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Americor

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9.1

Overall Score

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Alexandra Koenig

She is very understanding and listen and explained everything. The friendliness is amazing

6 months ago

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Reply from Americor

Thank you so much for your kind words! 💙 We’re so glad to hear that your representative took the time to listen and explain everything clearly. It means the world to us that you felt supported and cared for. We’re lucky to have such a compassionate team, and even luckier to have amazing clients like you!

Jul. 30th, 2025

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Sylvia Posey

She was courteous, knowledgeable and made sure I had what I needed to proceed...

6 months ago

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Reply from Americor

🎉 Big shoutout to our superstar Caroline G! 🎉
Courteous ✅ Knowledgeable ✅ Super helpful ✅
We’re so glad she made your experience smooth and easy. It’s our goal to make this journey feel less stressful one step at a time. Thanks for the love and for trusting us with your path to freedom! 💙💪

Jul. 29th, 2025

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Travon Campbell

I called and they set me up with a team member immediately! Always prompt and accurate!

6 months ago

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Reply from Americor

⚡️Boom! Instant connection, just like we planned it. We’re so glad you were set up quickly and had a smooth experience prompt and accurate is the Americor way! Thanks for trusting us to be in your corner. 💪📞✨

Jul. 29th, 2025

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Angie C

It was long but she was so sweet and very professional . The whole process was 1 1/2 hrs .

7 months ago

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Reply from Americor

Long chats mean we’re giving you all the time and care you deserve! 🌟 So glad to hear she was sweet and professional throughout the process. Thanks for sticking with us we’re here for every minute of your journey! 💙⏳

Jul. 29th, 2025

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Lenora Bryson

Carolina G G was very very helpful & caring to me, she explained everything to me.

7 months ago

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Reply from Americor

Thank you so much for your kind words! We’re thrilled to hear that Carolina G. was both helpful and caring, and took the time to explain everything clearly. We’ll be sure to pass along your appreciation—she’ll be so happy to hear it!

If you ever need anything else, don’t hesitate to reach out. Americor

Jul. 24th, 2025

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Tanner Hines

They were very understanding and helped me feel comfortable talking about my debt

7 months ago

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Reply from Americor

Thank you for sharing your experience! We’re glad to hear our team was understanding and helped you feel comfortable discussing your debt. Supporting you with care and respect is very important to us.

If you ever need anything else, please don’t hesitate to reach out. Americor

Jul. 24th, 2025

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Eileen Ghookasian

I had agood expiernce with Carolyn Guerra. She assisted me in my needs and answered my questions.

7 months ago

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Reply from Americor

Thank you for sharing your experience! 😊 Carolyn Guerra is one of our dedicated team members who truly cares about assisting you and making sure all your questions are answered. We’re glad she could support you and help with your needs. Wishing you all the best on your financial journey!

Jul. 23rd, 2025

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Charles barron

Carolyn swann answered all my questions Was nice and well spoken You have a great employer in her

7 months ago

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Reply from Americor

Thank you so much for your kind words! We’re delighted Carolyn Swann could answer all your questions with such kindness and professionalism. She’s truly a valuable member of our team, and we’re proud to have her representing Americor!

Jul. 17th, 2025

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Temisha Moultrie

Kimberly C was a delight. She understood what my issue was and resolv3d it right away.

7 months ago

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Reply from Americor

Thank you for your kind words! Kimberly C is truly a delight, and we’re glad she understood your issue and resolved it quickly. We’re here to help anytime you need us!

Jul. 17th, 2025

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Joe Dienstag

Patrick made me feel safe, and well informed in making the choice to enroll in the program.

7 months ago

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Reply from Americor

Joe,
Thank you for sharing your experience! We’re so glad to hear that Patrick helped you feel safe and well-informed as you made the important decision to enroll. Providing clear guidance and peace of mind is what we strive for. Please know we’re here to support you every step of the way on your journey to financial freedom!
Regards,
Americor

Jun. 30th, 2025

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Richard Bethlehem, PA

Great company. Got my first settlement in less then 2 months. Ty very much.

2 years ago

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Terry Claremont, NH

easy to work with and explains everything in a language you can understand

2 years ago

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Sharon Gulfport, MS

I like the customer service ! I dislike having to wait for the settlements.

2 years ago

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Pamela Carl Junction, MO

Every employee I have talked with is about helping however they can.

2 years ago

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Ricky Perry

Everyone who which I spoke with seem to be very professional.

2 years ago

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Diane

Americor has been quick to settle my debts. It is a very professional company to work with.

2 years ago

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Doreen

So far they have saved us over 3,000.00. They notified me immediately

2 years ago

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Randy Bronkema Lakeport, CA

I liked the people that were working with me, I just decided to go another way

2 years ago

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william mccormick Newport, MI

It was good and friendly respectful, and explained everything very well

2 years ago

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Marquita Jones Dallas, TX

Neda was great ! I’m confident in my decision to do the program.

2 years ago

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John FL

I’ve almost completed the program. I’m happy with the results.

2 years ago

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Harry A Ross NC

Consolidating debt payments with auto pay as well as shorter term

2 years ago

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Micheal Jones Wilson, NC

The professionalism and service of the Americor representative.

2 years ago

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Gary Buckeye, AZ

Handled issues in a timely manner. Always professional and helpful.

2 years ago

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Donald Cheshire, MA

This company has very nice and friendly people great to work with

2 years ago

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Terresa

I liked the gal who helped me! She was interesting and through!

2 years ago

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BRYAN CARROLL Bristol, CT

Appreciate them for helping me with my credit card debt! Thank you.

2 years ago

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Nicholas Wilmington, DE

Had to settle most of the accounts by myself. Customer Service, several days to respond to questions I had. They take a 30% settlement fee on too of the payment fees.

2 years ago

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Reply from Americor

We apologize for the challenges you've faced and the delay in receiving responses from our customer service team. We understand that your experience has not met your expectations, and we take your feedback seriously.

Regarding the settlement fee, it's important to have clarity about the fees associated with our services. We appreciate you bringing this to our attention, and we aim to ensure that our clients fully understand the costs involved in the debt settlement process.

If you have further questions or concerns about the fees or any other aspect of your account, please reach out to our Office of the President team at officeofthepresident@americor.com. We are here to address your concerns and provide the support you need.

Your satisfaction is important to us, and we appreciate your patience as we work to improve our services and better meet your expectations. Thank you for sharing your feedback, and we look forward to assisting you further.

Sincerely,
Americor

Nov. 1st, 2023

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Tina Georgetown, SC

Very friendly Great service Very knowledgeable customer service

2 years ago

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Allen

I thought Americor was going to work with me to save money on my debit? I am payin more now than I was on my credit cards debit.

2 years ago

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Reply from Americor

We apologize if you're not experiencing the expected financial relief from our services. The goal of debt settlement is to help clients reduce their overall debt burden by negotiating with creditors to lower the outstanding balances. However, it's important to understand that debt settlement may not always immediately result in lower monthly payments, as it typically involves reducing the total debt over time.

To address your concerns, we encourage you to reach out to our Office of the President team at officeofthepresident@americor.com to discuss your specific situation. They can provide more information about your debt settlement plan, the progress made, and how it will ultimately lead to reduced debt.

We understand that the process can be challenging, and we want to ensure that you have a clear understanding of your financial situation and the steps being taken to achieve debt relief. Your satisfaction and financial well-being are important to us, and we are here to assist you in achieving your goals. Thank you for sharing your concerns, and we look forward to helping you better understand the progress you are making.

Sincerely,
Americor

Nov. 1st, 2023

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Jacob Rodriguez Camden, NJ

Horrible company, with even worse customer service. They are horrible at communication. They’re main purpose is not to help but to scheme you of your money

2 years ago Edited March 11, 2024

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Reply from Americor

We appreciate your initial positive feedback and we are deeply sorry to hear about the decline in the quality of service you've experienced. We understand that consistent communication and support are crucial throughout your journey towards financial stability, and we apologize for any inconvenience you've faced.

Your feedback is valuable to us, and we are committed to addressing your concerns. To resolve the issues you've raised, we encourage you to reach out to our Office of the President team immediately. Your concerns about communication and the service quality are valid, and we want to ensure that your needs are met.

We aim to provide the best possible service to our clients, and we appreciate your patience as we work to address your concerns and improve your experience with us. Please contact us at officeofthepresident@americor.com, and we will do our best to provide you with the support and assistance you need. Thank you for sharing your feedback, and we look forward to assisting you in resolving these issues.

Sincerely,
Americor

Nov. 1st, 2023

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Parand

I just started. They've been knowledgeable of their service.

2 years ago

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Patricia

Everybody's been polite and helpful. I even joined the Facebook.

2 years ago

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Larry Thomas

Wonderful company. Every time I call I always get my answers.

2 years ago

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Ana Cravo New Bedford, MA

Americor made everything easy & answered any & all questions I had!

2 years ago

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Tammy Shreveport, LA

Great customer service diligent to settle debts kept me informed

2 years ago

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Marla Fusilier

I like that everyone I spoke to answered all of my questions thoroughly.

2 years ago

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Tyrone Gray FL

Flexible, great customer service, and easy access to the app.

2 years ago

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Alfreda Jones Dallas, TX

I don't like credit 9.too forceful, put down Americo supposed to be partners.Dont trust them. Intimidating.

2 years ago

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Reply from Americor

We appreciate your feedback and the concerns you've expressed about the partnership with Credit 9 and the level of pressure you've felt. Your trust and comfort are essential, and we want to address your concerns.

We're committed to fostering a positive and supportive relationship with our clients, and we regret if the interaction with Credit 9 has caused any discomfort. We take your feedback seriously, and we're dedicated to ensuring that you have a better experience.

To address your concerns, please contact us at officeofthepresident@americor.com. We will work together to find a resolution that aligns with your financial goals and ensures your comfort throughout the process.

Thank you for bringing this to our attention, and we look forward to making amends and enhancing your experience.

-The Americor Team

Nov. 1st, 2023

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Dianne Quincy, FL

They were professional and caring and I felt hope reentering my life

2 years ago

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Daniel St Clair Lewiston, ME

Great customer service and very helpful and very informative!

2 years ago

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Terry Socks IL

They are very friendly to work with and have gotten what they said they would do done

2 years ago Edited November 1, 2023

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Joshua Deal Birmingham, AL

Experience was excellent my savings was over 15,000 usd thanks Americor

2 years ago

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Renee Elliott IA

Very good very helpfull and very friend ly im very pleased with them helping me

2 years ago

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Kenneth Bouldin San Antonio, TX

Professional, courteous service, provided contact for any problems or concerns

2 years ago

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Tim Robbins Middletown, CT

Spoke with a person every time I called. Excellent customer support.

2 years ago

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Cynthia Edgar Allston, MA

I liked the one on one service and the time taken to explain the process.

2 years ago

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Henry Solis Weslaco, TX

I always get emails about the program and they help me to understand better of what I am doing.

2 years ago Edited November 1, 2023

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Tom Howe Chicago, IL

Everything is taken care of for me. It makes the process nearly painless.

2 years ago

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David Talladega, AL

Great people to talk too ! Made sure everything was understood.

2 years ago