Freedom Debt Relief
9.9
Overall Score
Esther Okai Plano, TX
Freedom debt relief program is excellent.
I enroll in the program 4 months ago and now I'm on my way to financial freedom
They are settle my debts and I can't not be more happier.
Thank you very much guys.
7 years ago
Reply from Freedom Debt Relief
Thank you for your stellar review, Esther! We're excited about your progress, every day you're a step closer to your debt-free future! In the future, should you have any questions regarding your account, please contact our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Feb. 1st, 2019
Lydia Lewis Aubrey, TX
Overall the program is working according to plan; however, with the POA on file with my creditors I can't access account information that I need from the creditors that has nothing to do with the program. I'm extremely disappointed and frustrated. If you're considering the program, you will definitely need the attorney option. I've pretty used them for settling every account.
7 years ago
Reply from Freedom Debt Relief
That does sound terribly frustrating, Ms. Lewis. It is the creditor's decision rather to continue communicating with a client who has signed a 3rd party authorization to communicate or honor the request and discontinue contact with the client. This is to protect our clients enrolled in our program. It is never meant to be used as a tool to cause or create frustration. Thank you for sharing your honest feedback.
Jan. 31st, 2019
john spangler Inverness, FL
I tried to cancel my payment for this month but was told I needed to give a 48 hour in advance notice... I called on the 29th... and payment was due on the 1st okay maybe on the 31st anyway I was told it could be done!!!!!!
7 years ago
Reply from Freedom Debt Relief
We apologize for the inconvenience caused in this situation. Understand that the dedicated account is provided by a 3rd party financial institution; CFT or Crossroads Financial Technologies. In order to modify a scheduled deposit, CFT needs a minimum of 48 hours notification. This is because the deposit begins to process within 24 hours of the scheduled deposit date. In some cases, we are able to modify a scheduled deposit due to the time of day. In other cases, we are not simply due to the amount of time we have to work with. We apologize if this was not shared with you in the past. We appreciate your honest feedback. Thank you for choosing Freedom Debt Relief.
Jan. 31st, 2019
Jamie Roell Millersville, MD
From the start Freedom Dept Relief was very helpful in guiding me through the process of my Dept Relief. I am very happy with the service they have provided for me, and the professional standards of the Company.
7 years ago
Reply from Freedom Debt Relief
It's extremely rewarding to hear how pleased you are with our service, James. We appreciate you sharing how we were able to guide you through the enrollment process. Allow us to continue supporting the journey by reaching out to client services with any questions and/or concerns regarding your account. Thank you for being the very best part of Freedom Debt Relief!
Feb. 1st, 2019
Dottie Chandler, AZ
As of now I've only been with them approx a month, they are very thorough and informative..they helped with a huge liad weighing in my Husband and I. I have hope for a better financial future.
7 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Dottie! We're happy to be lending you a helping hand and we're pleased to hear that you're moving forward positively! We, too, are looking forward to your brighter financial future and any time you have questions please contact our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 31st, 2019
Wolfgang SCHNEIDER Winnetka, CA
I of 13 debts, 3have been resolved,6 are in the process of being resolved and only 4 more debts remain to be negotiated. I am looking forward to a brighter and debt free future.
7 years ago
Reply from Freedom Debt Relief
Congratulations on the success you've seen, Wolfgang! We're excited to see you reach your next milestone and any time you have questions regarding your account, please don't hesitate to contact our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Jan. 30th, 2019
Jennie Noriega Santa Paula, CA
I'm so happy with the 2 accts paid working on #3 excited
I'm been able to get my financial situation in order no fear of losing my home its so easy I don't understand why anyone wouldn't take advantage of this Relief
7 years ago
Reply from Freedom Debt Relief
Congratulations on your success, Jennie! We're extremely proud of the progress you've made and we're excited to see you reach your financial goals. In the meantime, please feel free to contact client services when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 29th, 2019
Shawn Stewart Columbia, TN
So far it’s been working out great they Fdr has worked hard on negotiating on my behalf and keeping me up to date. The wedsite could be easier to use from what I was told by a fdr rep is it’s not always up to date so if this was better I would have done a 5 star
7 years ago
Reply from Freedom Debt Relief
Thank you for your honest feedback, Shawn. Please know we are consistently seeking ways to improve our clients' experiences with using the client dashboard. Again, we appreciate the feedback. Congratulations on the progress you've made! You are well on your way to a debt-free future. In addition to your client dashboard, you can also contact client services 7 days a week with any questions regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Jan. 29th, 2019
Naomi Raybon Nashville, TN
i am so thankful that Freedom Debt Relief was discovered, as of today you have paid off some of what is owed and it continues as long as funds are available. it is a great feeling to know that soon i will be debt free.
7 years ago
Reply from Freedom Debt Relief
Thank you for your review, Naomi! We're very proud of the milestones you've reached and we're all looking forward to your graduation! In the meantime, please feel free to contact our client services team by calling (800) 655-6303 or email when you have questions regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 31st, 2019
Letrecia Brown Claypool, IN
This has been a very positive experience for me overall. The customer service has been exceptional. The staff works hard to keep me informed and to answer my questions. Seeing my debt go away has been painless and liberating.
7 years ago
Reply from Freedom Debt Relief
Hello Letrecia,
Thank you for providing your feedbck. We are so glad to hear our program has been beneficial thus far and we are glad to give you the peace of mind you deserve. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for providing your feedbck. We are so glad to hear our program has been beneficial thus far and we are glad to give you the peace of mind you deserve. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 23rd, 2019
Kelly C. San Leandro, CA
Easy to reach settlements, it can take some time but hang in there we are almost completely debt free and it is such a weight lifted off our shoulders.
I can honestly say it was worth it.
7 years ago Edited May 24, 2022
Reply from Freedom Debt Relief
Hello Kelly,
Thank you for sharing your review. We are so proud of your accomplishments with Freedom Debt Relief and we wish you the absolute best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for sharing your review. We are so proud of your accomplishments with Freedom Debt Relief and we wish you the absolute best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 22nd, 2019
Jeff Cousino Monroe, MI
I’m not happy with the way I have to go about to get my debt resolved. Had to go to court 2 x miss work the third time I missed because I never received the letter and it just seemed that my Debt relief people weren’t working fast enough to keep me out of court. I understand I have to have funds in my account to be able to negotiate a settlement but it seems there has to be a way of negotiating better.
7 years ago
Reply from Freedom Debt Relief
Dear Jeff,
We're so sorry to hear that you are disappointed with our company! We work constantly to make sure we're providing all of our clients with a positive experience. We do not have control over your creditors suing our clients. Not all of our clients experience this, although it is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. That's why we offer legal representation at the time clients enroll so if they are put in that situation they will have a lawyer who will be able to represent them. You're not alone we will continue to be with you every step of the way. Don't get discouraged as you're doing something positive and that's getting out of debt! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
We're so sorry to hear that you are disappointed with our company! We work constantly to make sure we're providing all of our clients with a positive experience. We do not have control over your creditors suing our clients. Not all of our clients experience this, although it is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. That's why we offer legal representation at the time clients enroll so if they are put in that situation they will have a lawyer who will be able to represent them. You're not alone we will continue to be with you every step of the way. Don't get discouraged as you're doing something positive and that's getting out of debt! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Jan. 22nd, 2019
Beth Fox Chandler, AZ
Thanks to freedom debt relief I am free of debt I never thought I would be free of the customer service and enrollment was easy and very helpful I would recommend freedom debt to anyone who has credit card debt they cannot control or ever pay off
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing your positive experiences with us, Beth. Congratulations on successfully resolving your outstanding debts with us! We cannot thank you enough for complimenting our advocates who serviced you. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
Jan. 23rd, 2019
Rob T Allentown, PA
Freedom has allowed me the opportunity to get in front of my debt and allowed me to regain some financial strength. My outlook on 2019 is looking up where in 2018, I saw no light at the end of the tunnel.
7 years ago
Reply from Freedom Debt Relief
Robert, we're so excited about this journey of you becoming financially free! You have a great team right behind you who will be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 22nd, 2019
Robert Richards Mulberry, FL
Well at first I got a little scared, but then as time went on I felt better about the way you do things. I will tell everyone about FDR and how much help you gave to me. I Thank you very much . Robert
7 years ago
Reply from Freedom Debt Relief
We're happy to hear that we've earned your trust, Robert! We're confident in the work that we do and we're pleased to hear that you're satisfied with our services! Did you know that we have a referral bonus program? Please feel free to contact client services to learn more! They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!
Jan. 23rd, 2019
Patrick J Burke Houston, TX
Freedom debt relief is good, however, it is taking longer than they told me at the beginning. I feel I should be further along in graduating and resolving my credit card debt. It looks like at this rate is will be at least another year to a year and a half until I resolve my debt situatuation.
7 years ago
Reply from Freedom Debt Relief
Patrick, we appreciate your feedback. The way we can reach settlements is dependent on accumulating sufficient funds in order to settle the debt. Our program is anywhere from 24-48 months depending on how much debt you have enrolled. We will continue to work with your graduation plan and have you complete your program in a timely manner. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 22nd, 2019
Carole Cementon, PA
Honest, personable and caring are the first words that come to mind. I have never had a bad experience on the phone. I feel they understand how delicate the situation is and therefore treat all with dignity.
7 years ago
Reply from Freedom Debt Relief
Hello Carole,
Thank you for your wonderful review. We are very happy to demonstrate world-class customer service because we care about you at Freedom Debt Relief. We are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your wonderful review. We are very happy to demonstrate world-class customer service because we care about you at Freedom Debt Relief. We are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 22nd, 2019
Jacobsr7 La Puente, CA
I have never experienced a more full service feeling than I have with Freedom Debt Relief and I will definitely refer anyone who is having financial hardships like the one I found myself in.
7 years ago
Reply from Freedom Debt Relief
Thank you, Jacobs, for your powerful review of our company! It makes us happy to know you will influence others that there is a way out of their debt. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 18th, 2019
Randy Elk Grove, CA
So far everthing is going the right direction, FDR has helped me get past the difficult time in my life! It hasn't been easy but with out them i don't think i would have done it.
7 years ago
Reply from Freedom Debt Relief
Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Aug. 17th, 2018
Nathan H. Independence, MO
I feel rest assured at this point in the program that I can count on FDR to have my back the whole step of the way. I’m so glad this organization exists because if not I would be in some serious legal issues.
7 years ago
Reply from Freedom Debt Relief
Thank you, Nathan, for your outstanding feedback and 5-star rating! We admire you for taking time from your day to provide us with a review. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 18th, 2019
Travis Los Angeles, CA
I’ve became unemployed and needed to ask if i could pause my monthly payment and the the representative was able to heal me quickly and efficiently. He helped relieved a lot of stress.
7 years ago
Reply from Freedom Debt Relief
Hello Travis,
Thank you for your positive review. We are pleased to assist you in every way we can and are glad to take that extra weight off your shoulders. We are wishing you the absolute best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your positive review. We are pleased to assist you in every way we can and are glad to take that extra weight off your shoulders. We are wishing you the absolute best in the future. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 24th, 2019
Rawlings2 Durant, OK
Loving my experience with Freedom Debt Relief. They are working to lower my debt and to help me get things paid off so that not only my credit number can increase but also my stress level go down. Highly recommend!!
7 years ago
Reply from Freedom Debt Relief
We appreciate the high recommendation. Thank you for sharing how you've benefited from enrolling into our program. It's rewarding to hear you say that we've been able to significantly reduce your level of stress and that you are seeing a positive impact to your credit score. Please allow us to support you on this journey by reaching out to us in client services anytime you have questions on your account. We are here 7 days a week to address your concerns. Thank you for choosing Freedom Debt Relief!
Jan. 17th, 2019
Steve Jones Santa Barbara, CA
Freedom debt relief has made such a difference in my life by helping me with the negotiations I needed to make to my credit problems. I am finally able to address retirement with a little less apprehension.
7 years ago
Reply from Freedom Debt Relief
Steve, it is our pleasure to be able to assist you with your debt and become financially free! You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 16th, 2019
Deborah Adams Lubbock, TX
I am so glad found FDR...from the moment I started until now,they have been so helpful and have resolve some debt and got settlements with others! It's continuing daily and they are working hard to help me!
7 years ago
Reply from Freedom Debt Relief
We're thrilled to hear how pleased you are with our program, Deborah. Congratulations on the progress you've made with us. As you continue toward financial freedom, please continue to contact us in client services as other questions come up for you. Thank you for being the best part of Freedom Debt Relief!
Jan. 15th, 2019
John Davis Springfield, OH
I found them to be very good at handling my case that I almost forgot all my debts and my wife and I want to say thank you for it all if this problem come up again will call FDR with no doubts
7 years ago
Reply from Freedom Debt Relief
Congratulations to the both of you on the progression made in our program. It is our pleasure to accompany you on this journey. Keep in mind that you are able to view your progression by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!
Jan. 15th, 2019
Alfredo Cervantes Sr San Antonio, TX
Yes, got a question they can help! Got to change your monthly deposit date, they can help. Got a letter from creditors, they can help! Got a summons from an attorney to appear in court, they will get one to assist you, they can help! Phone, fax, or use the internet just know this about FDR, they can help.
7 years ago
Sherry Duncan, AZ
Although it was confusing at first, if I read the communications thoroughly, it made sense after about the third time. I've never done anything like this before, so that's why I was confused. However, I trusted Freedom Debt Relief would do exactly what they stated and so far so good!
7 years ago
Reply from Freedom Debt Relief
Hello Sherry,
We appreciate your remarkable review! We understand this is a new process for you but you're not alone we will be with you every step of the way. You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your graduation path. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We appreciate your remarkable review! We understand this is a new process for you but you're not alone we will be with you every step of the way. You made the right decision by trusting us to assist you with your debt and we are excited to continue to assist you throughout your graduation path. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 14th, 2019
Louis Viramontes Corona, CA
It's hard to put into words how happy I am with the service I received from Freedom Debt Relief. It's great not receiving bills and letters from the creditors. It's great getting my life back. Thank you.
7 years ago
Reply from Freedom Debt Relief
Thank you for your wonderful review, Louis. We are very glad your program has run smoothly so far and we are looking forward to your accomplishments in the future! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 14th, 2019
Jes Dalton, MA
I could not be happier with Freedom Debt Relief - they have made the entire process of getting out of debt easy to understand, and I feel like they've had my back throughout the whole process.
7 years ago
Reply from Freedom Debt Relief
We absolutely have your back throughout your program, Jes! Our team is 100% committed to helping you reach your financial goals. Also, don't forget to contact client services when you have questions regarding your account. They can be reached by calling (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!
Jan. 11th, 2019
Jay Chester, NY
We are early in our settlement but so far we have seen amazing savings in our debt and are actually working towards the future we had been dreaming of. This has been a very smooth and easy process so far
7 years ago
Reply from Freedom Debt Relief
Thank you, Jay, for your wonderful review. We are so proud of your accomplishments so far and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Daniels Elizabethtown, NC
They have done a great job negotiating my settlements. The consolers are very helpful and is ready and able to answer any question that you have. Extremely professional, courteous and respectful.
7 years ago
Reply from Freedom Debt Relief
We greatly appreciate your feedback, Daniels. We will continue to do our best in negotiating and resolving your accounts at Freedom Debt Relief and we are looking forward to your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 10th, 2019
Elgo B Tucson, AZ
Excellent customer service experience , very well documented and very well explained contract, fast and easy to reach Company staff when you need or have any concerns regarding the program, thank you!
7 years ago
Reply from Freedom Debt Relief
Hello Elgo,
We greatly appreciate your feedback. At Freedom Debt Relief, we strive to provide all of our clients with excellent customer service and we are thrilled to hear of your positive experience. We will continue to explain our program and answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your feedback. At Freedom Debt Relief, we strive to provide all of our clients with excellent customer service and we are thrilled to hear of your positive experience. We will continue to explain our program and answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 9th, 2019
KKG Collegeville, PA
so far I am very grateful with FDR, I would like to see less emails until there is something different to my account that needs to make me aware of, for example when there is something positive activity or something that needs my attention.
7 years ago
Reply from Freedom Debt Relief
We don't mean to bombard you with emails, KKG. Over the past couple of years, we've worked hard to improve how we communicate with our clients. Our goal is to provide as much information and detail as possible. To review the details of your specific account, keep in mind you can log onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!
Jan. 7th, 2019
Jesse Modesto, CA
At first I was iffy iffy about freedom. I came across reviews positive and negative about freedom, but I seen more positive that encouraged me to give it a shot. Now I am starting to see some progress in seeing how the program works. So far so good.
7 years ago
Reply from Freedom Debt Relief
You have every right to be skeptical regarding any financial service, Jesse. Congratulations on taking that first step toward financial independence! You are doing an amazing job making progress along your graduation path. As you continue toward a debt-free future, please know we're here to support your every step. Always feel free to contact us in client services anytime you have questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief!
Jan. 7th, 2019
Robert Heppard Colton, CA
While I understand FDR is in business to make money, I feel the goal of FDR was to front load their profit immediately, taking the lion's share of funds from the dedicated account, or approximately 65% more to FDR, than the first payment to my creditor. And, each payment to my creditor going forward reaps another large fee to FDR. This effect causes my other account (I have two) to linger and rack up late payment activity since the settlement on account number one eats up most of my deposits (for example, the next 30 days' deposits will be entirely used up with creditor payment plus FDR's fee).
While there is the benefit of reduced interest over the course of the program it is mitigated by the fees. The program does cause a big hit to my credit score and a big boon to FDR's income sheet. I believe the fees associated with the program are expensive, and the program is definitely best used as a last resort.
Lesson learned: don't rack up too much debt.
7 years ago
Reply from Freedom Debt Relief
Hello Robert,
We're sorry to hear that you are disappointed with the way your debt relief program is going. We really do have the best interest for our clients and we care very much about them. We never want any of our clients to feel like they are getting taken advantage of or feel like the program is the worst decision they have made. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. As your accounts are waiting to be negotiated FDR is not collecting any fees for those accounts. Our program is anywhere from 24-48 months depending on how much debt you have enrolled. We understand our clients would want the process to speed up faster as much as we do, however, we negotiate based on the funding that is available in your dedicated account. Yes, your credit will take a hit but once your accounts are getting resolved your credit score starts to increase. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Even with the settlement fees, we collect it's still a huge saving. Compare our fees to then paying 100% of your debt. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We don't want you to get discouraged remember you're already one step closer to becoming financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We're sorry to hear that you are disappointed with the way your debt relief program is going. We really do have the best interest for our clients and we care very much about them. We never want any of our clients to feel like they are getting taken advantage of or feel like the program is the worst decision they have made. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. As your accounts are waiting to be negotiated FDR is not collecting any fees for those accounts. Our program is anywhere from 24-48 months depending on how much debt you have enrolled. We understand our clients would want the process to speed up faster as much as we do, however, we negotiate based on the funding that is available in your dedicated account. Yes, your credit will take a hit but once your accounts are getting resolved your credit score starts to increase. Our program is designed for people who are most focused on getting out of debt. The good news is rebuilding credit is far easier to do. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Even with the settlement fees, we collect it's still a huge saving. Compare our fees to then paying 100% of your debt. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. We don't want you to get discouraged remember you're already one step closer to becoming financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 4th, 2019
anne ladabouch South Glens Falls, NY
they have made things clear whenever i have had a question they answered it in terms i could understand now i have enough money each monthto be able to buy food and not have to keep charging things in order to survive and be able to get my debts paid off
7 years ago
Reply from Freedom Debt Relief
We think it's amazing that you're able to save monthly to afford necessities without having to rely on credit, Anne! We're proud to be on your side throughout your debt-free journey and please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Jan. 4th, 2019
APRIL COWAN Orange, VA
I'm not really happy about how they make it seem like you are saving so much when in reality after the fees you incur from letting your accounts go without payment, the monthly account fees you are charged, and the settlement fee you are charged, you are really only saving maybe $100 per account and causing yourself 4 to 5 years of headaches. Almost seems better to file bankruptcy and be done with it or negotiate with the credit companies yourself. I don't feel like the process and fees are clearly explained by the representatives. If they had been more transparent, I probably would have handled it myself but now I'm in it for the long haul since my credit is now screwed until they fix it.
7 years ago
Reply from Freedom Debt Relief
Dear April,
We're sorry to hear that you are disappointed with the way your debt relief program is going for you! All of our debt consultants are required to go over the settlement fees and give a break down of how much you would be saving in the program. We also address it on every client's Welcome call and also stated in your contract. You may feel like your not saving because it's a process to see results on your accounts. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Bankruptcy is a bit more complicated than simply choosing it as a preferred option, as I'm sure you know. Not everyone who is struggling can meet the means test required to file a Chapter 7 bankruptcy. Real-life data shows the Freedom Debt Relief program does work for consumers. We would be more than happy to review your account with you and resolve the concerns you are having. We will be reaching out to your privately.
We're sorry to hear that you are disappointed with the way your debt relief program is going for you! All of our debt consultants are required to go over the settlement fees and give a break down of how much you would be saving in the program. We also address it on every client's Welcome call and also stated in your contract. You may feel like your not saving because it's a process to see results on your accounts. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Bankruptcy is a bit more complicated than simply choosing it as a preferred option, as I'm sure you know. Not everyone who is struggling can meet the means test required to file a Chapter 7 bankruptcy. Real-life data shows the Freedom Debt Relief program does work for consumers. We would be more than happy to review your account with you and resolve the concerns you are having. We will be reaching out to your privately.
Jan. 3rd, 2019
Alexus Landry Houston, TX
Freedom debt is definitely effective and stress free. The people that help you make it that way and make you feel safe with letting them handle the hard part. The portal is also very helpful and easy to maneuver. I know I’ve made the right choice with freedom.
7 years ago
Reply from Freedom Debt Relief
Welcome to Freedom Debt Relief, Alexus! Congratulations on obtaining your first settlement with us! It's rewarding to hear that you feel well-supported in our program. Also, great job becoming familiar with your client dashboard. If you ever have questions regarding anything that you see when logged in, feel free to access the chat option for clarification. You can also contact us by phone at (800)655-6303 for assistance. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Jan. 3rd, 2019
Robert Collins Walnut Creek, CA
Vary G is first person I dealt with he was helpful
Made things seem easy
I still received calls from my debtors I actually choose not to answer my phone rather than listen to them tel me my decision was bad for my credit
Take whole situation is bad
My checking account is overdrawn 910$ as we speak which is the lowest it’s been overdrawn since I started with freedom.
One has been resolved I guess I have 31 more months of not having any money and dodging phone calls and or emails
7 years ago
Reply from Freedom Debt Relief
Welcome to the FDR family, Robert. Please know that the creditor calls you are receiving are temporary and should come to a stop once we start to settle more accounts for you. If you have questions regarding how to handle creditor calls or what to expect in general when enrolled with us, please review the helpful videos on the home page of your client dashboard: . These videos will educate you regarding these matters. Thank you for choosing Freedom Debt Relief as a guide to financial freedom. You can do this, Robert!
Jan. 3rd, 2019
RICHARD GOLINI Ronkonkoma, NY
Made it very easy to get the help I needed. Helped with advice to keep creditors from constantly calling. If you follow their instructions you will not be bothered with the aggressive phone calls.
7 years ago
Reply from Freedom Debt Relief
We're happy to hear that you're no longer getting those stressful creditor calls, Richard! We're always here to help you and any time you need assistance regarding your program, please don't hesitate to contact client services! They're here to help you seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 2nd, 2019
Christopher Yebba
I like the fact that FDR does all the dealings with the creditors and I get the savings. I also like that if they get an account that won't settle for less FDR waves their fees.
7 years ago
Reply from Freedom Debt Relief
Thank you, Christopher, for your phenomenal feedback in regards to your experience thus far! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Richard Alexander
I did not know that by signing up that the companies could send a 1099 for the amount that will go gainst my income. this will hinder my social security money. that is very screwed up that I did not know that from the beginning,
7 years ago
Reply from Freedom Debt Relief
Thank you for your honest review, Richard. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. We do review the potential tax implications with clients several times over. Our firm doesn’t gloss over this. It should be weighed as a possible cost one will incur. If you have any additional questions, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief.
Dec. 27th, 2018
Susan Larimer
My experience has been very positive. From the beginning of thise process, I have been dealt with respect and have not been judged or made to feel like a dead-beat because I allowed my finances to get out of control.
7 years ago
Reply from Freedom Debt Relief
Susan, sharing your story about your Freedom Debt Relief is powerful and shows others that they can feel comfortable to open up to us for help with their debt! We're truly here to help others accomplish their goal to financial freedom! Thank you for being part of our Freedom Family! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Cynthia Suszko
Freedom Debt Relief is the BEST! They were able to resolve my debts within one year. My credit score has already gone back up. I am very happy! Thank you, Freedom Debt Relief!
7 years ago
Reply from Freedom Debt Relief
Thank you, Cynthia, for your spectacular feedback. We're so pleased to hear all the great success you have had within the program! Our greatest accomplishment is to help clients become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Jesus Rivera
Freedom dept relief has been a Great blessing for me. We have made great strides towards being dept free. We still have a ways to go, but I have all the confidence in the world that my golds and future will be bright.
7 years ago
Reply from Freedom Debt Relief
We appreciate your great review, Jesus. We're proud to be on your side and we're looking forward to guiding you to your brighter financial future. We're here to support you every step of the way and any time you have questions or concerns, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Dec. 27th, 2018
Jeremy Pease
The experience has been exactly as described by the enrollemtn counselor and it has been a great experience where I am getting close to paying off a huge amount of debt thanks to FDR!
7 years ago
Reply from Freedom Debt Relief
We are so pleased to hear about your positive experience, Jeremy! Our Debt Consultants do an outstanding job of making sure all clients are prepared for the program and after you have completed enrollment, you hold the reigns to your program! Please reach out to our client services department at (800) 655-6303 or if you have any questions regarding your account. We're all looking forward to your brighter financial future and thank you for choosing Freedom Debt Relief!
Dec. 27th, 2018
Terry Kistner
I have had a positive experience with FDR when I have a concern or question the representatives are always friendly and helpful and my debt has been reduced and getting closer to my program graduation date
7 years ago
Reply from Freedom Debt Relief
We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 1st, 2018
Judy P.
Although the initial decision was difficult to make, I'm glad I did. They keep you informed every step of the way and the Client Dashboard gives you easy access to how you're progressing.
7 years ago
Reply from Freedom Debt Relief
Great job utilizing your resources such as the client dashboard, Judy. We also congratulate you on taking the first step toward a debt-free future. Thank you for sharing how well-informed you are regarding the details of your account. If you ever have questions about anything you see on the client dashboard, always feel free to contact us in client services for clarification. Thank you for being the best part of Freedom Debt Relief. Here's to a prosperous 2019!
Dec. 27th, 2018
Todd Dalmatia, PA
Im not happy about way my first case was handled. You say you cant get involved with national litigation. Well when customer has complaint that attornies are responding to other law firms or not showing up for court i think you need to step in and straighten things out. My attorney never showed up for hearing so you didnt save me 1 penny from my debt collector. Their excuse was i didnt have enough money in my account to me that is an unexcusable reason your hired to do a job so show up and see what you can do on behalf of your client.
7 years ago
Reply from Freedom Debt Relief
We're very sorry to hear that you've had a negative experience, Todd. Our partners, National Litigation Law Group, do their best to help our clients in need when it comes to a lawsuit, however, there may be times that you're asked to supplement funds in order to prevent further action. That being said, we understand that facing a lawsuit can be stressful to face on your own and we'd like an opportunity to address your concerns further. Could you please provide us with your contact information in a private message and we'll have a member of our team reach out to you shortly. Thank you for your time and patience.
Jan. 2nd, 2019
Julia Sawyerville, AL
I was a little scared at 1st...but they made sure I was able to understand...everyone I spoken to was very respectful and knowledgeable...I'm looking forward to been debt free and a better provider to my family
..
7 years ago
Reply from Freedom Debt Relief
We take pride in having a supportive team that's always ready to help you, Julia! We're all looking forward to your financial success and when you have questions or concerns, please don't hesitate to contact us at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!
Jan. 2nd, 2019
