Name: Americor
Rating: 4.9

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Americor Nicole

From the beginning Nicole was patient informative and customer friendly. Got my first settlement offer today. Hopefully this is the beginning of the end for debt

1 year ago

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Rebecca Melear

Great customer service by Melissa! Very informative and easy to speak with. I just started with the company so I do not have results beyond the beginning yet.

1 year ago

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Mark A Fix

Company is above average in all that is debt resolution; albeit Americor is sorely lacking in general customer relations. Speaking for ourselves, Americor did not honor withdraw dates and thus our account went into the Red several times.

1 year ago

Reply from Americor

We appreciate you taking the time to provide feedback on your experience with us. While we're pleased to hear that you found our debt resolution services above average, we're genuinely sorry for any inconvenience caused by our shortcomings in customer relations, particularly regarding missed withdrawal dates.

Please accept our sincere apologies for any frustration or inconvenience this may have caused you. We understand the importance of honoring commitments and maintaining clear communication with our clients, and we regret falling short of your expectations in this regard.

We want to assure you that we are taking steps to address the issues you've raised and improve our processes to prevent similar situations from occurring in the future. Your feedback is invaluable to us as we strive to provide the best possible service to our clients.

If there's anything specific you'd like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at Officeofthepresident@americor.com. We're committed to resolving any outstanding issues and ensuring your satisfaction.

Thank you for bringing this to our attention, and we appreciate your continued trust in us as we work to improve.

Warm regards,
Americor

Apr. 22nd, 2024

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Kathie Taylor

The representative, Belinda, was the reason why I agreed to work with Americor. She was thorough, caring and knowledgeable. She seemed focused on setting me up for success.

1 year ago

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Gilberto Arellano

They are very hands on everything that I was told before signing up it’s happening very fast to negotiate and super easy to accept negotiations over great company

1 year ago

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Julia McKown

I have been working with this company for 3 years now and in 2023 they said all my accounts had been settled. Come to find out AMEX was taking me to court and now Affirm is saying they still have a balance due. What are these people doing with my money?!

1 year ago

Reply from Americor

Dear Julia,

We are deeply sorry to hear about your recent experience and the frustration it has caused you. Your trust and satisfaction are paramount to us, and we sincerely apologize for any inconvenience or confusion regarding your accounts.

We understand the importance of transparency and accuracy in our debt settlement services, and it is concerning to hear about your continued financial obligations with AMEX and Affirm. Rest assured, we take your concerns seriously and are committed to addressing them promptly.

We are actively investigating the discrepancies you've mentioned to ensure a thorough understanding of the situation. Please know that we are here to support you and resolve any outstanding issues to the best of our ability.

We value your continued partnership with us over the past three years and want to assure you that we are dedicated to providing you with the highest level of service. Your satisfaction is our top priority, and we are committed to regaining your trust.

Please contact our customer service team at officeofthepresident@americor.com to discuss your concerns further and allow us the opportunity to assist you in resolving this matter satisfactorily.

Once again, we apologize for any inconvenience this has caused, and we appreciate your patience and understanding as we work to address your concerns.

Sincerely,
Credit9

Apr. 25th, 2024

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Christine Liguori

Representatives work hard on my behalf to obtain the best settlements on my outstanding accounts. Great customer service and knowledgeable to answer all my questions and concerns.

1 year ago

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Chad Frost

The Company so far has been great to work with. Everyone I've dealt with and talked to have been very polite and friendly with makes everything feel less stressful Chad

1 year ago

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Paul Melbostad

What I like is that so far the program has turned out completely as represented by the salesperson who signed me up. I was afraid it sounded too good to be true.

1 year ago

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Christina Bailey

There are no words how thankful I am for the wonderful help I received. Joshua R was professional and kind. I could get on a plane to go hug him for all his help.

1 year ago

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Tekia Huger

I thought that this was a great program. I appreciated the effort it took to help out but to get my payment down 40% just to charge me 30 % I feel it’s just as predatory as some loans. And then you offer after 6 months to pay off all the creditors which for me was 9-10 k, but you still pay Americor their fee which was like 4k but when I read the final amount I would have paid 25k over five years umm that’s more than I owed the original creditor no thanks

1 year ago

Reply from Americor

Thank you for sharing your feedback with us. We appreciate your input and are sorry to hear that your experience with our program did not meet your expectations. Your concerns about the fees and final payment amount are important to us, and we want to address them.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

We value your feedback and hope to hear from you soon so we can work towards a resolution. Thank you again for bringing this to our attention.

Kind regards,
Americor

Apr. 19th, 2024

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Theresa Vidad

This is the first time that i am going with Americor , and so far its going good for me , i dont have to worry. I really happy that i can count on Americor

1 year ago

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Amy Rutschmann

I really feel safe with them handling my financial issues. You have to trust the process. I would give them 5 stars if they communicated more along the way through the process.

1 year ago Edited April 29, 2024

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David Lieberman

They have been a tremendous help negotiating with creditors to reduce my credit card debt accumulated after I lost my job. Making affordable biweekly deposits is easy.

1 year ago

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Erin Idzerda

Helped reduce my monthly payment drastically! Has reduced my stress level immensely. I believe my blood pressure has been reduced significantly since joining the program.

1 year ago

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Dennis C Miller

Americor is amazing, so professional and knowledgeable. My representative is John S, and I am thrilled to see the positive results of their actions. I highly recommend them.

1 year ago

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Debbie McClurg

Tiffany was very well informed as to how Americor worked. In addition, she understood about medical issues we've had in less than 2 years that changed our finances.

1 year ago

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Ethel

Allison helped us get into this program. We are excited and hopeful. We need the help. It has been easy to understand. So we will see if it is everything we hope for.

1 year ago

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George McDuncan

I'm a new customer and this was a customer service call to see if I had any additional questions and to make sure everything was okay. Great customer service.

1 year ago

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Edward Cooper-Narvaez

When I first talk to the representative I did not realize That you talked to my creditors to reduce the amount I owed I first thought this was a loan. but now I amd happy with what is happening.

1 year ago

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Marie hurley

This company gives me piece of mind they are doing a great job the only thing is when I download a document it would be nice if would let you know on the app if it’s added

1 year ago

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Rudolph Ward

It's been a great journey letting Americor handle all of my financial issues to help me get things straight and back on track they're doing a great job.

1 year ago

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Keith Gibson

The young man who helped us, Ryan M, was so helpful and walked us through the process with ease. He really made this whole experience a sincere pleasure. Thanks, Ryan!!!

1 year ago

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Chanel Drake

It's too soon to really rate because I just started. But I like the fact how helpful they are and how confident I am in them to help me get out of debt.

1 year ago

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Patricia Ann Jimenez

I entered into the program a few months ago. The team has been super supportive, response time has been amazing. I look forward to them helping me on my journey to success.

1 year ago

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Karla B

I like the fact that my accounts are settled quickly. I don’t like that when I have an offer it tells me to approve through the app as soon as possible but there isn’t anything to approve available for a few days.

1 year ago

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Courtney West

Americor helped me get out of debt when my company outsourced my job and I was laid off and struggled to pay back my debts. I had my accounts settled within 3 years

1 year ago

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Stacie Endicott

This company helps with negotiating however keeps you in debt by making small payments to creditors to keep you in the program longer to make money off the interest of the loans. When you call to inquire about specific questions you get the same questions and they say a manager is never available to help. They waited to negotiate my last card to get me to proceed with their credit9 program which did pay off the remaining 2 loans and that is when they negotiated my last card but then I was set into a new loan contract for 30 more months of lower payments so more money can be made off interest. I paid all my payments and they were paid on time. There is no excuse for 10$ payments with a 5$ bank fee per month being made to more than one creditor when I was paying 911.44/MO. I called and emailed several times to have this corrected and was given numerous excuses as to why the payment could not be increased to a more feasible number especially when paying a 5$ bank charge each time a payment is made. Will not recommend!

1 year ago

Reply from Americor

Thank you for taking the time to share your experience with us. We regret to hear that you were not satisfied with our service and that your experience did not meet your expectations. We take your feedback seriously and want to understand the issues you encountered regarding the size of payments, the bank fees, and your concerns about our program.

Your feedback is valuable to us, and we would like to investigate your case further to address your concerns. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

We apologize for any inconvenience you experienced and look forward to the opportunity to work with you to resolve these issues. Thank you again for bringing this to our attention, and we hope to hear from you soon.

Kind regards,
Americor

Apr. 19th, 2024

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Shelby Robson

The ease of registering the constant contact and the availability for contact. My stress has been greatly reduced and I definitely think it’s y’all at americore

1 year ago

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Ann Ebata

Life savers Laura was so patient and thorough with this entire process! She help us feel comfortable and confident about our debt and how to over come it so grateful ☺️

1 year ago

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Cynthia Burnett

So far so good. 😊 Less than a month in an have accepted my first settlement offer! 59% savings plus the interest. Fingers crossed 🤞 for the rest to go smooth.

1 year ago

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Deagra Small

1 year ago

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Radika

Carlos P. has been extremely informative and helpful. He explained everything in details. He was very knowledgeable as well. He answered all questions.

1 year ago

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Kay Taylor

I would recommend Americor to everyone with debt problems! They work with you and keep you informed each step of the way. Before you know it, you're out of debt!

1 year ago

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Kimberly Mears

I want to thank Ashley G. for her patience and help in this difficult situation. She helped to ease my mind and make this transition to financial freedom.

1 year ago

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David Navarro

I made 4 attempts to call and cancel opt out. Horrible experience finally 5th attempt agent was able to complete the process.Although he said he sent an email of the acct. Closure I've yet to receive it.The sign you up process is such a breeze but to opt out seems like a process agents playing games of hanging up on you or I can't hear you game 3x's over half an hour of ph. You can understand the frustration.

1 year ago

Reply from Americor

Thank you for sharing your feedback with us, and we apologize for the frustration and inconvenience you experienced during your cancellation process. Providing a smooth and efficient experience for our clients, whether it's signing up or opting out, is important to us, and we regret that we did not meet your expectations in this instance.

We take your concerns seriously and would like to address them promptly. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Your satisfaction is our priority, and we are committed to improving our processes to ensure a better experience for all of our clients. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

Kind regards,
Americor

Apr. 22nd, 2024

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Confesor Lebron

I don't have anything negative to say about Americor and I recommend Americor to anyone who wants to get dept free. So far so good very happy with my progress.

1 year ago

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Jonathan Henderson

An amazing experience so far 10/10 would recommend.They are life savers in this convoluted world of “life happens”.Thank you for what you guys do.Brilliant!

1 year ago

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Donna Pennestri

FRIENDLY VERY HELPFUL AND THEY MAKE SURE YOU UNDERSTAND ALL THE DETAILS. THEY ENCOURAGE YOU TO ASK QUESTIONS AND ARE ALWAYS AVAILABLE IF YOU HAVE A QUESTION.

1 year ago

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letitia armstrong

Christian was very knowledgeable he took his time to explain to me the process and the program I think I have made the right choice Christian I really appreciate you

1 year ago

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Erika Johnson

I've been in the program since August of 23. So almost 8 months and just had my first account closed. I knew it would be a lengthy process but when I started this was told it usually only takes 2 to 3 months for the first account to close. Just a little inpatient.

1 year ago

Reply from Americor

Dear Erika,

Thank you for sharing your feedback with us. We understand that waiting for results can be challenging, and we appreciate your patience as you navigate through our program. While we strive to provide timely resolutions, each client's situation is unique, and the timeline for closing accounts can vary.

We apologize if there was any miscommunication regarding the expected timeline for account closures. Rest assured, we're dedicated to helping you achieve your financial goals, and we're committed to working diligently to ensure the best possible outcome for you.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team at Officeofthepresident@americor.com. We're here to assist you every step of the way and to provide the support you need.

Thank you for your continued trust in us.

Sincerely,
Americor

Apr. 19th, 2024

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John F.

Employees are very knowledgeable about the company’s services, they are very well trained, cordial to the clients & very willing to assist them whenever possible.

1 year ago

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Jane frye

I find very satisfying that the staff reached out to your client, If I were negative I would say that getting a late deposit added to your account was a little rough. so far so good.

1 year ago

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Joe Bonk

Americor has been awesome in helping me get my financial life back together. Communication has been smooth and pleasant. Actually seeing results faster than anticipated.

1 year ago

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Ugonna Ukwu

Personable, professional advocacy. As a busy nurse and health professional, I found the money education during my erractic windows of availability a Game Changer!

1 year ago

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Kerman Eddings

Mia was really helpful and really patient with me and made sure that I understand everything she was explaining to me. I really enjoyed working with her.

1 year ago

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Clarence Jones

Clear and concise questions and answers. Quick and direct responses with alerts and notifications of settlement offers. Maintained contact during the process until the final settlements and loan approval.

1 year ago

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Michael Jones

Because of the professional handling of my case. They were not afraid to admit that they made a mistake, and they corrected it. I am happy that I found them.

1 year ago

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Steve Moniz

Nick seemed very knowledgeable about Americorp’s offerings and he spent the time to reassure me that this was a viable path for me to take. He Was friendly and patient.

1 year ago

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Christy

Brian C. was very polite and very good at his job. I would have gone with Amicor except the company I am with said I would have to start all over.

1 year ago Edited March 25, 2024