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Americor

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8.2

Overall Score

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Maria Eloise Cincinnati, OH

all staffs and personels were very accommodating , very much satisfied and thankful .... good service

1 year ago

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Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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David

In the first 2 weeks they helped me with one account. I'm happy because they make sure I fixed my credit. I'm happy.

1 year ago

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Pitt O'Fallon, IL

I'm getting some relief i wish i could make it go faster but your doing the best for me . THANK YOU AMERICOR

1 year ago

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rhonda chewning Indian Trail, NC

They really do try to help. You just have to remember to stay with the program. Overall they are a good company.

1 year ago

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Gail Fort Lauderdale, FL

I prefer calling you to address my concerns. It’s easier for me since I have trouble reading fonts that are much too small.

1 year ago Edited January 10, 2024

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llgrazes

The young lady who helped me negotiate a Payoff amount with one of my credit cards was absolutely amazing

1 year ago Edited April 10, 2024

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Sue

Everything went smoothly as promised. It was easy to get on the program and very efficient and they worked with me with what I could do.

1 year ago

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Anonymous

The gentleman that signed me up, Skylar, was awesome. He took his time. He explained everything to me.

1 year ago

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Kenny

My credit people still call me saying that I owe money and they are sending me emails saying I need to pay this, I need to pay that and I'm not hearing anything from Americor. I don't know how long it takes for the process to work. They are pretty nice. The guy that helped me out was pretty good.

1 year ago

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Tammy

Justin, answered all my questions. He replied back to my emails in a timely manner. He's been real good.

1 year ago

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Joseph Cannon Covington, LA

Very professional and thorough, answered all of my questions and made sure to follow up with me. I'm

1 year ago

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star star star star star

Charlene Jones Washington, PA

Very personable and knowledgeable. He explained things in a way I could understand and answered all of my questions

1 year ago

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star star star star star

Marc

They were very positive but not pushy. They were very patient and complete with answering my questions.

1 year ago

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Shawn

They asked a lot of questions, very detailed, easy to talk to and made sure they were thorough and didn't rush through the situation.

1 year ago

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Anonymous

They left out some information about how they do things and I left them. Customer service is great, but the information is misleading. They should be more upfront about practices.

1 year ago

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Reply from Americor

We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@americor.com so we can help you resolve this.

Jan. 10th, 2023

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Joanna

So far I have a good experience. I have no complaints. The representative was friendly and pleasant to talk to.

1 year ago

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Jesus

Americor explained everything in detail as far as what they were gonna do and help me get out of debt.

1 year ago

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Alyssa Hancock Sioux Falls, SD

Very great and friendly company! They are knowledgeable and have already helped me minimize down some of my debt.

1 year ago

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star star star star star

Beth Freeman Santa Fe Springs, CA

So personable, friendly and helpful. He explained in detail and answered all my questions thoroughly. Great experience!

1 year ago

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Barbara Jones Casa Grande, AZ

I'm brand new at this program, but I think it's going to be a good way to get finances under control.

1 year ago

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star star star star star

William E Raus Orange Beach, AL

Anthony Silva was awesome. He was very easy to talk with. He explained the entire process, in great detail.

1 year ago

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Luke R Urlacher Naches, WA

Every question answered. Tiana is wonderful! Got back to me even though she could have passed me along! A+

1 year ago

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Carolyn M Ficken Trimont, MN

They helped me negotiate my accounts, become debt free and have very helpful customer service representatives.

1 year ago

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Ken Nowicki Running Springs, CA

Everything from online help..to interactions need by me, anytime I called , help was usually instantaneous given.

1 year ago

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James Bartsch Reading, PA

Although I seriously doubt the process, it seems to be working. There needs to be now client to customer interaction specifically in the early days

1 year ago

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Betty Garvey Marble Falls, TX

I ask several times about cost and when the process actually starts and never got a clear answer.will wait to see outcome.

1 year ago

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William Everett White Eldon, MO

Just started the process and so far all my questions and concerns have been answered. Hope things go as planned and scheduled

1 year ago

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Harry A Titus Galion, OH

They have not accomplished anything yet. I'm still getting billed by the people who are supposed to be being paid off. My situation is now worse than it was. My checking account is now hopelessly overdrawn. Not happy.

1 year ago

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Robert Bradley Sumter, SC

Because I haven't had a chance this is the first month I've been with you guys and I don't know and I'm trying to get in touch with the Vantage law and trying to get in touch with Americorps and nobody's giving me answers

1 year ago

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Lauro La Quinta, CA

I give this rating because we are working together and I know for sure they are going to help me to get out of deb .

1 year ago

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Timothy Hiatt Independence, KY

They made it ease to get in rolled but still new and have not heard from all of my creditors yet. Hello

1 year ago

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Jose Torres Callahan, FL

So far so good and no issues at great customer service and it's always about what I need not what they want

1 year ago

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Edmund frechette Las Vegas, NV

Because they arent clear on what they charge and what they can do and i still have the cc companies contacting me for payment when they arent suppose to

1 year ago

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Cassandra Perry Lynnwood, WA

The staff is very patience with me, I have a lot of dumb questions but they have helped me get through the tough times

1 year ago

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Thomasina

Their representative takes the time to explain stuff and makes sure you understand and have a lot of patience.

1 year ago

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Rosa Castillo Sebring, FL

In my case, it has been a total success in settling my accounts, and extremely clear in the details of the process.

1 year ago

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Rhonda Coloma, MI

The gentlemen that helped me was so understanding and very nice to speak with. Very knowledgeable also

1 year ago

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anonymous Acworth, GA

So far, they have been very easy to work with and really show a level of empathy and caring that I did not expect.

1 year ago

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PATRICIA E PELLEGRINI Watertown, NY

Very helpful and knowledgeable. Definitely made me feel comfortable with my decision to use this company.

1 year ago

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Martha K Moore Mentor, OH

I feel that the companies to be paid off need to be contacted immediately in order to avoid unpleasant call to the customer , which I had for the last 2 weeks.

1 year ago

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Edith

They told me things that I think will help me with my problems and they were very helpful with anything.

1 year ago

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Benedita

It's worked out just great. All the answers questions were answered correctly and we now have a contract.

1 year ago

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Marilyn Love-Cody Stafford, VA

I've just started workig working with them but have bee impressed so far with their quick responses and honesty.

1 year ago

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Yvonne Albers Bowie, TX

They explained each step of the process that will get me debt free. Answered every question and put my mind at ease.

1 year ago

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Geri Jones Mission Viejo, CA

Account information easy to access, and the representatives are terrific - helpful and easy to talk to.

1 year ago Edited January 10, 2024

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Burger Sun City Center, FL

They dealt with our creditors and secured a fair settlement with each one. They sought out the best options for us.

1 year ago

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Meldia Macanas Las Vegas, NV

They assist me fast. The good service thet they offer. Polite agent the way they communicate and response.

1 year ago

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Patrick Hillsborough, NC

I'm brand new to Americor. I have not yet realized the full benefit of their service, but I have been very well served by Vanessa.

1 year ago

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Amber Cruz Pinellas Park, FL

I am just starting with this program and my very first payment that I had rescheduled was still taken out, on top of the fact it was taken out a day before it was supposed to, furthermore it was applied on a Sunday. Which put my account in the negative when this program is supposed to help people.

1 year ago

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Anonymous

They explained everything pretty clear. The customer service was pretty good. It's been a good experience.

1 year ago