Name: Americor
Rating: 4.9

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Verified Customer

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Micheal Jones Wilson, NC

The professionalism and service of the Americor representative.

2 years ago

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Gary Buckeye, AZ

Handled issues in a timely manner. Always professional and helpful.

2 years ago

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Donald Cheshire, MA

This company has very nice and friendly people great to work with

2 years ago

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Terresa

I liked the gal who helped me! She was interesting and through!

2 years ago

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BRYAN CARROLL Bristol, CT

Appreciate them for helping me with my credit card debt! Thank you.

2 years ago

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Nicholas Wilmington, DE

Had to settle most of the accounts by myself. Customer Service, several days to respond to questions I had. They take a 30% settlement fee on too of the payment fees.

2 years ago

Reply from Americor

We apologize for the challenges you've faced and the delay in receiving responses from our customer service team. We understand that your experience has not met your expectations, and we take your feedback seriously.

Regarding the settlement fee, it's important to have clarity about the fees associated with our services. We appreciate you bringing this to our attention, and we aim to ensure that our clients fully understand the costs involved in the debt settlement process.

If you have further questions or concerns about the fees or any other aspect of your account, please reach out to our Office of the President team at officeofthepresident@americor.com. We are here to address your concerns and provide the support you need.

Your satisfaction is important to us, and we appreciate your patience as we work to improve our services and better meet your expectations. Thank you for sharing your feedback, and we look forward to assisting you further.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Tina Georgetown, SC

Very friendly Great service Very knowledgeable customer service

2 years ago

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Allen

I thought Americor was going to work with me to save money on my debit? I am payin more now than I was on my credit cards debit.

2 years ago

Reply from Americor

We apologize if you're not experiencing the expected financial relief from our services. The goal of debt settlement is to help clients reduce their overall debt burden by negotiating with creditors to lower the outstanding balances. However, it's important to understand that debt settlement may not always immediately result in lower monthly payments, as it typically involves reducing the total debt over time.

To address your concerns, we encourage you to reach out to our Office of the President team at officeofthepresident@americor.com to discuss your specific situation. They can provide more information about your debt settlement plan, the progress made, and how it will ultimately lead to reduced debt.

We understand that the process can be challenging, and we want to ensure that you have a clear understanding of your financial situation and the steps being taken to achieve debt relief. Your satisfaction and financial well-being are important to us, and we are here to assist you in achieving your goals. Thank you for sharing your concerns, and we look forward to helping you better understand the progress you are making.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Jacob Rodriguez Camden, NJ

Horrible company, with even worse customer service. They are horrible at communication. They’re main purpose is not to help but to scheme you of your money

2 years ago Edited March 11, 2024

Reply from Americor

We appreciate your initial positive feedback and we are deeply sorry to hear about the decline in the quality of service you've experienced. We understand that consistent communication and support are crucial throughout your journey towards financial stability, and we apologize for any inconvenience you've faced.

Your feedback is valuable to us, and we are committed to addressing your concerns. To resolve the issues you've raised, we encourage you to reach out to our Office of the President team immediately. Your concerns about communication and the service quality are valid, and we want to ensure that your needs are met.

We aim to provide the best possible service to our clients, and we appreciate your patience as we work to address your concerns and improve your experience with us. Please contact us at officeofthepresident@americor.com, and we will do our best to provide you with the support and assistance you need. Thank you for sharing your feedback, and we look forward to assisting you in resolving these issues.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Parand

I just started. They've been knowledgeable of their service.

2 years ago

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Patricia

Everybody's been polite and helpful. I even joined the Facebook.

2 years ago

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Larry Thomas

Wonderful company. Every time I call I always get my answers.

2 years ago

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Ana Cravo New Bedford, MA

Americor made everything easy & answered any & all questions I had!

2 years ago

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Tammy Shreveport, LA

Great customer service diligent to settle debts kept me informed

2 years ago

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Marla Fusilier

I like that everyone I spoke to answered all of my questions thoroughly.

2 years ago

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Tyrone Gray FL

Flexible, great customer service, and easy access to the app.

2 years ago

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Alfreda Jones Dallas, TX

I don't like credit 9.too forceful, put down Americo supposed to be partners.Dont trust them. Intimidating.

2 years ago

Reply from Americor

We appreciate your feedback and the concerns you've expressed about the partnership with Credit 9 and the level of pressure you've felt. Your trust and comfort are essential, and we want to address your concerns.

We're committed to fostering a positive and supportive relationship with our clients, and we regret if the interaction with Credit 9 has caused any discomfort. We take your feedback seriously, and we're dedicated to ensuring that you have a better experience.

To address your concerns, please contact us at officeofthepresident@americor.com. We will work together to find a resolution that aligns with your financial goals and ensures your comfort throughout the process.

Thank you for bringing this to our attention, and we look forward to making amends and enhancing your experience.

-The Americor Team

Nov. 1st, 2023

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Verified Customer

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Dianne Quincy, FL

They were professional and caring and I felt hope reentering my life

2 years ago

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Daniel St Clair Lewiston, ME

Great customer service and very helpful and very informative!

2 years ago

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Terry Socks IL

They are very friendly to work with and have gotten what they said they would do done

2 years ago Edited November 1, 2023

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Joshua Deal Birmingham, AL

Experience was excellent my savings was over 15,000 usd thanks Americor

2 years ago

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Renee Elliott IA

Very good very helpfull and very friend ly im very pleased with them helping me

2 years ago

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Kenneth Bouldin San Antonio, TX

Professional, courteous service, provided contact for any problems or concerns

2 years ago

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Tim Robbins Middletown, CT

Spoke with a person every time I called. Excellent customer support.

2 years ago

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Cynthia Edgar Allston, MA

I liked the one on one service and the time taken to explain the process.

2 years ago

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Henry Solis Weslaco, TX

I always get emails about the program and they help me to understand better of what I am doing.

2 years ago Edited November 1, 2023

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Tom Howe Chicago, IL

Everything is taken care of for me. It makes the process nearly painless.

2 years ago

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David Talladega, AL

Great people to talk too ! Made sure everything was understood.

2 years ago

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Joann Lehman

very nice and friendly. Always helpful and answering all my questions.

2 years ago Edited October 16, 2023

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Ida Dunham Birmingham, AL

I like how all the employees treated me.they answered all my questions

2 years ago

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Daniel Blake Abbeville, LA

Overall customer service and explanation on how I benefit from the service.

2 years ago

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Lonnie Bernstein Phoenix, AZ

Making progress 4 cards down 2 to go. Love only having to deal with 1 payment.

2 years ago Edited October 25, 2023

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Maria San Diego, CA

I am very pleased with the people I've talked too. Very helpful.

2 years ago

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George Holt Kansas City, MO

They have keep me informed on what they are doing and been very accommodating

2 years ago Edited October 19, 2023

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Fred Schafer Lima, OH

Sales pitch is excellent. I have not received any benefit yet after 6 weeks.

2 years ago

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Phillip Minneapolis, MN

Great service. Looking forward to our continued relationship.

2 years ago

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David Rushbrook Chandler, AZ

After 3 months, I have two settlements. One saving me 4K. Great job!!

2 years ago

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Annette Jonesboro, AR

I can only give four star they just started working with me, they customer service skill are great!

2 years ago

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Clarence Vereen Plano, TX

Exceeded all my expectations, Great company and excellent customer service.

2 years ago

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Scott Johnson Snyder, NE

They are very upfront about what they can do and what you need to do to make this work.

2 years ago

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Adela Los Angeles, CA

GREAT COMPANY SO WORTH IT, THEY HAVE ALREADY TAKEN CARE OF ONE OF MY ACCOUNTS

2 years ago

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raymond daniels Woodridge, IL

2 years ago

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Kim Pointer Valencia, CA

Great company. Very helpful and insightful with excellent service!

2 years ago

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Phillip Pratt

Very professional,friendly, helpful, knowledgeable, helpful,

2 years ago

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Yenisey Echazabal FL

They have shown interest in my case to help me lower my debts

2 years ago

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Elio Salazar

I like it because they are helping me get back on track financially.

2 years ago Edited April 3, 2024

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Denise

They helped me with my debt and they explained the program thoroughly.

2 years ago

Reply from Americor

Hello, Denise. It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

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richard gonzalez

I'm very happy i choose them to handle my debt consoildation

2 years ago Edited April 24, 2024

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Terry Reber Washington, DC

Had a tough time trying to get a hold of my lawyer they assigned to me! But otherwise it's been a good ride so far!

2 years ago

Reply from Americor

Hello Terry, thank for taking the time to share your experience with us. We appreciate your perspective and we are always striving to improve our services. Unfortunately, we cannot locate your contact information based on the provided details, preventing us from reaching out directly to address your concerns. While we wholeheartedly respect your decision to cancel with us, we believe that we can still continue to assist you in your journey to becoming completely debt free. Please get in touch with us via email at officeofthepresident@americor.com so we can create a better customized debt relief plan for you.

Sep. 25th, 2023

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Verified Customer

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Darlene Dressel

I love how everyone has been wonderful….thank you so much.

2 years ago Edited April 22, 2024

Reply from Americor

Thank you so much for taking valuable time out of your day to leave us a review. We are committed to always be there for you! Best regards, Americor

Sep. 25th, 2023