Name: Americor
Rating: 4.9

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Tom LaGesse CA

Very pleasant to deal with during initial contact. That's because they're trying to make money off of you. Make no mistake about that. You are a cash cow to them. However, if you change your mind about the program, suddenly, the person you've been talking to will ghost you. After confirming cancelation of the program, I now get phone calls to get back on under the guise of follow-up, as well as these feedback requests.

2 years ago Edited October 25, 2023

Reply from Americor

We appreciate your feedback and are truly sorry to hear about your experience. It's important to us that our clients receive honest and transparent service from the beginning to the end of their engagement with us.

We apologize if you felt pressured or experienced any frustration in your interactions with our team. We value your input and are committed to improving our services. Please know that any follow-up communication after cancellation should be respectful and informative, and we take your concerns seriously.

If you have decided to cancel the program and still receive communication that you do not wish to receive, please let our team know about this so that we can address it accordingly. We're here to assist you, and we want to ensure that your experience with us is as positive as possible. Our team is waiting for your response at officeofthepresident@americor.com.

Your satisfaction is important to us, and we thank you for sharing your feedback, which helps us continually improve our services. If you have any further concerns or if there's anything specific you would like to discuss, please don't hesitate to reach out to us.

Sincerely,
Americor

Nov. 1st, 2023

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Ellen

When I spoke with the rep, I explained that my utilities were not included in my consolidation, and I could not stop their ACH automatic payments prior to their company's initial withdrawal. I asked that my consolidation payments not start until November. She said she understood, and would see what she could do. She put me on hold, then came back a bit later and said that I would be charged $49 for October and I could start regular ACH withdrawals in November. That did not happen. The 1st full payment was taken out the next day, causing the bank to pay my utilities, with over draft fees. Which is what I was trying to avoid. I wish I had put my foot down and not let the initial rep convince me that I would not find a better rate, if I waited. I was so upset after seeing my negative bank balance, that I had a cardiac episode and had to be rushed to the hospital. Just because no one listened to me, and allowed me to wait until November, when I knew I would have enough funds to cover what was not part of the consolidation.

2 years ago

Reply from Americor

We are deeply sorry to hear about the distressing situation you've faced, and the impact it had on your finances and health. Your well-being is of paramount importance, and we sincerely apologize for the misunderstanding and the inconvenience you've endured.

It's clear that there was a miscommunication regarding the start of your deposits. We understand that you had expressed your concerns about your utilities and the need to start payments in November. We regret the situation that occurred and the subsequent overdraft fees.

We take your feedback seriously, and we want to address this issue and make amends. Please contact us at 866-333-8484 or via email at officeofthepresident@americor.com

Your satisfaction and peace of mind are our top priorities, and we're committed to rectifying this situation and ensuring that your experience with us improves moving forward.

Thank you for bringing this to our attention, and we wish you a swift recovery and good health.

-The Americor Team

Nov. 1st, 2023

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Michael Deseguirant Shelton, WA

Well it's a little to early to give accurate review so far so good have made my first payment but we will see what the final out come is going to be to be continued.....

2 years ago

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Hiddenpower12 Tucson, AZ

Americor has been super helpful getting me from the start of my debt recovery journey to being able to see a definitive end in sight. I'm super glad I went with them

2 years ago

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Rickie Daniels Plainfield, IN

I like the explanation of what happens after the course of the program. I really didn’t like the contradiction of the process steps and start up money and enrollment into the loan program.

2 years ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

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Contessa Anderson Gilmer, TX

This is the biggest bait and switch out there. I deposited $10,025 to Americor, they made $6,100 in payments, and took $3,400 in their fees and another $444 in fees to their bank. To clarify, I paid 61% in fees. This is directly from my Reliant (their holding bank) statement. In addition, Americor continuously calls you to add more to your ‘settlement” account, which I did. They waited for one of my creditors to sue me, then shrugged and told me to just pay it myself (I’m still paying that monthly by myself). They also lie about the length of the program. I was told per my deposit schedule it would be 18 months to complete the program. After 24 months, a lawsuit, and another creditor never being contacted, I cancelled. They sent the remainder of my account to a creditor under a different name than any I enrolled in the program. Find another company that doesn’t gouge you for a 61% fee.

2 years ago

Reply from Americor

Greetings Contessa,

Thank you for sharing your feedback about your experience with Americor. We value your input and are sorry to hear that your expectations were not met. We understand how important it is for our customers to see their accounts settled within a reasonable timeframe in order to provide them with a smoother completion of their Debt Resolution program.

We apologize for any confusion caused during the process and understand your frustration regarding the fees and the negotiation timeframe. We always strive to provide clear and transparent information about our services and their associated costs. We apologize if this was not adequately communicated to you.

Unfortunately, we cannot locate your contact information based on the provided details, preventing us from identifying your specific issue or reaching out directly to address your concerns. Please get in touch with us via email at officeofthepresident@americor.com so we can better understand the events that took place and work together on a resolution.

We sincerely appreciate your feedback and hope to have the opportunity to address your concerns.

Best regards, Americor

Aug. 15th, 2023

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Helen Knoxville, TN

There were some things I didn’t feel was explained well to me but maybe it was just me. I finally spoke to someone that explained everything where I understood it perfectly. Then I was sorry I had consolidated. Thanks to the lady who explained everything again. I’ll be glad when it’s over.

2 years ago

Reply from Americor

Greetings Helen,

Thank you for taking the time to share your feedback about our services here at Americor. We apologize for any dissatisfaction or confusion you have experienced during your time working with us. We value your feedback and will take your comments into consideration as we continue to improve our services in order to better serve our clients.

If you have any further questions, please do not hesitate to reach out to us at officeofthepresident@americor.com. We are always here to assist you.

Thank you once again for sharing your thoughts with us.

Best regards, Americor

Aug. 16th, 2023

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Tonya Sanford

It was such a fast paced process! It sounds like a great thing but I’m not sure if I did the rite thing. I just needed help figuring out the best way to get out of debt quicker

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 16th, 2023

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cheryl mcdermott Ripon, CA

So far so good I’m still in the negotiation phase but it looks very promising. Looks like I’ll be able to get in for years and that’s very exciting. Thank you Americor

2 years ago

Reply from Americor

Hello, Cheryl. Thanks for the review! Nothing makes us happier than hearing we were able to provide you with a great experience!

Best regards, Americor

Aug. 16th, 2023

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Andrea Price Lake Mary, FL

Americor came to my aid when in needed it the most. They’ve been like a compass to me, guiding me through the entire process and keeping me informed every step of the way.

3 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 17th, 2023

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Angeal Lubbock, TX

I am still in the early stage of being debt free but so far I can say that Jeffery L an awesome and his customer service is top-notch. Everything has been explained clearly

3 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 17th, 2023

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Todd Bethke Delavan, WI

The people at Americor have been very helpful and friendly. They have made the debit consolidation hassle free, and have calmed my anxiety about the process.

3 years ago

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LaQuitta Grove Memphis, TN

Trent was wonderful! He was very attentive to my needs, also informative when I answering my questions. I would recommend Americor to friends and family!

3 years ago

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Kimberly Farnham South Portland, ME

Ok I guess. Accidentally ended up paying more because I thought I needed to pay it myself. What I ended up doing is saying to pay more when that isn’t what I wanted to do. The employee who worked with me over the phone was great.

3 years ago Edited January 10, 2024

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Kim Douglasville, GA

The agents that helped me was so patient. They made very helpful suggestions in setting up my accounts. I’m very grateful to go through the process.

3 years ago

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Darren North Bergen, NJ

I thought I might get a loan up to $23,000 according to the Credit9 mail I received to consolidate an existing loan. After I applied online, my phone soon rang. I started not to answer it because I really don’t like to talk to people trained to talk fast and persuasive. But I answered it. Debt consultant Jeffrey G was on the other end. I told him upfront that I was no longer interested. But he couldn’t take no for an answer. And he couldn’t have been more nicer, patient and knowledgeable of my initial request for a loan now quickly turning to a debt settlement conversation and that he was from Americor and not Credit9. Long story short I signed the contract for the program. That same evening-a Sunday-I decided to cancel my contract. I sent Jeffrey and Americor an email to do this and tell them my reason why; I didn’t want my excellent credit that I worked so hard to attain to suffer and that I could soon make it out of debt myself. Jeffrey left me an email and voicemail to give him a call the next day. Although I really didn’t believe I had to and I was busy with chores and errands after a night of working, I called him back. Still not being able to take no for an answer, he began to go on about the benefits of the program. I told him I was “busy” and said “no” as he went on . “So I can’t say anything to you?” Jeffrey G asked even after I said “I don’t want to be rude.” After he said “you’ve wasted my time “ and in the middle of him beginning to cancel my contract-I guess, I hung up on him. Obviously Jeffrey can only be kind and patient when you say yes to him. It says in their own agreement you can cancel at anytime and there are no guarantees. In addition to this, there are also looming tax implications. Personally, I broke my own rule by not checking reviews and other con’s first. And oh yeah: Get rid of Jeffrey G!! If not, retrain him! He’s like a fake best friend: He’s alright with you as long as you don’t say no to him.

3 years ago

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Verified Customer

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Traci Helton Latham, OH

Excellent customer service. Professional snd courteous through the entire process. Would have been 5 stars, however in my opinion the fee structure is confusing and a bit excessive.

3 years ago Edited May 15, 2023

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Verified Customer

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Barbara Clifton Park, NY

Jessica was great to work with. I am receiving calls from Merrick and Avante, Is there anything you can do to stop them. Also Lending tree took a payment out this month?

3 years ago

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Verified Customer

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Christine Anthony Montclair, NJ

I don't like that they worked on the higher balanced account 1st and all the collected money is going to that while the other accounts are just sitting with nothing happening and affecting my credit even more. After 7 months, I only have 1 settlement out of 10.

3 years ago

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Verified Customer

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Viola Weber Bellefonte, PA

Do not hesitate to join Americor the process is good and gives you a new start of a financial recovery. Everyone is very helpful and friendly if you need more advice.

3 years ago

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Verified Customer

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Dave Elsea Sparta, IL

I am getting leary of the time involved to start negotiations. I have received correspondence from the creditors that have indicated that they are willing to negotiate, and I find that Americor hasn’t even attempted to start negotiations. I have been informed by Americor that they will start attempting negotiating with Care Credit and American Express sometime within the next two months. I signed up in November. Why the hold up?!

3 years ago

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Verified Customer

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Jeronimo Herrera Los Angeles, CA

3 years ago

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Verified Customer

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Dana Hill Des Moines, IA

Thank you for the help with the debt. I appreciate the help that has been given to support me through the process. I would recommend Americor for assistance. Thank you!

3 years ago

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Verified Customer

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Jennie Restom Metairie, LA

They explained everything the way I could understand it. All the people are very nice. It has been nice working with them. I think this is a great company.

3 years ago

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Verified Customer

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Maria Carattini Sayreville, NJ

The point of doing this is to get the depth lowered and interest rates dropped to my understanding. That’s not the case with one of my accounts. My creditor doubled what I owed. Talked about with agent supposed to get back to me about it. Never did. A little disappointed

3 years ago

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Verified Customer

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Sandra McCloud GA

I disliked that every time called into Americor cause of anxiety u never received straight answer. li got t one settlement and my part 6$$.00. I wasn’t told that my fee was going be over 700.00. When I found it wasn’t titled nothing. I called in the person knew nothing I was asking. she didn’t know. Then days later it was titled. Also the FB site says your u can talk about your experience with other members. I got knocked out of there for almost 4 days. Called the Americor was told I wasn’t blocked out. so I sent pictures. So I Question the honestly there. I canceled and took my money and debts back settled them myself. the worst thing they tell you they would be noticing your debts. well they don’t I got summoned to court the lawyer for company and judge neither had been notified. The lawyer told me call Americor to have them call him. I did and they said that she wasn’t calling.

3 years ago

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Verified Customer

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karen ponte WA

all of the reps have been so helpful and professional. Debts are being paid much quicker that I thought they would be. I am very happy with Americor.

3 years ago

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Verified Customer

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Kevin Naethe Meridian, ID

Don't feel they reach out to creditors for I have to contact Americor to get updates. I have been with them 6 months and all my accounts are in collections and they have not contacted the collections agency to settle the debts

3 years ago Edited May 15, 2023

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Verified Customer

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Justin Lopez

I don't like that the company hooks you by saying they will consolidate your loans into one payment. They show how much they consolidate then take months to finally work with one debt collector. My credit went from a 730 to a 530 in 6 months and continues to drop. We are in the middle of April and still only one out of four debts Americor is currently working with. The non stop ringing of the phone and the constant alerts seeing my credit fall has been the worst experience I have ever endured. I was better off just paying them myself. This was a first and last time I will every go through Americor.

3 years ago

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Verified Customer

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RATHINDRA N BISWAS Los Angeles, CA

Very good company I never seen that. Americor is the blessing company, who are helping people for debt relief. Everyone should to be use the app. Thank you.

3 years ago Edited May 15, 2023

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Verified Customer

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Wendy Frazier Douglasville, GA

This company does a good job with settling my debts. I started the program in November and have three creditors settled. I am letting the program work for me.

3 years ago

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Verified Customer

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Jim Bradychok Montello, WI

I've been paying for months. I have 2 credit cards about to write off my debt and offering me a payoff amount. Isn't that what you are suppose to do? Why are they contacting me? Plus, you overlooked a card that has now been wrote off dropping my score even more. Not happy.

3 years ago

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Verified Customer

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Leonard Little Wenatchee, WA

Americor gave me the options as to what bills I was going to continue to pay on and the one they would pay on. Was able to add bills to Americor's bills to pay.

3 years ago

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Verified Customer

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Antoinette Wingfield San Francisco, CA

This my first time working with a company like Americor and so far so good. I just closed my first debt and I'm looking forward to closing more and they work with me through all that's going on in my situation.

3 years ago

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Verified Customer

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michael porter Germantown, TN

It's really nerve ending with all the calls, letters, and emails. They say the talk to the creditors. Isn't it actually harassment, the creditors continuously trying to contact me all the time if they know legally they have to go through the debt consolidator??

3 years ago Edited January 10, 2024

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Verified Customer

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Michelle Bowie, MD

Everyone was super friendly and very helpful. They answered all my questions and were available whenever I needed them. They made fixing my debt easy and left me worry free.

3 years ago

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Verified Customer

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Roger Cincinnati, OH

I was told from the beginning that in 6 months if I followed all directions and continued to pay my remaining bills on time I would have a loan to consolidate the remaining debt but its been 9 months and I'm still following all the directions and patiently waiting so we will see.

3 years ago

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Verified Customer

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Katrina Reed Destrehan, LA

Hello Jessica, I have been a client for six months now two of my creditors are getting extremely antsy about the payment. They are REPUBLIC FINANCE (of which I have forwarded legal documents to you. The other is LOUISIANA FEDERAL CREDIT UNION (of which they are in the process of filing suit against me. Both have informed me that they have yet to speak to you and that is getting me extremely alarmed. I have been doing my best and following your instructions on not speaking to however, I'm getting really scared. Please HELP! Thanks

3 years ago

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Cindi Magasano Falls Church, VA

I have submitted a new collection 3 times, with no confirmation that it was received, nor has it been added to to file. Other than that, you all been doing a fabulous job at handling my creditors!

3 years ago

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Amira Williams Carlisle, PA

Americor is a great program! They were able to settle a few of my debts. The only thing I’m not a fan of is their customer service. Every time you call, you get a new person/rep and that can be frustrating after a while.

3 years ago

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Bonnie Hernandez Philadelphia, PA

I like that im doing something about my credit, trying to resolve matters through debt consolidation. I don't like that so far only 1 debt has a settlement and other accounts that have gone delinquent due to the process has greatly affected my good standing accounts and credit limits.

3 years ago

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Shadi Los Angeles, CA

At first, I started off like in the a lot, but I feel like once I was with you guys nothing has been the same every time I try to get in contact with with Gabriel or someone about my case I would get runaround and then I was told I would get a loan at six months of good payments and then after about two months, I went to call and make sure and they said it was 6 to 12 months now. I definitely would like to talk to somebody higher up.

3 years ago

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Chelsea Williams Dayton, OH

I would really appreciate seeing my accounts being settled a little sooner but I have had nothing but positive experiences with everyone from the customer support team that I’ve interacted with. It has been really difficult to see my credit take such a hit during this process.

3 years ago

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James Danburg Minneapolis, MN

Have had conflicting directive advice from some advisors. Their approach is reactive rather than proactive, and their Portal has severe limitations on formats that can be added to the document vault. Also, clients cannot view many documents or emails that staff have supposedly received.

3 years ago

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Barry Russell Antioch, CA

When I started working with Americor, they were very responsive and helped me upload or otherwise provide information to identify my debts and to identify how I was going to make my monthly payment to them for their services. Once they started, I rarely heard anything from them. I do not think that they are good at making "good will" calls, just checking to see how things were going or if I needed any assistance. I find them lacking in communication.

3 years ago

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Tami Gray Dallas, TX

It was only a short term solution that had caused me years of frustration. I should’ve just pay them off with a little bit of interest because they’ve drag this out and it’s ended up costing me more than it would have with my zero interest for the short interim. I followed all the protocols and nothing was as clean as they made it sound. I still have multiple accounts inaccessible because they’re listed as my POA long after my debts are resolved and all criteria completed. I’ve called and they’ve not taken action and these accounts that weren’t part of the debt restructuring are going to be closed eventually for going dormant. This will ultimately decrease my credit score since they are long time accounts that will be closed due to administrative negligence. If I had the choice, I would never have gone through this process, but I had a job to pay the bills. It just helped me to not pay interest. I ended up paying them when IIf I had the choice, I would never have gone through this process, but I had a job to pay the bills. It just helped me too not pay interest. I ended up paying them when I would’ve paid an interest in a long run in my credit suffered, and still has not recovered.

3 years ago

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Ron Asby Iowa City, IA

Very satisfied with americor. I would recommend them to anyone struggling with debt. The ease of not having to worry about creditors calling is a stress reliever

3 years ago Edited January 10, 2024

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Lincoln Eckard Yulee, FL

I really haven’t heard anything about any settlements except one maybe so I don’t know exactly what’s going on. I’ve been paying my money every month and I have not got an update on that yet.

3 years ago Edited May 13, 2024

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Bre E. St Louis, MO

Doesn’t work with you when you’re low on funds. I tried to work with Americor when I lost my job and was behind on my mortgage. When I asked them about lowering my payment they said no this is the amount we have to have every two weeks. So for three months my credit was ruined and I have had better luck just working directly with the creditor my self.

3 years ago

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Adam Hensley Pikeville, KY

Have paid almost $1000 dollars in and have yet to receive a call from anyone about my case. Anytime I need something I have to call. I’ve received zero feedback on progress and most of the time when I call I get very vague answers from customer service. Have received letters from a couple of creditors wanting to settle for a lesser amount. Have uploaded those documents to the portal and have gotten zero feedback on those as well. I understand it takes time but I think a monthly or bi-monthly check in from the Americor team would give customers a peace of mind when it comes to the program.

3 years ago