1. Freedom Debt Relief
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Freedom Debt Relief, a subsidiary of Freedom Financial Network, has resolved billions in debt since its founding in 2002.

The company has considerable industry experience and high client satisfaction ratings.

With all the major industry accreditations, Freedom Debt Relief is a great option for many consumers. Its minimum debt requirement is $7,500. Freedom Debt Relief accepts clients dealing with financial hardship that meet this threshold and clients that can make regular payments to an account to pay for settlements. Freedom Debt Relief employs professional debt experts to negotiate and settle debt for those suffering financial hardship.

The company offers a debt settlement program that involves negotiating with creditors to lower total debt owed and is available in 40 states.

On average, Freedom Debt Relief charges 22 percent of your total enrolled debt, which means the cost varies depending on your financial situation. To settle a $20,000 debt, it will cost around $4,000.

View Freedom Debt Relief reviews below.

The Good

  • Excellent Settlement Program and Debt Relief Services
  • Experience and Accreditations
  • Great Freedom Debt Relief Reviews
  • Online Dashboard
  • No Fees Charged Until After Debt is Settled

Excellent Settlement Program and Debt Relief Services

Freedom Debt Relief has several great advantages to its debt settlement services including:

  • Low minimum of $7,500 in debt to begin debt settlement
  • Costs between 15 and 25 percent of the total unsecured debt
  • Free consultation with a Certified Debt Consultant

Freedom Debt Relief offers a free consultation with a highly trained, IAPDA-certified debt consultant when a consumer decides to enlist the company's debt settlement services.

Experience and Accreditations

As an accredited debt relief company, Freedom Debt Relief (FDR) has over 17 years of experience in the debt settlement industry. It has settled over two million accounts since its founding and regularly settles over 50,000 accounts monthly.

Freedom Debt Relief has years of experience standing between the creditor and the client. Freedom will work to obtain settlements that resolve credit card debt (or any type of unsecured debt).

FDR will walk clients through the debt settlement process: first, customers will voluntarily choose to stop making monthly payments to lenders. Instead, clients will elect to make a monthly deposit into a separate special purpose account to save money to pay for the settlements once negotiated. Freedom Debt Relief will then work to negotiate a settlement on behalf of its clients.

Unfortunately, this settlement process will affect your credit score. If you miss any minimum payments on your credit card or other debt, this will decrease your credit score. It's smart to have a plan for boosting your credit score before you start the debt settlement process.

If you choose a debt settlement plan to resolve your debts, the debts you settle are marked as "settled" on your credit report.

While there are some risks to debt settlement, this process allows you to settle debts, avoid bankruptcy, and become debt-free.

Great Freedom Debt Relief Reviews

Most Freedom Debt reviews on Best Company are positive. They commend FDR for having good customer service, explaining debt management, and keeping them updated on where they are at in the debt settlement program.

Clients drowning in high amounts of unsecured debt (credit card debt, personal loans, medical debt, student loan debt) usually find that the company can save a large percentage of what they owe.

Despite the debt settlement program's tendency to negatively affect credit scores, clients with mountains of credit card debt find it extremely helpful for debt reduction. It's also important for people to know that forgiven debt is considered taxable income, so you may owe more in taxes when using debt settlement services.

Online Dashboard

One feature that sets FDR apart from the rest is a unique and intuitive online dashboard to track clients' pace throughout the program. This helps people to actually see their progress while settling their debts. It also offers education to help clients improve their financial knowledge.

Not many debt settlement companies in the industry offer such helpful tools.

No Fees Charged Until After Debt is Settled

As opposed to a debt consolidation company which consolidates all of a customer's debt into one consolidation loan and one monthly payment, debtors approach Freedom Debt Relief as a last resort in order to escape high amounts of debt and avoid declaring bankruptcy.

Freedom Debt Relief doesn't charge any fees until after debt is settled with creditors. This practic is standard for the industry. Debt Relief companies, like National Debt Relief and Pacific Debt, also do not have upfront fees.

Upon enrollment, customers will open an FDIC-insured bank account that the client controls. Clients will put all of their money that would have gone toward paying their debt into this bank account instead. This is the main reason why this program hurts your credit score more than debt consolidation.

Next, FDR or its representatives or agents will negotiate with your creditors to settle on debt to pay.

Freedom Debt Relief makes money by charging fees on the enrolled debt amount. Its average fees are a bit high (around 22 percent fees on enrolled debt), but its services are thorough.

The company's ability to help clients find an easier road to financial freedom and paying off debt is highly valuable.

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The Bad

  • Freedom Debt Relief Cost
  • Limited Availability
  • Complaints
  • Consumer Financial Protection Bureau Lawsuit

Freedom Debt Relief Cost

One concern with Freedom Debt Relief is their price. On average, Freedom Debt Relief charges $4,000 to settle $20,000 in debt (22 percent of total debt). If Freedom Debt Relief cuts your debt in half, you would end up paying $14,000 instead of $20,000.

Users are charged an average of 22 percent of their total debt to use FDR. While this number is in line with their competitors, it is only an average. Customers could end up paying more or less than this to use FDR. FDR’s prices range between 15 and 25 percent. The rates vary depending on the state the client lives in.

Current national debt relief trends indicate that debt settlement companies tend to charge a percentage of enrolled debt as opposed to saved debt. This means that the more total debt you have, the more debt settlement companies will charge you.

Although working with a debt settlement company still saves you from paying thousands of dollars to creditors, it's better to work with companies that charge a percentage of saved debt rather than enrolled debt.

So exactly how much will Freedom Debt Relief cost you? It will cost you around 22 percent of your total enrolled debt, but customers will have to have a consultation to get an accurate estimate. The fee is competitive for the industry. The fee is assessed when a successful settlement is reached.

However, Freedom Debt Relief’s services are high quality and make it easier to make your way to being debt-free.

Limited Availability

Freedom Debt Relief offers debt settlement programs in only 40 states. If Freedom Debt Relief does not offer services in your state, you'll have to consider other debt settlement companies.

Most debt settlement companies have a minimum debt requirement to ensure a payout. A debt settlement company that charges by saved debt will not run into this problem as much.

Freedom Debt Relief requires a minimum debt amount of $7,500 (the amount of which is charged fees between 15 and 25 percent). While this threshold is low compared to other debt settlement companies, it does rule out people struggling with lower debt amounts.

An additional limitation with Freedom Debt Relief is that the company only works with debtors with unsecured debt. Freedom Debt Relief is not an option for those struggling with secured debt.

Complaints

While most of the Freedom Debt Relief reviews are positive, there are still several people who have complaints about Freedom Debt Relief. The two main complaints clients seem to have are the following:

  • Debt settlement takes too long or isn't as effective as people hoped
  • FDR charges too much for their services, sometimes costing consumers up to 25 percent of their total enrolled debt

These complaints are fairly common within the debt settlement industry. It’s important for clients to be fully informed about what debt settlement is and how it works. Potential clients should use the free consultation to learn more about the time it takes to reach a settlement and specific price information.

Consumer Financial Protection Bureau Lawsuit

In 2019, the Consumer Financial Protection Bureau and Freedom Debt Relief reached an agreement that FDR would:

  • Make it clear that in some cases FDR may not be able to negotiate a debt if the creditor is unwilling to negotiate
  • Let consumers know that, in some cases, the creditor will only negotiate if the client is also directly involved in the negotiations, and that the consumer has the right to refuse to participate in the negotiations and can remove the debt from their program without penalty
  • Make it clearer to consumers under what circumstances they will be charged a fee
  • Stop charging fees on all accounts where the settlement amount was not reduced, or where the creditor wrote off the debt on their own
  • Make it clearer to consumers that, if they end their program early, any money left in their program savings account belongs to them, minus any funds earned by the company according to legal statues
  • Pay restitution money to injured consumers
  • Pay a civil penalty

It's a good idea for potential clients to do some research on the process, consumers' rights, and industry standards for settlement companies before setting up a free consultation with a debt settlement service. It's also recommended to read recent customer reviews to get a better sense of Freedom Debt Relief's commitment to clients and how good its settlement services are.

The Bottom Line

Freedom Debt Relief offers several outstanding features for anyone looking to settle their debts: all major industry accreditations, ample debt settlement experience, thoughtful and experienced debt consultants, negotiation with each creditor, and more. The company's 15 to 25 percent fees are pretty standard in comparison to other debt settlement companies (like National Debt Relief).

While people interested in other debt resolution methods, like credit counseling, a debt management plan or debt consolidation loan, will need to consider other companies, Freedom Debt Relief is a good option for those seeking a debt settlement program.

FDR's debt negotiation experience is worth the money. Freedom Debt Relief customer reviews relate that the company has saved them thousands of dollars by negotiating with their creditors. If you're looking to settle your debt through debt negotiation, we highly recommend using Freedom Debt Relief if you receive a reasonable quote from them during your free consultation. 

We'll Introduce You!

Call our recommended rep over at Freedom Debt Relief below.

1-(855) 491-1073

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Freedom Debt Relief Frequently Asked Questions

What is Freedom Debt Relief?

Freedom Debt Relief is a debt settlement company. We offer a debt settlement program that helps you get out of debt faster and for less. With over 15 years of experience working to reduce our clients’ debt, we have resolved over $10 billion in debt since 2002.

How does the Freedom Debt Relief program work?

After signing up for Freedom Debt Relief, you make monthly deposits into an FDIC-insured bank account that you own and control. Once enough money has built up into this account, negotiations occur towards resolving each of your debts one by one. Once a settlement offer is obtained, we present the offer for you to sign off on. If you agree to the terms, the funds in your FDIC-insured account are used to pay the creditor. This is also when we collect our fee. Once the creditor has been paid according to the settlement agreement, the remainder of the debt is written off. We repeat this process with all of your debts until you no longer owe anything on your enrolled debts.

How does Freedom Debt Relief affect your credit?

Freedom Debt Relief could negatively impact your credit as your creditors are not being paid every month. As such, they will report your missed payments to the credit bureaus, which negatively impacts your score. If you are already behind on payments, however, your credit is already negatively affected, so you should take that into consideration.

How much does Freedom Debt Relief cost?

Our fee ranges from 15%-25% of the debt, depending on the state you live in, how much you owe, and other factors. Under no circumstances, however, will you pay us our fee in advance of a settlement on a debt.

What kind of debt does Freedom Debt Relief work with?

Debt from credit cards, medical bills, department store cards, and many other types of unsecured debt could qualify for Freedom Debt Relief. However, secured debt that involves collateral, including auto loans, mortgages, and federal student loans, do not qualify.

What happens if a creditor tries to sue me during settlement?

Since you’ve stopped making payments to your creditors, there’s a chance that they may sue you in an attempt to collect what you owe them. Freedom Debt Relief makes available to its clients an optional subscription to a legal network of lawyers, which could help in these instances where you get sued.

Is forgiven debt taxable?

According to the IRS, a forgiven debt is considered taxable income. At the end of the year, they will expect taxes to be paid on any settled debt. However, IRS Form 982, Reduction of Tax Attributes Due to Discharge of Indebtedness, may exempt you from this tax. To learn how forgiven debt could affect your taxes, talk to a tax professional.

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User Reviews

Star Rating

4.7
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13,380 Reviews

Review Breakdown

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Scott B Miller

May 4th, 2018 Southport, NC

They were very interested in trying to settle my debt. Everything was to the book and very understandable. There are several items you must complete but doable.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Charlene

May 4th, 2018 Alma, MI DETAILS arrow_drop_down
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Every time I’ve contacted FDR, the representatives have been nothing but kind and understanding, helping me to understand this process. Would highly recommend if you find yourself in a situation with nowhere to turn.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kerri

May 4th, 2018 Searcy, AR DETAILS arrow_drop_down
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This has been a life saver for our family! We've paid off 4 cards with only 2 more to go. If you are looking for a reliable way to get out of debt, I recommend this company!

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Reply from Freedom Debt Relief

May 22, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Danielle Amerson

May 4th, 2018 Arden, NC DETAILS arrow_drop_down
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It was easy to sign up for! They were very clear in their process and the dashboard helps you understand where you are! It took 3 months or so to get my first settlement. I'll be interested to see how the remaining settlements go. It's nice to have that middle man working for you. Once I get another settlement I'd love to follow up with my review....but so far the first one went well.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Isaac Cardenas

May 4th, 2018 Waco, TX DETAILS arrow_drop_down
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It has been a huge help for me and it has been very easy. I been kept updated every step. Thanks

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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John

May 4th, 2018 Riverside, CA DETAILS arrow_drop_down
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Very early in my debt resolution process but so far one debt has been resolved. My only concern is that I have never been able to talk to a live person since I initially signed up. Calls go no where, a little scary when my money goes out of my account each month, and there is no one to answer the phone?

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your honest feedback. We look forward to providing you with an excellent experience. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

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Brian Dingess

May 3rd, 2018 Rockwood, MI

Customer service was good getting my account everything set up . But after the fact The guy that help me with my count told me if I need anything questions or concerns call him leave a voicemail . I’ve called about 45 different times and left messages and I still haven’t heard nothing back it’s been almost 3 weeks . That I’m not pleased with

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your honest feedback. We understand you want to speak with your debt consultant, however our designated team of advocates within our client services department is hear to assist you 7 days a week. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

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TARESA STEWART

May 3rd, 2018 Gwynn Oak, MD

I feel as though they can do better as far paying off the debt sooner rather than later. I would like to see that more. This is where I wasn't at all happy with the company. They also need to lower their fees.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your honest feedback. We look forward to providing you with an excellent experience. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

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Susan Fister

May 3rd, 2018 Akron, OH DETAILS arrow_drop_down
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We have been working with FDR for 1 year 9 months and have made great progress!! We came to them when my husband was out of work due to back surgeries, struggling to make minimum payments and the bills continued to mount up with just my income. It was quit a mess and they helped us handle our finances. Life is easier and we are making continuing progress.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Clark R Eveland

May 3rd, 2018 West Chester, OH DETAILS arrow_drop_down
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Helped Us seniors get back on track, due to increased medicine costs and trying to pay by credit cards.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Roxanne Brock

May 3rd, 2018 El Segundo, CA DETAILS arrow_drop_down
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The guy who helped me on the phone was awesome! No judgmental tone and he was just kind and listened to my struggles to try and pay my bills but drowning.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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wendy

May 3rd, 2018 Woodland, CA

they helped getting gold to get out debt.im happy what they have done for me .they help they listen to you what have to if u going late .thank u so much

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Teresa Roberts

May 3rd, 2018 Ponca City, OK DETAILS arrow_drop_down
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I have been so pleased with all FDR has been doing for me. I was drowning in debt with no idea what my options might be...until I called FDR! Teresa

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Richard Florczak

May 2nd, 2018 Reseda, CA DETAILS arrow_drop_down
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Exceptional!!! I can sleep comfortably knowing FDR has my back.

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Reply from Freedom Debt Relief

May 22, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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John William Thomas

May 2nd, 2018 Muncie, IN DETAILS arrow_drop_down
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I was very satisfied with the response for closing the first account. It happened only a couple of weeks after I reported it.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Dorothy J. O'Donnell Rich

May 2nd, 2018 Beaver, PA DETAILS arrow_drop_down
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I'm impressed to be able to talk to a live representative no matter when I make the call. Everyone is helpful to take care of my concerns.

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Reply from Freedom Debt Relief

May 14, 2018

Thank you for your kind review! We are glad you enrolled when you did and chose us to assist you settling your debt! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Marina C Martinez

May 2nd, 2018 Castro Valley, CA DETAILS arrow_drop_down
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everything has been handled by Freedom. I have been updated in the status of my accounts every step of the way and one account is already in the process

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kim

May 2nd, 2018 Carrollton, TX DETAILS arrow_drop_down
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Everyone I have had to work with has been professional and helpful in this perilous time in my life. I greatly appreciate the help and attentiveness , courteous attention and professionalism.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Katelyn Endersen

May 2nd, 2018 Littleton, CO DETAILS arrow_drop_down
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Talking to employees is nice as they are Freindly and positive. Still a little lost on what I need to be doing but I am hopeful that this decision will work for me.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Juan J. Resendez

May 2nd, 2018 Killeen, TX DETAILS arrow_drop_down
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Freedom Debt Relief has been such a blessing. The staff have provided the utmost customer service while assisting me with my creditors. Thank you very much

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Debra Hovestreydt

May 2nd, 2018 Sidney, OH DETAILS arrow_drop_down
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FDR is pretty easy to work with, their customer service team is great, and very responsive to questions or issues that arise. The billing and collection process is very easy and pretty much automatic. My program will close down a few months ahead of schedule. And the results have been good., most of my debt was settled at about 50%. The only area that I would suggest some improvement on is the explanation of fees and how the settlements effect your tax returns each year. This program has worked very well for me and has helped me to settle my debt years before I would have been able to do it on my own.

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Reply from Freedom Debt Relief

May 22, 2018

Thank you for your review and thank you for choosing Freedom Debt Relief! We look forward to your success in the program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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nancy

May 2nd, 2018 Columbus, OH DETAILS arrow_drop_down
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once you get into the process it goes pretty quick not exactly sure about all the fees and charges but dept is being taken care of

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Scott Garten

May 1st, 2018 Maryville, MO DETAILS arrow_drop_down
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In less than a year, Freedom Debt Relief has five out of the ten cases we had.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Jerry

May 1st, 2018 Petersburg, PA DETAILS arrow_drop_down
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I am happy with the program overall. They have helped resolve a lot of outstanding debt and still are assisting. They make it easy to work on a limited budget. The people are generally really helpful when calling in. Sometimes they can be a little arrogant sounding or snap off with witty comments. For example, I was offered a settlement from a creditor for 10% of the debt, but FDR's negotiation was 3-4x that, plus their fees added on the back end. The fees are calculated on "Enrolled Balance" which is usually lower than the actual balance in most cases, so thats a perk, but comparing the fees associated to larger enrolled balances the actual money saved is minimal (I think I saved $5 on one account) but they are happy to advertise in big bright green text that I saved $,$$$ but this number doesn't include their fees, so in reality I didn't save $,$$$ I only saved $. When I questioned one of the reps on the phone about this, I got a snippy attitude that basically said well if you settle outside of us they can come back and say you never paid and owe them more money. Sure, I suppose that could happen, but with a written settlement contract and documentation of payment it wouldn't stand up in court, and they can do the same thing to your usually significantly higher settlements. The big peace of mind honestly comes from the fact that they are handling all the payments, paperwork, and time dealing with the arrogant creditors so I am appreciative of that and remain a customer. Long story short, if you use your brain and have everything documented, you can save a lot of money by not using FDR, but chances are you are looking at the program because you want the help and hand holding, so expect to pay for it. Don't get me wrong, smaller accounts you save a few hundred on which helps. Larger accounts not so much. Have been a member for 3 years and got 2 more years to go. Best advice I can give is to pay as much as you can humanly handle each month and send all extra money (I.E. - Income Taxes) to them right away. The sooner you get all your debt settled, the sooner your credit score can start recovering.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for leaving us an outstanding review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Anonymous

May 1st, 2018 DETAILS arrow_drop_down
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I have medical problems and I got to a point where I couldn't pay my bills because of medicine and doctor's appointments. I signed up with them because there wasn't much else I could do. The companies involved in my debt refused to help or work with me. I'm perfectly satisfied with Freedom Debt though. They tell me what they will do and then do it. They are always on the ball and full of information. Every question that I ask, they answer it. They would contact me constantly to tell me what was new. I could also check on things online if I wanted to.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Regina Thorp

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I've never had a problem with them. If I need something to be fixed, I can call them anytime of the day or night and they will help me. If anything happens, they will let me know through email. I'm almost out of debt now thanks to them, I'm really happy I went with it.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

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They are a great company. They really do the work and do a very good job about it.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Brandy Mcleroy

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I found them online and went with it since it was one of the services I liked the most. I feel like I made a great choice. They always answer my questions and I get email updates when something happens.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Chris Hicks

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I was looking to consolidate my credit card debt to be able to pay for it, so I went to them. When I call them there's not a lot of hassle with automated systems or anything of the sort. Everyone there is also very helpful and knowledgeable. Every time they settle something they are quick to call me and let me know. They also have this sweet dashboard online where I can see everything about my account. They handle everything for all my accounts, I don't have to do anything. If a company summons me to court, they have lawyers and people that can take care of that for me. I feel great about it, it has taken millions of pounds off my back. Even though I'm paying money monthly to pay off my credit cards, they will help me pay them off in 2 years rather than 20.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

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They looked like my best option at the time. Their customer service is somewhere in between. I've had some good experiences and some bad experiences with them. They connected with me mostly through text messages. Some parts of the service have been satisfactory but some others haven't been that way. It all came down to the fees that I had to pay in the end. Still, it served its purpose so I feel good about going with them.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your honest feedback. We look forward to providing you with an excellent experience. Please reach out to our client services department at (800) 655-6303 or should you have any questions or need assistance with your client dashboard. Thank you for choosing Freedom Debt Relief!

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Shirley Tacker

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I went with them to get out of debt. They have answered every question that I ask and I can check for updates online.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Kristen Imler

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I was in debt and trying to find a way out of it, so I signed up with them. I'm glad I did it. They are always very quick and helpful when I have questions. If anything happens, they let me know through calls, emails, and texts. They have done a very good and very thorough job.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Joe Lambert

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I had seen online reviews and decided to sign up. At first I didn't believe it would work, but things have turned out well. They take care of the things that need to be taken care of and they update me through emails.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Deborah Cederoth

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I had a private business fail back in 2010. I went through a different debt relief company then and it was a nightmare. It didn't really help me at all so, when I needed something again, I did a lot of research and really took my time before I made a decision. The first person that I talked to from Freedom Debt assured me they were the best and that they could help me out. I don't quite remember how it went after that but I signed up and they have been wonderful. They work hard for you and are always on point. Any question that I have or concerns that come up are answered immediately. If they need something from me they will email, call, or text me to let me know. They do the same if they get a settlement and need me to approve it. I have a dashboard that I can log into to check on the progress they have made. Usually that updates on a monthly basis and they will call me to let me know when that happens. They've been absolutely wonderful. They really seem like they care about you and try everything that they can to get everything settled as quickly as possible. We'll be paying $500 before the end of the year for this to get resolved. Now I'm down to only one more credit card to negotiate and we have been going at it for less than a year. I feel like I'll be done in half the time that they estimated.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Christine Iverson

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I went with them because they would work with me to make payments every month instead of just making one big payment. They're really good at what they do. They've gotten several of my debts paid off. Whenever they come up with a solution for one of my problems, they notify me. I'm 100% confident in that they will do what they need to do.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Curtis Martin

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After looking at ratings and such, my wife and I decided this one would be a good company to go with. They're very customer-oriented. They answer questions very quickly and appropriately. I get updates through emails and they also follow up with me through calls.

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Reply from Freedom Debt Relief

May 03, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Carolyn Davis

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I just decided to try them after reading up on the comments that other people had. I wasn't sure at the beginning but as things progressed and they kept me informed of what happened, I felt good. They have answered all of my questions and met my needs. I have a client dashboard that they update monthly. I can see everything that's going on there. They really get your debt down, mine is now almost half of what I used to owe to my creditors. If I hadn't used their service, I probably would still be in debt.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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James Clarke

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I picked them based on an advertising I saw for them. They always have the answers that I need and continually email me with updates. I also have a dashboard that I can check for updates. It has been giving me some relief, I don't have to spend so much money every month now. I feel like it was a good decision.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Donna Dickieson

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I signed up for it because I'm in debt. They have been very nice and they helped me through everything. I have a dashboard that I can look at to check on my bank statement. There I can see the steps they have taken to lower my debt. They have done a wonderful job, I'm relieved.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Brenda L Pipes

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I really needed the help and since they had been around for a while and I had heard a lot of good things about them, I went for it. In the beginning I was asking a lot of questions and at the time they didn't really give me all the answers I was looking for. Over time though they got a lot better about it. They're very diligent about their work and they've already sorted out 5 of my accounts. I still have 4 or 5 more still pending, but that's that. If I want to know where we are in the process, I can always check on the dashboard. I think it's the best thing I've ever done.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Bill Narey

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I found it on the computer and it sounded like what I was looking for. I asked a couple other people about it and they said they were a good company to contact if I was looking to pay off credit cards. The person that I first talked to made it all sound good, so I signed up. They bent over backwards to try and help me as much as they could. Whenever they need me to put money in the account, they call me and let me know. I could also sign into the online dashboard and check it every day if I wanted to. They've done a good job for me so far and have taken a lot of pressure off of my back.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

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My husband passed away and left me with an awful lot of financial obligations. Over the couple of years that I've been with them they have really helped me. I just give them all the information that they need, make my monthly payments, and they take care of the rest. I can always get a hold of someone if I need them. Everyone I've contacted has answered my questions and solved my problems. I couldn't have handled it all without their help. It has worked out wonderfully, I can't speak enough good things about the company. I'm close to taking care of all the financial obligations that we had.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Ijaz Anjum

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I saw them on a TV ad and since it seemed helpful, I called them. The person that I talked to explained that the process would be long, some 4 years, but that there wouldn't be much interest and that I'd just have a monthly bill. That's why I started with them. It has been a couple of years but I feel better with it, it has been good and helped me a lot. They keep in touch with me through emails and texts. Sometimes I check on the dashboard to make sure everything is good, there I can see what I'm paying, what I've done so far, and what's in the process of being paid. It's really comforting to see that everything is ok and that my credit card is being taken care of. Right now I'm just waiting for my 1099C form that the bank should send both to me and the IRS. After that I don't have to worry about anything.

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Reply from Freedom Debt Relief

May 03, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Stephen Gieser

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I went to them to get out of debt faster. So far they have been pretty responsive and really knowledgeable about the product. They will send me texts and emails whenever an offer comes up so that I can approve it or not. They are really upfront about everything they do. We've had some bad experiences with other shady companies out there, but they have been reassuring. They are a legitimate good alternative to pay off debt. I'm satisfied with it.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Amelia Rios

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I was getting up in age and didn't want to leave behind debt for my loved ones to take care of. It was time to settle that and get it out. So far they have done what they told me they would do. I provide the money and they negotiate for my debts to be gone. I'm able to check on their site any progress they make. I can look at my account and see how much I have contributed monthly and even get a statement printed out. They have been pretty much on track to reduce my debt. Provided I have the funds needed, everything goes smoothly. Sometimes I feel that it's going to little too slow but maybe I shouldn't worry too much about it. I really do want to reach my goal and be debt free by march 2019 though. I'm dead set in going until the end of my contract and I'm hopeful that then I will be debt free.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Shirley Hostetler

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I just had so much debt that I wanted to get rid of, so Freedom Debt Relief seemed like the best company to go with for that. It's easy to see that their top priority is to help you. They have been very helpful anytime I had any question and are always available for me. They're also very knowledgeable and know what they're doing. They keep me updated through texts and email. I think it was the best decision I've made.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Hope Grimsley

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My experience has been very positive; it has saved me a lot of money. Amber, my representative, has been just wonderful. She has answered my questions and has been able to qualm my fears. I got updates through emails and phone calls. They worked with me even after I was laid off from my job. I'm very happy.

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Reply from Freedom Debt Relief

May 07, 2018

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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Anonymous

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We did a lot of research. In the end, we liked talking to the people at Freedom Debt Relief more than anyone else, so we went for it. I didn't want to do it but I didn't have a choice. Their people have made me feel better about going with it though. They've always answered all my questions and reassured me in many ways. Once I learned how to use some of the things they offered on the computer, it wasn't as hard to work with them. Now I can go online and check on my account whenever I want. They also notify me whenever they successfully negotiate something for me. One thing is that I've had to change reps a lot, I imagine they got promoted or something like that. If possible I'd like to have the same person all the time. Other than that, I'm pleased with it.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Carolyn Hagan

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I was having some issues so I decided to go to them for help. Whenever I've had issues and had to contact them for anything, they've resolved things right away. I've found it easy to understand a lot of their fees and things like that. They sent me any updates to my email.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Verified Customer

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Gary

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Two years ago I was between a rock and a hard place. I had heard that they were an honest company and they young lady that I talked to was very nice, so I thought it would be the best thing for me to do. I had to wait a while before they could start negotiating. When they started settling debts 6 months in, I felt like it was the right thing to do. They have always answered any question I had. I was kept up to date through the dashboard that they have online, everything is there. At one point I noticed that there was some data that would just go up and down all the time, but they explained to me that that would normally fluctuate a bit, so I just let them take care of that. I don't really have to worry. They do everything they say they will do and, whenever they have a settlement, they call me or text message me to approve it. They're doing a good job so far. Years before I had had a similar problem where I just got a bunch of calls demanding payments, so this service is really worth it. I don't have to be nervous anymore. To be honest though, I don't know exactly how much they charge me for things. I know that once they settle a debt, they take some of that payment for their fees. They've been taking sips out of my checking account for that. I'm hoping that I only have a couple more years and that'd be it.

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Reply from Freedom Debt Relief

May 07, 2018

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!