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Americor

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8.1

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C smith

Great process easy to talk to when communicating with staff from Americor keeping me in the loop on certain accounts they were working on overall great process

8 months ago

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Dorothy Payne Macon, GA

everything was great have taken Sasha burden off of me the young man who helped me with out of sight helpful, and I just prayed the Lord for this company

8 months ago

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Mari Hamilton

I have had the best experience with Americor They have been very professional and pleasant and have guided me through every step of my loan consolidation. Highly recommend.

9 months ago

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Suzanne Wright Los Angeles, CA

Horrible communication! I was served a judgement and tried so hard to get to someone who could help pay this bill 1st and NO ONE was available to help! Now I'm stuck in the program and wish I went a different route. There is literally ZERO communication with what's going on with my account. Especially when stuff like this arises. It's been over a year and 3 accounts are still listed as not settled. What happened was, they assumed I was going to take the Credit 9 loan, which I didn't because my payment would've been $150 higher than what I'm shelling out now. This would have really hurt my budget so I declined and now it seems my account is at a standstill, other than the money going to creditors who have already agreed to settle. I just wish there was a way to talk to the person handling my account. It seems like they are doing a really horrible job at it.

9 months ago

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Reply from Americor

We're sincerely sorry to hear about your experience and want to extend our apologies for any inconvenience you've encountered. We understand the frustration that can arise when communication channels falter, especially during crucial moments like resolving a judgment.

We strive to provide seamless communication and support to all our clients, and it's disheartening to learn that we fell short in your case. Rest assured, we take your feedback seriously and are actively looking into improving our communication channels to ensure this doesn't happen again.

Regarding the misunderstanding with the Credit 9 loan, we apologize for any confusion caused. Our aim is to always provide options that align with our clients' financial situations, and we regret any inconvenience this may have caused.

We want to address your concerns promptly and work towards a resolution. Please reach out to us directly at officeofthepresident@americor.com so we can discuss your account in detail and find a way to address your unsettled accounts and improve your overall experience with our services.

Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to make things right for you.

Sincerely,
Americor

Apr. 3rd, 2024

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Patricia Carlson Kansas City, MO

The lady who called was very informative. She was very polite and very business oriented. She explained everything. I was very pleased with the entire phone conversation.

9 months ago

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Don Bridges GA

Very professional, easy to talk with and explained everything in detail. We were very happy with her :) We look forward to her helping us through this process !!

9 months ago

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Tarsha Sanford, FL

the customers agents i spoke with where great they answer all my questions and explained everything in full detail so i was able to understand everything.

9 months ago

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Danni Tolbert Houston, TX

Loving everything about Americore. I am so happy I have found out this company. My debt situation was crazy but now my finances are a lot better at this time.

9 months ago

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Angelica Ybarra Minneapolis, MN

GREAT DECISION THAT I MADE GONG TO AMERICOR. I GET HELP AS NEEDED ON THIS PROGRAM. WHEN I CALL IN FOR ANYTHING I GET THE HELP THAT IS NEEDED AND NOTHING LESS.

9 months ago

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Roger Macomber

They always answer all my questions honestly, respectfully, and completely. Everyone I have spoken to has always been professional and personable. I would highly recommend them to anyone in need of their services.

9 months ago Edited March 25, 2024

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Doug Mainellis Miami, FL

Tyler F was more than helpful. He is very clear in his presentation and answered all of my questions with complete confidence. It was a real pleasure dealing with you today.

9 months ago

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paulo gomes

I'm just a month and week in the Americor program and they already got a settlement and I had about 55% less than the balance. Great job in a quick time. Thank you.

9 months ago Edited April 5, 2024

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Brenda Jones Bridgeport, CT

The staff at Americor was very helpful in explaining their program. I am very pleased with my decision to trust them and I certainly have seen a difference.

9 months ago

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Kenneth Urasek Bowie, MD

Customer Review Video

9 months ago Edited March 6, 2024

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Thomas cox Lindenhurst, NY

Like I explained to customer service yesterday. We are starting o the wrong foot . I am not happy with the sales Agent Dash . I feel like he scammed me. He withdrew money prematurely, I explain the money won’t be in my acct. it has left me financially in a bind for 2wks . Plus am disabled, lack of sleep and Eli aged my blood pressure too levels that was detrimental to my health . Customer service told me I don’t have to deal with him . A little while later he left a message saying I am sorry. I didn’t want to hear it . I came to Americor for help . I am hit upset . Employees like Dash give companies l a bad reputation. I instructed customer service t Listen to the rsupposed recorded conversation . I was ver clear that there was no money in the account until the 3rd We’d of every month , he still wet forward with the premature withdrawal . Unfortunately I am still upset and Andy because of the financial position it caused me , which wasn’t good to begin with .i recommend anyone that is dealing with Dah the are better off hanging up . I am a very unhappy and disturbed with this whole incident.Especially costumer service told me I won’t have to deal with him . He calls me back and leaves a message of an apology. I am sorry doesn’t help me with the position he has left me with .. I really think the CEO of Americor . Should made aware of this From the begging I was very honest with the situation I am in .Instead of on long road I am still upset, I put off this review but after I couldn’t sleep I decided , to give my opinion .

9 months ago

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Reply from Americor

We deeply apologize for the distress and inconvenience you have experienced as a result of your interactions with our agent, Dash. Your feedback is greatly appreciated, and we take your concerns very seriously.

We understand the gravity of the situation and the impact it has had on your financial well-being and health. It is unacceptable for any of our clients to feel misled or taken advantage of in any way.

Please know that we are taking immediate steps to address this issue internally. We will thoroughly review the recorded conversation and take appropriate action to prevent such incidents from happening in the future.

We sincerely apologize for any frustration or discomfort caused by this situation. Our goal is to provide assistance and support to all our clients in a professional and compassionate manner, and we regret falling short of your expectations.

If there is anything further we can do to assist you or alleviate your concerns, please do not hesitate to reach out to us directly at officeofthepresident@americor.com.

Sincerely,
Americor

Mar. 7th, 2024

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Dashea Mitchell Wichita, KS

Americor had been a wonderful experience and customer service support for me has always been top notch. I’m glad I found them. I trust the process and it’s paying off

9 months ago

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Mary L Hays, KS

The representative had all the information I needed right at hand, she explained everything clearly, and gave me numerous opportunities to ask questions. I am very pleased!

9 months ago

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J Michael T Saint John, IN

If I could give them less than one star, I would. Please read this review in it's entirety: 1) RED FLAG #1: I found their sales tactics to be misleading. In my experience, just about everything they told me when they hard-sold me into their program turned out to be completely and utterly false. 2) RED FLAG #2: They made false claims to me about a consolidation loan. I spent 9 months in the program and - big surprise - I never once received a single offer for their consolidation loan. When I asked them about this, their response was 'sorry you were misinformed'. So they acknowledged they misled me but won't do anything about it. Just wow. 3) RED FLAG #3: I believe they slow-walk negotiations with your creditors so you stay in the program longer. I had over 14 accounts that were part of the consolidation program. They settled only 2. The other 12 never received ONE single contact from Americor to negotiate or even discuss my account with each. How do I know this? Because I called those creditors myself, and over the span of just 17 days I managed to negotiate settlements on my own with 9 of my remaining 12 creditors (for less than 30% of the remaining balances). I did in 17 days what Americor couldn't do in 9 months. 4) RED FLAG #4: You can't speak with anyone handling your negotiations. Have a question about settling a specific debt? Got a creditor sending you letters saying they willing to negotiate your balance? Good luck trying to talk to anyone at Americor who can help you. You are ON YOUR OWN (heaven help you if a creditor sues you - Americor will do literally nothing to assist you). 5) RED FLAG #5: Cancellation is very difficult. They hide the process to cancel, and once you figure it out they carpet-bomb you with emails and calls trying to convince you not to cancel. I had to tell their phone agent 5 times to cancel me from the program until he finally tapped out and said he would. RED FLAG #6: They re-enroll you after you cancel without your permission. After I cancelled their program, I received a call from Patricia at their office to inquire why. I told her I decided to negotiate my debts on my own (which turned out to work much better than using Americor). Without telling me, she re-enrolled me back into their program without my permission (and I only found out because Americor sent me an email welcoming me BACK into their program later that same day!) That's called Fraud, folks. Summary: If you have a few debts with some major credit card companies or lenders, and your balances are under $20k, and you're either too afraid or too intimidated to talk with your creditors on your own to negotiate down your balances, Americor could be a good option for you: They might get some debts settled for you while they bleed you out of a LOT of fees you could have saved if you did it yourself. However, if you know how to use a phone, have an IQ higher than a squirrel, aren't scared to talk with your creditors directly, and can handle negotiations 101, then let my experience be your guide: You don't need Americor - you can settled your debts on your own and save a TON of fees you would pay to a company like Americor. Moreover, Americor (specifically) is not an ethical organization (just google 'Americor Lawsuits' and you'll see for yourself). I strongly recommend you do NOT work with Americor. And don't just take my word for it - do your own research. Do your own due diligence. And then ask yourself the obvious question: Do you REALLY want to do business with a company that admits to using misleading sales tactics, that admits they deliberately delay negotiations with creditors, that admits they misrepresent to customers about consolidation loans - and who will fraudulently re-enroll you back into their program after you cancel? Can't say you weren't warned to stay away.

9 months ago

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Reply from Americor

We appreciate you taking the time to share your detailed feedback with us. We understand your frustrations and concerns, and we sincerely apologize for any disappointment you have experienced during your time with our company.

Your feedback is invaluable to us as we continuously strive to improve our services and address any shortcomings. We would like to address each of your points:

Sales Tactics: We apologize if you found our sales tactics misleading. We are committed to transparency and accuracy in all our communications, and we take any allegations of misinformation seriously.

Consolidation Loan Offer: We regret any confusion regarding the consolidation loan offer. We apologize for any miscommunication and the inconvenience it may have caused you. We will investigate this matter further to ensure such discrepancies do not occur in the future.

Negotiations with Creditors: We apologize if you felt that negotiations with your creditors were delayed. Our goal is to negotiate settlements that are beneficial to our clients while adhering to industry standards and regulations. We will review our processes to ensure timely and effective communication with creditors.

Communication: We apologize if you encountered difficulties reaching our team regarding specific debt settlement inquiries. Clear and accessible communication is a priority for us, and we will take steps to improve our customer support channels.

Cancellation Process: We apologize if you found the cancellation process challenging. We strive to make the cancellation process straightforward and will review our procedures to ensure clarity and ease of cancellation for our clients.

Regarding the re-enrollment issue you mentioned, we take allegations of fraudulent practices seriously. We assure you that we do not engage in such activities, and we will thoroughly investigate this matter to address any concerns.

We understand that every client's situation is unique, and we regret that we were unable to meet your expectations. We appreciate your feedback and will use it to enhance our services and ensure a better experience for our clients in the future.

Thank you for bringing these issues to our attention. If you would like to discuss your concerns further or require any assistance, please do not hesitate to contact us directly at officeofthepresident@americor.com.

Sincerely,
Americor

Mar. 7th, 2024

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bruce rosen Boca Raton, FL

I Reached companies this one looked.sincere, not phoney. I sent.a.monthy amount they on turn reached agrements with.the various clients. Very satisfied

9 months ago

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Margaret Green Spring Branch, TX

Very friendly and very patient. I am 87 years old and I have a horrible time with all this technology. They took a lot of time and patience explaining the process.

9 months ago

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JoAnn Donato Altamonte Springs, FL

Great company to work with. They are very forthcoming and extremely knowledgeable and courteous. They really do go the extra mile to make sire their clients are happy

9 months ago

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Helped Mobile, AL

Kobe was very professional, answered all my questions, and was very knowledgeable on my entire process. He was very helpful guiding through this process.

9 months ago

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L M St. George, UT

They've been great! I was a mess trying to figure out how I was going to get out of debt. It's been a relief to have a company that is willing and able to work for me.

9 months ago

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Cafe532

They guarantee and deliver on reducing your debt, but when your credit falls they hook you on a 24%+ loan with more than $1000 in fees. The worst part is, they have you right where they want you. Your credit has dropped below 500 because you did what they told you to do, not pay your debts. No other bank wants to finance you. I DARE ANYONE to start financing all these people at fair rates (less than 10%) with no fees to get them on their feet. You would make an honest fortune.

9 months ago Edited April 8, 2024

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Reply from Americor

Thank you for sharing your concerns with us. We're truly sorry to hear about your experience and any inconvenience it may have caused.

At Americor, our goal is to provide effective debt solutions while ensuring our clients' financial well-being. We understand the frustration that can arise from unexpected changes in credit status and loan terms. We aim to be transparent about all aspects of our programs, including potential impacts on credit scores and the terms of any loans offered.

We would appreciate the opportunity to discuss your specific situation in more detail and explore potential solutions together. Please reach out to us directly at Officeofthepresident@americor.com, and provide us with the best contact number and time to reach you so that we can address your concerns promptly.

Your feedback is invaluable to us, and we are committed to working with you to find a resolution that meets your needs and restores your confidence in our services.

Kind regards,
Americor

Apr. 24th, 2024

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Norman Douglas Floyd North Las Vegas, NV

Provided a thorough education of the program , as well as detailed information of the process. The information was supported by video and further follow-up.

9 months ago

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Vern Clifton Park, NY

I love the idea of n having some financial freedom and not being burdened by so much debt however, not paying creditors are scary because I am diligent about my financial obligations and the thought of not paying them seems like a bad choice. I have to think about this before I fully consider joining this process.

9 months ago

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Reply from Americor

Thank you for sharing your thoughts and concerns with us. We understand that considering a debt relief program can be a significant decision, and it's important to carefully weigh the options.

It's completely understandable that the idea of not paying creditors may feel unsettling, especially if you've always been diligent about meeting your financial obligations. Debt relief programs like ours are designed to provide a pathway to financial freedom by helping individuals manage and reduce their debts over time. However, we recognize that it's essential for you to feel comfortable and confident in the decision you make regarding your finances.

If you have any questions or concerns about our program or would like more information to aid in your decision-making process, please don't hesitate to reach out to us at officeofthepresident@americor.com. We're here to provide support and assistance in any way we can.

Ultimately, the decision to join a debt relief program is a personal one, and it's important to take the time to carefully consider all factors before moving forward. We appreciate your thoughtful approach to this matter, and we're here to support you every step of the way.

Best regards,
Americor

Feb. 27th, 2024

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Allie Tomason Monroe, MI

My representative, Kim, was so patient, kind and helpful. She made sure I understood everything and was expert in answering my questions. Thank you, Kim.

9 months ago

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William Brown Riverside, CA

Their cistomer service is fantastic. Theyve been extremeley helpful in my setting up my account, they follow up when they say they will, and their all very polite.

9 months ago

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Nancy Goodwin Belleville, IL

I spent 90 minutes on the phone with 3 different people. Each were patient and kind. I love that their priority is to make sure you fully understand the program.

9 months ago

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aggie castronuevo LA

Americor assisted with helping me develop a plan to bring my credit card debt under control. With rising interest rates the debt was becoming nearly unmanageable.

9 months ago

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Marcello Jefferson El Sobrante, CA

You can and should do it on your own if you really want to save your hard earned money. One example of how in the long run you will be better off doing it on your own…..I had a bill that is $2,312 after your account is almost in collections they negotiated it to $1,200. Sounds like I’m winning but Americor is charging me $578 for the privilege of messing my credit up. You add that to the $1200 I have to pay and your saving is about not actually $1100 it’s more like $500-$600 but your credit is ruined. Do yourself a favor and call your credit card company and work with them directly. Do it on the begging of your hardship. You will save yourself money and save your credit. Americor will ruin your credit it’s the only negotiating they will do. If your credit is important don’t use them…:if you don’t care and want to save money don’t use them. Negotiate on your own they are more than willing to work with you….

9 months ago

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Reply from Americor

Thank you for sharing your experience with us and for providing valuable feedback. We're truly sorry to hear that you did not find our services beneficial and that you encountered challenges during the debt negotiation process.

We understand your frustration and disappointment, and we apologize if our services did not meet your expectations. Our goal is to provide effective solutions that alleviate financial burdens and improve our clients' financial well-being, and we regret that we fell short in your case.

Your feedback is invaluable to us, and we take it seriously as we continuously strive to improve our services. We appreciate your insights into the negotiation process and understand that every individual's financial situation is unique.

We would like the opportunity to discuss your concerns further and see if there's anything we can do to address them and make things right. Please reach out to us directly at officeofthepresident@americor.com so that we can work together to find a resolution.

Thank you for bringing this matter to our attention. We value your feedback and are committed to learning from this experience to improve our services for our clients.

Sincerely,
Americor

Feb. 23rd, 2024

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juan landis Winston-Salem, NC

Americor has done an amazing job of helping me consolidate my debt. Very professional representatives with exceptional customer service. I give Americor an A+

9 months ago

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Kenneth Cline Rocky Mount, NC

The representative was very knowledgeable and polite. If everything goes well then, I then would recommend them if asked how to handle credit card debt

9 months ago

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Estelle Easterling Boston, MA

I can’t believe Americor got a settlement on one of my cards in less than 30 days. I only wish it had been at the 40-50% range as discussed. I’m ready to see more settlements.

9 months ago

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Rachel

Was disappointed that I was told in the beginning of the process that I would be given an affordable payment to alleviate the stress of credit cards and then half way through the process I was given a loan with a very high interest rate a payment that matched what I was already paying. So it still damaged my credit and put me in a position worse then what I started.

9 months ago

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Reply from Americor

Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointment with the change in payment terms.

We understand how important it is to have clear expectations and financial stability during such a process, and we apologize if there was any miscommunication or misunderstanding regarding the terms of your program.

Our goal is always to provide solutions that alleviate financial stress and help our clients achieve their goals. We regret that the loan offered did not meet your expectations and may have contributed to further challenges.

We want to assure you that we take your feedback seriously, and we are committed to addressing your concerns and finding a resolution. We would like the opportunity to discuss your situation further and explore any available options to improve your experience and alleviate any financial burden you may be facing.

Please reach out to us directly at officeofthepresident@americor.com so that we can work together to find a solution that meets your needs and expectations. Your satisfaction and trust are important to us, and we're dedicated to doing everything we can to make things right.

Thank you for bringing this matter to our attention. We look forward to the opportunity to regain your trust and improve your experience with us.

Sincerely,
Credit9

Feb. 21st, 2024

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Marla Ellis

Is one of the best Companies, they fixed my problems in a short time. I am very happy with the progress and the way they take care my cases. Thanks AMERICOR.

9 months ago

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Jeff Isaacs Jacksonville, FL

Very informative on each step That was in my best interests. Amy seemed very compassionate on my wife and I situation that got us in financial hardship. Thanks

9 months ago

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Linda Simone Ocala, FL

My contact Matthew was very professional and helpful and got me approved very quickly. He has guided me through the process and has answered all my questions and concerns.

9 months ago

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Beth James Milford, OH

The representative was very thorough and did not make me feel like I was being pressured in any way. He made sure that I understood what he was telling me.

9 months ago

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Michael Allen (BostonMike) Wimauma, FL

Americor is a Life Saver for me. All other debt Releif Companies turned me dow because I didn`thave enough debt. Ameicor has made it Hassel free for me. Thank you.

9 months ago

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EFK Malden, MA

All CS persons that I have spoken with have been very friendly, knowledgeable and caring, making sure that when I asked a question they answered it so I would understand

10 months ago

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Jim Romano Enterprise, AL

Americor has help ease my mind just knowing they are working for you help me a lot. They do listen and once they are aware of the situation, they get things moving in the right direction.

10 months ago

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Alma Barrera

Americo help me a lot with my debts a lot, I'm very grateful to them,for their help,before calling them I was very worried about my debts,but now I am fine

10 months ago

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Marie Bracewell

Ron H is a great person to deal with. He is very knowledgeable and very nice to talk to. He understands what you need and want. He treated us with great respect.

10 months ago

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Candace DeLaney St Louis, MO

This company is easy to talk to and you can always talk to a human person. I was nervous at first about letting this company help me, but now I think it will be okay.

10 months ago

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Jaunesha Bembery New Castle, DE

John was my representative and he was very thorough and patient with me. I appreciated his knowledge and compassion to help me change my financial situation.

10 months ago

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Lynette Cameron

Every time I speak with one of your employees they are completely helpful and considerate. I have had nothing but a totally positive experience with Americor.

10 months ago Edited June 18, 2024

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Nakisha Jones Dallas, GA

Terrible company! Nothings explained, you never can get on the app to check nothing, they contact you CONSTANTLY, they don't help with majority of debts, and after 48 months you only save like less than 10% of your debt! So saving a couple of thousand, with me only $1600, you still have to do alot of fixing yourself for the stuff they can't do! So why do I pay them all those fees...obviously not to save money! Not to have less stress! Not to fix your credit quick to get out of debt! Alot of people said why you paying them to do exactly what you can do yourself for free?! Well its my fault for hiring a company and blindly trusting in them and not reading the WHOLE CONTRACT/FINE PRINT! DONT HIRE THEM THEIR RIP OFFS!

10 months ago

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Reply from Americor

We apologize for the negative experience you've had with our company. It's disheartening to hear that our services did not meet your expectations, and we sincerely regret any frustration or inconvenience this has caused you.

Clear communication and transparency are priorities for us, and we apologize if you felt that explanations were lacking or if accessing our app was difficult. We understand the importance of providing comprehensive support and access to tools for managing your debt.

Regarding the effectiveness of our debt resolution program, we strive to negotiate with creditors on behalf of our clients to achieve the best possible outcomes. However, we understand that results can vary, and we regret any disappointment with the savings achieved.

Your feedback is valuable to us, and we will use it to improve our services and ensure a better experience for our clients in the future. If you have any specific concerns or would like to discuss your experience further, please reach out to us at officeofthepresident@americor.com.

Thank you for bringing this matter to our attention, and we apologize again for any shortcomings on our part.

Sincerely,
Americor

Feb. 13th, 2024

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Sandra Bagley Tallassee, AL

My experience with Americor was very informative and helpful. The loan process was easily understandable and the young man I spoke with was very knowledgeable and helpful.

10 months ago

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Bobbi Hague

The current representatives are friendly and do their best to work with you. It has taken me a few months to feel comfortable with the company. Now, I love what they are doing for me.

10 months ago