Name: Americor
Rating: 4.8

star star star star star

Lanie

I have only been with Americor for only a month . I am very pleased with the way the company handles my situation . So far I have no complaints. It looks like it is going to be an amazing journey.

1 year ago

star star star star_border star_border

Dennis Demers Sierra Vista, AZ

It is hard to review a company that seems very slow to help with my debt. It has been three months since I signed up and paid the agreed-upon amount each month. Americor was supposed to have settled with one of my credit card banks, but I continue to get demand notices from them. My credit has almost hit rock bottom, continue to get reminders that I am late with my payments. No indication that Americor has contacted them to settle.

1 year ago

Reply from Americor

Greetings Dennis,

We are sorry to hear about your negative experience and appreciate you taking the time to share your feedback.

We take all customer complaints seriously and would like to assist you. Please reach out to us via email to schedule a callback to help clarify any questions or concerns you may have at officeofthepresident@americor.com.

Thank you for your honest feedback.

Best regards, Americor.

Aug. 16th, 2023

star star star star_border star_border

Lisa Vannostran Massillon, OH

I felt the sales person , Christian, that took all my info, cared only only about closing the deal. There was one company included in negotiations that should not of been (Lowe’s) and one not included in negotiations that should of been (PayPal). Christian never returned my calls until I texted . For me , it has been a scary and humbling experience. I have not made final judgement yet.

1 year ago

Reply from Americor

Thank you for bringing your concerns to our attention. We sincerely apologize for any dissatisfaction you've experienced during your interaction with our company. We strive to provide exceptional service and regret if your experience fell short of your expectations.

Regarding your feedback about the sales process, we take these matters seriously and will address them internally to ensure that our representatives uphold the highest standards of professionalism and attentiveness to our clients' needs. Rest assured, we will investigate the inclusion of Lowe’s and the exclusion of PayPal in the negotiation process to rectify any errors and ensure the best possible outcome for your situation.

As for the communication issues you mentioned with Christian, we apologize for any inconvenience this may have caused. We will review our communication protocols to ensure that our clients receive timely responses and updates throughout the process.

Your feedback is invaluable to us, and we genuinely appreciate the opportunity to address your concerns and improve our services. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is our top priority, and we are committed to resolving any issues you may have.

Thank you for considering providing us with further insight into your experience. We value your feedback and the opportunity to make things right.

Kind regards,
Americor

Apr. 26th, 2024

star star star star star

Jim Paxton Newcastle, OK

I worked with Nash he did an exceptional job. He was very thorough and answered all my questions. I have just started with this company and I can see that you are going to help me very much. Thank you.

1 year ago

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us.

Best regards, Americor

Aug. 16th, 2023

star star star star star

Cordie Turner Columbus, OH

I like the customer service. I feel that you explained the program so i could understand, the pros and cons. That i was making the right choice for my financial health and well being.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Kathleen Smith Clearwater, FL

The company reps were friendly, however, they are not totally honest with all options open to someone in heavy debt, barely employed, and elderly. I only found out from a totally disrelated company (after signing up that Americor) that Chapter 7 bankruptcy was actually the best option for by Americor as I was in the 3 day window where cancellations were allowed. Then I found out from another company that since I don't have any assets that aren't protected by bankruptcy law, that I probably don't even need to file bankruptcy as probably no company will sue me. So Americor did me a favor by telling me to stop paying on my debts, but I didn't need to pay Americor to negotiate debt for me, or even to file bankruptcy.

1 year ago

check_circle

Verified Customer

star star star star star_border

Tracy R Yakima, WA

For the most part I like the program. I am not sure how the accounts get chosen. My brain would do a different series to the payments and pay off the small first so interest doesn't build up to be more than the initial amount. The app could use some work.

1 year ago

check_circle

Verified Customer

star star star star star

Sharon Capac, MI

friendly, everything was fairly easy to understand. If I had questions, they were answered in a way I understood. Everyone I have been in contact with has been very helpful.

1 year ago

check_circle

Verified Customer

star star star star star

Thomasina Las Vegas, NV

Things are going perfectly fine. I was a little skrptical at first. But Ari qucikly got bw back on track by directing me to your BBB A+ Rating and reassured me this is the best choice possible.

1 year ago

check_circle

Verified Customer

star star star star star_border

David Conde San Antonio, TX

Been on the program for six months and so far only settlement. Employees are very professional and courtesy is of the utmost. What I don’t like is once you enroll in the program. Basically you are on your own to fan off the Lender's. Sure the Employees will guide on how to respond to the Lender's. But the calls do keep on coming.

1 year ago

check_circle

Verified Customer

star star star star star

Tony Allen WA

So far so good but it takes time, money and devotion. Tha people are great to work with. I still need to add some debt soon. But I'm making progress. Thanks Jessica your the best!

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Cassandra Anclam Saint Paul, MN

For now my rating is going to be low because none of my agreed upon debts have been paid at all. I've been making monthly payments for a few months now but I'm still getting harassing calls and letters in the mail demanding I make payments. I inquired about this over a month ago and was told to send in all written copies from creditors and debt collectors. Americor responded with something about how they've already made agreements with these companies but nothing else has happened. Still paying in, still getting calls and bills and I was recently notified that my credit score has dropped over 200 points. Starting to wonder if this is a scam.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Jennifer Fort Mill, SC

They will promise great things, and then spend the rest of your time with them saying no. If you live paycheck to paycheck don't be surprised if they message you asking for an additional 5k deposit next month. Lol. If i had 5k extra I wouldn't need their help. They promised a quick turnaround, its been 4 years and still counting for $30k in 5 accounts. They promised to try to get balances down to 50%, but it's been an average for me of 80%, meaning I paid more than I originally owed after their cut. And ps: some creditors never do 50%, so they won't bother trying for lower if it's within their typical range. They don't tell you what the percentages are, they won't bother starting negotiations until you have 80% of the money, and they require you to use their bank which charges big fees monthly and per payment. But allegedly they're not making any money off that. 🙄🙄 They handled the negotiations, but when I got sued they did nothing except send over a negotiation letter that the judge said wasn't adequate and dismissed in 10 seconds. Not that I had any assets to seize. Oh, and if you tell them to stop taking money out of your account they won't. When they get you a charge for an overdraft fee they won't fix it either. They'll offer to give you back your own money that you've already paid a fee to the./the bank to withdraw. And, if you call to change a payment better call 3 business days in advance because "it's already processing" is their favorite gabds-tiesld excuse.

1 year ago

check_circle

Verified Customer

star star star star star

Viola Weber Bellefonte, PA

Customer service is top notch and is always giving good recommendations! My first settlement was done in a fast and easy way! I wished that I had known about this program years ago.

1 year ago Edited May 15, 2023

check_circle

Verified Customer

star star star star star

Melissa Mendez McAllen, TX

I've been with Americor for a few months now and I'm excited because I've gotten a few settlement offers from my creditors thanks to Americor! I can't wait till the day I'm worry and debt free! Thank you again Americor!

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Melissa McHenry Staunton, VA

I cannot say whether i would recommend them at this point in time. I have gotten a garnishment on one of the bills enrolled with them but they have not contacted me or connected in anyway after i contacted them and i havent seen a reduction in my payment. The way i see it, they should either get garnishment taken away or wipe this debt off the amount that i owe to americor. Right now it looks like i will be paying this debt twice

1 year ago

check_circle

Verified Customer

star star star star star_border

Allen Russ IL

Things went good took care of my debt problems then I tried adding new debit they read it but when I ask nobody noes anything about it they keep sending me to credit 9 who nothing to do with it been 5 months yous still can't figure it out I've resent it nothing I give up on that

1 year ago

check_circle

Verified Customer

star star star star star

Bev Nelson Rockwall, TX

I like that Americor explains everything to me and responds quickly to all my inquiries. They've already started negotiations and settled with one company and I've only been using them since December 2022.

1 year ago

star star star star star

Jackie Eggers Santa Fe, NM

Americor is the greatest! They helped me get my bills under control and I’m back on track! If you’re looking for a great company to help you with your debt relief then Americor is the company to go with!

1 year ago

star star star_border star_border star_border

Tracy Wallingford, CT

Basically I don’t know if it is Americor or the person I originally dealt with but the information I was given at the start of the program was completely wrong. I was told I would receive letters to send to my creditors so I wouldn’t get calls at home, work, and my family bothered. This information was a complete lie. I was also told that I would only need to wait 6 months for the loan and it’s even in my emails yet I checked on this the other day because I’m at the 6 month mark and I was informed yet again my information is completely wrong and I need to wait a year. I really don’t understand how a company can conduct business like this, being transparent and honest is much better then feeding lies to get people to agree to use your company.

1 year ago

star star star star star

Kevin Minson Yorkville, IL

So far from what I’ve seen, this company is going to help ease our financial and debt stress freedom, and I thank you for everything so far. We can’t wait to complete the program!

1 year ago

star star star star star_border

Vernus Presswood Villa Park, IL

The staff that has talked with me have been friendly and supportive while being honest regarding the process. They were forthright about the impact on my credit score and what I would endure with the creditors during the settlement offer phase.

1 year ago

star star star star star_border

Kenny Labit Portland, OR

So far so one credit card down and I been with them a month so that's good. The bad thing is that the creditors keep calling. Also Leslie E. was the initial person I talked to and everytime I had a question I tried calling her line was disconnected. I really wish they would have a agent that was there for you the whole way.

1 year ago

star star star star star

Renee Calumet City, IL

I enjoyed learning from your representative on how Americor could assist me in becoming financially independent. It was simple and straightforward. The payments are being directly deducted from my bank account.

1 year ago

star star star star star

Jennifer Phillips Forked River, NJ

Of course the journey is scary and concerning but Americor is so amazing and truly guide you so positively through the process! It’s the staff that makes this company top notch and thank you for your financial support

1 year ago Edited January 10, 2024

star star star star star

Tonya Mariposa, CA

I have been extremely impressed and happy with the customer service I have received from Americor. They have made the process easy and the last thing I need right now is more stress.

1 year ago

star star star star_border star_border

Archie Lakewood, IL

I am a new customer and it is a little difficult to give a rating. I can say that the sign up process is a well thought out process. It takes a little while to get through it but you get a lot of information that is vital to the process of the program. When you are finished completing the sign-up process the intake people welcome your questions and will explain it over so you understand everything. The people are very nice and very well informed about the program.

1 year ago

star star star star star_border

Justten Roanoke, VA

Everyone I worked with was friendly. However in the end I'm really not sure how much money they actually saved me. I feel like everything they negotiated down they made up with all the fees. But it was nice to have someone do all that for me so I didn't have too. The prices you pay I guess.

1 year ago

star star star star_border star_border

Angela Columbus, OH

Most everything is going well for the moment. I’ve gotten more welcome calls from the attorneys office you are having me work with, which I appreciate. However, you didn’t complete my welcome call… you’d call leave me a message, I’d call you back only to be told wait times were long and I could continue waiting or I could leave my phone number. I work to try and pay off my bills. I don’t have time to stay on hold… and when Id leave my number, a rep never called me back like you said they would… so I really hope things are going ok.

1 year ago

star star star star star

Andrea WA

I was nervous to start this process, but Americor has been so helpful along the way and made me feel at ease about making this decision. I already feel like a weight has been lifted and I’m only on my first month!

1 year ago

star star star star star

Brooke Trowbridge

so far has been great to work with and friendly

1 month ago

Reply from Americor

Thank you for your kind words!

We’re thrilled to hear that your experience with us has been great so far. Providing friendly and helpful service is a top priority, and it’s wonderful to know we're meeting your expectations.

We look forward to continuing to support you on your journey toward financial freedom. If you have any questions or need anything along the way, don’t hesitate to reach out!

Best regards,
The Americor Team

Oct. 22nd, 2024

star star star star star

Elaine

Very helpful. If you have a problem, they will try and help you solve it.

3 months ago

star star star star star

Teresa Schaller

Teresa S. I joined the Americor family a few months ago and already have 2 settlements! I had a few guestions about my account so I called Americor and talked to Stephanie R and she was extremely helpful and had a great attitude! I can't wait to be out of debt!!

1 year ago

Reply from Americor

Thank you so much for your review, Teresa. You can always count on us to assist you with your needs!

Best regards, Americor

Aug. 17th, 2023

star star star star star

Michelle Crane Phoenix, AZ

My favorite thing about americor is their debt calculator. In less than 10 minutes I can put the amount of money I owe into the calculator and then they calculate what they can do to help me with that exact debt. I like how specific that is and that I get exact numbers of how long it will take me to pay down that credit card debt

2 years ago

star star star star star_border

Rishard Krehe Orlando, FL

The representative I spoke to was extremely patient with me and explained everything I had questions on and even talked me through my options thoroughly. We planned a time for a follow up call so I can get all my documents ready and filled out. Any questions I had he answered readily and helped me understand how this worked! I am so very thankful for the time he took with me tonight!

2 years ago

star star star star star

Brenda Anderson Dallas, TX

I had a need for a debt relief company in 20012 and used American. They were very helpful with my case and it was nice having a company that took care of everything for me. I was having credit problems but after they were hired things quickly turned around. They were professional and I would recommend them.

2 years ago

check_circle

Verified Customer

star star star star star

Richard Bethlehem, PA

Great company. Got my first settlement in less then 2 months. Ty very much.

11 months ago

check_circle

Verified Customer

star star star star star

Terry Claremont, NH

easy to work with and explains everything in a language you can understand

11 months ago

check_circle

Verified Customer

star star star star star

Sharon Gulfport, MS

I like the customer service ! I dislike having to wait for the settlements.

11 months ago

check_circle

Verified Customer

star star star star star

Pamela Carl Junction, MO

Every employee I have talked with is about helping however they can.

11 months ago

check_circle

Verified Customer

star star star star star

Ricky Perry

Everyone who which I spoke with seem to be very professional.

11 months ago

check_circle

Verified Customer

star star star star star_border

Diane

Americor has been quick to settle my debts. It is a very professional company to work with.

11 months ago

check_circle

Verified Customer

star star star star star

Doreen

So far they have saved us over 3,000.00. They notified me immediately

11 months ago

star star_border star_border star_border star_border

Michael Carroll

Was told in 6 months my credit score would start going up. 9 months and $500 a month later, my credit score has continued to go down. Much lower now than if I had just gone thru bankruptcy. Guess it's time to consider bankruptcy. I absolutely would not recommend this company.

6 months ago

Reply from Americor

Thank you for sharing your experience with us. We're sorry to hear that you haven't seen the expected improvement in your credit score, despite your investment and commitment to our program. Your feedback is crucial to us, and we understand the frustration this situation may have caused.

It's important to note that while our debt settlement program aims to provide relief from debt burdens, individual results can vary based on various factors, including the specifics of each client's financial situation. We strive to provide transparent information about the potential outcomes of our program, including the timeline for credit score improvement. However, we recognize that there may be instances where the expected progress does not align with reality.

We would like the opportunity to address your concerns directly and work together to find a resolution that meets your needs. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is our priority, and we're committed to assisting you every step of the way.

Thank you for bringing your concerns to our attention, and we look forward to the opportunity to assist you further.

Kind regards,
Americor

May. 1st, 2024

star star star star star

Paula Fox

Everyone has been very friendly and helpful through the whole process and quit to negotiate my debt.

6 months ago

star star star star star

Michael Benti

If you need help clearing your overwhelming debt. Americor can help you stay on track and save a lot of money.

6 months ago

star star star star star

Marcia Hastings

The representative , Dewy was professional, thorough and patient making sure all questions were answered.

6 months ago

star star star star star

Jessica Diaz

Excellent costumer service and nice people that help you out to find a nice way to get a financial relief

6 months ago

star star star star star

Avery Clark

Thorough and precise preliminary talks that discussed plan geared personally towards my financial well being.

6 months ago

star star star star star

Terence Tavares

I felt like I was talking to someone that cared. There were no secrets and Brad was straight to the point.

6 months ago