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Consolidated Credit

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8.2

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Sally Adams Binghamton, NY

So far am satisfied and actually pleased. Do feel that consolidated credit actually wants to help me out in my dilemma. McNeil and Miguel have explained program at a level that I understand so I can follow through to meet my expectations on my behalf of the program. Do want All to know my stress relief is great if all works out as planned. Like to thank all involved in making this possible.

4 years ago

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Bertha San Antonio, TX

spoke to the agent katasha she was great she was wonderful friendly courteous assisted me I couldn't have had a better experience today thank you so much for having people like her on your staff.and thank you guys for what y'all are doing with our cards for their credit and everything it is really helping us and it is so good to not feel so stressed.

4 years ago

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Faith L. Chun Vallejo, CA

Nothing much to write except that Tatiana was very courteous, pleasant, and able to share what I needed to do to change my banking information. It is very nice to hear some gentle voice considering what I had gone through with my checking being hacked and then closed. All that I had to do was very stressful, therefore, I thank Tatiana for making my phone call very pleasant. Again, thank Tatiana for the information needed to fix my checking account number so there wouldn't be any interruptions with my payments.

4 years ago

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Emily Wilsonville, OR

Customer service is always friendly and when I did have a problem I was contacted and Tom stayed on the phone with me answering questions and going over everything in detail. I do wish that I had someone like him from the beginning to navigate the setting up process as it is confusing. In the beginning when they are negotiating with creditors and payments are just starting to get paid, there will be a period of time where your credit score will drop as consolidating all debts into one may cause you to miss a payment on your cards. It will get caught up, but you have to weather the setting up period. You will still get notices from your creditors even though your in the program from the beginning and your creditors may take time to update your statements online to show payments made even though Consolidated did make the payments. So be aware of that and if you are unsure call Consolidated and they will call your creditors even with you on hold to make sure payments are being made. They did that for me and Tom gave me a call and explained everything. It cleared up a lot of anger and confusion I had. The starting up process is confusing while you learn what is happening, but once you are in the program, it is worth it. It teaches you to use cash and not credit while it clears up and you do become better at managing your debt.

4 years ago

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Carmelita L. Payne Cincinnati, OH

Henry, the Client Rep who contacted me, was extremely helpful. He identified my need and explained and executed a change which I requested to increase the payment made to my last remaining credit card account. I have been a member of this program since 2014 and have paid off multiple credit accounts over the years. I incurred most of this debt when I purchased an FHA repo'd house which needed a lot of work. My home is now worth over twice the purchase price, and I am just about debt-free thanks to Consolidated Credit!

5 years ago

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William Dejesus

Peace of mind I spoke to Rae and she assured me that it was the right thing to do my anxieties started to go down and I was more at peace I spoke to Abby she assured me everything will be taken care of she told me about the product and how to handle my situation and to have her be able to respond my concerns it was gratifying that I was able to be transparent with a person that I understood my situation now I can sleep in peace knowing I have the right console and someone looking after my interest thank you so much

5 years ago

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Bonnie Lloyd Rochester, NY

So far, I'm amazed! I was only seeking info, but I immediately signed up. In one day they have reduced my monthly payments significantly AND reduced my interest rates on three major, high debt, high interest credit cards to the point that I can have them paid off in four years. Previously, with the ridiculously high interest, I would have paid until I die (no joke; I'm 74 now)!

5 years ago

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Vilma Figueroa Miami, FL

I just spoke to Wanda T. She has been the only one that has taken the time to review my account and helped me get my accounts up to date being the fact I have been sending my monthly payments in two payment due to a life change event. I have called various times and no one but her has taken the time to disect my accounts and try to get all the creditors back on track. You should have her train others how to help your clients.

5 years ago

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Shanique

I spoke with a lady by the name of Alicia and she was such an amazing person to speak with...She answers all my questions professionally and with such ease.... she walked me through the process of what was going on and gave me some great advice when I asked personal questions. Overall I’m thinking I’m making a good decision about using this company to help me get to where I want to be...

5 years ago

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Karen Krygowski Arcadia, CA

Consolidated Credit helped me get out of a dire credit card debt situation without jeopardizing my credit score . They lowered my payments 60-80% and my interest rates fell from appx 20% on the cards in the program to rates between 0% and 12%! My payments actually allowed my balances to go down because I was able to chip away at interest AND principle!! Consolidated Credit actually made it possible for me to live my life and avoid bankruptcy. And working with the company was easy and stress free. I'm incredibly grateful that my debt is PAID OFF!!!

5 years ago

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B Kristene Halverson Ogden, UT

Consolidated Credit Source helped me out of a terrible bind. I had bought a new house, charged for new carpet and furniture, and lost my job. They spoke with each of my creditors, arranged a lower interest rate, and consolidated all those debts. I made a monthly payment to them and they distributed it to each company. Now my bills are paid off and my credit is coming back up. Thank you Conaolidated Credit.

5 years ago

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TROY NELSON Lynnwood, WA

Everybody has been wonderful very helpful you know the business I'm an old dinosaur and I'm not very tech-savvy so I'm learning and you guys have been very patient and helping me a lot I appreciate that and I'm looking forward to peace of mind with this consolidation thank you very much you guys are wonderful and Tatiana you great, everybody has been nothing but first class thank you guys everybody

5 years ago

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Georges Y. Kabore Hightstown, NJ

It has been a very amazing experience. I was in a financial ditch I thought I would never be able to climb out from. Thanks to Consolidated, it was much easier than a thought. I have become debt free in 3 years. I owe it to the institution, but most importantly to the truly dedicated staff who devoted their time and efforts to me whenever I needed. I shall remain grateful to all. Best regards

6 years ago

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EMILY EVANGELISTA Orlando, FL

She was very helpful in putting a hold on my account for the actual due date on the 7th and helping me wait for the funds to be there when I get paid on the 9th. She also explained that I will be charged a fee of $17.95 for doing this process. I think she did a great job explaining everything. My account will have the funds on the 9th and I can pay it on time then. Thanks so much for your help!

6 years ago

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Steve Weber Isle, MN

I waited far to long, out of my own pride, before contacting these folks. My financial issues are deeply personal and directly tied to my son who has a complex heart defect; there is nothing I wouldn't do for him. As a result, I over extended myself but thought I could figure my finances out on my own. I was wrong. At some point the desperation hit me in knowing I couldn't do this alone and I needed help. These folks saved my family and me and gave me the hope and skills I needed to repay my debts in an honorable fashion. For that I am eternally thankful.

6 years ago

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Rosie Washington, DC

Consolidated helped with my worries of how I can still make on time payments through Western Union. I felt relieved that everyone was so patient and understanding when I explained my money would not be in my account until a day later, but my problem was resolved with customer service being the professional people and thinking my cause was not lost. I am always willing to make my payments. I want to get out of debt and thanks to consolidated credit, I was able to get my payment through on time. I am happy and consolidated credit is relieved they give excellent service.

6 years ago

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Susan B

I've called CCS due to some questions and needed more advice with the representative. Every time I called the representatives are always helpful, compassionate and good listener, I am a client and every time I call CCS I've felt relieved as I knew most of the staffs are always trying to help me out, Tatiana is one of the staff that always got my call and honestly she's so awesome. Thank you so much to each and everyone working at CCS . Thank you for all your support and I'm really looking forward to graduate soon with flying colors.

6 years ago

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Coustn Seattle, WA

I have had several conversations with different Customer.Svc.Reps,and all I wanted was confirmation that one of my accounts was paid in full,I called today 6/27 and spoke with Tatiana and she was able to go right to the source of what I was calling about which was confirmation and she made me aware that YOUR company does not communicate with the company Inwhich I paid off(One Main)she made it clear that the adjustment was done and that's much appreciated Tatiana..?

6 years ago

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Trina Bell

Suzanne is an amazing employee. Being in the situation that I am in is stressful in itself, as well as I am not in the best place in my life right now. Suzanne did not make me feel like I'm a total loser and was extremely pleasant to work with, knowledgeable, offered advice as well as explained the process to me. With this being said, I have always had great dealings with all of the people I have spoken with over the past few years.

6 years ago

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Brian Strong Tempe, AZ

The information Samantha gave me about my Consolidated credit card account without me asking informed ne about online services offered and helped me to become more organized and know exactly where my money is going. I could not have reset the password without her telling me that she sent the link to my email she was a great help and sounded very professionalupper management should consider her for advancement or a promotion or a raise or possibly extra vacation time also to be as an award for the customer service professional skills

6 years ago

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Matthew La Luz Des Plaines, IL

I wanted to update my address and telephone number and Tatiana was very helpful in helping me do that. I also wanted to ask about the current balance on my account and Tatiana was able to give me that number as well as informing me to update it if there has been changes since when I started. Overall she provided me with all the information I needed.

6 years ago

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leola comeaux

I was very pleased with Mona who helped get a creditor to accept the proposal. It took 3 months but she was very supportive and followed up with me and did what she said and kept me informed and return calls and followed through on getting my bank info correct. She helped relieve the stress of worrying about my account. I really appreciated her patience and knowledge and professional attitude. Thank you, Mona

7 years ago

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Manny Alcantara

Serena was very knowledgeable, helpful and confident when she answered all of my questions. She took care of all my needs from start to finish. She was very complete and she asked the "right" questions continuously probing my mind to get to the root of the problem. She didn't "beat around the bush", so to speak. She was exact, to the point and precise when answering my questions. Very professional! I would recommend Consolidated Credit Solutions to anybody, even my family.

7 years ago

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Betsy

I called credit consolidation because I need I was in need of customer service and a more detailed explanation of what exactly was going on. Moving forward and I refer to Tatiana and it's only her, I wish more customer representative swear like her. After a few hiccups we were able to come to agreements and understanding that I was not fully explained what was expected and required of me. But with her patience and knowledge it become a thing of the past and I think her. #weneedmorelikeher

7 years ago

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Becky White Cloud, MI

The lady I talked to over the phone was great! She had great customer service! I would like to comment on something else that only has to do with Consolidated Credit when I am paying my bill over the phone there should never be a charge of 12.95 to pay a bill. This needs to be looked at soon I already pay a monthly fee to be on this program and that should cover everything!

7 years ago

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Pat Greensburg, IN

Always very helpful. I have never talked to anyone at Consolidated Credit who was not helpful and polite. That means a lot to me. No matter how many times they have to repeat themselves so that I can comprehend, they are still so nice and helpful. I'm glad to find a company with employees who have patience and take the time to help you and make sure you understand.

7 years ago

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Ellen P Dobbs Ferry, NY

Let me just say: If it was not for Consolidated Credit I would not have been able to pay off my $40,000 consumer debt in four years. It was a daunting amount that gave me many sleepless nights. Everyone was very helpful and worked with me. They helped me set up the payment amount and dates that I could manage. I am now debt free and will never have a credit card again.

7 years ago

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sherry withers Moorhead, MN

Jose not only answered my questions, but he made sure I connected to whomever I needed to speak to about my account, creditors, my payments everything He gave me a lot of faith in your organization and your services. If and when I need to talk to anyone I will be trying to contact Jose. Thank you for hiring a "caring" employee Sincerely, Sherry Withers

7 years ago

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Kelli Tavano Cliffside Park, NJ

after many years I was setting up my last payment Today- i can't believe i can finally say i am debt free!!! (well not including my student loans lol) this service has saved me and kept me on track when i didn't think i would be able to pay all this off. THANK YOU SO MUCH! now to try and build my credit up wish you had a program or suggestions on how to do that like a part two to this.

7 years ago

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Judy McClain Evansville, IN

This company is great! Thanks to Polly, today I added my last 2 credit cards to my account. She knew what she was doing and was helpful and fun to talk to. I started with this company in August of 2013 with Tricia Earles. She also was great. I have found that all the bad things I had heard about debt consolidation were wrong. Yes, it costs me to do this but I can now sleep at night. Less or no interest has helped me so much. Keep up the good work, and again thanks for your help.

7 years ago

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Lesley Castillo Duluth, GA

The reason for my call today was because the representative that is handling my case(Andres Castro) wasn't returning my calls. when I first called he was rushing through everything I couldn't quite understand what was going on. Bottom line is that he had given me an amount I was going to pay but then received three other letters with all different amounts. When I called Diana, she was of a GREAT help! I loved the way she broke everything down to me and I didn't feel rushed! I was very satisfied with her service. Thank you!

7 years ago

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Jorge Gaabino Miami, FL

Very efficient services were rendered during our membership. All our debt was carefully planned out, scrutinized, and paid in a timely fashion. I managed to pay off all my debt and so I had to lose our account but am happy to say that one company was too much for me to pay at once but the company gave me the opprtunity to pay off long term at 0 percent interest because of Consolidated Credit. Thank you for a job well done.

7 years ago

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Richard A. Ebinger San Francisco, CA

I am so completely satisfied with your staff and the way that your company does business and handles their clients. It is painless and very efficient, not to mention, a rewarding experience, knowing that I'm being treated well and getting the best possible service I've ever had from a company like yours. I would not hesitate to recommend my friends and relatives to you. Thank you again, for being so professional and getting things done in a timely manner. Sincerely, Richard A. Ebinger

7 years ago

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BOSTONGIRL Woonsocket, RI

I would recommend these guys to anyone. I've been in the program for almost a year, and the and support has been phenomenal. It's so easy to get signed up, its painless and super fast and the team is super understanding! If you are feeling overwhelmed by your monthly credit card payments/debt, or you are in the "making minimum payments and not getting anywhere with your debt" rut like I was, then this program is for you! I wish I came to them sooner, I really really do. Thanks again Consolidated Credit!

7 years ago

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Sandy Hart Brenham, TX

Very professional when contacted. Love their debt consolidation program. VERY helpful.

2 months ago

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Reply from Consolidated Credit

Dear Sandy,
Thank you for letting us know you're getting the high level of service you deserve and the effective program you need. We appreciate the chance to assist you in achieving your financial goals! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

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Mary Fuller Minneapolis, MN

Everything was explained to me. Good communication. Excellent customer service.

2 months ago

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Reply from Consolidated Credit

Hi Mary,
Great customer service and transparent communication are at the forefront of our mission and it's a treat to hear that's what you've experienced! If you’ve been happy with our service, please consider referring us to family and friends. Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Jan. 12th, 2024

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Jo Anne Walters Amsterdam, NY

Reps are very professional and non-judgemental which allowed me to feel comfortable in an embarrassing situation. Interest dropped from 27 to 10 percent. Thank goodness!

8 months ago

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Reply from Consolidated Credit

Dear Jo Anne,
Debt is nothing to be embarrassed about and we're glad to hear you had an enjoyable time with your counselor! Thank you for giving us the opportunity to help you. Remember, we're always available if you have any questions about your program in the future.

Jul. 6th, 2023

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Catherine Masterson Las Vegas, NV

I have been using Consolidated for 15 months, and have seen my debt dwindling. I had lost hope of ever getting out of debt, but now I see the end in sight.

3 years ago

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Reply from Consolidated Credit

Hi Catherine,
We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out!

Sep. 23rd, 2020

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Anonymous South Beloit, IL

Everybody was very professional, pleasant, and very thorough in explaining the program and taking care of my needs. It works.

3 years ago

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Reply from Consolidated Credit

Hi Anonymous,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Sep. 23rd, 2020

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Geraldine Kenosha, WI

They have given me their attention. They are there to assist me with the questions that I have and I think it was a great company.

3 years ago

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Reply from Consolidated Credit

Hi Geraldine,
We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out!

Sep. 23rd, 2020

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Verified Customer

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DL Parker

Good but some issues not resolved. It has been a several months and I am still being charged a late fee by my credit card companies. Consolidated credit has not resolved this issue.

4 years ago

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Reply from Consolidated Credit

Hi DL,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Mar. 17th, 2020

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Steve Murphy Memphis, TN

good and reliable company, never an issue

2 weeks ago

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Reply from Consolidated Credit

Dear Steve,
We appreciate the chance to help you reach your financial goals and are glad to hear that you've been receiving the reliable, effective service you deserve! If there's anything we can do to further increase your satisfaction and earn 5 stars, please don't hesitate to contact client services at 877- 201-7780! Otherwise, we hope that as your program progresses and your results become even more apparent, we hope we can earn a higher score. Thank you for sharing your experience!

Mar. 21st, 2024

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Monique Freeman Hayden, ID

Consolidated Credit is outstanding 👏 I have referred your services to so many people. The best part of your service is the updated email I receive when my account has been paid.

9 months ago Edited September 13, 2023

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Reply from Consolidated Credit

Dear Monique,
Thank you for sharing your experience! We're glad to hear Jose and our other counselors were able to provide you with the help and information you need.

Jun. 15th, 2023

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adelaide lavelle Shawano, WI

I am very impressed with the service I receive from this company. The case worker that helps me every time I call, very helpful and compliments me on well I am doing and to keep up the good work!!!

9 months ago

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Reply from Consolidated Credit

Dear Adelaide,
We understand how difficult paying off debt can be and are glad to hear our teams are so invested in your progress! Thank you for sharing your experience. Don't forget we're always here if you have any questions about your program or encounter any issues.

Jun. 12th, 2023

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Ajones

Explained everything in detail and addressed concerns I had after looking into a different company that I didn't like the stipulations of. This company is not like the one I had looked into which was my main concern!

9 months ago

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Reply from Consolidated Credit

Hi Ajones,
We appreciate you taking the time to share your experience. We're happy to hear that you received the friendly and knowledgeable customer service you deserved!

Jun. 12th, 2023

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Judi Taxdal Portland, OR

I am extremely satisfied with how they took care of consolidating .y debt. I had no issues. Highly recommended. They saved me a bunch of money. I paid off these creditors quicker too.

9 months ago Edited October 30, 2023

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Reply from Consolidated Credit

Dear Judi,
Congratulations on almost being done with your program! It's an achievement that is worth celebrating. Thank you for the opportunity to assist you get on the path to better financial stability, and thank you for sharing your experience.

Jun. 5th, 2023

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Melissa Brennan New York, NY

Excellent company, stellar service. Has changed my life. Instant credit relief, no scams or hidden costs. It is incredible what I have accomplished with Consolidated Credit. Other family members now use them too and love them. So thankful for the help they provide! A+++

2 weeks ago

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Reply from Consolidated Credit

Hi Melissa,
It's a delight to hear that we've been part of this positive change in your life! Stories like yours are why our teams work so hard, and it's even better to know that you've also been recommending us! We appreciate you sharing your experience.

Mar. 21st, 2024

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Patricia De Salvo Chicopee, MA

They have handled my situation very well. I couldn't ask for more.

1 month ago

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Reply from Consolidated Credit

Hi Patricia,
It's a treat to hear we've exceeded expectations and provided the high level of care you deserve. Thank you for taking the time to leave a review! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 26th, 2024

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Michael Baker Milwaukee, WI

So helpful Easy to deal with very friendly

1 month ago

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Reply from Consolidated Credit

Hi Michael,
We understand the importance of friendly, helpful service and are pleased to hear you've been receiving it. Thank you for sharing your experience! We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

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Gary Pittsburgh, PA

Nice service! Keep me informed. Updated on all accounts!

1 month ago

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Reply from Consolidated Credit

Hi Gary,
It's always a pleasure to hear that clients are being updated regularly and being given the high level of service they deserve. Thank you for allowing us to be your partner in this journey and for sharing your experience! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Feb. 16th, 2024