Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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James Edward

Whenever they made a settlement they were quick to reach out. They were very efficient in answering questions that were needed and even worked with me if I needed to change payments.

7 years ago

Reply from Freedom Debt Relief

We really appreciate the positive review, James! We will continue to be with you every step of the way! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Teresa

They answered all of my questions they're just very kind and caring. They do great I mean every time something was negotiated they would immediately text me. They've already settled two accounts for me.

7 years ago

Reply from Freedom Debt Relief

Thank you, Teresa for your great feedback with the program! We appreciate all of your support! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Ethel Athens, AL

In the time that I've been in the program I've seen much success. They're getting the job done, I feel it was a great thing to do in order to get my debt now.

7 years ago

Reply from Freedom Debt Relief

Thank you, Ethel for outstanding review! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief

Sep. 17th, 2018

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Anonymous

They've been wonderful. They've done great with my debt so far. They keep me in touch all the time. At first I was a little leery but now I'm very glad that I did it.

7 years ago

Reply from Freedom Debt Relief

Hello,

Thank you for your positive review. We will continue to communicate with you regarding any changes made on your accounts. We will have your back throughout your journey to become debt free. Success is coming soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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William Rogers, AR

They didn't keep me informed and then all of a sudden, we would get something in the mail saying such and such has been paid and that was the only way we knew how what they were doing and that part of it, I'm not impressed at all. They did not correspond with us or keep in touch with us until we got ahold of them.

7 years ago

Reply from Freedom Debt Relief

William, we're sorry to hear that you're not satisfied with the program. Being in the program we have to notify you as soon as, we have reached a settlement with any of your creditors, as we need your approval before we can move forward with that settlement! Without the clients authorization, once we have a settlement we cannot begin making payments, as the client needs to be aware of the full settlement details. The way we keep clients updated is through via email, text message, logging into the client dashboard, and also by calling the client, if we see the client hasn't responded to our message. We encourage you to log into the client dashboard as you can also see the progress of your accounts. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Anonymous Pine Bluff, AR

They were very helpful to me. I think its excellent because they help me get out of debt. They're just very helpful and they keep on top of what they're doing.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review and support! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Louella San Leandro, CA

They've done a great job for me. They have paid off a lot of my outstanding debts. They are a great company and I would recommend them to someone I know.

7 years ago

Reply from Freedom Debt Relief

Good morning Louella,

Thank you for your positive response. Congratulations on multiple accounts being paid off! We love hearing about your success at Freedom Debt Relief. We would strongly appreciate if you recommend our program to your friends and family. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Gayle frazee

They are knowledgeable on everything I needed. They're also there for you 24 hours a day. They are very quick on responding with solutions, very helpful to me.

7 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Jessie

They are always extremely responsive, ready to help, or answer any questions you might have. They're very good at what they do, they saved me thousands of dollars.

7 years ago

Reply from Freedom Debt Relief

Hello Jessie,

Thank you for your positive review. We will continue to demonstrate responsible and knowledgeable service to through your graduation. We absolutely love having you enrolled in Freedom Debt Relief. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Rhondala Tulsa, OK

I only have to call twice, and they usually get to it and it's over. They always send me an email to remind me to look at my dashboard when I haven't been on in a while.

7 years ago

Reply from Freedom Debt Relief

Thank you Rhondala! We appreciate your response and we will continue to send you these alerts. We are happy to address any questions or concerns you have. Keep up the great work with the Client Dashboard. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Rosemary The Bronx, NY

They are helpful and answer my questions. They gave me the proper step-by-step and I'm doing a great job now. They are great people and they are always there for you.

7 years ago

Reply from Freedom Debt Relief

Thank you, Rosemary for your great review and your support! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Michael San Francisco, CA

They answered all the questions I asked them in a respectful and professional manner. They make it more affordable for you to pay off your debt with convenience.

7 years ago

Reply from Freedom Debt Relief

Thank you, Michael for your positive review! Our quality of our work does bring a lot of savings to clients, along with becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Rose Manchester, KY

They're eager to help me, answer all my questions, and I have no problem with them. They keep me updated very well and they seem to be doing a good job negotiating my debt.

7 years ago

Reply from Freedom Debt Relief

Thank you, Rose for your great review! We're happy to hear that the program has been successful for you thus far! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Angie Campbellsville, KY

They were always available to answer any questions or concerns that I have. One of my accounts was turned over to someone else and they haven't responded to any of my emails.

7 years ago

Reply from Freedom Debt Relief

Hello Angie,

We appreciate your feedback. We will have your back throughout your program and we are very intrigued to see you graduate debt free! Instead of emailing us, have you tried contacting us via phone? Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Patricia Honey Brook, PA

They were there and they pay attention on what you need. They already settled a debt for me and I've only been a member since July. They keep you updated wth emails.

7 years ago

Reply from Freedom Debt Relief

Hello Patricia,

Thank you for your positive response. We absolutely take time and make sure to research all of your accounts enrolled in Freedom Debt Relief. We will continue to update you on any progress and new changes to your account. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Victoria Las Vegas, NV

They send out emails at least once a month. They are always available to answer the questions I have. They are actually able to get some good settlements for me.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Victoria,

We thank you very much for your feedback. We love having you enrolled in our program and we will continue to send you alerts and emails. We are always here for you and cannot wait to see you graduate! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2018

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Hollis

Customer service is very good on that because every time they have updated anything, they informed me via email. They have been very good doing what they do.

7 years ago

Reply from Freedom Debt Relief

Hello Hollis,

This is an amazing review. We love to hear that you have received updates on your account with Freedom Debt Relief and we will continue to update you if we see any changes on your accounts. We will continue to resolve your accounts in the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Mark Selmer, TN

They always call you back and take care of whatever problems you threw at them. They did what they promised, and I feel it was the best decision I ever made to go with them.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Mark,

Thank you for your honest response. We strive for outstanding customer service and we are so glad to hear we have demonstrated this thus far. We will have your back throughout your journey to becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Tim Dayton, OH

They would email me every time they would set up an agreement with the credit card things. They actually worked really hard to settle the credit cards.

7 years ago

Reply from Freedom Debt Relief

Good afternoon Tim,

This is amazing! We appreciate your feedback and we will email and send you correspondence anytime we receive a structured settlement. We will always ask you for your approval before because this is your program! We work extremely hard on all of your accounts and we love everything you have done as well. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Jerome Kamenker Ocala, FL

They know how to do their job. Also, they are very patient and really worked with us. We are not beginning to see the light at the end of the tunnel.

7 years ago

Reply from Freedom Debt Relief

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Garland Keaton Madison, AL

I've always been able to communicate with them. Or I can check my dashboard to see what's going on. Every time I had a question there was a client there to assist me.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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regina branch austin Hampton, VA

They were professional and helpful. They kept me up to date with everything I needed to know. They explained how the process worked and save me money.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Stacey Westminster, CO

There is somewhat of a learning curve with them when working with the customer service. They lack on the way to keep you updated. The only way you can find out progress is going online.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you have been experiencing issues when speaking to customer service. Please let us know what we can do to address your concerns you are having. A Customer Experience Advocate will reach out to you shorty for further assistance.

Sep. 6th, 2018

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Lee Ashtabula, OH

I think they have a good service. It don't think it's superior, but I think it's very good. They were very timely and they have a dash board so you can track everything, it's pretty easy to track.

7 years ago

Reply from Freedom Debt Relief

Thank you, Lee for your honest feedback about the program! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Danielle Catasauqua, PA

I have had no problems with them whatsoever. They have been one hundred percent easy to work with. I'm glad I did it because now I have no credit card.

7 years ago

Reply from Freedom Debt Relief

We appreciate the great review, Danielle! We're glad you chose us to assist you in becoming debt free too! Remember that client services is here for you 7 days a week, so please don't hesitate to reach out whenever you have questions or concerns, also you can reach us on your client dashboard at .

Sep. 12th, 2018

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Pat Patterson, LA

Anytime I called they walked me through what to do, what not to do, and I've had total peace since joining Freedom Debt Relief. I've already had three completely paid off.

7 years ago

Reply from Freedom Debt Relief

Congratulations on your structured settlements, Pat! We are excited to see your progress, and we're looking forward to negotiating more great settlements for you. Please continue to reach out to our client services team whenever you have questions or concerns!

Sep. 12th, 2018

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Paul

They're very friendly and helpful. They email me weekly. They've been able to negotiate with the companies we're dealing with in an appropriate manner.

7 years ago

Reply from Freedom Debt Relief

Thank you, Paul for your positive review! We will continue to work hard to get you the best settlements and to reach your goal on becoming debt free! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Dave Roanoke, VA

They always answer my questions in a short amount of time. They were able to quickly get me the best deal, it helped me get out of debt a lot quicker than if I was doing it on my own.

7 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Thomas Bernini Ft. Pierce, FL

They do what they say they're going to do. Everybody's always helpful, they're very knowledgeable about my account. They always email me certain things and what not.

7 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Roger Dale Stover, MO

Anytime I had a problem I can call them and I can get results for doing a fantastic job on my credit that they are working with and they did a good work.

7 years ago

Reply from Freedom Debt Relief

Thank you, Roger for your great review! We appreciate your comments about the program thus far. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”

Sep. 10th, 2018

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Andy/Vicki

The process has been very easy. So far everything they say has been spot on. First 3 months were tough, but mostly because we were current with our bills.

8 years ago

Reply from Freedom Debt Relief

We appreciate your outstanding review and look forward to continuing the great experience through graduation of your debt settlement program!

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Glenna

The process was a lot easier and faster than I thought. They really helped me every way possible. I feel I made the best choice in Freedom Debt Relief.

8 years ago

Reply from Freedom Debt Relief

Thank you so much for your great review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you through graduation of your debt relief program.

Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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carol Saint Marys, PA

I was in too much debt, so I went to Freedom Debt. They have been nothing but honest and upfront with me. They are the place to go for anybody that needs help.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Anonymous Conover, NC

My husband and I are both retired and we needed to get rid of some debts. They have been very good, very wonderful to us. They just didn't really come up with something that I can pay them.

8 years ago

Reply from Freedom Debt Relief

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Donna Dickieson Napa, CA

Their service has been above and beyond what was expected. We are greatly appreciative of the great service we have had, and recommended them to friends and family.

8 years ago Edited January 10, 2024

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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William Faso

They came in at the right time and helped us. They usually communicate with my husband online. We've been very satisfied with it, the service is excellent.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 3rd, 2018

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Anonymous

I believe FDR needs to be more assertive with difficult creditors. Although there are legal representatives to assist, it causes more debt to pay over the monthly amount that the client can afford to pay.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

I think the settlement agreements are really slow and I called to check on something and the lady was rude and told me directly that things happened like they did and it was my fault. Even if it was my fault, she it wasn't her place to say that to me. disappointed that one persons customer service made me think negative about a company

8 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Sandra

They met all my needs. They answered any questions I had and were polite. Plus they got things done and were able to work things out for me with my creditors.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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James cox

Because they are doing a great job they are there when we need them they are very helpful very kind and they keep us informed when they have a settlement

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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robert pezzuolo

Your service is a mystery, at no point do you say how much your taking it seems like way more than is responsible therefore creditors wait long than they should, without any layers I could have negotiated a smiler deal with creditors

8 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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There is so many!!

They are always there for me when I need them. This whole process scared me when I first joined over 2 years ago, I'm trusting the process more and more each day!

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Semaj B

The customer service is awesome everything is explained to your full understanding and you can keep track of your progress with there easy to understand client dashboard

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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none at ths time

I donot have to worry about any one calling for money now as long as I have the money for them every thing is taken care of they paid off 3 of my accounts which I am glad of

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Dano S.

Lately some of the settlement percentages have not been very good. One of my debts was settled for more than the original owed amount. I was very disappointed especially since "Consolidated Plus" told me I would be represented by an "elite, top-notch negotiator."

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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N/A

Great customer service. The process in the beginning is the only negative I have. During the negotiations period not all parties were contacted so they harassed me quite often.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Lori C.

I had a mountain of debt. A few of the creditors were extremely difficult to work with. But Jeannie stuck with it and helped me get everything settled

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Denise

They help you in every step of the way. They understand that sometimes life gets in the way. They cared about me and my situation. Always answered my questions thoroughly.

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Pazzie Quarels

Freedom Debt Relief was a Blessing to me. The Day I call and talk to them and they said yes they could help me was a load off my mind. Thanks so much .

8 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Marena Berry Des Moines, IA

I went with them because a couple of my friends recommended them. I've gotten great service. They're honest and answer all my questions. I'm satisfied and happy with them.

8 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 23rd, 2018