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Americor

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9.2

Overall Score

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Archie Lakewood, IL

I am a new customer and it is a little difficult to give a rating. I can say that the sign up process is a well thought out process. It takes a little while to get through it but you get a lot of information that is vital to the process of the program. When you are finished completing the sign-up process the intake people welcome your questions and will explain it over so you understand everything. The people are very nice and very well informed about the program.

2 years ago

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Justten Roanoke, VA

Everyone I worked with was friendly. However in the end I'm really not sure how much money they actually saved me. I feel like everything they negotiated down they made up with all the fees. But it was nice to have someone do all that for me so I didn't have too. The prices you pay I guess.

2 years ago

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Angela Columbus, OH

Most everything is going well for the moment. I’ve gotten more welcome calls from the attorneys office you are having me work with, which I appreciate. However, you didn’t complete my welcome call… you’d call leave me a message, I’d call you back only to be told wait times were long and I could continue waiting or I could leave my phone number. I work to try and pay off my bills. I don’t have time to stay on hold… and when Id leave my number, a rep never called me back like you said they would… so I really hope things are going ok.

2 years ago

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Andrea WA

I was nervous to start this process, but Americor has been so helpful along the way and made me feel at ease about making this decision. I already feel like a weight has been lifted and I’m only on my first month!

2 years ago

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Roger Krueger

I spoke with Sean on the phone and he told me how they could help me get rid of credit card debt. The process was easy to follow and everything is ready to go. Thank you to all that helped me

10 months ago

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Reply from Americor

🎉 Debt-free dreams, here we come! 🎉
Thank you so much for the kind words! We're thrilled to hear Sean made the journey smooth and easy to follow—he’s kind of a credit card-crushing superhero around here 🦸‍♂️💥.

We're so excited to walk this path with you and help you kick that debt to the curb. Let’s keep the momentum going—your brighter financial future is just getting started! 💪💙

— The Americor Team

Apr. 30th, 2025

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james wright

Chad crist was very knowledgeable and had excellent customer service

3 months ago

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Reply from Americor

🙌 Thanks for the shout-out! We’re so glad Chad’s knowledge and excellent customer service made a difference for you. We think he’s pretty awesome too! 💙✨
-Americor

Sep. 3rd, 2025

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Ron Kellis

Total understanding of my needs , very knowledgeable and friendly

3 months ago

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Reply from Americor

We’re so glad to hear you felt understood and supported! Our team always strives to be knowledgeable, friendly, and attentive to your needs. Thank you for sharing your experience with us!
-Americor

Aug. 27th, 2025

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Doug Stiles

No real complaints or accolades at this time…….satisfied with program….

3 months ago

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Reply from Americor

We appreciate you taking the time to share your feedback. We’re glad to know you’re satisfied with the program, and we’ll continue working hard to make sure your experience stays positive!
-Americor

Aug. 27th, 2025

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Samuel

I have been a n Americor customer for almost five months. The company has helped and supported me every step of the way. I have such stress relief since starting this debt program and I am on track to be debt-free in months. Thanks to all the great advisors who has assisted thus far. Best wished.

1 year ago

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Trish Strew Phoenix, AZ

Yes, I’m very happy with this company they help me pay off some loans. They help me pay off some credit cards and now I’m all set scores for my credits are going up fantastic you guys are amazing I have told some of my friends let’s see what happens again thank you so much for helping me get my life back on track is so much appreciated.

1 year ago

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Mary Abbott Bluford, IL

I am so glad I chose AmeriCor and Credit9, I would never survived my debts if it hadn't been for these two very Professional Companies. The people who work there are so nice and helpful. Thank you all and God Bless. Mary Abbott

1 year ago

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Carolyn L Benson Staunton, VA

I liked the fact that they were/are not judging me for needing to consolidate my bills. They are very helpful in every way and that means a lot to someone who through not fault of her own needed help and guidance in getting out of debt. I am truly grateful!

1 year ago

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Arthurine Moore Sacramento, CA

This company has helped me tremendously. I was a little skeptical at first but my fears were quickly set at ease. The company is very knowledgeable about the business and helping the customer in every way to understand the plan. I do recommend doing business with them and becoming debt free is the goal. I haven’t reached it yet but well on my way. A very happy customer. A.M.

1 year ago

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Corazon D Magsaysay San Francisco, CA

Elijah, who was giving me the overview of the whole process in this debt relief, was knowledgeable, patient , every good description I can describe about his performance. Result of the conversation with him, was very satisfactory.

2 years ago

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Teresa Schaller

Teresa S. I joined the Americor family a few months ago and already have 2 settlements! I had a few guestions about my account so I called Americor and talked to Stephanie R and she was extremely helpful and had a great attitude! I can't wait to be out of debt!!

2 years ago

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Reply from Americor

Thank you so much for your review, Teresa. You can always count on us to assist you with your needs!

Best regards, Americor

Aug. 17th, 2023

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Michelle Crane Phoenix, AZ

My favorite thing about americor is their debt calculator. In less than 10 minutes I can put the amount of money I owe into the calculator and then they calculate what they can do to help me with that exact debt. I like how specific that is and that I get exact numbers of how long it will take me to pay down that credit card debt

3 years ago

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Rishard Krehe Orlando, FL

The representative I spoke to was extremely patient with me and explained everything I had questions on and even talked me through my options thoroughly. We planned a time for a follow up call so I can get all my documents ready and filled out. Any questions I had he answered readily and helped me understand how this worked! I am so very thankful for the time he took with me tonight!

3 years ago

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Brenda Anderson Dallas, TX

I had a need for a debt relief company in 20012 and used American. They were very helpful with my case and it was nice having a company that took care of everything for me. I was having credit problems but after they were hired things quickly turned around. They were professional and I would recommend them.

3 years ago

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ARTIE CHAVEZ JR.

Real citizens that help people in need, very thorough & abruptly resolve problem when arise.

4 months ago

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Reply from Americor

Thank you for your wonderful feedback! 🙌 We're proud to serve and help our clients through every challenge. It means a lot to know our team is making a real difference and resolving issues quickly. We're here for you every step of the way!

Aug. 4th, 2025

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Ellen

Help when I need it. Always available for questions, and keeps me up to date on progress.

4 months ago

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Reply from Americor

Thank you for sharing your feedback! We're glad to hear that you feel supported and well-informed throughout the process. Our team is always here when you need us! 💙

Aug. 5th, 2025

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Justine Zike

Rebecca was amazing and I definitely feel at ease! I know I’m in good hands 🙌

4 months ago

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Reply from Americor

Thank you so much for your kind words! 🙌 We're thrilled to hear that Rebecca made you feel at ease. You're absolutely in good hands, and we're here for you every step of the way. 💙 We've got your back!

Jul. 31st, 2025

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Geily Machado

Heath was absolutely amazing explaining all of my options and walking me through the process.

4 months ago

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Reply from Americor

Heath to the rescue! 💥 We’re thrilled to hear he made things clear and easy while walking you through your options. That’s the kind of service we strive for every day! Thanks for trusting us we’ve got your back! 💙🙌

Jul. 30th, 2025

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Dr. Jennifer Thorpe-McCovery

Very helpful, professional, and eased my anxiety in regards to dealing with collectors.

4 months ago

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Reply from Americor

Thank you for sharing your experience! We're so glad to hear that our team was able to help ease your anxiety and provide the professional support you needed. You're not alone on this journey we're here with you every step of the way!

Jul. 30th, 2025

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Alexandra Koenig

She is very understanding and listen and explained everything. The friendliness is amazing

4 months ago

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Reply from Americor

Thank you so much for your kind words! 💙 We’re so glad to hear that your representative took the time to listen and explain everything clearly. It means the world to us that you felt supported and cared for. We’re lucky to have such a compassionate team, and even luckier to have amazing clients like you!

Jul. 30th, 2025

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Sylvia Posey

She was courteous, knowledgeable and made sure I had what I needed to proceed...

4 months ago

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Reply from Americor

🎉 Big shoutout to our superstar Caroline G! 🎉
Courteous ✅ Knowledgeable ✅ Super helpful ✅
We’re so glad she made your experience smooth and easy. It’s our goal to make this journey feel less stressful one step at a time. Thanks for the love and for trusting us with your path to freedom! 💙💪

Jul. 29th, 2025

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Travon Campbell

I called and they set me up with a team member immediately! Always prompt and accurate!

4 months ago

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Reply from Americor

⚡️Boom! Instant connection, just like we planned it. We’re so glad you were set up quickly and had a smooth experience prompt and accurate is the Americor way! Thanks for trusting us to be in your corner. 💪📞✨

Jul. 29th, 2025

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Angie C

It was long but she was so sweet and very professional . The whole process was 1 1/2 hrs .

4 months ago

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Reply from Americor

Long chats mean we’re giving you all the time and care you deserve! 🌟 So glad to hear she was sweet and professional throughout the process. Thanks for sticking with us we’re here for every minute of your journey! 💙⏳

Jul. 29th, 2025

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Lenora Bryson

Carolina G G was very very helpful & caring to me, she explained everything to me.

4 months ago

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Reply from Americor

Thank you so much for your kind words! We’re thrilled to hear that Carolina G. was both helpful and caring, and took the time to explain everything clearly. We’ll be sure to pass along your appreciation—she’ll be so happy to hear it!

If you ever need anything else, don’t hesitate to reach out. Americor

Jul. 24th, 2025

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Tanner Hines

They were very understanding and helped me feel comfortable talking about my debt

4 months ago

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Reply from Americor

Thank you for sharing your experience! We’re glad to hear our team was understanding and helped you feel comfortable discussing your debt. Supporting you with care and respect is very important to us.

If you ever need anything else, please don’t hesitate to reach out. Americor

Jul. 24th, 2025

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Eileen Ghookasian

I had agood expiernce with Carolyn Guerra. She assisted me in my needs and answered my questions.

4 months ago

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Reply from Americor

Thank you for sharing your experience! 😊 Carolyn Guerra is one of our dedicated team members who truly cares about assisting you and making sure all your questions are answered. We’re glad she could support you and help with your needs. Wishing you all the best on your financial journey!

Jul. 23rd, 2025

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Charles barron

Carolyn swann answered all my questions Was nice and well spoken You have a great employer in her

4 months ago

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Reply from Americor

Thank you so much for your kind words! We’re delighted Carolyn Swann could answer all your questions with such kindness and professionalism. She’s truly a valuable member of our team, and we’re proud to have her representing Americor!

Jul. 17th, 2025

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Temisha Moultrie

Kimberly C was a delight. She understood what my issue was and resolv3d it right away.

4 months ago

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Reply from Americor

Thank you for your kind words! Kimberly C is truly a delight, and we’re glad she understood your issue and resolved it quickly. We’re here to help anytime you need us!

Jul. 17th, 2025

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Joe Dienstag

Patrick made me feel safe, and well informed in making the choice to enroll in the program.

5 months ago

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Reply from Americor

Joe,
Thank you for sharing your experience! We’re so glad to hear that Patrick helped you feel safe and well-informed as you made the important decision to enroll. Providing clear guidance and peace of mind is what we strive for. Please know we’re here to support you every step of the way on your journey to financial freedom!
Regards,
Americor

Jun. 30th, 2025

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Cindy Lansing, MI

I appreciate the company’s ability to assist me with lowering my debt. I was surprised when numerous fees were attached each month, though.

2 years ago

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Reply from Americor

Thank you for taking the time to share your positive feedback about our debt assistance services. We are delighted to hear that we've been able to help you in lowering your debt.

However, we sincerely apologize for any surprise or confusion caused by the fees associated with our services. We understand that transparency in our fee structure is crucial, and we regret if this aspect fell short of your expectations.

To address your concerns and provide clarity, we would appreciate the opportunity to review your account in detail. Please reach out to us at officeofthepresident@americor.com, and we will be more than happy to explain the fees, discuss any potential adjustments, and ensure you have a clear understanding of our service charges.

Your satisfaction is important to us, and we are committed to addressing any issues to improve your overall experience with our company. Thank you for bringing this to our attention, and we look forward to resolving this matter for you.

Sincerely,
Americor

Nov. 28th, 2023

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Verified Customer

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Linda Barrett

Great service, wonderful to work with. They really helped me out of a tough situation.

2 years ago

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Gabriele Grant

Very helpful and professional. Save me a lot of hassle. Thank you. Would recommend to anyone.

2 years ago Edited April 10, 2024

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Anonymous

We were on the phone for over an hour and she took the time to get to know me and my situation.

2 years ago

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cora frempong Woodbridge, VA

I like Americor taking their time to make sure clients understand how this whole program works.

2 years ago

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Linda Kreinbihl

They were helpful Whenever I either called, texted or emailed they always replied promptly,

2 years ago

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Phillip Walker

Settlement is about what I expected. Easy and quick process to accept the settlement.

2 years ago Edited April 29, 2024

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Karl Pulliam

I liked that after a period of time I qualified for a loan to take care all of my debt.

2 years ago

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Lonnie Wesley Chapel, FL

Needed assistance with changing my due date and it was handled very professional.

2 years ago

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Jonathan Young

Wiping my debt out at a discount as quickly as my deposits hit the bank. Love it

2 years ago Edited March 15, 2024

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Verified Customer

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Artena

The people are nice try to find a way to help you and stay in touch with you about the problem

2 years ago

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Angela Claymont, DE

NOT HAPPY! WAS MISLEAD AND GUARANTEED NOT TO WORRY IF I GOT A SUMMONS THEN WAS BULLIED INTO TAKING A LARGER AND LONGER TERM LOAN SINCE A CREDITOR IS FIGHTING THE SETTLEMENT TERMS!!!!!!!

2 years ago

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Reply from Americor

We deeply apologize for your dissatisfaction and the experience you've had, which is not in line with our commitment to providing transparent and trustworthy services.

It's important to us that you have clarity and confidence in the debt settlement process. We understand that you were guaranteed not to worry about receiving a summons and were subsequently put into a situation that you didn't anticipate.

To address your concerns, we want to work with you to find a resolution. Please reach out to our Office of the President team at officeofthepresident@americor.com to discuss your situation and explore potential solutions. We take your feedback seriously and are committed to helping you find a path forward that aligns with your financial goals.

Your satisfaction is important to us, and we appreciate your patience as we work to address your concerns and improve your experience with us. Thank you for bringing this to our attention, and we look forward to assisting you in finding a resolution that better suits your needs.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Dorrette Los Angeles, CA

Customer Review Video

2 years ago

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Robert Perryman Tuscaloosa, AL

I like the communication that is provided. They let you know what to expect around each corner.

2 years ago

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Verified Customer

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Jonathan

Very respectful people that I've talked to and they give you the information very clearly.

2 years ago

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Oscar

I am happy with Americor. Every time when I called he answered all my questions.

2 years ago

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Ruth

Americor is a very good company and very helpful and understanding of anybody's predicament.

2 years ago