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Americor

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9.2

Overall Score

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Beth Frank

Roxanne was friendly, professional and very helpful. She answered all of my questions completely and was very patient with me. She made the process seemles.

2 years ago

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Alicia C Keyes (Lisa) Williamston, NC

Excellent communication Exceeded Expectations. Agents are always available to help you guide you through every step of the way. Thank you Americor for a job well done.

2 years ago

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Leah Skeeters

I have not been in the program long enough to honestly have an opinion. I just had my 2 settlement and I have 2 more to go. It works just didn't know it would take so long. Goals for 2024

2 years ago

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Duane

Everyone I’ve spoken with has been very professional and thorough. Even Sofia! Lovely girl! I look forward to working with everyone, right up to Kristin B..

2 years ago

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AL Jackson New Bern, NC

After only a week in a half, America has been very proactive. The accounts that were submitted to settle with creditors are already in the pending funds stage.

2 years ago

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Fernando Rosa San Benito, TX

Dealing with Katia was a pleasure. She made the process simple and she answered every question. She mad me feel very comfortable in the whole process. Great Job!!!

2 years ago

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David Mcdaniel

They keep in touch with me for any changes or other things that come up. They always ask me are there any questions before the call has ended. They are very polite and p

2 years ago Edited February 5, 2024

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Ashley Lewis

Very helpful and patient. Answered all my questions and the information was very easy to understand. The overall process was quick and a pleasant experience.

2 years ago

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Anthony Angeloni

Americor has taken steps to try and improve my credit situation from what correspondence I have received whereas the previous company national debt relief did nothing or contacted me other than taking my money evert month

2 years ago

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Jann Mafi-Lee Sacramento, CA

I had a wonderful experience due to Mr. Matthew R. He related to my being apprehensive about starting the program. He answered all my questions and made me feel at ease.

2 years ago

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Jerry Judd

Well, there are some aspects i was not aware of. After settlement there was yet another renegotiated settlement. But it did save me as much if not a little bit more.

2 years ago Edited April 18, 2024

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Angel Garcia FL

I am so happy with Americor, because now I have a piece of mine, knowing that all my past bills will be paid for at a reasonable rate. Thank you for everything guys

2 years ago

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George Warren

So far i am very satisfied with Americor everything is going as planned and waiting for the end result 😀 which is to be debt free 😀 thank you Americor for the help 😊

2 years ago

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Karene Schnellbach Cincinnati, OH

Americor has been very helpful through this whole process. They answer all my questions in a very quick response. They are very friendly and their website is easy to use.

2 years ago

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Theresa Merrillville, IN

I am very satisfied with Americor . They kept me informed every step of the way. I highly recommend Americor to anyone looking to consolidate their debts

2 years ago

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Carrie Turner Grove, OK

They are so friendly and helpful. I had anxiety about doing this at first but they are coming through on all of their promises. The communication has been great too.

2 years ago

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Pamela Parson Elizabethtown, KY

Negotiated most of my debts for a lesser amount, great communication, flexible with payments when emergencies arose. Easy to work with. Highly recommend.

2 years ago

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Ging98 Omaha, NE

Wow! It’s great to know Americor is working behind the scenes to make things happen! I received a settlement within the first two months of working with them. Thank you!

2 years ago

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Antoinette Peters

Americor has been such a great help! Anyone who feels like there drowning should do this.. all that pressure goes away.. they make everything so simple!

2 years ago

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Ondra Lewis Houston, TX

It was good overall process. And the agent was nice a professional and explained everything well. And it made a difference that I could understand everything he was saying.

2 years ago

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Lyle Reppart Cardington, OH

No communication with you at all. Your paying as much to them as you are your creditors. They take their money monthly on accounts that are being paid off, so it takes forever to move to other accounts. You can call your creditors and do exactly what they do for you, and not take the huge credit score hit or pay them what your supposedly saving by using them. They have not been worth using, and they are not honest up front about anything. They take your money out early all the time, and will blame it on your bank too.

2 years ago

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Reply from Americor

I appreciate your candid feedback, and I want to extend my sincere apologies for the challenges you've faced with our services. Your experience is of utmost importance to us, and I regret that we have fallen short of your expectations.

I understand your concerns about the lack of communication, high fees, and untimely withdrawals. This is certainly not the level of service we aim to provide, and I want to assure you that we are taking immediate steps to address these issues.

I want to assure you that we take your concerns seriously, and we are committed to making the necessary improvements to regain your trust and kindly request that you reach out directly at officeofthepresident@americor.com.

Your satisfaction is our priority, and we appreciate your patience as we work to rectify these issues. Thank you for bringing these matters to our attention, and I hope we can work towards resolving them to your satisfaction.

Best regards,
Americor

Dec. 11th, 2023

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Jamie

Rod was extremely helpful and knowledgeable throughout the entire process. I would recommend him and Americor to anyone who’s looking for debt relief options!

2 years ago

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Michael Fitzgerald

I keep getting emails saying they need to talk to me about a negotiation. I call and email back. same thing next day. Need help with communication. so far not happy with this part of the process. Other than that Maritza did a great job dealing with Target. Hope communications improve.

2 years ago

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Reply from Americor

Thank you for taking the time to provide your feedback. We appreciate your kind words about Maritza's efforts in dealing with Target.

However, we understand that the communication aspect has not met your expectations, and we sincerely apologize for any inconvenience caused. Your concerns are valid, and we are committed to improving our communication processes to ensure a smoother experience for you.

We have taken note of your experience with the emails and calls regarding negotiations. This is not the level of service we aim to provide, and we apologize for any frustration it may have caused.

To address this issue promptly, we will conduct an internal review of our communication procedures. In the meantime, we assure you that our team is actively working to enhance our responsiveness and clarity in all communication channels.

If you have any immediate concerns or if there's anything specific you'd like to discuss further, please feel free to contact us at officeofthepresident@americor.com. We value your input, and your satisfaction is our top priority.

Thank you for your understanding, and we appreciate the opportunity to improve your experience.

Best regards,
Americor

Dec. 11th, 2023

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John Fulton Arlington, TX

Brian D, from Priority was was very enjoyable to work with, and very knowledgeable. This is day one of my Americor experience and I expect many more good days ahead.

2 years ago

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Owen Chismar Dulles, VA

Overall, these folks are awesome. Great customer service. They answer any and all of my questions, clearly and straight forward. I like that a lot.

2 years ago

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Rebecca Podleckis Chapin, SC

Everyone is wonderful to work with. So refreshing to actually be treated like a human rather a number on a file. Welcome emails and calls 📞 to check ✔️ in.

2 years ago

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Christie Leatherwood Corinth, MS

I hope I did the right thing joining Americor. I’ve seen mostly good reviews about Americor. I just have to have patience and trust that I made the right decision.

2 years ago

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JCR (CUBA)

An amazing company what a great help providing me with saving thousands of dollars thank you Tanya who was my representative and thank you Americorps stay strong!

2 years ago Edited December 6, 2023

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John Koch jr Somerville, MA

John was awesome his professionalism won me over. Thankful for good people like this that care about what they do and who they do it for. Much appreciated.

2 years ago

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Wanda Pickle Charlottesville, VA

In eight months four of seven accounts have been settled for an average of 45%. I am VERY pleased! I could never have achieved this peace of mind on my own.

2 years ago

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Eric Whalen Alexander City, AL

Just started program a little over a month ago and just received/accepted 1st negotitation offer. There is light at the end of the tunnel via Americo!

2 years ago

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April Reid Dalton, GA

I really enjoyed the conversation I had with Carlos. He really went above and beyond to make sure I got what I needed and that I understood everything.

2 years ago

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Tina Pablo-Long Olympia, WA

Zach was very patient when answering my questions. He was thorough when explaining things, which I very much appreciated. I feel I am on my way to financial freedom.

2 years ago

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Angela Pinto St. Petersburg, FL

So far I feeling positive of making the right choice having Americor help me with my Debt. We settled one case and working on another and getting this debt behind me.

2 years ago

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Mike Montgomery, TX

The communication was not sufficient with creditors which drove litigation on 1 debt and almost on another. The last creditor reached out to me due to non-responsiveness from Americor. Estimates of debt settlements were not accurate and not as good as advertised. For the final debt, Americor sent thousands of dollars without receiving the agreement in writing from the creditor. Americor says I will need to contact the creditor for the agreement (even though Americor sent all the other ones) and that they cannot provide it. So now I am doing part of their job for them and left with a questionable verbal agreement at best for the final "settlement". Americor should refund me the fee associated with this debt that was not managed properly.

2 years ago

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Reply from Americor

We appreciate your feedback and take your concerns seriously. We apologize for any inconvenience you may have experienced during your debt settlement process with Americor. Our team is committed to providing effective solutions, and we regret that your experience did not meet your expectations.

Please contact us at officeofthepresident@americor.com to provide more details about your specific case. We are committed to finding a resolution that is fair and satisfactory for you.

Once again, we apologize for any inconvenience you've experienced, and we appreciate the opportunity to address your concerns. Thank you for bringing this to our attention, and we look forward to working with you to find a solution.

Sincerely,
Americor

Dec. 4th, 2023

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Sherri Forrest Butte, MT

I like that something is getting settled. Wish I knew how it's going to work. I'm stressed welfargo keep sending messages and calling. The others also.

2 years ago Edited February 15, 2024

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Saruul Bold

Mr Agent Jason was really helpful and professional and taking care of my all questions and issues. Thank you Mr Jason i hope you the all best in your future!

2 years ago

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sean wood

They are Professional used car sales men. My payments right out the gate are scheduled for the wrong day. Of course they won’t stop the payment process and change it to the correct date so I’m at bank paying for a stop payment. I have called 3 times now about this today. Told the first lady I wanted to cancel the whole thing and she hung up on me. Second guy ALLEN basically did the same thing forcing me to listen to his closing spill before transferring to a music for about five minutes before the call just dropped. Called again and spoke to a lady took 45 minutes to get someone on the phone. Three calls, 1 hour and 30 minutes total And I can only cross my fingers and hope they actually close the account. They don’t relieve anything they just simply cause you more stress. I have a feeling that the majority of their five star reviews are bot Generated.

2 years ago

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Reply from Americor

We sincerely apologize for the frustrating experience you've encountered, and we appreciate you bringing this matter to our attention. It is disheartening to hear about the difficulties you've faced with scheduling payments and the challenges in reaching our customer service.

We understand the importance of addressing these issues promptly, and we are committed to resolving them. We take your concerns seriously, and we will investigate the payment scheduling matter to ensure it is corrected promptly. Additionally, we are reviewing our customer service procedures to prevent such challenges in the future.

Regarding the difficulties you experienced when reaching out to us, we deeply regret the inconvenience caused. This is not the level of service we aim to provide, and we will address the communication and customer service issues to ensure a more seamless experience for our clients.

To expedite the resolution and discuss your concerns further, we encourage you to reach out to us directly at officeofthepresident@americor.com. We are committed to rectifying these issues promptly and providing the support you deserve.

Once again, we apologize for the stress this has caused, and we appreciate your patience as we work towards a resolution.

Sincerely,
Americor

Dec. 1st, 2023

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Tony Cortez San Dimas, CA

Just wish you'd move a bit faster, i'm getting phone calls and would love to get all this behind me, but at least you resolved Merrick Bank, thank you all very much!

2 years ago

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Dania Lazo Naples, FL

I’m so happy and satisfied with Americor the way they communicate with the customer notifying every step of the way, always there to help. Very happy I picked Americor

2 years ago

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Cheryl Treadway

Tim was extremely helpful and patient with me. His customer service skills are top notch. I would recommend this company to anyone I know who needs it.

2 years ago Edited November 28, 2023

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Ray St. Petersburg, FL

The program does have several fees associated with it but the ability to just have to pay 1 payment, reduce the amount you owe and it be hassle free; it was well worth it.

2 years ago

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kevin Miguel Seattle, WA

Jay is the guy! I haven’t started with anything yet but He explained me everything well and answers all my crazy questions. Very respectful and very good customer service .

2 years ago

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Brandi Bunn

I can’t believe I’ve only been with them for two months, and They already have one of my credit card debts negotiated and it will be paid off this month.

2 years ago Edited February 7, 2024

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Kenneth Haynes Galveston, TX

l like the work they are doing for me with every negotiation they notify me and get me approval before going forward I’m totally satisfied. Kenneth Haynes

2 years ago

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Latesia “SlimGoodies” Smith Sacramento, CA

The lady I spoke with princess I think she was great explained everything to me and asked if I understood everything great feedback and assurance in the program

2 years ago

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T Dall Cleveland, OH

I really appreciate this company for helping me out off so much debt me credit going back up am getting offered from a lit of credit card company thanks great job

2 years ago

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Celeste Rodriguez Los Angeles, CA

Americor is the best debt relief program hands down. They have helped me relief more than half of my debt and still continue helping me. Appreciate them for everything

2 years ago

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Margaret Allen Myrtle Beach, SC

I had the pleasant experience of working with Aiden G. He's the BEST!!!!!! Extremely knowledgeable and patient and informative of what was the best route for me to take.

2 years ago

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Dominic Bluffton, SC

Henry H, my customer service rep was patient, knowledgeable and extremely helpful. He is an asset and I am glad to have worked with him, thank you Mr. H!

2 years ago