Name: Americor
Rating: 4.9

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George McDuncan

I'm a new customer and this was a customer service call to see if I had any additional questions and to make sure everything was okay. Great customer service.

1 year ago

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Edward Cooper-Narvaez

When I first talk to the representative I did not realize That you talked to my creditors to reduce the amount I owed I first thought this was a loan. but now I amd happy with what is happening.

1 year ago

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Marie hurley

This company gives me piece of mind they are doing a great job the only thing is when I download a document it would be nice if would let you know on the app if it’s added

1 year ago

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Rudolph Ward

It's been a great journey letting Americor handle all of my financial issues to help me get things straight and back on track they're doing a great job.

1 year ago

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Keith Gibson

The young man who helped us, Ryan M, was so helpful and walked us through the process with ease. He really made this whole experience a sincere pleasure. Thanks, Ryan!!!

1 year ago

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Chanel Drake

It's too soon to really rate because I just started. But I like the fact how helpful they are and how confident I am in them to help me get out of debt.

1 year ago

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Patricia Ann Jimenez

I entered into the program a few months ago. The team has been super supportive, response time has been amazing. I look forward to them helping me on my journey to success.

1 year ago

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Karla B

I like the fact that my accounts are settled quickly. I don’t like that when I have an offer it tells me to approve through the app as soon as possible but there isn’t anything to approve available for a few days.

1 year ago

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Courtney West

Americor helped me get out of debt when my company outsourced my job and I was laid off and struggled to pay back my debts. I had my accounts settled within 3 years

1 year ago

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Stacie Endicott

This company helps with negotiating however keeps you in debt by making small payments to creditors to keep you in the program longer to make money off the interest of the loans. When you call to inquire about specific questions you get the same questions and they say a manager is never available to help. They waited to negotiate my last card to get me to proceed with their credit9 program which did pay off the remaining 2 loans and that is when they negotiated my last card but then I was set into a new loan contract for 30 more months of lower payments so more money can be made off interest. I paid all my payments and they were paid on time. There is no excuse for 10$ payments with a 5$ bank fee per month being made to more than one creditor when I was paying 911.44/MO. I called and emailed several times to have this corrected and was given numerous excuses as to why the payment could not be increased to a more feasible number especially when paying a 5$ bank charge each time a payment is made. Will not recommend!

1 year ago

Reply from Americor

Thank you for taking the time to share your experience with us. We regret to hear that you were not satisfied with our service and that your experience did not meet your expectations. We take your feedback seriously and want to understand the issues you encountered regarding the size of payments, the bank fees, and your concerns about our program.

Your feedback is valuable to us, and we would like to investigate your case further to address your concerns. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

We apologize for any inconvenience you experienced and look forward to the opportunity to work with you to resolve these issues. Thank you again for bringing this to our attention, and we hope to hear from you soon.

Kind regards,
Americor

Apr. 19th, 2024

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Shelby Robson

The ease of registering the constant contact and the availability for contact. My stress has been greatly reduced and I definitely think it’s y’all at americore

1 year ago

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Ann Ebata

Life savers Laura was so patient and thorough with this entire process! She help us feel comfortable and confident about our debt and how to over come it so grateful ☺️

1 year ago

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Cynthia Burnett

So far so good. 😊 Less than a month in an have accepted my first settlement offer! 59% savings plus the interest. Fingers crossed 🤞 for the rest to go smooth.

1 year ago

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Deagra Small

1 year ago

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Radika

Carlos P. has been extremely informative and helpful. He explained everything in details. He was very knowledgeable as well. He answered all questions.

1 year ago

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Kay Taylor

I would recommend Americor to everyone with debt problems! They work with you and keep you informed each step of the way. Before you know it, you're out of debt!

1 year ago

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Kimberly Mears

I want to thank Ashley G. for her patience and help in this difficult situation. She helped to ease my mind and make this transition to financial freedom.

1 year ago

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David Navarro

I made 4 attempts to call and cancel opt out. Horrible experience finally 5th attempt agent was able to complete the process.Although he said he sent an email of the acct. Closure I've yet to receive it.The sign you up process is such a breeze but to opt out seems like a process agents playing games of hanging up on you or I can't hear you game 3x's over half an hour of ph. You can understand the frustration.

1 year ago

Reply from Americor

Thank you for sharing your feedback with us, and we apologize for the frustration and inconvenience you experienced during your cancellation process. Providing a smooth and efficient experience for our clients, whether it's signing up or opting out, is important to us, and we regret that we did not meet your expectations in this instance.

We take your concerns seriously and would like to address them promptly. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Your satisfaction is our priority, and we are committed to improving our processes to ensure a better experience for all of our clients. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

Kind regards,
Americor

Apr. 22nd, 2024

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Confesor Lebron

I don't have anything negative to say about Americor and I recommend Americor to anyone who wants to get dept free. So far so good very happy with my progress.

1 year ago

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Jonathan Henderson

An amazing experience so far 10/10 would recommend.They are life savers in this convoluted world of “life happens”.Thank you for what you guys do.Brilliant!

1 year ago

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Donna Pennestri

FRIENDLY VERY HELPFUL AND THEY MAKE SURE YOU UNDERSTAND ALL THE DETAILS. THEY ENCOURAGE YOU TO ASK QUESTIONS AND ARE ALWAYS AVAILABLE IF YOU HAVE A QUESTION.

1 year ago

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letitia armstrong

Christian was very knowledgeable he took his time to explain to me the process and the program I think I have made the right choice Christian I really appreciate you

1 year ago

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Erika Johnson

I've been in the program since August of 23. So almost 8 months and just had my first account closed. I knew it would be a lengthy process but when I started this was told it usually only takes 2 to 3 months for the first account to close. Just a little inpatient.

1 year ago

Reply from Americor

Dear Erika,

Thank you for sharing your feedback with us. We understand that waiting for results can be challenging, and we appreciate your patience as you navigate through our program. While we strive to provide timely resolutions, each client's situation is unique, and the timeline for closing accounts can vary.

We apologize if there was any miscommunication regarding the expected timeline for account closures. Rest assured, we're dedicated to helping you achieve your financial goals, and we're committed to working diligently to ensure the best possible outcome for you.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at Officeofthepresident@americor.com. We're here to assist you every step of the way and to provide the support you need.

Thank you for your continued trust in us.

Sincerely,
Americor

Apr. 19th, 2024

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John F.

Employees are very knowledgeable about the company’s services, they are very well trained, cordial to the clients & very willing to assist them whenever possible.

1 year ago

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Jane frye

I find very satisfying that the staff reached out to your client, If I were negative I would say that getting a late deposit added to your account was a little rough. so far so good.

1 year ago

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Joe Bonk

Americor has been awesome in helping me get my financial life back together. Communication has been smooth and pleasant. Actually seeing results faster than anticipated.

1 year ago

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Ugonna Ukwu

Personable, professional advocacy. As a busy nurse and health professional, I found the money education during my erractic windows of availability a Game Changer!

1 year ago

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Kerman Eddings

Mia was really helpful and really patient with me and made sure that I understand everything she was explaining to me. I really enjoyed working with her.

1 year ago

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Clarence Jones

Clear and concise questions and answers. Quick and direct responses with alerts and notifications of settlement offers. Maintained contact during the process until the final settlements and loan approval.

1 year ago

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Michael Jones

Because of the professional handling of my case. They were not afraid to admit that they made a mistake, and they corrected it. I am happy that I found them.

1 year ago

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Steve Moniz

Nick seemed very knowledgeable about Americorp’s offerings and he spent the time to reassure me that this was a viable path for me to take. He Was friendly and patient.

1 year ago

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Christy

Brian C. was very polite and very good at his job. I would have gone with Amicor except the company I am with said I would have to start all over.

1 year ago Edited March 25, 2024

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Kyle Farmer

I like the way they stay in touch with me and keep me informed every step of the way. Their customer service is very accommodating and prompt with service.

1 year ago

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JT Texpat

Tahni H! Extremely talented and helpful. She explained the process so thoroughly and professionally that it changed my perspective on this type program.

1 year ago

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C smith

Great process easy to talk to when communicating with staff from Americor keeping me in the loop on certain accounts they were working on overall great process

1 year ago

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Dorothy Payne Macon, GA

everything was great have taken Sasha burden off of me the young man who helped me with out of sight helpful, and I just prayed the Lord for this company

1 year ago

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Mari Hamilton

I have had the best experience with Americor They have been very professional and pleasant and have guided me through every step of my loan consolidation. Highly recommend.

1 year ago

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Suzanne Wright Los Angeles, CA

Horrible communication! I was served a judgement and tried so hard to get to someone who could help pay this bill 1st and NO ONE was available to help! Now I'm stuck in the program and wish I went a different route. There is literally ZERO communication with what's going on with my account. Especially when stuff like this arises. It's been over a year and 3 accounts are still listed as not settled. What happened was, they assumed I was going to take the Credit 9 loan, which I didn't because my payment would've been $150 higher than what I'm shelling out now. This would have really hurt my budget so I declined and now it seems my account is at a standstill, other than the money going to creditors who have already agreed to settle. I just wish there was a way to talk to the person handling my account. It seems like they are doing a really horrible job at it.

1 year ago

Reply from Americor

We're sincerely sorry to hear about your experience and want to extend our apologies for any inconvenience you've encountered. We understand the frustration that can arise when communication channels falter, especially during crucial moments like resolving a judgment.

We strive to provide seamless communication and support to all our clients, and it's disheartening to learn that we fell short in your case. Rest assured, we take your feedback seriously and are actively looking into improving our communication channels to ensure this doesn't happen again.

Regarding the misunderstanding with the Credit 9 loan, we apologize for any confusion caused. Our aim is to always provide options that align with our clients' financial situations, and we regret any inconvenience this may have caused.

We want to address your concerns promptly and work towards a resolution. Please reach out to us directly at officeofthepresident@americor.com so we can discuss your account in detail and find a way to address your unsettled accounts and improve your overall experience with our services.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to make things right for you.

Sincerely,
Americor

Apr. 3rd, 2024

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Patricia Carlson Kansas City, MO

The lady who called was very informative. She was very polite and very business oriented. She explained everything. I was very pleased with the entire phone conversation.

1 year ago

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Don Bridges GA

Very professional, easy to talk with and explained everything in detail. We were very happy with her :) We look forward to her helping us through this process !!

1 year ago

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Tarsha Sanford, FL

the customers agents i spoke with where great they answer all my questions and explained everything in full detail so i was able to understand everything.

1 year ago

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Danni Tolbert Houston, TX

Loving everything about Americore. I am so happy I have found out this company. My debt situation was crazy but now my finances are a lot better at this time.

1 year ago

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Angelica Ybarra Minneapolis, MN

GREAT DECISION THAT I MADE GONG TO AMERICOR. I GET HELP AS NEEDED ON THIS PROGRAM. WHEN I CALL IN FOR ANYTHING I GET THE HELP THAT IS NEEDED AND NOTHING LESS.

1 year ago

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Roger Macomber

They always answer all my questions honestly, respectfully, and completely. Everyone I have spoken to has always been professional and personable. I would highly recommend them to anyone in need of their services.

1 year ago Edited March 25, 2024

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Doug Mainellis Miami, FL

Tyler F was more than helpful. He is very clear in his presentation and answered all of my questions with complete confidence. It was a real pleasure dealing with you today.

1 year ago

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paulo gomes

I'm just a month and week in the Americor program and they already got a settlement and I had about 55% less than the balance. Great job in a quick time. Thank you.

1 year ago Edited April 5, 2024

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Brenda Jones Bridgeport, CT

The staff at Americor was very helpful in explaining their program. I am very pleased with my decision to trust them and I certainly have seen a difference.

1 year ago

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Kenneth Urasek Bowie, MD

1 year ago Edited March 6, 2024

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Thomas cox Lindenhurst, NY

Like I explained to customer service yesterday. We are starting o the wrong foot . I am not happy with the sales Agent Dash . I feel like he scammed me. He withdrew money prematurely, I explain the money won’t be in my acct. it has left me financially in a bind for 2wks . Plus am disabled, lack of sleep and Eli aged my blood pressure too levels that was detrimental to my health . Customer service told me I don’t have to deal with him . A little while later he left a message saying I am sorry. I didn’t want to hear it . I came to Americor for help . I am hit upset . Employees like Dash give companies l a bad reputation. I instructed customer service t Listen to the rsupposed recorded conversation . I was ver clear that there was no money in the account until the 3rd We’d of every month , he still wet forward with the premature withdrawal . Unfortunately I am still upset and Andy because of the financial position it caused me , which wasn’t good to begin with .i recommend anyone that is dealing with Dah the are better off hanging up . I am a very unhappy and disturbed with this whole incident.Especially costumer service told me I won’t have to deal with him . He calls me back and leaves a message of an apology. I am sorry doesn’t help me with the position he has left me with .. I really think the CEO of Americor . Should made aware of this From the begging I was very honest with the situation I am in .Instead of on long road I am still upset, I put off this review but after I couldn’t sleep I decided , to give my opinion .

1 year ago

Reply from Americor

We deeply apologize for the distress and inconvenience you have experienced as a result of your interactions with our agent, Dash. Your feedback is greatly appreciated, and we take your concerns very seriously.

We understand the gravity of the situation and the impact it has had on your financial well-being and health. It is unacceptable for any of our clients to feel misled or taken advantage of in any way.

Please know that we are taking immediate steps to address this issue internally. We will thoroughly review the recorded conversation and take appropriate action to prevent such incidents from happening in the future.

We sincerely apologize for any frustration or discomfort caused by this situation. Our goal is to provide assistance and support to all our clients in a professional and compassionate manner, and we regret falling short of your expectations.

If there is anything further we can do to assist you or alleviate your concerns, please do not hesitate to reach out to us directly at officeofthepresident@americor.com.

Sincerely,
Americor

Mar. 7th, 2024

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Dashea Mitchell Wichita, KS

Americor had been a wonderful experience and customer service support for me has always been top notch. I’m glad I found them. I trust the process and it’s paying off

1 year ago