contact Client Services with any questions or concerns. We're here to support you to the very end! Thank you for choosing Freedom Debt Relief to reach your financial goals.
May. 27th, 2020
tania woeste Saint Cloud, MN
We are very pleased at how much we have saved and that all the staff at Freedom Debt is very kind and they answer all our questions. We are glad that we are working with Freedom Debt and since we have been on time with all of our payments we were qualified to enroll in the Consolidation Plus program to pay off our debts faster. Once we are done with Freedom Debt, we will start paying off Consolidation Plus which they take what is left in our freedom debt deposit account. Thank you very much for allowing us to get our lives back in order.
4 years ago
Reply from Freedom Debt Relief
Hi Tania! Thank you for your review! We love to hear the positive experiences our clients have with us. Keep up the great work, and we'll keep working towards getting you the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
May. 26th, 2020
Anita Leib Kissimmee, FL
When I called Freedom Debt Relief a couple of years ago I was in tears. The woman on the other end of the phone could not be more compassionate. Then I watched as my monthly payments went in and negotiations quickly settled a high amount of debt. Not just credit cards but hospital bills as well.
If you are in trouble and don't know what you're going to do. This is a much better answer than bankruptcy. Everytime I call they answer, always friendly and always knowledgeable. I recommend Fredom Debt Relief very strongly.
4 years ago
Reply from Freedom Debt Relief
Thank you for your review, Anita! We are so happy we can be of assistance to you in becoming debt-free. We will continue to work hard to get you the best savings possible. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
May. 14th, 2020
Howard L Timmins Sarasota, FL
It is a little difficult to give a rating as I been with Freedom Debt Relief such a short time. I made my first payment to FDR April 27th. I am excited about what they are doing for me to help me clear out my Debt. I look forward to making my may 27th payment.. Thank you Freedom Debt Relief!!!!!
As to the question immediately below you ask "ARE YOU OR HAVE YOU EVER BEEN A PAYINNG CUSTOMER...... well I can say yes, I have made my first payment to Freedom Debt Relief.
4 years ago
Reply from Freedom Debt Relief
Congratulations, Mr. Timmins, on taking the first step toward your debt-free future! It is an honor to accompany your journey. Client Services is available 7 days a week and can be reached by calling (800) 655-6303. Thank you for choosing Freedom Debt Relief.
May. 11th, 2020
Esther Park Forest Hills, NY
Freedom Debt Relief is a most wise choice for credit debt resolution and I can see why they are one of the top debt relief companies in the nation. You can trust that Freedom Debt Relief will work for you and the situation you are in. When it comes to credit debt resolution you are talking to the right company to get you squared away toward financial freedom and debt liberation. I am so pleased with FDR's ability to make settlements and pay off thousands of dollars in debt for 40%! They have done a great job of making most necessary compromises so far! Thank you, FDR!
4 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
Esther, we are thrilled that you are utilizing those resources like the dashboard. We are so pleased that you are off to a good start. If anything changes, please reach out to our Customer Service team (800) 655-6303 and thank you for choosing Freedom Debt Relief to help assist your financial goals.
May. 8th, 2020
Verglia Jones Austin, TX
The company is a lifesaver for me it take care of all of my bills that I had accumulated which I did not have time to do because of my work schedule and it was exactly what thay says. Thay let you know what to expect, thay always send you an update on everything that they're doing and the percentage that they have worked out with your creditors which I think is awesome I just want to thank you so very much for taking the weight off of my shoulders.
Thank you so very much☺
4 years ago
Reply from Freedom Debt Relief
Vergilia Jones, welcome to Freedom Debt Relief Family. Thank you, for the exhortation of the services you received from us. Our clients are our top priority and ensuring that you feel appreciated and safe in allowing us to help you on your path to financial freedom. Continue to review your progress on the client dashboard, thank you again for us to serve you during this time.
May. 5th, 2020
Zorayda Galloway Alexandria, VA
It took much longer than what I was expecting, been very good w/ my monthly payments & even almost done but still have 3-Accounts unresolved out of 8 accnts. (I know they're still working on it & doing their best). I have to regularly calling them reg. the updates of my accnts. But overall 4 me they still did a great job & been a big help w/ my CC debts. Hoping that the goal of helping completely & restoring my credit back will be fulfilled & can't wait for it... Thanks much FDR for all your help & I do really appreciate it from the bottom of my heart. God Bless you more by helping lots of clients...
4 years ago
Reply from Freedom Debt Relief
Thank you for sharing your feedback with us, Zorayda! Rest assured, our negotiators are hard at work to receive the best settlements possible on your behalf. We like to ensure we aren't just settling the debt, but your debt can be reduced. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Apr. 30th, 2020
Melony Rosamond, CA
I was able to settle my first set of debt with freedom debt relief this past week. I will say although the initial calls from credit card companies can be quite daunting, once you get used to it, this whole process is very simple and easy going. Any worry you have, if you give FDR a call, they are very reassuring and was able to put my mind at ease that everything was and will continue to go well and smoothly. Overall good experience.
4 years ago
Reply from Freedom Debt Relief
We are happy to help, Melony. Thank you for sharing how pleased you are with our negotiation efforts. We would also like to congratulate you on obtaining your first settlement! This is a huge milestone to reach and you should be extremely proud. Please let us know how we can continue supporting every step you make toward financial freedom. Thank you for trusting Freedom Debt Relief to be your guide.
Apr. 28th, 2020
Tim Blackwell Pineville, NC
This is a great program to help get us back on our feet. We had several events and natural disasters that lead us to being deeply in debt and making us to choose what we were going to pay or how much we were able to spend at the grocery store just to buy food for the house. We decided to choose FDR and it has been a seamless process for us. We are making progress and have settled for sometimes half of what we owed.
4 years ago
Reply from Freedom Debt Relief
Thank you for your review, Tim! We appreciate you sharing how greatly our program has positively impacted your financial situation. Our team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! Thank you for choosing Freedom Debt Relief!
Apr. 24th, 2020
Pat Griffith Buffalo, NY
We have been seeing our debts paid. This is such a relief. I found myself very stressed out when we started to fall behind paying our credit cards. Once you get in that position, it seems as though there is no getting out. Thankfully, we contacted Freedom Debt Relief. It seemed like a good idea. Right now, we have seen our debts reduced and several of them paid off. Especially now, it is good to know that we can sleep at night without these extra worries. Thank you.
4 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Jul. 1st, 2018
Sharon Edwards Kingsport, TN
Freedom Debt Relief has made my life so much easier. All the excess interest charges were taken care of with each structured settlement. The credit card companies kept increasing my limit and with the increase came increased interest. I did not realize this until payments out of control. Also, one company drained my checking account for full payment even though not behind in payments. They can do this if on automatic payments.My bank recovered but not without charges to my account.
4 years ago
Reply from Freedom Debt Relief
Sharon, we are so happy that we can not only provide debt-relief but stress- relief as well. We will be here every step of the way, and if you are in need of our assistance please call Client Services at (800)655-6303. Thank you for being part of the Freedom Family.
Apr. 22nd, 2020
Denise Maddox Hyattsville, MD
FDR has provided me with top quality service.
They have an outstanding service team that will work with you and keep you informed about you process. As long as you do your part they will do theirs. They are always there to answer questions and you can always keep up with the client Dashboard That is provided for you. This item is set up for you once you enter the program, you can check the progress of your account. I feel Freedom Debts Relief is the best way to settle your credit Credit card debts.
4 years ago
Reply from Freedom Debt Relief
It truly is a partnership, Ms. Maddox. Without your commitment and dedication to our process, we couldn't settle the enrolled balances. Congratulations on the success you're having in our program! It's extremely rewarding to witness clients make their ways toward financial freedom. Thank you for allowing Freedom Debt Relief to be a part of this journey.
Apr. 21st, 2020
Dee Woodhaven, NY
Free Debt Relief came along at a point in my life when I clearly did not have a clue on how to resolve mounting credit card debt. Almost a year into the program and a committed monthly payment plan, I can repay the monies owed to creditors over time.
While I’m far from being out of the woods, I’m grateful to FDR to helping me reclaim my life and look to the future debt-free.
4 years ago
Reply from Freedom Debt Relief
Hello Delores! We are so happy our program has been a positive impact on your lifestyle. We enjoy assisting you to become debt-free, and keep up the great work! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Apr. 15th, 2020
Walter East Falmouth, MA
So I called the representative to discuss my program. All the settlements are either done and in progress and I asked about completion date, as inital date was not what was posted for one account. The representative answered my question and stated that with my current payouts and the calculations, that once a few accounts finished, that they would use my existing payments to pay lump sum amounts and that I should definitely be completed by the initial target date of Dec 18, 2020 if not earlier
4 years ago
Reply from Freedom Debt Relief
Thank you for sharing your experiences with us, Walter. It's always rewarding to hear clients share they are pleased with the engagement they have with us. We appreciate you contacting us to learn more about the options available to you. Please continue to contact our Client Services team any time assistance is needed. Thank you for choosing Freedom Debt Relief.
Apr. 13th, 2020
Karen Becker ,
Yes , Customer Service has always answered and quick to respond to my questions or concerns.
Freedom Debt Relief (FDR) has helped to Negotiate an even lesser settlement amount than the Creditors offered.
I call and e-mail Creditors Proposed settlement photo(s) to FDR to proceed
with further settlement reductions.
Be patient, continued automatic monthly deposits add up to Your New Found:
“Freedom” (Debt Relief )
....... Grateful for FDR Services,
Karen B.
4 years ago
Reply from Freedom Debt Relief
We're grateful for the amazing feedback, Ms. Karen. It's amazing to hear your questions and concerns have been addressed to your satisfaction. We also appreciate you complimenting our efforts to negotiate with creditors. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Apr. 13th, 2020
milahjones Ashburn, VA
FDR has been a God send from the moment I signed up with the program. It was hard at first to see my credit score dip (and i was a little scared) but after my first settlement, it became easier for me. I am excited to now have less debt and to be able to look at my credit score go up. The person I signed up with even called me to congratulate me on getting most of my debt resolved. I would recommend them to anyone I know have too much debt.
4 years ago
Reply from Freedom Debt Relief
Congratulations on the progress you've made in our program. We're also very proud that you took that initial step toward debt freedom. You also stuck with the process, even when things seemed uncertain. Thank you for trusting our plan and for sharing the experiences you've had. We are more than happy to address any other questions or concerns that come up. Client Services is available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief!
Apr. 13th, 2020
Kenneth Thomas ,
I Mr K Thomas have been working with FDR for the past 2 years . Everything is good with them less stressed ,a auto deposit payment plan. And a client dashboard that helps keep contact with all process with accounts . Everything they explained happens.They answer all questions to ease your mind. Just making sure your deposited funds are available and you have no more worries.Thanks to FDR I'm on path to being debt free. Thanks again.
4 years ago
Reply from Freedom Debt Relief
Thank you for your feedback, Kenneth! We are happy to see you are utilizing your Client Dashboard! It is a great tool to use to stay informed of your progress! Keep up the great work, and if you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Apr. 10th, 2020
Crissi Kendall Union City, CA
FDR is the best program EVER. They have helped me get my debt down so fast and smooth it’s been quite an experience and I can’t say enough great things about them. Thank you for how easy it was to get everything set up and how smooth it runs. Everyone that you speak with is so much help and so kind and friendly. Thank you so so so much. I appreciate this company and everyone that works for them. God bless you and thank you again!
4 years ago
Reply from Freedom Debt Relief
Thank you for your review, Crissi! We are happy we can be of assistance to you and to hear about your success! Keep up the great work, and if you ever have any questions or concerns, please feel free to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Apr. 10th, 2020
Barbara A Gendron Bradenton, FL
FDR provides clients with resources to track payments, debts, and the status of accounts via the client dashboard. (My go-to page)
Another plus is communication. Calls are returned in a timely manner, always by a courteous representative.
It's always nerve racking when one enters into a financial program: did I make the right choice? Now, I know I did.
4 years ago
Reply from Freedom Debt Relief
Barbara, thank you for such a thoughtful review. Our greatest accomplishment is to help our clients become debt-free. If you are ever in need of our assistance pleased all Client Services at (800)655-6303. Thank you for trusting Freedom Debt Relief to be your partners in this journey towards financial freedom.
Apr. 9th, 2020
Bea Gaulden Shreveport, LA
I really don’t think you would have enough time to read what I Have to say about Freedom DebtRelief. Among all of the things that we are experiencing in the world today; it is like walking in the desert for miles; then someone gives you a huge ,huge
glass of “Ice water.” Everyone has been so
very helpful, and I feel that my lack of
technological skills, are not a big problem, and they continue to work with me,and I
certainly appreciate it
4 years ago
Reply from Freedom Debt Relief
Bea, thank you for sharing your experience with us. We are so glad you found relief when allowing us to assist you! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Mar. 26th, 2020
Kimberly Cole Felton, DE
This company is very professional... with a savvy financial grasp in the world of credit and resolution of debt. They have saved us thousands of dollars... and I would readily recommend this company to anyone realizes their obligation to creditors, but yet are short on funds to make re-payment. Freedom Debt Relief worked with us to generate a plan for re-payment that was an attainable and realistic.
4 years ago
Reply from Freedom Debt Relief
Kimberly, thank you for such a thoughtful review! We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief.
Mar. 19th, 2020
Mohamed Abdi Toronto, ON
I am really happy choosing Freedom Dept relief in resolving my dept. The program is easy to understand and all the information is in the welcome page that guides me to get out of dept. When I can't keep up the dept of creditors and is increasing month after month , I finally turned to Freedom Dept Relief that really give me a guidance to get out the dept quickly
4 years ago
Reply from Freedom Debt Relief
The pleasure is ours, Mohamed! We enjoy guiding our clients to the financial future they desire. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for being a valued client of Freedom Debt Relief!
Mar. 17th, 2020
Ramona Sunshine Fayetteville, NC
Freedom Debit Relief is the best company to work with. I’ve been working with Freedom for over a year and they have been very good about keeping me informed on my progress. The personal is very helpful and very friendly.
The best thing I like the most is their website. I can go to the website and see exactly where I’m at with my accounts .
I highly recommend Freedom Debit Relief to anyone wanting to clear their debit.
Re
4 years ago
Reply from Freedom Debt Relief
Ramona, we appreciate the great feedback! We are committed to being available for our clients whenever they need us! We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. Thank you for being the best part of Freedom Debt Relief!
Mar. 17th, 2020
Sharaine Roberts Middle Village, NY
My experience has been awesome. Why because I was drowning in debt and on verge of filing for bankruptcy. Employees at FDR were professional and most important honest. I am on my 5 settlement. Slowly my debts are being negotiated and paid. The videos and lectures on the dashboard are very helpful. I would recommend FDR to everyone I know. They are great.
4 years ago
Reply from Freedom Debt Relief
Sharaine, thank you for such awesome feedback! We love to hear how successful this process has been, continue to keep up the great work! If you need anything, do o not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Mar. 17th, 2020
Steven Kinser Chandler, AZ
So far they have been a greta company to work with. They explained everything very thoroughly and so far all has gone according to what they have said. The ONE payment I am making to them is far less than what I had been trying to pay to those I owe money to. Yes there is a cost associated with their service but it is far less than what one would be paying out in interest and a far shorter time frame!
4 years ago
Reply from Freedom Debt Relief
Hi Steven! Thank you so much for sharing your experience with us. We will continue to be a shoulder for you to lean on whenever you need us. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard or contact us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Mar. 5th, 2020
debi Wager Dansville, NY
I was skeptical at first with applying my payments to this company but I had to trust them to get out of debt, and I'm so glad I did. At first I didn't see any progress and I couldn't pay my past due bills and that was hard because I was always on time.
And wow now Freedom made a couple negotiations and i couldn't be happier. I am getting out of debt.
Thank you Freedom you are the best.
4 years ago
Reply from Freedom Debt Relief
Debi, we are so happy you are satisfied with the results of the program. We will continue to negotiate the best settlements possible on your behalf. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Mar. 5th, 2020
Shirley Saint Paul, MN
My overall experience right from beginning of this program was great the staff were so helpful and very supportive and always giving me the best advice to succeed this program. When ever I call staff were there to relieved my anxiety. The other hand I will always make sure that I have enough fund for my monthly payment which due every 7th day of the month.
4 years ago
Reply from Freedom Debt Relief
Thank you, Shirley! We are so happy you find us to be supportive of you during this hardship. We pride ourselves in being able to give our clients debt-relief along with stress-relief. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Mar. 5th, 2020
Jeffrey Wyckoff Columbus, OH
Mostly, it's been great. I only have one problem. Recently, I completed payments on the debt of Mariner Finance, although it wasn't that recently; in fact, it was back in November of 2019. As of yesterday, this item shows up on my dashboard as having all the payments made, but the item is listed as in progress. I have even sent the letter from Mariner saying that my debt was paid . All of my other debts that have been paid off have been marked as such on the dashboard immediately. I don't understand why this particular one is taking so long to get finalized. Other than that, I'm very happy with FDR and my experience is a good one.
4 years ago
Reply from Freedom Debt Relief
Hello Jeffrey,
Your feedback about your experience with your debt consultant is impressive to hear! We're so happy to hear that your debt consultant made this experience very comfortable for you. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Your feedback about your experience with your debt consultant is impressive to hear! We're so happy to hear that your debt consultant made this experience very comfortable for you. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Betty Ann Mernatti Grand Rapids, MI
FDRhas relieved a lot of stress for me . and now im finally seeing some progress in my credit cards being taken care of i have never shirked my responsibility in paying my cards but the minimum payment was not working when my husband passed almost 4 years ago and i lost some income i couldnt handle it FDR is given me peace of mind and still getting my cards payed Thankyou FDR Im totally grateful
4 years ago
Reply from Freedom Debt Relief
Greetings, Betty! We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. Please reach out to our Client Services department at 1(800)-655-6303 or visit your client dashboard if you have any questions concerning your account. Thank you for being a valued client of Freedom Debt Relief!
Feb. 27th, 2020
Connie Pretlor Greensboro, NC
I like that Freedom Debt Relief maintains regular communication and attempts to ensure that I understand each step being taken to negotiate my debt. Freedom Debt Relief's customer service representatives are prompt and accurate when providing me information. I was very excited when I was informed of my first negotiated settlement, and even more so when I learned of the second settlement!! HOORAY and Thanks be to God!!!
4 years ago
Reply from Freedom Debt Relief
Congratulations, Connie! That's amazing, and we are so excited for you! Our negotiations team works diligently to reach the best settlements possible. Continue to lean on our team of professionals at 1(800)-655-6303 if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Feb. 27th, 2020
M. B. Apopka, FL
I was totally overwhelmed and nervous when
I first spoke with the FDR rep. She patiently explained how the program work without any pressure or threats about what could happen. She told me to take a day or so and call her back. I did!!!! One of the best decisions I made recently. Since signing up with this program, I have been able to sleep at night. I definitely suggest taking the additional legal addendum. I am extremely pleased with this program and would advise anyone having debt related problems to contact FDR. My only regret was I didn’t contact them sooner.
4 years ago
Reply from Freedom Debt Relief
Minnie, welcome to the program! We are so excited to assist you throughout this journey. We love that we could make you feel comfortable enough to allow us to help with this. Please lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Feb. 27th, 2020
Wendy Hill Hot Springs, AR
FDR has put me on track very fast, I joined November 2018 and my credit rating was worse than zero but now its over 550 for such a short time. No irritating phone calls from creditors and the ease of automatic payments. The only thing I wish was different was that settlements would happen sooner but I understand why that is. Thanks FDR and staff for making this a great experience.
4 years ago
Reply from Freedom Debt Relief
Hi Wendy! We are thrilled to hear how we impacted your finances and made this process as smooth as possible for you. We understand this is a difficult time for some of our clients, and we just want to provide them with consistent support. Feel free to lean on us and to reach out to Client Services, if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2020
David Elliott Alamogordo, NM
Was able to turn over all the bills to FDR and have automatic bank draft payment set up. This was easy to do and they did the work, no hassles from our creditors. Four of the seven have worked out settlements so far. It has been turn it over and let them do the worry/work, as the name implies "Freedom". We are now able to take care of our medical expenses and not go into further debt. Love it.
4 years ago
Reply from Freedom Debt Relief
Wow, David! It sounds like your program is going exceptional! We take pride in giving our clients freedom with their finances and cannot wait to see you become debt-free. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2020
Kirsten Dietrich Burlington, IA
I started the program almost a year ago, I am glad to have a company that works very hard on my behave to help me become dept free, it takes a lot of patients first, I started with 5 creditors and now I am down to 3. I called Freedom Debt relief a few times with questions and every time I talked to a representative they are very courteous and helpful. I am glad I made that decision to sign up. I defiantly recommend Freedom Debt Relief to any one who struggles getting out of debt by themselves. Can't wait to graduate in the near future and start saving the amount I pay every month. Thank you!
4 years ago
Reply from Freedom Debt Relief
Kristen, it sounds like the program is going great! We couldn't be more excited for you during this time. Remember, we are here to support you every step of the way. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Feb. 27th, 2020
Trelle35 Detroit, MI
I was a little skeptical at first, because I never heard of the company before, but after some research and reading reviews, I knew I had connected with the right company.
Undeniably FDR strives to provide the highest levels of service and they are continuously working to provide me with the best experience possible. They are a phone call away with all the answers whenever I need to contact them. I’m watching my credit score rise from the ashes, thanks to FDR!
4 years ago
Reply from Freedom Debt Relief
Trelle, we are glad we could exceed your expectations and give you an experience worth mentioning. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard or contact Client Services at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Feb. 27th, 2020
Damian Odunze Cleveland, MS
A great customer service experience. The manner the activities of the company was introduced and explained to me was quite professional. The staff followed up with calls and sent emails to help me navigate the process. I was given full attention each time I called for more clarifications. So far I have no complaints as it has not taken quite long since I signed up with the company.
4 years ago
Reply from Freedom Debt Relief
Hello Damian, thank you for your review. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Feb. 26th, 2020
John R. Woodard , TX
What I like best about this company (Freedom Debt Relief) is they know what they are doing! How do I know? Because I have been with this Co. from the start of my debt. now I am about to dismiss it all. They keep you informed every step of the way! You can get on the web site and see exactly where you are in the program and what is planned next! This Co. is the Best!!
4 years ago
Reply from Freedom Debt Relief
Thank you for your spectacular feedback, John! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!
Feb. 21st, 2020
Betty Richardson Gordo, AL
Customer service is great. I am very relieved that my debt will be cleared within a 3 year period. Prior to Freedom Debt I could not see the light at the end of the tunnel with high interest rates eating up the minimum payments. I am retired and on a fixed income. I didn't want to just ignore my debts. Freedom debt has given me the satisfaction of paying a portion of the debt.
4 years ago
Reply from Freedom Debt Relief
Betty, we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.
Feb. 14th, 2020
Eddie Rios Ogden, UT
First class support in difficult and trying situations. They can really help. Their advisors are hugely knowledgable and the guidance is first rate. I was helped beyond expectation. So glad to have found them. They are worth every second that you invest effort into. Solid guidance, valuable counseling, trustworthy advice. All at Freedom Debt.
4 years ago
Reply from Freedom Debt Relief
Eddie, we truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Thank you for your review, and if you ever need assistance please call Client Services at (800) 655-6303.
Feb. 14th, 2020
K Wallace Atlanta, GA
I have had a wonderful experience so far! Two debits have been resolved already it takes away so much stress to let FDR help you. I felt like I was in a mess I would never be out of and now I see progress and its an amazing feeling. The best part is everyone is so wonderful and helpful I don't feel judged for needing the help and they are always patient with any questions I have.
4 years ago
Reply from Freedom Debt Relief
Thank you for such a great review! We are so happy to be apart of your journey to a debt-free future. Congratulations on how far you have come, and we look forward to your continued success. If you ever have any questions please call LCient Services at (800) 655-6303.
Feb. 14th, 2020
Alice Leeth Norcross, GA
I love how patient everyone was with me, how friendly and helpful and honest, making me feel at ease knowing that I have a support team behind me to fix the mess that I have created, so excited to think I will soon be debt free, without the struggle of paying interest without touching the principle! I’m sorry this was a dream come true! I am so thankful!!
4 years ago
Reply from Freedom Debt Relief
Alice, thank you for your kind review. We are so thrilled to learn that we have been able to assist you with your goals of becoming debt-free. Our clients are our top priority, and insuring you guys have a great experience is very important to us as well. If you ever have any questions or concerns regarding your account please call Client Services at (800) 655-6303.
Feb. 13th, 2020
ATBeauchamp Salisbury, MD
I’m about half way through my debt relief process. So far, it’s been a very positive experience. Freedom Debt Relief has a wonderful customer service department who is always available. They have not only helped to reduce my debt, but they have also reduced my level of stress. Now I can focus on taking care of my son. Thanks Freedom Debt Relief!
4 years ago
Reply from Freedom Debt Relief
Thank you for your kind review of our program! We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! If you ever have questions or concerns regarding your account with us please call Client Services at (800) 655-6303.
Feb. 1st, 2020
Earlene Hice Hickory, NC
This has been a very easy way to payoff my accumulated credit card balances. With a workable monthly payment, they have worked to settle my debts from 50-75% reduction in the balance owing. At first I could not see any benefit to the process, but in the last couple of weeks FDR has really come thru for me. I thank them for their continued commitment to my accounts and especially for the great customer service. They seem to always have time to answer my questions without any hesitation for the time taken. Again I want to thank them for their support .
4 years ago
Reply from Freedom Debt Relief
Earlene, thank you for the amazing feedback! We work extremely hard to get you to your overall goal of becoming debt-free. We are glad the program was beneficial. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at . Thank you for being a valued client of Freedom Debt Relief!
Feb. 11th, 2020
