Name: Americor
Rating: 4.9

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Verified Customer

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Duane Ireland Louisville, KY

At this point I am very satisfied with America's professionalism and great communication.

3 years ago

Reply from Americor

Thanks for sharing your satisfaction with our service Duane, we're happy to help you achieve debt freedom! Thanks for choosing Americor!

Feb. 3rd, 2022

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Verified Customer

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Robert Kittle Perry, MI

they are a good company to work with, you can get a hold of a person if you need to for a question .

3 years ago

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Verified Customer

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Lynn Williams Saint Louis, MO

Prompt and friendly service during busy time of year. Helped me avoid legal action.

3 years ago

Reply from Americor

Thank you for your review, Lynn! We genuinely strive for each interaction with a customer to be truly positive and exceptional. We appreciate you taking the time to share your experience and love having you as a member of the Americor Family.

Feb. 3rd, 2022

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Verified Customer

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Joe Durham Pulaski, VA

Extremely nice and helpful, answers all questions promptly and talks you through all of it

3 years ago

Reply from Americor

We're happy you've been able to connect easily with the team to answer your questions Joe, thanks for choosing Americor to help you get back on track financially!

Feb. 3rd, 2022

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Verified Customer

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David

Keep up the good work. Very friendly and take the time to listen. It cut the cost in half.

3 years ago

Reply from Americor

Hi David, thanks for your review! We're excited to continue to partner with you on this journey to help you achieve debt freedom and thanks for choosing Americor!

Jan. 26th, 2022

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Verified Customer

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Kathie kohout Georgetown, TX

Things are still unclear. Told me to stop all payments to creditors. Still receiving emails and phone calls. Was told you would handle in your end.

3 years ago

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Verified Customer

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Kevin Kane Tempe, AZ

The customer service and rapid responce when I have questions has been wonderful.

3 years ago

Reply from Americor

Thanks for sharing your satisfaction with our service Kevin, we're happy to help you achieve debt freedom! Thanks for choosing Americor!

Jan. 26th, 2022

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Verified Customer

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Mary McCann Minneola, FL

The program was easy to follow and the people I worked with were very helpful and encouraging

3 years ago

Reply from Americor

Hi Mary, thanks for this review! We're happy to see our team has provided you with exceptional service thus far and we're glad you chose to enroll with Americor to help you become debt free.

Jan. 26th, 2022

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Verified Customer

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Steven Tudela Hollywood, FL

Americore thanks to you my credit is going back up my debt has been taken care of

3 years ago

Reply from Americor

Thanks for sharing your satisfaction with our service Steven, we're happy to help you achieve debt freedom! Thanks for choosing Americor!

Jan. 6th, 2022

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Verified Customer

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Reida Gillspie Knoxville, TN

so far so good. Just started working with them in November. So far, one creditor has settled.

3 years ago

Reply from Americor

Hi Reida, thanks for your review! We're excited to see our program was the perfect fit for your situation and look forward to assisting you on your debt free journey! Thanks for choosing Americor!

Jan. 6th, 2022

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Verified Customer

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Ashley Caceres

I gave them a high rating because I find that any questions I have, have always been answered and very easy to use.

3 years ago Edited January 10, 2024

Reply from Americor

Thank you for sharing this with us Ashley! We're glad to hear our team thoroughly explained the process and program to you and thank you for trusting our process to resolve your debt!

Jan. 5th, 2022

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Verified Customer

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Joyce Goforth Franklin, IN

The service is amazing. The monthly payment I am making is almost the same amount I was making with the companies.

3 years ago

Reply from Americor

Thanks for sharing your satisfaction with our service Joyce, we're happy to help you achieve debt freedom! Thanks for choosing Americor!

Jan. 5th, 2022

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Verified Customer

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Mark A Whitmire Cape Coral, FL

They have helped me develop a plan to make it possible for me to clean up my financial mess.

3 years ago

Reply from Americor

Hi Mark, thanks for your review! We're excited to see our program was the perfect fit for your situation and look forward to assisting you on your debt free journey! Thanks for choosing Americor!

Dec. 22nd, 2021

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Verified Customer

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ERIN UPDYKE Stanley, NY

Excellent customer service and thorough with explaining process and following up.

3 years ago

Reply from Americor

Thank you for your kind words, Erin! We genuinely strive for each interaction with a customer to be truly positive and exceptional. We appreciate you taking the time to share your experience and love having you as a member of the Americor Family.

Dec. 22nd, 2021

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Verified Customer

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Samuel Maxwell Honoraville, AL

Been less than 2 months and already got one approval and working on another one!!!

3 years ago

Reply from Americor

Thank you for your review! It's amazing to see the progress you're making so quickly, we can't wait until you reach the day where all your accounts are paid off and you can say you're debt free! Thanks for trusting Americor to help you achieve a fresh start with your finances!

Dec. 22nd, 2021

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Verified Customer

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Kimberly Ross-Toledo Gallup, NM

Simple process, supportive staff, monthly reminders and quick follow through with notifications.

3 years ago

Reply from Americor

Thank you for your kind words, Kimberly! We genuinely strive for each interaction with a customer to be truly positive and exceptional. We appreciate you taking the time to share your experience and love having you as a member of the Americor Family.

Dec. 8th, 2021

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Verified Customer

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Andres Hernandez Santa Ana, CA

A five because they have helped me get rid of debt that has followed me since 2014

3 years ago

Reply from Americor

Hi Andres, thanks for your review! We're excited to see our program was the perfect fit for your situation and look forward to assisting you on your debt free journey! Thanks for choosing Americor!

Dec. 8th, 2021

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Verified Customer

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Martin McNair Pensacola, FL

They answer all questions about the process in a way that was easy to understand.

4 years ago

Reply from Americor

We're happy you've been able to connect easily with the team to answer your questions Martin, thanks for choosing Americor to help you get back on track financially!

Nov. 29th, 2021

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Verified Customer

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Alissa

It was very easy. It's a low payment. Sean was very understanding of my situation.

4 years ago

Reply from Americor

Hi Alisha, thank you for taking the time to share this kind review about your representative Sean! We're here to take the burden of debt off your shoulders and support you on your journey, remember you can check out your client portal for all updates about your account or don't hesitate to contact Client Services at 866-333-8484. Thanks for choosing Americor!

Nov. 29th, 2021

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Verified Customer

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Robin

They were very careful to explain all the details and make sure that I understood.

4 years ago

Reply from Americor

Thank you for sharing this with us Robin! We're glad to hear our team thoroughly explained the process and program to you and thank you for trusting our process to resolve your debt!

Nov. 29th, 2021

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Verified Customer

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Ezequiel

Really good customer service. They did a good calculations saving money. It was really accurate and precise, fast also.

4 years ago

Reply from Americor

Thanks for sharing your satisfaction with our service Ezequiel, we're happy to help you achieve debt freedom! Thanks for choosing Americor!

Nov. 29th, 2021

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Verified Customer

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Samantha Mount Kisco, NY

It's been both an effective and pleasurable experience to work with the Americor team

4 years ago

Reply from Americor

Thank you for the great review! We're so happy you had a good experience with us. We look forward in building a lasting relationship with you. Please feel free to give us a call anytime if you have any questions.

Nov. 29th, 2021

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Jennifer Carner

The advisor who spoke to me was very thorough and explained things so much better than the person who called me 6 months ago. This time I listened and understood things enough to sign up.

1 year ago

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Ron Scheall

I have to say do far everyone had been up front knowledgeable and very informative. Everything seems to be moving very well out side of that it’s to early to rate higher .

1 year ago

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SL

Just in the beginning stages but process was easy and I feel everything was explained thoroughly. My concerns were addressed and Noah was very patient.

1 year ago

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Mike DiNardo

I will know more as I go through the process, but I am appreciative that Americor is able to save me money at a time when I desperately need to do so.

1 year ago

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MR. Fishem

I had a very pleasant experience with Megan. She was very informative and made me feel like family. Would recommend this company to anybody struggling with debt!

1 year ago

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Luke Hespe

I have had a very positive experience with Americor. They are very informative, responsive, and proactive. Would highly recommend to anyone in need of their services.

1 year ago

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Carolyn Wesson

All the explanations for my account are very clear. I also like the fact that they keep in touch constantly whether by email or calling me Carolyn W.

1 year ago

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Ester Hamacher

They have been helpful in managing my debt and have been clear and transparent. When reaching out to customer service it can take a while for them to respond. Overall, highly recommend though.

1 year ago

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Donny Hockett

The settlement amounts of the accounts has ranged about 10-25% of the balance, which ends up being equal to the full balance, if not more, after Americor collects their settlement fee. They are completely inflexible when a need arises to change a withdrawal date to the settlement account. The only justification I have for using their service is keeping creditors at bay.

1 year ago

Reply from Americor

Thank you for sharing your feedback with us. We regret to hear about your dissatisfaction with our service.

Regarding the settlement amounts, we understand the importance of transparency in our fee structure and settlement process. Our goal is to negotiate the lowest possible settlement amounts while considering various factors such as the creditor's policies and your financial situation. However, we apologize if the final settlement amounts did not meet your expectations.

Regarding the flexibility of withdrawal dates, we strive to accommodate our clients' needs to the best of our ability. We apologize if you encountered difficulties in changing a withdrawal date, and we are committed to addressing this issue to improve our service moving forward.

Your feedback is invaluable to us, and we would appreciate the opportunity to discuss your concerns further and explore potential solutions together. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience.

Thank you for bringing this matter to our attention, and we look forward to the opportunity to address your concerns and improve your experience with Americor.

Kind regards,
Americor

Apr. 26th, 2024

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Tami Bedell

I have had a great experience working with the staff at Americor. They have settled all of my accounts. Have always been there to support me through the process.

1 year ago

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Americor Nicole

From the beginning Nicole was patient informative and customer friendly. Got my first settlement offer today. Hopefully this is the beginning of the end for debt

1 year ago

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Rebecca Melear

Great customer service by Melissa! Very informative and easy to speak with. I just started with the company so I do not have results beyond the beginning yet.

1 year ago

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Mark A Fix

Company is above average in all that is debt resolution; albeit Americor is sorely lacking in general customer relations. Speaking for ourselves, Americor did not honor withdraw dates and thus our account went into the Red several times.

1 year ago

Reply from Americor

We appreciate you taking the time to provide feedback on your experience with us. While we're pleased to hear that you found our debt resolution services above average, we're genuinely sorry for any inconvenience caused by our shortcomings in customer relations, particularly regarding missed withdrawal dates.

Please accept our sincere apologies for any frustration or inconvenience this may have caused you. We understand the importance of honoring commitments and maintaining clear communication with our clients, and we regret falling short of your expectations in this regard.

We want to assure you that we are taking steps to address the issues you've raised and improve our processes to prevent similar situations from occurring in the future. Your feedback is invaluable to us as we strive to provide the best possible service to our clients.

If there's anything specific you'd like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at Officeofthepresident@americor.com. We're committed to resolving any outstanding issues and ensuring your satisfaction.

Thank you for bringing this to our attention, and we appreciate your continued trust in us as we work to improve.

Warm regards,
Americor

Apr. 22nd, 2024

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Kathie Taylor

The representative, Belinda, was the reason why I agreed to work with Americor. She was thorough, caring and knowledgeable. She seemed focused on setting me up for success.

1 year ago

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Gilberto Arellano

They are very hands on everything that I was told before signing up it’s happening very fast to negotiate and super easy to accept negotiations over great company

1 year ago

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Julia McKown

I have been working with this company for 3 years now and in 2023 they said all my accounts had been settled. Come to find out AMEX was taking me to court and now Affirm is saying they still have a balance due. What are these people doing with my money?!

1 year ago

Reply from Americor

Dear Julia,

We are deeply sorry to hear about your recent experience and the frustration it has caused you. Your trust and satisfaction are paramount to us, and we sincerely apologize for any inconvenience or confusion regarding your accounts.

We understand the importance of transparency and accuracy in our debt settlement services, and it is concerning to hear about your continued financial obligations with AMEX and Affirm. Rest assured, we take your concerns seriously and are committed to addressing them promptly.

We are actively investigating the discrepancies you've mentioned to ensure a thorough understanding of the situation. Please know that we are here to support you and resolve any outstanding issues to the best of our ability.

We value your continued partnership with us over the past three years and want to assure you that we are dedicated to providing you with the highest level of service. Your satisfaction is our top priority, and we are committed to regaining your trust.

Please contact our customer service team at officeofthepresident@americor.com to discuss your concerns further and allow us the opportunity to assist you in resolving this matter satisfactorily.

Once again, we apologize for any inconvenience this has caused, and we appreciate your patience and understanding as we work to address your concerns.

Sincerely,
Credit9

Apr. 25th, 2024

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Christine Liguori

Representatives work hard on my behalf to obtain the best settlements on my outstanding accounts. Great customer service and knowledgeable to answer all my questions and concerns.

1 year ago

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Chad Frost

The Company so far has been great to work with. Everyone I've dealt with and talked to have been very polite and friendly with makes everything feel less stressful Chad

1 year ago

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Paul Melbostad

What I like is that so far the program has turned out completely as represented by the salesperson who signed me up. I was afraid it sounded too good to be true.

1 year ago

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Christina Bailey

There are no words how thankful I am for the wonderful help I received. Joshua R was professional and kind. I could get on a plane to go hug him for all his help.

1 year ago

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Tekia Huger

I thought that this was a great program. I appreciated the effort it took to help out but to get my payment down 40% just to charge me 30 % I feel it’s just as predatory as some loans. And then you offer after 6 months to pay off all the creditors which for me was 9-10 k, but you still pay Americor their fee which was like 4k but when I read the final amount I would have paid 25k over five years umm that’s more than I owed the original creditor no thanks

1 year ago

Reply from Americor

Thank you for sharing your feedback with us. We appreciate your input and are sorry to hear that your experience with our program did not meet your expectations. Your concerns about the fees and final payment amount are important to us, and we want to address them.

Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

We value your feedback and hope to hear from you soon so we can work towards a resolution. Thank you again for bringing this to our attention.

Kind regards,
Americor

Apr. 19th, 2024

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Theresa Vidad

This is the first time that i am going with Americor , and so far its going good for me , i dont have to worry. I really happy that i can count on Americor

1 year ago

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Amy Rutschmann

I really feel safe with them handling my financial issues. You have to trust the process. I would give them 5 stars if they communicated more along the way through the process.

1 year ago Edited April 29, 2024

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David Lieberman

They have been a tremendous help negotiating with creditors to reduce my credit card debt accumulated after I lost my job. Making affordable biweekly deposits is easy.

1 year ago

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Erin Idzerda

Helped reduce my monthly payment drastically! Has reduced my stress level immensely. I believe my blood pressure has been reduced significantly since joining the program.

1 year ago

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Dennis C Miller

Americor is amazing, so professional and knowledgeable. My representative is John S, and I am thrilled to see the positive results of their actions. I highly recommend them.

1 year ago

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Debbie McClurg

Tiffany was very well informed as to how Americor worked. In addition, she understood about medical issues we've had in less than 2 years that changed our finances.

1 year ago

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Ethel

Allison helped us get into this program. We are excited and hopeful. We need the help. It has been easy to understand. So we will see if it is everything we hope for.

1 year ago