Freedom Debt Relief
9.9
Overall Score
Daniels Elizabethtown, NC
They have done a great job negotiating my settlements. The consolers are very helpful and is ready and able to answer any question that you have. Extremely professional, courteous and respectful.
6 years ago
Reply from Freedom Debt Relief
We greatly appreciate your feedback, Daniels. We will continue to do our best in negotiating and resolving your accounts at Freedom Debt Relief and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Elgo B Tucson, AZ
Excellent customer service experience , very well documented and very well explained contract, fast and easy to reach Company staff when you need or have any concerns regarding the program, thank you!
6 years ago
Reply from Freedom Debt Relief
Hello Elgo,
We greatly appreciate your feedback. At Freedom Debt Relief, we strive to provide all of our clients with excellent customer service and we are thrilled to hear of your positive experience. We will continue to explain our program and answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your feedback. At Freedom Debt Relief, we strive to provide all of our clients with excellent customer service and we are thrilled to hear of your positive experience. We will continue to explain our program and answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 9th, 2019
KKG Collegeville, PA
so far I am very grateful with FDR, I would like to see less emails until there is something different to my account that needs to make me aware of, for example when there is something positive activity or something that needs my attention.
6 years ago
Reply from Freedom Debt Relief
We don't mean to bombard you with emails, KKG. Over the past couple of years, we've worked hard to improve how we communicate with our clients. Our goal is to provide as much information and detail as possible. To review the details of your specific account, keep in mind you can log onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!
Jan. 7th, 2019
Jesse Modesto, CA
At first I was iffy iffy about freedom. I came across reviews positive and negative about freedom, but I seen more positive that encouraged me to give it a shot. Now I am starting to see some progress in seeing how the program works. So far so good.
6 years ago
Reply from Freedom Debt Relief
You have every right to be skeptical regarding any financial service, Jesse. Congratulations on taking that first step toward financial independence! You are doing an amazing job making progress along your graduation path. As you continue toward a debt-free future, please know we're here to support your every step. Always feel free to contact us in client services anytime you have questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief!
Jan. 7th, 2019
Robert Heppard Colton, CA
While I understand FDR is in business to make money, I feel the goal of FDR was to front load their profit immediately, taking the lion's share of funds from the dedicated account, or approximately 65% more to FDR, than the first payment to my creditor. And, each payment to my creditor going forward reaps another large fee to FDR. This effect causes my other account (I have two) to linger and rack up late payment activity since the settlement on account number one eats up most of my deposits (for example, the next 30 days' deposits will be entirely used up with creditor payment plus FDR's fee).
While there is the benefit of reduced interest over the course of the program it is mitigated by the fees. The program does cause a big hit to my credit score and a big boon to FDR's income sheet. I believe the fees associated with the program are expensive, and the program is definitely best used as a last resort.
Lesson learned: don't rack up too much debt.
6 years ago
Reply from Freedom Debt Relief
Hello Robert,
We're sorry to hear that you are disappointed with the way your debt relief program is going. We really do have the best interest for our clients and we care very much about them. We never want any of our clients to feel like they are getting taken advantage of or feel like the program is the worst decision they have made. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. As your accounts are waiting to be negotiated FDR is not collecting any fees for those accounts. Our program is anywhere from 24-48 months depending on how much debt you have enrolled. We understand our clients would want the process to speed up faster as much as we do, however, we negotiate based on the funding that is available in your dedicated account. Yes, your credit will take a hit but once your accounts are getting resolved your credit score starts to increase. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Even with the settlement fees, we collect it's still a huge saving. Compare our fees to then paying 100% of your debt. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We don't want you to get discouraged remember you're already one step closer to becoming financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We're sorry to hear that you are disappointed with the way your debt relief program is going. We really do have the best interest for our clients and we care very much about them. We never want any of our clients to feel like they are getting taken advantage of or feel like the program is the worst decision they have made. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. As your accounts are waiting to be negotiated FDR is not collecting any fees for those accounts. Our program is anywhere from 24-48 months depending on how much debt you have enrolled. We understand our clients would want the process to speed up faster as much as we do, however, we negotiate based on the funding that is available in your dedicated account. Yes, your credit will take a hit but once your accounts are getting resolved your credit score starts to increase. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Even with the settlement fees, we collect it's still a huge saving. Compare our fees to then paying 100% of your debt. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We don't want you to get discouraged remember you're already one step closer to becoming financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 4th, 2019
anne ladabouch South Glens Falls, NY
they have made things clear whenever i have had a question they answered it in terms i could understand now i have enough money each monthto be able to buy food and not have to keep charging things in order to survive and be able to get my debts paid off
6 years ago
Reply from Freedom Debt Relief
We think it's amazing that you're able to save monthly to afford necessities without having to rely on credit, Anne! We're proud to be on your side throughout your debt-free journey and please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Jan. 4th, 2019
APRIL COWAN Orange, VA
I'm not really happy about how they make it seem like you are saving so much when in reality after the fees you incur from letting your accounts go without payment, the monthly account fees you are charged, and the settlement fee you are charged, you are really only saving maybe $100 per account and causing yourself 4 to 5 years of headaches. Almost seems better to file bankruptcy and be done with it or negotiate with the credit companies yourself. I don't feel like the process and fees are clearly explained by the representatives. If they had been more transparent, I probably would have handled it myself but now I'm in it for the long haul since my credit is now screwed until they fix it.
6 years ago
Reply from Freedom Debt Relief
Dear April,
We're sorry to hear that you are disappointed with the way your debt relief program is going for you! All of our debt consultants are required to go over the settlement fees and give a break down of how much you would be saving in the program. We also address it on every client's Welcome call and also stated in your contract. You may feel like your not saving because it's a process to see results on your accounts. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Bankruptcy is a bit more complicated than simply choosing it as a preferred option, as I'm sure you know. Not everyone who is struggling can meet the means test required to file a Chapter 7 bankruptcy. Real-life data shows the Freedom Debt Relief program does work for consumers. We would be more than happy to review your account with you and resolve the concerns you are having. We will be reaching out to your privately.
We're sorry to hear that you are disappointed with the way your debt relief program is going for you! All of our debt consultants are required to go over the settlement fees and give a break down of how much you would be saving in the program. We also address it on every client's Welcome call and also stated in your contract. You may feel like your not saving because it's a process to see results on your accounts. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Bankruptcy is a bit more complicated than simply choosing it as a preferred option, as I'm sure you know. Not everyone who is struggling can meet the means test required to file a Chapter 7 bankruptcy. Real-life data shows the Freedom Debt Relief program does work for consumers. We would be more than happy to review your account with you and resolve the concerns you are having. We will be reaching out to your privately.
Jan. 3rd, 2019
Alexus Landry Houston, TX
Freedom debt is definitely effective and stress free. The people that help you make it that way and make you feel safe with letting them handle the hard part. The portal is also very helpful and easy to maneuver. I know I’ve made the right choice with freedom.
6 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Alexus! Congratulations on obtaining your first settlement with us! It's rewarding to hear that you feel well-supported in our program. Also, great job becoming familiar with your client dashboard. If you ever have questions regarding anything that you see when logged in, feel free to access the chat option for clarification. You can also contact us by phone at (800)655-6303 for assistance. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Jan. 3rd, 2019
Robert Collins Walnut Creek, CA
Vary G is first person I dealt with he was helpful
Made things seem easy
I still received calls from my debtors I actually choose not to answer my phone rather than listen to them tel me my decision was bad for my credit
Take whole situation is bad
My checking account is overdrawn 910$ as we speak which is the lowest it’s been overdrawn since I started with freedom.
One has been resolved I guess I have 31 more months of not having any money and dodging phone calls and or emails
6 years ago
Reply from Freedom Debt Relief
Welcome to the FDR family, Robert. Please know that the creditor calls you are receiving are temporary and should come to a stop once we start to settle more accounts for you. If you have questions regarding how to handle creditor calls or what to expect in general when enrolled with us, please review the helpful videos on the home page of your client dashboard: . These videos will educate you regarding these matters. Thank you for choosing Freedom Debt Relief as a guide to financial freedom. You can do this, Robert!
Jan. 3rd, 2019
RICHARD GOLINI Ronkonkoma, NY
Made it very easy to get the help I needed. Helped with advice to keep creditors from constantly calling. If you follow their instructions you will not be bothered with the aggressive phone calls.
6 years ago
Reply from Freedom Debt Relief
We're happy to hear that you're no longer getting those stressful creditor calls, Richard! We're always here to help you and any time you need assistance regarding your program, please don't hesitate to contact client services! They're here to help you seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 2nd, 2019
Christopher Yebba
I like the fact that FDR does all the dealings with the creditors and I get the savings. I also like that if they get an account that won't settle for less FDR waves their fees.
6 years ago
Reply from Freedom Debt Relief
Thank you, Christopher, for your phenomenal feedback in regards to your experience thus far! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Richard Alexander
I did not know that by signing up that the companies could send a 1099 for the amount that will go gainst my income. this will hinder my social security money. that is very screwed up that I did not know that from the beginning,
6 years ago
Reply from Freedom Debt Relief
Thank you for your honest review, Richard. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. We do review the potential tax implications with clients several times over. Our firm doesn’t gloss over this. It should be weighed as a possible cost one will incur. If you have any additional questions, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief.
Dec. 27th, 2018
Susan Larimer
My experience has been very positive. From the beginning of thise process, I have been dealt with respect and have not been judged or made to feel like a dead-beat because I allowed my finances to get out of control.
6 years ago
Reply from Freedom Debt Relief
Susan, sharing your story about your Freedom Debt Relief is powerful and shows others that they can feel comfortable to open up to us for help with their debt! We're truly here to help others accomplish their goal to financial freedom! Thank you for being part of our Freedom Family! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Cynthia Suszko
Freedom Debt Relief is the BEST! They were able to resolve my debts within one year. My credit score has already gone back up. I am very happy! Thank you, Freedom Debt Relief!
6 years ago
Reply from Freedom Debt Relief
Thank you, Cynthia, for your spectacular feedback. We're so pleased to hear all the great success you have had within the program! Our greatest accomplishment is to help clients become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Jesus Rivera
Freedom dept relief has been a Great blessing for me. We have made great strides towards being dept free. We still have a ways to go, but I have all the confidence in the world that my golds and future will be bright.
6 years ago
Reply from Freedom Debt Relief
We appreciate your great review, Jesus. We're proud to be on your side and we're looking forward to guiding you to your brighter financial future. We're here to support you every step of the way and any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Dec. 27th, 2018
Jeremy Pease
The experience has been exactly as described by the enrollemtn counselor and it has been a great experience where I am getting close to paying off a huge amount of debt thanks to FDR!
6 years ago
Reply from Freedom Debt Relief
We are so pleased to hear about your positive experience, Jeremy! Our Debt Consultants do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! Please reach out to our client services department at (800) 655-6303 or if you have any questions regarding your account. We're all looking forward to your brighter financial future and thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Judy P.
Although the initial decision was difficult to make, I'm glad I did. They keep you informed every step of the way and the Client Dashboard gives you easy access to how you're progressing.
6 years ago
Reply from Freedom Debt Relief
Great job utilizing your resources such as the client dashboard, Judy. We also congratulate you on taking the first step toward a debt-free future. Thank you for sharing how well-informed you are regarding the details of your account. If you ever have questions about anything you see on the client dashboard, always feel free to contact us in client services for clarification. Thank you for being the best part of Freedom Debt Relief. Here's to a prosperous 2019!
Dec. 27th, 2018
Terry Kistner
I have had a positive experience with FDR when I have a concern or question the representatives are always friendly and helpful and my debt has been reduced and getting closer to my program graduation date
6 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 1st, 2018
Todd Dalmatia, PA
Im not happy about way my first case was handled. You say you cant get involved with national litigation. Well when customer has complaint that attornies are responding to other law firms or not showing up for court i think you need to step in and straighten things out. My attorney never showed up for hearing so you didnt save me 1 penny from my debt collector. Their excuse was i didnt have enough money in my account to me that is an unexcusable reason your hired to do a job so show up and see what you can do on behalf of your client.
6 years ago
Reply from Freedom Debt Relief
We're very sorry to hear that you've had a negative experience, Todd. Our partners, National Litigation Law Group, do their best to help our clients in need when it comes to a lawsuit, however, there may be times that you're asked to supplement funds in order to prevent further action. That being said, we understand that facing a lawsuit can be stressful to face on your own and we'd like an opportunity to address your concerns further. Could you please provide us with your contact information in a private message and we'll have a member of our team reach out to you shortly. Thank you for your time and patience.
Jan. 2nd, 2019
Julia Sawyerville, AL
I was a little scared at 1st...but they made sure I was able to understand...everyone I spoken to was very respectful and knowledgeable...I'm looking forward to been debt free and a better provider to my family
..
6 years ago
Reply from Freedom Debt Relief
We take pride in having a supportive team that's always ready to help you, Julia! We're all looking forward to your financial success and when you have questions or concerns, please don't hesitate to contact us at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Jan. 2nd, 2019
D Price West Liberty, KY
Freedom made a great deal on one of are. Card in four month and working on more in the future with in the next two month to pay off several more and we greatly appreciate it very much thanks the prices
6 years ago
Reply from Freedom Debt Relief
We're proud of your success, D. Price! We're all looking forward to your next milestone! In the meantime, please don't hesitate to contact client services when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!
Jan. 2nd, 2019
MJBTV Navarre, FL
FDR takes the worry from you. FDR does a great job of saving close to 50% off the balances that are owed. FDR will also go out a negotiate with creditors on your behalf to make things easy for you.
6 years ago
Reply from Freedom Debt Relief
We're proud of your savings and we're thrilled to hear that you're getting the relief you deserve. Don't forget, we're here for you every step of your debt-free journey and please contact us when you have questions or need assistance, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Jan. 2nd, 2019
Leticia Fernandez Stanton, CA
I had only possitive experience with Freedom Debt Relief. The support and communication has been more than expected making every step easy as I become closer to being free from my debt. They are all amazing. Thank you
6 years ago
Reply from Freedom Debt Relief
We're thrilled to know that you're getting the support you deserve, Leticia! We work hard to meet expectations like yours and we're thrilled to hear that we're exceeding them! Don't forget that you're on the path towards debt-freedom and we'll be here for you every step of the way. Thank you for choosing Freedom Debt Relief and please contact us when you have questions or concerns, simply call (800) 655-6303 or log onto .
Jan. 2nd, 2019
Lucy Pasadena, CA
I believe that at first was kind of skeptical, then I took a chance and starting to see them pay down my debt faster than I ever could. They negotiate with them at a lower price.
6 years ago
Reply from Freedom Debt Relief
We're honored to have earned your trust, Lucy! We're proud of your success and we're looking forward to carrying on this great momentum! In the meantime, please feel free to contact client services when you have questions or concerns, give them a call at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
William Quintana Fresno, CA
I'm still new to all this. Going through tough times is hard. I understand that I put myself in this situation and after a lot of thought, going with FDR was better than filing for bankruptcy. FDR has provided me a way that I can get out of debt, has kept me informed, and has done more than what is asked of them.
6 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, William. Congratulations on the progress you've already started to make with us. It's rewarding to hear you say that you finally can see your way out of debt. Please let us know how we can continue to support you on this journey. Client services can be reached at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to meet your financial goals. Happy holidays!
Dec. 22nd, 2018
Domingo Gonzalez Inverness, FL
freedom debt relief has been a great help in reducing my debt, their customer service is always on the ball ready to help with any question you may have. The client Dashboard is a very nice tool to manage your account .
6 years ago
Reply from Freedom Debt Relief
Hello Domingo,
Thank you for your positive review. We are very glad to have demonstrated excellent customer service so far and we are proud to see you using the Client Dashboard. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your positive review. We are very glad to have demonstrated excellent customer service so far and we are proud to see you using the Client Dashboard. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
katherine Bryan, TX
I was at a lost, until i came across Freedom Debt Relief. They are doing just as them promised me they would . Over all my experience was been great! Keep up the great work that you'll are doing for people like myself.
6 years ago
Reply from Freedom Debt Relief
Hello Katherine,
We greatly appreciate your positive review. We are so glad you joined Freedom Debt Relief because we want to resolve all of your accounts. We are looking forward to your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your positive review. We are so glad you joined Freedom Debt Relief because we want to resolve all of your accounts. We are looking forward to your accomplishments in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Veronica Stockton, CA
Nick J did an excellent job on explaining to me the advantages of signing up with Freedom. He also said he would help all the way through the process. He's an excellent representative.
7 years ago
Reply from Freedom Debt Relief
Veronica, we really appreciate your outstanding feedback of your debt consultant who assisted you! Our debt consultants do an amazing job making sure they are taking care of our clients. Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Dorothea Grier Philadelphia, PA
I’m so happy I decided to go with freedom Debt Relief, I can’t even imagine we’re I would be today without this company helping me along the way it feels so good to finally get things done. Thank You.
7 years ago
Reply from Freedom Debt Relief
Thank you, Dorothea, for your excellent feedback! We are thrilled to have you as part of our Freedom family and look forward to your continued success within the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Charles Fowler St Louis, MO
In seven months I have had one account closed and a second one will be closed today. This is going a lot faster than I ever anticipated! Can't say enough about how Freedom Debt Relief has given me peace of mind.
7 years ago
Reply from Freedom Debt Relief
We cannot thank you enough, Charles, for your heart-felt review. It is so rewarding to know our service has truly given you peace of mind when it comes to resolving the account balances. Thank you for taking out the time to share your positive experiences in our program and thank you for choosing Freedom Debt Relief!
Oct. 24th, 2018
Theresa Rutter Palmyra, NY
They have been very Supportive To Me When I Have Any Questions About My Account. When They Settle One Of My Debts They Contact Me Right Away So They Can Settle It Right Away Which Is Good For Me
7 years ago
Reply from Freedom Debt Relief
We appreciate your outstanding review, Theresa! We are elated to hear about your wonderful experience between our negotiations department and our Client Services department! Please continue to contact us any time you have questions or concerns, give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Dec. 27th, 2018
Wayne Pittsburgh, PA
They really help to put your mind at ease. I was very unsure about the but speaking to Roberto my contact at freedom debt relief was very good and helped to have me understand.
7 years ago
Reply from Freedom Debt Relief
Thank you, Wayne, for your outstanding review in reference to your debt consultant that assisted you! We are so happy to receive your positive review and rating! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
M&T CASTEEL
Was sceptical at first but this is 4 months into it and alteady settled 1. Very happy. Everything has went smooth so far and freedom is very easy to talk to. Was told everything up front so we knew what to expect.
7 years ago
Reply from Freedom Debt Relief
Congratulations on your settlement! We're proud of your success so far and we're here for you every step of the way! In the future, any time you have questions or need assistance, simply call client services at (800) 655-6303 or email , one of our agents will be happy to help you! Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Ron Kramer Las Cruces, NM
As advertised, FDR does help reduce debt by working with credit card companies and banks to negotiate a payment plan which is affordable.
However, FDR does not always contact all companies on your list so the nasty-grams and warning letters do not stop; neither do the dozens of phone calls.
7 years ago
Reply from Freedom Debt Relief
Hello Ron,
We appreciate your honesty about your debt relief program. You are correct we do not contact all your creditors at the same time to let them know you are enrolled in the program. We start to make contact as soon as there are enough funds in your dedicated account to be able to negotiate with these creditors. Remember we are showing these creditors that you are facing a hardship that way we're able to obtain the best settlements for you. That's why we ask clients to change their contact information to ours and to provide to all creditors so they avoid receiving creditor calls. We have a highly trained team in our Client Services department and they would be more than happy to walk you through on what you can do to eliminate these stressful calls. Please reach out to our client services department at (800) 655-6303 for further assistance.
We appreciate your honesty about your debt relief program. You are correct we do not contact all your creditors at the same time to let them know you are enrolled in the program. We start to make contact as soon as there are enough funds in your dedicated account to be able to negotiate with these creditors. Remember we are showing these creditors that you are facing a hardship that way we're able to obtain the best settlements for you. That's why we ask clients to change their contact information to ours and to provide to all creditors so they avoid receiving creditor calls. We have a highly trained team in our Client Services department and they would be more than happy to walk you through on what you can do to eliminate these stressful calls. Please reach out to our client services department at (800) 655-6303 for further assistance.
Dec. 7th, 2018
Michael Wade Reno, NV
I will never again let my debt get so far out of hand. So far everything with Freedom Debt Relief is going according to plan. I wish there was a faster way to fix this debt problem, but I am sure FDR will take care of me.
7 years ago
Reply from Freedom Debt Relief
Michael, we would like to Welcome you to Debt Relief! You're already doing amazing taking the first step to a financial freedom! Yes, you do have a wonderful support team right behind you and you will see that you will reach your graduation path of becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 3rd, 2018
John Topolewski El Paso, TX
The personnel that work at Freedom Debt Relief are very knowledgeable at what they do and provided me with all the information I needed to make the decision to use them to reduce
my debts.
7 years ago
Reply from Freedom Debt Relief
Thank you for your compliments, John! We strive to have a world-class client services team that's always ready to help you. We're proud to be on your side and we're looking forward to your success. Thank you for choosing Freedom Debt Relief and please continue to contact us any time you need assistance.
Nov. 29th, 2018
Lindsay M Seaburg Lakeville, MN
So far , so good. I just started the program, but I'm hopeful. They have been really friendly and helpful so far. The first time I reached out, they really made it so smooth. I couldn't even believe it, far simple then I had expected.
7 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Lindsay! We're so pleased to know that our team is taking great care of your inquiries any time you've reached out. Please continue to contact client services when you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Nov. 29th, 2018
Debra Karash Wellston, MI
I was tired of living paycheck to paycheck. I could only afford minimum payments on credit cards and was getting deeper in debt. FDR took a big burden off me and walked right through all the steps. A lot less stressful!!
7 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Debra! We're so glad to have you aboard. Thank you for sharing that our program has alleviated a lot of stress from you regarding your credit card debts. One of our main goals is to provide our clients with peace of mind. Therefore, it is extremely rewarding to know we have successfully done this for you as well. As you begin your debt-free journey, always know we are here to support you every step of the way. Feel free to contact us in client services at (800)655-6303 or via email at anytime you have a question or concern regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 28th, 2018
Tracy Jackson-Adams Rochester, NY
I have had to do very little in settling my debts. FDR has negotiated a few of my debts already in less thsn a year! I feel like they know just what needs to be done to keep my blood pressure down and anxiety too!
7 years ago
Reply from Freedom Debt Relief
Tracy, thank you for your positive feedback about the program. We're glad to hear a huge relief has been released from your daily life, as we know this a step for the better and that road ahead of you to become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!”
Sep. 10th, 2018
suzanne Pepperell, MA
when we first started we were in debt by 65000.00 and sinking fast we called freedom debt and they took over from there freedom debt saved us from going bankrupt and we cant thank you enough
7 years ago
Reply from Freedom Debt Relief
That is so wonderful to hear, Suzanne. We cannot thank you enough for sharing. It is rewarding to know our program kept you two from having to file bankruptcy. We like to consider our program as an alternative solution for consumers who are facing that decision. Great job to the both of you for progressing so well through our program! You two have done an amazing job. As you continue to work toward graduation, please know we are here to support you every step of the way. Always feel free to contact us in client services anytime you have a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free futures!
Nov. 29th, 2018
Roland Kelley Cameron, TX
I've been with FDR for about 4months and already had a settlement. They work very hard for you. They also let you know when and how great you are doing. I like FDR for helping me. Thank you
7 years ago
Reply from Freedom Debt Relief
Congratulations on your progress, Roland! Every day you're a step closer to financial freedom! Don't forget, we have a world-class client services team ready to help you any time you have questions or need assistance, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Nov. 27th, 2018
Stacey Trinity, TX
I have had a fairly good experience thus far, and am about halfway done. I do not like the automated draft, but have been allowed to skip one payment when it was absolutely necessary. The fees for the first settlement caught me by surprise and were higher than expected. Also, The balance for all cards went up drastically before anything was done which was difficult to see. Now that I've reached a second settlement, it's feeling like a positive thing.
7 years ago
Reply from Freedom Debt Relief
We're glad to hear your experiences with us have been positive up to this point. We're also glad to know we were able to defer one of your scheduled deposits to meet your financial needs. We are so sorry to hear you were surprised about our settlement fees. We try to be as transparent as possible when enrolling our clients regarding costs incurred while enrolled in our program. We apologize if this was not clearly explained to you. Congratulations on getting your second settlement with us! As you work towards your debt-free future, please continue to reach out to us in client services with any questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 28th, 2018
Jerry D Moreno Valley, CA
After initial setup, very low maintenance involved when you make your monthly payment on time. Freedom Debt Relief is able to negotiate and no hassle to customer. Customer only has to approve or deny a settlement offer.
7 years ago
Reply from Freedom Debt Relief
Thank you for the positive review, Jerry. Congratulations on the huge amount of progress you've had with us. We would like to encourage you to keep up the amazing job you've been doing in our program. Please continue to reach out to client services at (800)655-6303 anytime you have a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief. You can do this!
Nov. 20th, 2018
Carol A Krueger Odenton, MD
"I am very much pleased with what they are doing to help me get out of debt. I wish though they would contact all on my list and let them know I am working with Freedom Debt relief so they would leave me alone.
7 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Carol. We understand it can be frustrating to continuously receive those creditor calls. Please know as we begin to settle more and more of the debt balances, the phone calls will eventually stop. Also, we do not want the creditors to become aggressive in their collection tactics on a past due balance. This is why we wait to communicate with the creditor once we are ready to negotiate the balance and resolve the account. We hope this clears things up a bit for you. If you have any other questions or concerns, please give us a call in client services at (800)655-6303 for immediate assistance. Thank you for choosing Freedom Debt Relief!
Nov. 20th, 2018
Ernest Martinez Grand Terrace, CA
FDR has made a large impact on how credit has changed my routine I now have room to breath every payday also the advertising and one and one experience from them is a great experience.
7 years ago
Reply from Freedom Debt Relief
We are glad to know your experiences with us have all been great ones, Ernest! Also, it is extremely rewarding to know our program has provided you with peace of mind. Many consumers are not aware of the options available to them to release the strongholds of debt. Great job on your part for finding the help you deserve. As you continue in our program, always know our client services team is here to support you in every step. Feel free to contact us at (800)655-6303 anytime you have a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief. You can do this!
Nov. 20th, 2018
Kerry Lim Saint Augustine, FL
I’ve been in Freedom Debt Relief program since June 2015. So, I can say how this has impacted or helped me with reliable accuracy.
First, my debt (enrolled amount total) was $71,652 with over 1/2 dozen creditors (credit cards).
First thing they will tell you is do not make any more payments to any.
After 3 1/2 years, i have paid over $47,888 (inc fees) to resolve $54,979. Net reduction in my math of $7,091. Saved about 13%.
However, I still have two more creditors and $16,673 to go.
So, i figure this will take another year or so to close it out.
Here is what you have to know. Whatever credit score you have, it will go down to toilet as soon as you enroll into this program since you will stop payment on all. And, your credit score will pretty much be in toilet until you are done. My credit score was upper 700 low 800 before this program and until I’m done with this program and creditors remove their comments, I’m mostly doing cash deals.
Good is that I don’t have to deal with Creditors and transaction.
People have told me that I should have done bankruptcy rout after knowing how much I have put into this and what my credit score is now and how long it is taking to settle out.
Everyone should know that you will pay and pay a lot. If you think you can settle your debt by paying 1/2 or less, dream on. They will make it like they have done awesome job settling your debt but after 21% fee and monthly fees, you are paying what you owe.
If you are in a similar situation as I was when I first enrolled, suggest that you consider bankruptcy rout as you may come up better financially and be able to move on from debt a lot quicker. Yes, people say bankruptcy will kill your credit, but so does this program.
I’m projecting after 5 years from my enrollment date and paying about 90% of what I owed, I’ll be free from debt and my credit scores will climb.
Hope this will help others thinking about this program.
I gave one star for this review but gave one more because it has paid off 3/4 of my debt so far.
7 years ago
Reply from Freedom Debt Relief
Hello Kerry, we are sorry to hear that you are dissatisfied with our services. We strive to make sure all clients see the great benefits of the program and savings that come along. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principle, fees, interest and all. Your credit only has an impact as we ask you to voluntarily stop making payments on your accounts to show your creditors that you are in a hardship and that's how we can reach a great settlement for you. As your accounts are getting resolved your credit score starts to increase. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do than get out of a sizable debt problem, which is why clients turn to us in spite of any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Also, our program is not the same as bankruptcy. Bankruptcy can provide a real fresh start for some consumers, but, without question, it has an extraordinary long‐term negative impact on a person’s credit for up to 10 years. Bankruptcy is usually a last‐gasp option for people who are so deep in financial hardship that they have little to no money for any other kind of debt relief alternative. We would be more than happy to review your account with you and hopefully resolve the concerns you are having. A member of our team will be reaching out to you shortly.
Nov. 16th, 2018
Hector Watervliet, NY
Freedom debt relief was very helpful and easy. I recommend it to anyone that needs the assistance. The staff was very friendly (shawn). I thank the program for all of their help.
7 years ago
Reply from Freedom Debt Relief
Thank you for recognizing our wonderful team, Hector! We're happy to hear that you're getting the help you deserve. Please continue to reach out any time you have questions or need assistance with your account, simply call client services at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!
Nov. 16th, 2018
Michael L Bonifay, FL
They are very professional and will work with you every step of the way. They keep you informed on all aspects of the process and live up to their word. I couldn't be happier with them.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your wonderful review, Michael. We love to hear that you feel well informed of your progress! Don't forget that you have a client dashboard you can access 24/7 at to track your progress, additionally if you have questions, please feel free to call client services at (800) 655-6303. Thank you for being a part of Freedom Debt Relief.
Nov. 16th, 2018
Michael Austin, TX
Unfortunate as it is to have my current financials problems. FDR has been very helpful in making the process of getting out of debt a reality. I hope to never put myself in this situation again.
7 years ago
Reply from Freedom Debt Relief
Hello Michael,
Thank you for your phenomenal review! We understand your financial hardship and Freedom Debt Relief will continue to assist you in becoming debt free. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your phenomenal review! We understand your financial hardship and Freedom Debt Relief will continue to assist you in becoming debt free. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Nov. 15th, 2018
Melissa Antonio Winter Garden, FL
It has been only 2 months since I signed up with FDR, and I am happy with what they have accomplished so far. Also, I am very satisfied with the support system they offer in regards of managing calls/threats from creditors.
7 years ago
Reply from Freedom Debt Relief
We're proud of your success so far, Melissa! We're delighted to hear that you're happy with our services! Don't forget that the Freedom Debt Relief team is here for you every step of the way! Any time you have questions or need assistance, please feel free to reach out to client services at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!
Nov. 13th, 2018
