Name: Americor
Rating: 4.8

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Roslyn and Marc Jones Los Angeles, CA

We have been enrolled for just over 2 months. We have gotten 1 of 8 settlements so far. In another few months this could improve to 5 stars.

8 months ago

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Candice Anthony Fulton, NY

Overall helping me with my financial debt better than other debt consolidation programs I have been in

8 months ago

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J. Mark Pruett Tappan, NY

Please stop withdrawing from my checking account without notifying me first. Every time you do that and it bounces. I'm fined $32. It's been at least 5 times. If you withdraw and it bounces, please don't keep re-trying. I told your representative on the first day I couldn't afford this program.

8 months ago

Reply from Americor

We sincerely apologize for the inconvenience and frustration you've experienced due to the withdrawals from your checking account. Your feedback is crucial, and we want to address your concerns immediately.

We understand the impact that these withdrawals have had on your finances, and we're truly sorry for any stress or inconvenience they have caused. This situation falls short of the level of service we aim to provide.

Please contact us directly at your earliest convenience so that we can work together to address these issues and find a solution that meets your needs. Your satisfaction and trust are of the utmost importance to us, and we are committed to doing everything we can to make things right. We can be reached at officeofthepresident@americor.com.

Thank you for bringing this matter to our attention. We look forward to resolving these issues and regaining your trust.

Sincerely,
Americor

Feb. 21st, 2024

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Sharon Miller Centre, AL

All the talking of what everything is and how it all works, would be better if they could cut the overall starting process in half

8 months ago

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Linda Milford, MA

My agent. He is very attentive. Checks in to see how everything is going. I appreciate this very much.

8 months ago

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Kay Walling El Paso, TX

My Americor experience has been excellent. Using the site has been easy - once I figured out how to use some of the interfaces.

8 months ago

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Patricia Martinez Lake Zurich, IL

I love their understanding and amazing detailed explanation of things and help you with every step of the way!

8 months ago

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franchez wailer

Maintained excellent communication throughout the process, managed to settle my 3 accounts in 6 months.

8 months ago

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Chrissie Cuba, NY

Not sure why it takes 24 months to pay off accounts under $300 Plus hard to get the loan in New York that they said would be offered after a year

8 months ago

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S. Haynes

I like the customer service, continued communication when necessary and friendliness of each person I have spoken with.

8 months ago Edited April 8, 2024

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Carlos Galvan

Great customer service and explained the whole process very thoroughly. Answered any questions I had.

8 months ago

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Barbara May New York, NY

I like how Mr. John H explained every detail and how the process works. Also my benefits of doing this,for my good.

8 months ago

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Janet Magpantay Oceanside, CA

They helped me process the program with satisfactory customer service. I am now awaiting for graduation soon!

8 months ago

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MMartin

Everything that was discuss prior joining the program I could see it action on pretty quickly I really appreciate that

8 months ago

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Verified Customer

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Anonymous

We were on the phone for over an hour and she took the time to get to know me and my situation.

11 months ago

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Verified Customer

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cora frempong Woodbridge, VA

I like Americor taking their time to make sure clients understand how this whole program works.

1 year ago

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Verified Customer

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Linda Kreinbihl

They were helpful Whenever I either called, texted or emailed they always replied promptly,

1 year ago

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Verified Customer

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Phillip Walker

Settlement is about what I expected. Easy and quick process to accept the settlement.

1 year ago Edited April 29, 2024

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Verified Customer

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Karl Pulliam

I liked that after a period of time I qualified for a loan to take care all of my debt.

1 year ago

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Verified Customer

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Lonnie Wesley Chapel, FL

Needed assistance with changing my due date and it was handled very professional.

1 year ago

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Verified Customer

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Jonathan Young

Wiping my debt out at a discount as quickly as my deposits hit the bank. Love it

1 year ago Edited March 15, 2024

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Verified Customer

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Artena

The people are nice try to find a way to help you and stay in touch with you about the problem

1 year ago

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Verified Customer

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Angela Claymont, DE

NOT HAPPY! WAS MISLEAD AND GUARANTEED NOT TO WORRY IF I GOT A SUMMONS THEN WAS BULLIED INTO TAKING A LARGER AND LONGER TERM LOAN SINCE A CREDITOR IS FIGHTING THE SETTLEMENT TERMS!!!!!!!

1 year ago

Reply from Americor

We deeply apologize for your dissatisfaction and the experience you've had, which is not in line with our commitment to providing transparent and trustworthy services.

It's important to us that you have clarity and confidence in the debt settlement process. We understand that you were guaranteed not to worry about receiving a summons and were subsequently put into a situation that you didn't anticipate.

To address your concerns, we want to work with you to find a resolution. Please reach out to our Office of the President team at officeofthepresident@americor.com to discuss your situation and explore potential solutions. We take your feedback seriously and are committed to helping you find a path forward that aligns with your financial goals.

Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns and improve your experience with us. Thank you for bringing this to our attention, and we look forward to assisting you in finding a resolution that better suits your needs.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Dorrette Los Angeles, CA

1 year ago

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Verified Customer

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Robert Perryman Tuscaloosa, AL

I like the communication that is provided. They let you know what to expect around each corner.

1 year ago

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Verified Customer

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Jonathan

Very respectful people that I've talked to and they give you the information very clearly.

1 year ago

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Verified Customer

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Ruth

Americor is a very good company and very helpful and understanding of anybody's predicament.

1 year ago

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Verified Customer

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Oscar

I am happy with Americor. Every time when I called he answered all my questions.

1 year ago

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Verified Customer

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Vanessa

It's been great. They're very good at giving information and explaining stuff in detail.

1 year ago

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Verified Customer

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Jeannette Canton, MI

Communication is wonderful. Always sending emails or text messages of how the program works and how well you're doing.

1 year ago Edited March 4, 2024

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Verified Customer

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Arturo

They explain everything well. It would work for for whoever is struggling and wants to get out of debt.

1 year ago

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Verified Customer

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Larry

Nothing's really happened. I haven't really been communicated with. Pick up the communications and then respond to emails that have been sent in.

1 year ago

Reply from Americor

We apologize for the lack of communication and follow-up you've experienced. Effective and timely communication is vital in the debt settlement process, and we understand the importance of keeping you informed about the progress of your accounts.

To address this issue, we encourage you to reach out to our Office of the President team immediately to express your concerns about the lack of communication. They will work to ensure that your questions are answered and that you receive regular updates on the status of your accounts. We take your feedback seriously and are committed to improving our communication with you.

Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns and provide the support and information you need. Please contact us at officeofthepresident@americor.com, and we will do our best to improve the communication and keep you updated on the progress of your debt settlement. Thank you for sharing your feedback, and we look forward to assisting you further.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Steve Driesens

Less than perfect. The customer service hasn't been too bad. But don't make promises you can't keep and communicate a lot better. And also keep better records.

1 year ago

Reply from Americor

We appreciate your feedback and apologize for any unmet promises and communication issues you've experienced. We understand the importance of keeping our commitments and maintaining clear communication throughout the debt settlement process.

Your feedback regarding the need for better record-keeping and communication is valuable to us. To address these concerns and improve your experience, we encourage you to reach out to our Office of the President team at officeofthepresident@americor.com. We can assist in addressing your specific issues and working toward a resolution.

Your satisfaction is important to us, and we want to ensure that you have a positive experience with our service. Thank you for sharing your concerns, and we look forward to assisting you in resolving these issues and providing a better experience moving forward.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Allan

He was honest with me. He went through the whole thing with me, the whole program.

1 year ago

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Verified Customer

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Rebecca Gordon Ripley, TN

I am very happy with Americor, they have listened to any problems I have had & strived to help me

1 year ago

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Verified Customer

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Ronell House Florissant, MO

Agents are very respectful of your situation and offer many options to resolve your credit issues.

1 year ago

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Verified Customer

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William Heller Pittsburgh, PA

The Americor team was very informative and helpful in guiding me through the steps.

1 year ago

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Verified Customer

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selene lares Phoenix, AZ

1 year ago

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Verified Customer

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Chris Immonen Butte, MT

Everyone i spoke w/ was very patient, thorough, and knowledable about the service provided.

1 year ago

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Verified Customer

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leticia francis

Satisfying answers to my questions.I have been receiving messages for guidance on how to deal with debtors

1 year ago

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Verified Customer

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Derrick Warren

It has been good so far. They've asked the right questions and guided me through every step

1 year ago

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Verified Customer

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Lynne Harris Chicago, IL

I just started the program. At this point nothing has been agreed on. So far everyone has been very pleasant to me through this process

1 year ago Edited November 1, 2023

Reply from Americor

Thank you for sharing your initial experience with the program. We appreciate your feedback and are glad to hear that you have found the team to be pleasant and accommodating.

As you progress through the program, you will work with the team to negotiate and reach agreements with your creditors. Effective communication and cooperation are crucial in the debt settlement process, and we hope that your experience continues to be positive.

If you have any questions or concerns as you move forward with the program, please don't hesitate to reach out to the President of the Office at officeofthepresident@americor.com. They are there to support you and provide guidance. We wish you the best of luck in your journey to financial stability, and thank you for choosing Americor.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Jamie Curles Downers Grove, IL

I am so pleased! I have received 2 settlements and thanks to Americor, I'm doing it fast.

1 year ago

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Verified Customer

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Zaye Cherryville, NC

Americor is easy to work with and answer my questions when I do not understand something.

1 year ago

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Verified Customer

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Shamim Syed

It is excellent. Work with amiricor. Your payment is normal very good payment plan.

1 year ago Edited October 16, 2023

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Verified Customer

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Delores Smith Spring, TX

Agent was very respectful of my choices and presented the program in a concise and timely manner.

1 year ago

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Verified Customer

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Ernest Rivera Rahway, NJ

Good and knowledgeable people great customer service explain the program really good

1 year ago

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Verified Customer

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mace cochran Show Low, AZ

I appreciate the communication from Americor as we progress through the different accounts

1 year ago

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Verified Customer

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Jose Figueroa

It's only been the 1st month. So I really can't tell how that performance is. I'm still getting cold by creditors and. Everybody, I own money too. So it's a way too early to give a review

1 year ago

Reply from Americor

We appreciate your feedback and your willingness to provide an update on your experience with our debt settlement services, even though it's only been one month. We understand that the process can take time, and it's essential to manage your expectations accordingly.

It's entirely expected to continue receiving calls from creditors during the early stages of the process. These calls should gradually decrease as negotiations progress. We are working diligently on your behalf to reach favorable settlements with your creditors and improve your financial situation.

We encourage you to reach out to our customer service team via email at officeofthepresident@americor.com if you have any questions or concerns along the way. Your satisfaction is our priority, and we're here to support you throughout this journey.

Thank you for your understanding, and we look forward to assisting you further in the coming months.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Tracy Williams

They were prepared,. He made the presentation, everything was in steps and it just slowed. All the details, how he handled everything going over the whole of my credit score and everything on my report. He gave me all the facts, the figures so I just trusted what he was telling me and went with him. I spoke to someone else and theirs was a little different, but just give me the details that you know, he takes care of the creditors first.

1 year ago Edited October 10, 2023