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Consolidated Credit

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8.6

Overall Score

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Carolina holiway

I always have great service

9 years ago

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Marty Mooney Monroe, MI

Very helpful and quick.

9 years ago

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Osmel Quiala

The company has excellent customer service. Great job.

9 years ago

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Frederick Ampel

excellent service

9 years ago

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Josephine Albuquerque, NM

Received excellent & courteous service

9 years ago

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Elaine Whitman, MA

You were very helpful. Thank you.

9 years ago

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Fernando Torres San Ramon, CA

Wonderful, polite & caring service representative. A+

9 years ago

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joseph e giles Brooklyn, NY

Good fast answers to my guestions

9 years ago

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Paola San Pablo, CA

She was really helpful answer all my questions

9 years ago

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Donald Matthews Georgetown, TX

Answered all my questions,thank you.

9 years ago

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Andrew Rafael Garcia Lake Ariel, PA

She was very insightful and helpful

9 years ago

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Jeff Oster Fort Lauderdale, FL

Excellent customer service Friendly and patient.

9 years ago

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Brad Huot Derry, NH

Tatiana was amazingly helpful

9 years ago

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Elaine Lam Monterey Park, CA

Tatiana is very helpful. She is very friendly and explained to me every details

9 years ago

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Martin Terwilliger

Customer Review Video

1 year ago

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Reply from Consolidated Credit

Dear Martin,
It's a pleasure to hear from you and we're so glad you received the relaxed, professional customer service experience you deserve! We appreciate the chance to help you reach your financial goals and we're always here if you have any questions or need any additional help.

May. 17th, 2024

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Michael Kline Phoenix, AZ

A very Fair credit counseling service. Great Customer service.

3 years ago

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Reply from Consolidated Credit

Dear Michael,

Thanks for calling and for letting us know how we did. We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt-free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Jun. 1st, 2022

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G Miami, FL

Somewhat lower debt and that was a victory in and of itself.

4 years ago Edited June 5, 2023

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Phillip Waite Charleston, SC

Friendly and knowledgeable service. Never had a bad encounter.

4 years ago

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Reply from Consolidated Credit

Hi Phillip,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or run into challenges down the road, please don’t hesitate to call us. We’re here to help!

Jul. 28th, 2021

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Robin Hardy

feeling good about the progress of the program

1 year ago

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Reply from Consolidated Credit

Dear Robin,
Thank you for sharing your experience! If there's anything we can do to make your experience worthy of five stars, please don't hesitate to reach out to client services at 877- 201-7780. Otherwise, we hope to earn an updated review as you see progress in our program! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Dec. 8th, 2024

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Ronaldo Robles

Not what I thought it would be. Don't feel I have saved a cent consolidating

1 year ago

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Reply from Consolidated Credit

Hi Ronaldo,
We regret to hear that you are not as satisfied as you feel you should be with your program. We are committed to offering the best possible help and would appreciate the opportunity to speak with you more at 877- 201-7780. We try our best to be flexible and can see what alterations could be made to better align our program with your needs and goals. We also do not force our clients to stay in the program, if you truly feel another option would be best for you, you can always call us to end the program. We hope this can help you and appreciate the feedback so that we may best serve you.

Nov. 17th, 2024

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Ariana Sandoval

I like de consolidated Because they helped

1 year ago

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Reply from Consolidated Credit

Dear Ariana,
It's a pleasure to help you with a debt management plan and reduce your interest rates and monthly payment. If there's anything we can do to improve your experience and earn a full five stars, don't hesitate to call client services at 877- 201-7780! We're committed to your success and providing top-tier customer service.

Jul. 3rd, 2024

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Myrna Farinas

Good quick excellent service. Kind and very helpful staff.

1 year ago

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Reply from Consolidated Credit

Dear Myrna,
We're pleased to know everything has been smooth for you so far! If there's anything we can do to make your experience a 5-star one, please let us know and contact client services at 877- 201-7780. Otherwise, we hope to earn it over the length of your program! Thank you for sharing your experience.

May. 17th, 2024

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samantha longo

So far so good! I honestly cannot complain

1 year ago

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Reply from Consolidated Credit

Dear Samantha,
We're glad to hear you've so far been satisfied with everything! If there's anything we can do to make your experience a 5-star one, please let us know and contact client services at 877- 201-7780. Otherwise, we hope to earn it over the length of your program! Thank you for sharing your experience.

May. 17th, 2024

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Patrick Norman

So far so good. Nothing really to much to say

1 year ago

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Reply from Consolidated Credit

Hi Patrick,
We're pleased to know everything has been smooth for you so far! If there's anything we can do to make your experience a 5-star one, please let us know and contact client services at 877- 201-7780. Otherwise, we hope to earn it over the length of your program! Thank you for sharing your experience.

May. 17th, 2024

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Steve Murphy Memphis, TN

good and reliable company, never an issue

1 year ago

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Reply from Consolidated Credit

Dear Steve,
We appreciate the chance to help you reach your financial goals and are glad to hear that you've been receiving the reliable, effective service you deserve! If there's anything we can do to further increase your satisfaction and earn 5 stars, please don't hesitate to contact client services at 877- 201-7780! Otherwise, we hope that as your program progresses and your results become even more apparent, we hope we can earn a higher score. Thank you for sharing your experience!

Mar. 21st, 2024

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Douglas Paquin Denver, CO

The friendly people and how helpful they are

1 year ago

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Reply from Consolidated Credit

Dear Douglas,
We pride ourselves on fast, helpful service and are delighted to hear that's been your experience. We appreciate you taking the time to leave a review! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Feb. 16th, 2024

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Pastor John Bell Fresno, CA

Very professional and extremely efficient!

2 years ago

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Reply from Consolidated Credit

Dear Pastor John,
Thanks for sharing your experience! We're happy to hear you received the knowledgable and quick customer service you deserve.

Jul. 12th, 2023

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ML ML Scobey, MT

Nice to have lower rates and have them pay the payments every month!

2 years ago

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Reply from Consolidated Credit

Hi ML,
We're happy to help lower your rates and condense your payments into a single, easy bill each month. If you're happy with your debt management program and the service you received, 5 stars is the highest rating you could give us. Thank you for sharing your experience!

May. 4th, 2023

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Flor Jarquin Miami, FL

No Communication but the results are positive.

2 years ago

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Reply from Consolidated Credit

Dear Flor,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Jan. 4th, 2023

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Judy Shackleford Clinton, IL

Very helpful I am satisfied .CVery friendly people.

3 years ago

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Reply from Consolidated Credit

Hi Judy,
Thanks for letting us know how we did. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Aug. 3rd, 2022

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justin stpierre Middletown, CT

They lowered my monthly payments dramatically!!

3 years ago

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Reply from Consolidated Credit

Dear Justin,
Thanks for letting us know how we did. We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt-free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to be your advocate!

Jul. 5th, 2022

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Angie Murdick Bozeman, MT

Quick to get my repayment started, just plodding along.

3 years ago

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Reply from Consolidated Credit

Welcome aboard Angie. Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Dec. 28th, 2021

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Linda Cothren Alma, GA

Convenient, enjoy draft program,lower interest.

4 years ago

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Reply from Consolidated Credit

Hi Linda,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Oct. 18th, 2021

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Nancy Montenegro Lafayette, IN

The overall experience was fast and easy. Very satisfied.

4 years ago

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Reply from Consolidated Credit

Hi Nancy,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on Consolidated Credit's website. These will help you learn strategies to avoid challenges with debt in the future.

Sep. 22nd, 2021

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Lacy Scott Memphis, TN

Working as expected. Bills are being paid off.

4 years ago

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Reply from Consolidated Credit

Hi Lacy,
We’re glad we could help! Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe to Consolidated Credit's channel. We’re constantly adding new videos that can help you become more financially savvy.

Aug. 20th, 2021

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Brittany Tomlin Charles Town, WV

Good services and great employees to work with!

4 years ago

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Reply from Consolidated Credit

Hi Brittany,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Jul. 14th, 2021

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Charlene Wilson Grand Prairie, TX

Customer Service is very friendly and helpful

5 years ago

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Reply from Consolidated Credit

Hi Charlene,
Thanks for your review and we were glad we could help you with your debt.!

Nov. 12th, 2020

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Jerry Huckfeldt Waynesville, MO

Very friendly and told me what I needed to know.

5 years ago

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Reply from Consolidated Credit

Dear Jerry,
We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out on Consolidated Credit's website.

Oct. 21st, 2020

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Jessica Merrifield Cherry, IL

Combined my debt and lowered my behind minimum payments

5 years ago

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Reply from Consolidated Credit

Hi Jessica,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo on our website. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Oct. 14th, 2020

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Nicole Columbia, MO

Very nice and quick responses to help...

5 years ago

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Reply from Consolidated Credit

Hi Nicole,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Oct. 1st, 2020

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Brenda Johnson-Ryder New Orleans, LA

They will work with you They are understanding

5 years ago

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Reply from Consolidated Credit

Hi Brenda,
Thanks for allowing us to assist you and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Sep. 23rd, 2020

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None Hillside, IL

Needs improvement on accuracy of account balances.

6 years ago Edited September 14, 2021

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M. Kirk Lithonia, GA

Thought they could help with my payments but I was only saving $20 a month. That's no help at all. Wasted my time

6 years ago

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Reply from Consolidated Credit

Dear Kirk, While you were only saving $20 on your monthly payments, you would be saving on your total payments which meant getting out of debt sooner than you would on your own and saving a ton in interests. Your total payments would have been reduced by 30-50%, your interest charges reduced anywhere from 0-11%. We are sorry you felt that your time was wasted. Look at it this way, had you not called, you probably would still be wondering how much you could save. Thank you for reaching out to Consolidated Credit and best wishes on your journey out of debt.

Jan. 30th, 2019

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Not important Germantown, TN

Annoying robocalls from redirected numbers gave me a poor impression and made me discredit the company

6 years ago

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Reply from Consolidated Credit

Dear 'Important', We understand that robocalls can be unwanted. Unfortunately one of the ways that companies enlist clients is through direct calling. We have received numerous testimonials from clients who are incredibly happy that they took the call. If you send your number to we’ll be sure to remove it from our database. We are a national nonprofit organization that has been helping people get out of debt for over 25 years.

Jan. 30th, 2019

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Virginia Winsted, CT

The representative was very helpful and courteous.

6 years ago

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Claire Devine Roseville, CA

All my questions were answered promptlly

7 years ago

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Anonymous Muskegon, MI

I had a scheduled appointment call; I called at the appointed time and the phone just rang- no one ever answered

8 years ago

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Cathy Wilson

Always great customer service.

8 years ago

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Julie Campbell

Knowledgeable, pleasant, great customer service.

8 years ago

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Amara O. Zionsville, IN

Very attentive and helpful

8 years ago