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Americor

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9.2

Overall Score

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Linette Maye Ithaca, NY

I’m really pleased with the woman who set up everything for me. She explained everything step by step so I could understand. I learned so much from her that I didn’t know. I was very grateful for her.

1 year ago

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Cecelia Torrance, CA

So far, so good. They stay in touch and are very helpful each time I need to contact them. I just started and have already gotten a settlement response from one of my creditors. It's a good feeling and motivates me to keep going. So stay tuned!

1 year ago

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Tim Lomita, CA

The person that I talked with about my financial situation was very knowledgeable about the program and process. Cedrick was able to answer all of my questions and help me to make the decision that I needed to make.

1 year ago

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Luis Yost

Working with Americor to resolve my debt, was the BEST decision I could made. The representatives were professional and friendly, and now my score is on its way up!! I highly recommend them!!!!!

1 year ago Edited March 25, 2024

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Brenda Mater\ Tulia, TX

Heather was awesome, easy to talk to and answered all my questions. If I ever need help again, definitely won't, will call her. She walked me thru everything and very patient with me.

1 year ago

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Baraa Barakat

I have been with this company three years and still with them. I have settled 4 accounts and I still have two. I recommend them. They are professional, knowledgeable, easy going and smooth.

1 year ago Edited February 23, 2024

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Brenda Pastrana Mesa, AZ

I have a good experience with Americor. Since the first contact and I spoke to Kyle he was friendly, knowledgeable and professional. I’m impressed with everybody that spoke. Thank you.

1 year ago

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Nancy Opera

I am so glad I picked Americor Debt Team to help me. I have been in the program for less then 3 mo. and I already have a settlement of 62% of what I owed! Thank you to a caring professional Team! Nancy O.

1 year ago Edited April 16, 2024

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angela hulitt Mobile, AL

I’m in for the long haul with paying off my debt due to a pending divorce I’m pleased with pending settlements just have to be in a mind frame of waiting hurry up and wait with paid in full

1 year ago

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Art La Cañada Flintridge, CA

I like the fact that they’re very detailed regarding payments and fees associated with the account given. I’m satisfied with the amount of attention that was given and how the process is moving forward.

1 year ago

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Andrew Verardo

All staff members have been welcoming and professional. All questions have been answered to my satisfaction, and their handling of my debts is strategic and communicated well.

1 year ago

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Doris

I feel that they listen and answer my questions which makes me reassured. I have no problem with how they encourage and help me to work toward the goal that has been set. I’m always able to get a person to interact with when needed. I am very grateful for their help and support during my hardship.

1 year ago

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Jenesia Girl Cleveland, OH

Trustworthy and they are honest when they state they will work with your credit card companies to settle your debt owed at an affordable rate. Americor allows you to pay off one credit card at a time

1 year ago

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Kanitta Yupamake Van Nuys, CA

Americor Reps are very polite and courteous. They made me feel easy and less worrisome. Even though I have to wait for a long time to get settlement from the creditors they are worth it.

1 year ago

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Art Bjoin Mooresville, NC

The representatives are all incredibly good at keeping me informed on my standings with my creditors and always letting me know what to do and they are very friendly and helpful.

1 year ago

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Ray Bailey

I did not like that mostly many of my accounts got charged off. But my credit score has allmost recovered. Is a good way to get out of debt and not totally destroy your credit for years.

1 year ago

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Thomas Magaha

Very satisfied so far. Kudos to whoever obtained my first settlement offer which lowered one of my balances due by approximately 60%! Also I am amazed at the superb communication. Thanks!

1 year ago Edited March 25, 2024

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L T Island Park, NY

I did not like that when I was chatting with the rep to enroll in this program that I was misled about what would happen if I was going to be sued by a creditor that was already in the settlement program. I was told that Americor would handle any legalities that arose & when it did, they reneged. I contacted Americor when I received a summonses & was told they are not lawyers or a legal firm...I resent being lied to just so your rep insured I would enroll & you get you fees... from the court regarding a creditor already in your program.

1 year ago

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Reply from Americor

Thank you for sharing your experience with us. We sincerely apologize for any confusion or frustration you've encountered regarding our communication about legal matters during the enrollment process.

At Americor, transparency and integrity are paramount to us, and it's disheartening to hear that you felt misled by our representative's assurances regarding legal proceedings involving creditors already in our settlement program. We understand the seriousness of your situation and the importance of accurate information in making informed decisions about your financial journey.

While Americor is not a legal firm, we strive to provide comprehensive support to our clients throughout the debt settlement process. We deeply regret any misunderstanding that occurred, and we're committed to addressing this issue promptly to ensure it doesn't happen again in the future.

Please know that we take your feedback seriously, and we're actively reviewing our communication protocols to prevent similar instances from happening. We kindly request that you reach out to us at officeofthepresident@americor.com to further research your concerns.

We value your trust in us and are dedicated to resolving this matter to your satisfaction. Please don't hesitate to reach out to us directly if you have any further concerns or questions. Your feedback helps us improve, and we're grateful for the opportunity to address your concerns.

Sincerely,
Americor

Feb. 16th, 2024

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Paulie P

Derek walked me through everything. He explained step by step so I could understand what would be happening. He saved my life, I didn't know how I was going to decrease my debt.

1 year ago

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Lalanyta Skinner Bonney Lake, WA

Excellent service knowledgeable of things walk-through everything with me. Step-by-step put me at ease. I would recommend anybody to use this service. I have used a service in the past, but this is beyond great.

1 year ago

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misty Crim Abilene, TX

Mari was so helpful! She answered all my questions where I could make sure I had an understanding for what would be best for me, and my situation. So far, a great experience.

1 year ago

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Yvette Lepore Clinton Township, MI

Joel was very patient and helpful in answering my excessive number of questions. The whole process was painless and thorough. I hung up feeling very satisfied with my decision.

1 year ago

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Betty Lou Whitney, TX

It was a great experience. Enjoyed talking to Judy and the other lady . I think her name was Jordan . Went through everything with me and guided me through the process. Very friendly!!

1 year ago

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Jason Hunter

Great experience and everything was explained in full detail to help with the understanding of the process. I feel confident that this will help build a bright and debt free future ahead. Thank you for the help.

1 year ago

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Gretchen Kelly

I worked with Guy S, and he was personable and explained everything to me in detail. I like that he answered my questions thoroughly, even if I asked multiple times. It was really helpful.

1 year ago

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Frep Anciano Custodio Panorama City, CA

Will C walked me through my options. He was patient, understanding and thorough. I couldn’t have asked for a better representative from your organization. Thank you so much for all that you do to help people out.

1 year ago

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Glenda M Cross Rolla, MO

Scott was very thorough and professional while also personable! I feel like I can take a deep breath now knowing that I am taking the first step at debt elimination! Thank you Americore!

1 year ago

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matt corrington Decatur, IL

I like the speed at which I had my first debt settlement. I have 2 now and I just enrolled more debt to the program which will help me more in the long run. Customer service is A number one.

1 year ago

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June O'Connor Eureka, MT

I have spomen to membrrs of the Americore team. Marjorie was very clear & brought a good sense that the process of Debt management I'm about yo enyer is in good hands Im looking forward to the process, to bring my life into a new place of being Debt free.

1 year ago

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Mary

I put my trust in Americor and I am committed to stay the course. So far they have done everything they said they would and I am so looking forward to having them all settled and being debt free.

1 year ago

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Stacey Clemmons New Baltimore, MI

I was with Americor for 8 months until I received my Credit 9 loan. Customer service is excellent and prompt. I wish I would have known about them sooner. I could have saved even more money.

1 year ago Edited March 11, 2024

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Stacey Harbison Cherokee Village, AR

Great company to use for you debt consolidation! The have an amazing staff that can help you with all questions and concerns. I've been with them for over a year and I'm getting closer and closer to being debt free!

1 year ago

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Nelson Peebles New York, NY

Great Company,Melanie L was absolutely brilliant explaining all the details to me she broke it down mathematically to show my savings and how it would benefit me I was very satisfied,thank you

1 year ago

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Debra Armstrong Hampton, VA

My agent Ryan was patient, detailed, knowledgeable, and helpful. We called responding to an offer my husband received and Ryan was able to get both of us signed up and a short time. Ryan has awesome customer service.

1 year ago

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Kristen Lancaster, NY

This company has helped me tremendously on diminishing my debt. Soon I will be completely debt free and it didn’t take very long either. $11K+ of debt and credit score back up! 💪👏

1 year ago

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Alexander James Adams San Diego, CA

My advisor is extremely supportive, informative and took great care to work with me in planning my resolution. I definitely will refer this to any friend in need of the same.

1 year ago

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Rosemary Lopez

I joined just a couple months ago and so far so good! Each time I speak with a representative they are absolutely amazing & always very professional. Thanks for all your great work.

1 year ago

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Malani Brunswick

They have been smooth to work with and very diligent in communication, sometimes feels overkill, but they are helping to pay off debt and getting you the best deal for those debts.

1 year ago Edited April 18, 2024

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MaryGray Winston Lenexa, KS

Americor has been absolutely wonderful since I started my debt resolution program. Sometimes I got confused about something and they always explained what was happening and what I could expect in the future.

1 year ago

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Tanya Hastings, NE

I really cant rate the company yet, because i habe just started today with getting help with my debt. I will say though, i had the most amazing representative helping me She was professional, polite, and very helpful..

1 year ago

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Hakim Robinson Washington, DC

Americor has save me so much, that I am grateful to be apart of the family. The staff are as professional as they come and I wouldn't choose another. Thank you so much Americor!!

1 year ago

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Carrie Elizabeth

Dan was so helpful and the company is helping me to be on my way to debt free. There are so many things that can cause debt. No matter the circumstance, I know that Americor can help.

1 year ago

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Duane Hulderman Chardon, OH

Excellent Experience. Great Customer Service and great staff that was always available to talk to and assist when needed. Helped with the entire step, all the way through...

1 year ago

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Troy mosel

The knowledge and the customer service that I received was excellent. I will tell everyone about you guys thank you so much. I look forward for this being a great experience for myself and my family. Thank you again.

1 year ago

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dalina boehmer Palmyra, PA

I was with Americor for about one and half years. I am now doing the credit 9 loan. Americors customer service people are great to work with. I would highly recommend them to anybody.

1 year ago

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Marcela Juarez (Marcee) Pearland, TX

You guys are heaven sent! Kassandra is who called to do my application and she was truly an angel. She was not only professional but gave me some words of encouragement. Grateful for you guys!

1 year ago

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Jim Maratea

since the beginning of process to resolve my debt situation, Amerivcore has always responded to all my calls and questions in a swift timely manner, and answered my questions.

1 year ago Edited March 8, 2024

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Connie Shearer Cypress, TX

The representative I spoke with for the first time and agreed to proceed with the program did not inform me of the possibility of being sued by the creditors. He talked a lot about how to handle creditor phone calls, but, not a mention of potential law suit. This is, essentially, not full disclosure, and complete misrepresentation of what I agreed to. I was sued by the last, and largest amount, creditor. Of course, I was extremely upset. I was not going to allow this suit to go to trial and have to pay a lawyer. I have never had legal problems in my life. In addition, the customer service was disappointing, to say the least. A huge lack of continuity having to speak with a different representative with each call. I chose to pursue a loan with Credit 9, which has been completed.

1 year ago

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Reply from Americor

Thank you for sharing your experience, and we sincerely apologize for the challenges you encountered during your time in our program. Your feedback is crucial, and we appreciate your candidness.

We deeply regret any miscommunication regarding the potential for legal action from creditors. Providing clear and comprehensive information is of utmost importance to us.

We also acknowledge your frustration with the customer service experience and the lack of continuity. We're actively working on improving our processes to ensure a more seamless and consistent experience for our clients.

We're glad to hear that you were able to pursue a loan with Credit 9, and we hope it brings you the financial relief you're seeking. If there are any additional concerns or if you have further feedback, please don't hesitate to reach out to us directly at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and we wish you the best moving forward.

Kind regards,
Americor

Jan. 26th, 2024

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Marcus LaFleur The Dalles, OR

After 3 months my debts are beginning to be settled. Everything I was told they would do, they have done. I really appreciate the fact that they have followed through with all that was said from the onset

1 year ago

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Mandissah Charles Washington, DC

Joseph M was absolutely incredible. He helped me and let me understand everything he was saying and made sure that I understood he is a great asset to your company. He should get a raise. He made me feel very comfortable.

1 year ago