Best Company Guarantee Americor Logo

Americor

star star star star star

8.1

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

Roxanne Hughes Minneapolis, MN

Customer service was always there to explain everything. Transparency. I'm satisfied with their help on my journey to accomplishment with my debt. Much appreciation for helping improve my financial situation.

1 year ago

check_circle

Review Source

star star star star star

inquiry

Americor is without a doubt a company that does what it says it will do, I am going on 6 months with Americor and i am looking forward to the final result in completing the program of settlements. Very Good Company.

1 year ago Edited April 8, 2024

star star star star star

Renee St. Clair Pardeeville, WI

I highly recommend Americor for anyone struggling with Debt. I received the best of Care from my Americor connection, Devin! Thanks to him I pursued the help and he made it so easy to do! Many Thanks!!

1 year ago

check_circle

Review Source

star star star star star

David Conroe, TX

We like the fact that we will be saving money in both payments and interest as well as being able to pay off debts quicker. The service in getting this started was also great.

1 year ago

star star star star star

Teresa Woodward Perry, FL

Jason was very kind and very knowledgeable. He answered all of my questions. I am sure that I will like doing business with you, especially if the company is like Jason. Thank You Teresa Woodward

1 year ago

check_circle

Review Source

star star star star star

Ann-Louise Abbott Seminole, FL

My representative Belinda was amazing she had answers for all my questions and explained everything really well. I’m glad to be working with such a friendly and informative rep.

1 year ago

star star star star star

sarlower tibbs

Great Customer Service Americor agent broke everything down to me. Explain to me which way to go concerning my debt solution that I could go with to help me with all my debts

1 year ago

check_circle

Review Source

star star star star star

daniel nunn

Customer service is outstanding. If you have any questions at all they are always available. Everything that they have told me has been the truth and they have come through on. Highly recommend

1 year ago

check_circle

Review Source

star star star star star

Ada Duprey Bethlehem, PA

The Agent was very knowledgeable and walk me thru every detail and how this company works, the process very easy to understand. I love that soon I will finally be financially free. Thank you

1 year ago

check_circle

Review Source

star star star star star

Marlena

I love working with this company, they don’t play games and you completely understand what’s going on you can also look at your progress on line anytime they have been amazing.

1 year ago

star star star star star

Lydia Ruff

They keep me up to date on all negotiations, and had 1 of 5 accounts negotiated within 30 days. Far exceed not hearing anything in 90 days with a legal debt consolidation company

1 year ago

check_circle

Review Source

star star star star star

Tiara Hinton

If I have questions my financial advisor is always available, returning an email within 24-48 hours. They send regular emails on how to proceed through the process and what to expect throughout the program.

1 year ago

check_circle

Review Source

star star star star star

Carlos Soto Winchester, CA

The lady Laura who contact me from Americor was an excellent person who gave me the right information I needed to know, I’m very happy and satisfied with all the information I received, thank you so much for having her .

1 year ago

check_circle

Review Source

star star star star star

Denise Gutierrez

I really like how quickly they are to get to the solution of paying off debt, so far so good. I feel safe knowing my debt will get paid sooner and that there isn't any interest fee.

1 year ago

check_circle

Review Source

star star star star star

Lesle Smith Granbury, TX

Americor makes a stressful situation stress free. They keep you informed and negotiate the best possible agreements with creditors on your behalf. I am so thankful for them!

1 year ago

star star star star star

LEEANN DERRICO

The representative who helped me was very professional and knowledgeable as well as personable. He answered every question I had and never got annoyed if I asked the same question over and over.

1 year ago

check_circle

Review Source

star star star star star

Lisa Chicago, IL

WOW. This couldn’t be easier and within budget! Rene took care of me and could not be any more helpful, professional and friendly! I’m looking forward to this plan and ensuring a debt-free situation!

1 year ago

star star star star star

Zulfawu New York, NY

In fact it was so quick, Amean everything is going smoothly, thanks So much Americor, you guys are the best, first I was not briefing well, I can not sleep ,now I'm briefing well ,and sleeping like a baby, thanks

1 year ago

check_circle

Review Source

star star star_border star_border star_border

Robert Spanaway, WA

I still do not see the light of the tunnel! You guys have bred slow to secure the agreement arrangement with my creditors! Only one in three months! My fico score has dropped another 100 points since I came on board… Furthermore, you did not tell me you would deduct my payment immediately… so that put me in an overdraft situation for two months, before my auto payment cancellation went into effect! Additionally, all these creditors are offering me direct, deep reductions or zero interest to get my credit back on track. Please tell me again what we are doing here?? Maybe I should cancel my subscription!

1 year ago

Americor Logo

Reply from Americor

We appreciate you taking the time to share your concerns, and we apologize for any inconvenience you've experienced. We understand the importance of addressing these issues promptly and want to assure you that your feedback is valued.

We are sorry to hear about the delay in securing the agreement arrangement with your creditors. Our team is committed to working diligently on your behalf, and we acknowledge that the pace may not have met your expectations. We are constantly striving to improve our processes and will use your feedback to make necessary adjustments.

Regarding the deduction of payments, we apologize for any confusion. We understand the impact this had on your financial situation, and we are actively working to enhance our communication to better inform our clients about the timing of such transactions.

As for the direct offers from creditors, we encourage you to share these with us so that we can reassess your current situation.. Our goal is to help you achieve the best possible outcome, and your input is essential in tailoring our approach to meet your needs.

We understand the frustration caused by the drop in your FICO score, and we are committed to working with you to minimize any further negative impact. We kindly request that you reach out to us at officeofthepresident@americor.com so we can address your concerns.

We genuinely value your business, and we are dedicated to ensuring your satisfaction. Thank you for bringing these issues to our attention.

Sincerely,
Americor

Nov. 28th, 2023

check_circle

Review Source

star star star star star

Fight The Decline Alexandria, VA

I’m so glad I let professionals handle this for me. I just accepted my first settlement today. You can try to wing it and do this yourself, but it takes a lot of stress off letting pros do it for you.

1 year ago

check_circle

Review Source

star star star star star

LDestefano Buffalo, NY

My consultant, Zach, was extremely helpful and explained all the details so it was very easy to understand!! He was also very pleasant and professional!! Grateful for the help!!!

1 year ago

check_circle

Review Source

star star star star star

lj cunningham Port Saint Lucie, FL

I am off to a great start less then 3 months in and I have a settlement and very please with the phone call informing me regarding my first settlement. I was blown away because it was so fast.

1 year ago

star star star star star

Gaylon Morris

Nicole was very knowledgeable ..she cared about my situation and what I needed to do to set me on the path to success…she was sweet,professional,and cared about my problems…she made my signup enjoyably and easy…

1 year ago Edited November 20, 2023

check_circle

Review Source

star star star star star

Broderic Jordan Detroit, MI

I feel very fortunate to have worked with this company. The customer service is unmatched, and the company has been a great steppingstone for me to gain the financial freedom that I desire.

1 year ago

star star star star star

Isabel Hernandez Livingston, NJ

I haven't had any issues. All my experiences when engaging with any of the staff at Americor have been professional. I was extremely happy that they did a great job settling the last amount of my credit.

1 year ago

check_circle

Review Source

star star star star star

James Simpson

AMERICOR has done a great job negotiating for us. The process is simple but the people working to help me get debt free are professional and very knowledgeable. Thank You AMERICOR!

1 year ago

star star star star star

Larry McWhorter Gulf Shores, AL

The person I spoke with answered all my questions.She then gave me some tips I hadn’t thought of.She was a great encourager.Admitting hardship and being down she was what I needed today

1 year ago

check_circle

Review Source

star star star star star

Becky Burt

The lady Tara really helped me out and explained everything so well so I could understand everything. She is a very awesome lady and was real helpful. Now i am a customer of Americor

1 year ago

check_circle

Review Source

star star star star star

Judy W. Portland, OR

Every customer associate I speak with answers my questions and eases my worries. The process is coming along and is helping me to become debt free, thank you Americor for your outstanding services!

1 year ago

check_circle

Review Source

star star star star star

Vivian Houston, TX

I have just started with Americor. Nicole is my contact. Super knowledgeable and seems very sincere. So far, I have nothing but praise for the company and excitement to get my finances in order.

1 year ago

check_circle

Review Source

star star star star star

Silfane Holmes Independence, MO

They’re great company to work with. They truly care about me, and want to make sure that I have everything I need. They guide me, and will be there for me throughout the process. Thank you Americor!

1 year ago

check_circle

Review Source

star star star star star

Patryk Lyzbicki Burbank, IL

Currently, I am very satisfied with Americor's services. Thank you Americor for your great work. Nice, professional service and I recommend Americor to people who need professional help in freeing themselves from loans.

1 year ago Edited November 27, 2023

star star star star star

Terry Volney New York, NY

I like the fact that Americor agents are super friendly and answer all my questions in a professional manner. They keep me updated with all changes and give me positive feedback.

1 year ago

star star star star star

Rachel Brooklyn, NY

Just started the process and I’m truly excited about my debt. Jessica was extremely supportive and very knowledgeable. She made me feel comfortable about this new opportunity to finical freedom

1 year ago

check_circle

Review Source

star star star star_border star_border

Michael Woods Fort Worth, TX

I haven't been with you all long enough to have much of an opinion. I did do a stop payment for Upgrade, with whom I have three accounts, even paid a fee to my bank to do so. However, notwithstanding the stop payment, today I got charged $432. My bank said they changed their number or something. So, right now I am devastated, with additional transactions scheduled in the next week. Let's hope they don't go through.

1 year ago

Americor Logo

Reply from Americor

We're truly sorry to hear about the unexpected charge you received despite the stop payment you initiated with your bank. We understand how frustrating and concerning this situation can be.

It's essential to address this issue promptly to ensure that you don't incur additional charges or transactions. We recommend reaching out to both your bank and our customer support team to resolve this matter as soon as possible. Your bank should be able to provide you with guidance on the recent transaction, and our team can assist in ensuring that your accounts are properly managed within the scope of our service.

Your satisfaction and financial well-being are important to us, and we're committed to helping you navigate through this challenging situation. Please contact us at officeofthepresident@americor.com, and we will work diligently to provide you with the support and assistance you need to address this matter. Thank you for sharing your concerns, and we look forward to assisting you further.

Sincerely,
Americor

Nov. 1st, 2023

star star star star star

David Wimberley, TX

I feel like Americor has the “system” down pat and this gives me confidence to persevere with the process and rebuild my credit history. Each contact has been clear, helpful and informative….so far so good!

1 year ago

star star star star star

Lanie

I have only been with Americor for only a month . I am very pleased with the way the company handles my situation . So far I have no complaints. It looks like it is going to be an amazing journey.

1 year ago

check_circle

Review Source

star star star star_border star_border

Dennis Demers Sierra Vista, AZ

It is hard to review a company that seems very slow to help with my debt. It has been three months since I signed up and paid the agreed-upon amount each month. Americor was supposed to have settled with one of my credit card banks, but I continue to get demand notices from them. My credit has almost hit rock bottom, continue to get reminders that I am late with my payments. No indication that Americor has contacted them to settle.

1 year ago

Americor Logo

Reply from Americor

Greetings Dennis,

We are sorry to hear about your negative experience and appreciate you taking the time to share your feedback.

We take all customer complaints seriously and would like to assist you. Please reach out to us via email to schedule a callback to help clarify any questions or concerns you may have at officeofthepresident@americor.com.

Thank you for your honest feedback.

Best regards, Americor.

Aug. 16th, 2023

check_circle

Review Source

star star star star_border star_border

Lisa Vannostran Massillon, OH

I felt the sales person , Christian, that took all my info, cared only only about closing the deal. There was one company included in negotiations that should not of been (Lowe’s) and one not included in negotiations that should of been (PayPal). Christian never returned my calls until I texted . For me , it has been a scary and humbling experience. I have not made final judgement yet.

1 year ago

Americor Logo

Reply from Americor

Thank you for bringing your concerns to our attention. We sincerely apologize for any dissatisfaction you've experienced during your interaction with our company. We strive to provide exceptional service and regret if your experience fell short of your expectations.

Regarding your feedback about the sales process, we take these matters seriously and will address them internally to ensure that our representatives uphold the highest standards of professionalism and attentiveness to our clients' needs. Rest assured, we will investigate the inclusion of Lowe’s and the exclusion of PayPal in the negotiation process to rectify any errors and ensure the best possible outcome for your situation.

As for the communication issues you mentioned with Christian, we apologize for any inconvenience this may have caused. We will review our communication protocols to ensure that our clients receive timely responses and updates throughout the process.

Your feedback is invaluable to us, and we genuinely appreciate the opportunity to address your concerns and improve our services. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is our top priority, and we are committed to resolving any issues you may have.

Thank you for considering providing us with further insight into your experience. We value your feedback and the opportunity to make things right.

Kind regards,
Americor

Apr. 26th, 2024

star star star star star

Jim Paxton Newcastle, OK

I worked with Nash he did an exceptional job. He was very thorough and answered all my questions. I have just started with this company and I can see that you are going to help me very much. Thank you.

1 year ago

Americor Logo

Reply from Americor

It warms our hearts to know we've met your expectations! Our team at Americor is dedicated to helping you achieve financial success. We're here for you whenever you need us.

Best regards, Americor

Aug. 16th, 2023

check_circle

Review Source

star star star star star

Cordie Turner Columbus, OH

I like the customer service. I feel that you explained the program so i could understand, the pros and cons. That i was making the right choice for my financial health and well being.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Kathleen Smith Clearwater, FL

The company reps were friendly, however, they are not totally honest with all options open to someone in heavy debt, barely employed, and elderly. I only found out from a totally disrelated company (after signing up that Americor) that Chapter 7 bankruptcy was actually the best option for by Americor as I was in the 3 day window where cancellations were allowed. Then I found out from another company that since I don't have any assets that aren't protected by bankruptcy law, that I probably don't even need to file bankruptcy as probably no company will sue me. So Americor did me a favor by telling me to stop paying on my debts, but I didn't need to pay Americor to negotiate debt for me, or even to file bankruptcy.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Tracy R Yakima, WA

For the most part I like the program. I am not sure how the accounts get chosen. My brain would do a different series to the payments and pay off the small first so interest doesn't build up to be more than the initial amount. The app could use some work.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Capac, MI

friendly, everything was fairly easy to understand. If I had questions, they were answered in a way I understood. Everyone I have been in contact with has been very helpful.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Thomasina Las Vegas, NV

Things are going perfectly fine. I was a little skrptical at first. But Ari qucikly got bw back on track by directing me to your BBB A+ Rating and reassured me this is the best choice possible.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

David Conde San Antonio, TX

Been on the program for six months and so far only settlement. Employees are very professional and courtesy is of the utmost. What I don’t like is once you enroll in the program. Basically you are on your own to fan off the Lender's. Sure the Employees will guide on how to respond to the Lender's. But the calls do keep on coming.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tony Allen WA

So far so good but it takes time, money and devotion. Tha people are great to work with. I still need to add some debt soon. But I'm making progress. Thanks Jessica your the best!

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Cassandra Anclam Saint Paul, MN

For now my rating is going to be low because none of my agreed upon debts have been paid at all. I've been making monthly payments for a few months now but I'm still getting harassing calls and letters in the mail demanding I make payments. I inquired about this over a month ago and was told to send in all written copies from creditors and debt collectors. Americor responded with something about how they've already made agreements with these companies but nothing else has happened. Still paying in, still getting calls and bills and I was recently notified that my credit score has dropped over 200 points. Starting to wonder if this is a scam.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Jennifer Fort Mill, SC

They will promise great things, and then spend the rest of your time with them saying no. If you live paycheck to paycheck don't be surprised if they message you asking for an additional 5k deposit next month. Lol. If i had 5k extra I wouldn't need their help. They promised a quick turnaround, its been 4 years and still counting for $30k in 5 accounts. They promised to try to get balances down to 50%, but it's been an average for me of 80%, meaning I paid more than I originally owed after their cut. And ps: some creditors never do 50%, so they won't bother trying for lower if it's within their typical range. They don't tell you what the percentages are, they won't bother starting negotiations until you have 80% of the money, and they require you to use their bank which charges big fees monthly and per payment. But allegedly they're not making any money off that. 🙄🙄 They handled the negotiations, but when I got sued they did nothing except send over a negotiation letter that the judge said wasn't adequate and dismissed in 10 seconds. Not that I had any assets to seize. Oh, and if you tell them to stop taking money out of your account they won't. When they get you a charge for an overdraft fee they won't fix it either. They'll offer to give you back your own money that you've already paid a fee to the./the bank to withdraw. And, if you call to change a payment better call 3 business days in advance because "it's already processing" is their favorite gabds-tiesld excuse.

1 year ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Viola Weber Bellefonte, PA

Customer service is top notch and is always giving good recommendations! My first settlement was done in a fast and easy way! I wished that I had known about this program years ago.

1 year ago Edited May 15, 2023