Name: Americor
Rating: 4.8

star star star star star

Ronald

I am impressed that we received our first settlement offer within two months. Interacting with the agents has been helpful and pleasant.

8 months ago

star star star star star

joseph impeduglia Sr Laurelton, NJ

Jesse B made the process seamless ! patient explained everything in detail and will aid in my progression IK cant thank him enough

8 months ago

star star_border star_border star_border star_border

Khlosnana S. Parker, AZ

This can cost more than paying off your creditors. You get months of late fees and when an account is settled its for the amount you owed before the late charges were added so it is no savings. Also it is not explained that they take more in their fees than they pay your creditors every month. It is also not clearly explained you have to pay taxes on what is written off from your creditors. The fees for this program monthly are not worth it.

8 months ago

Reply from Americor

Thank you for sharing your feedback with us. We're truly sorry to hear about your concerns regarding the cost and transparency of our program, as well as the potential tax implications.

We understand the importance of clear communication and transparency, especially when it comes to financial matters as significant as debt settlement. We apologize if there was any confusion or lack of clarity regarding the fees associated with our program, as well as the potential tax obligations.

Our goal is to provide solutions that alleviate financial stress and help our clients achieve their goals, and we regret if we fell short of your expectations in this regard.

We would like the opportunity to address your concerns and provide clarification on any questions you may have about the program, including the cost structure and potential tax implications. Please reach out to us directly at officeofthepresident@americor.com so that we can discuss your situation further and address any outstanding concerns you may have.

Your satisfaction and trust are important to us, and we're dedicated to doing everything we can to make things right. Thank you for bringing this matter to our attention, and we look forward to the opportunity to improve your experience with us.

Sincerely,
Americor

Feb. 21st, 2024

star star star star star

Pedro DeLeon Jr Lisle, IL

Ms. Yvette B was very detailed about how the program works. I appreciate her assistance with helping me onto the right path.

8 months ago

star star star star star

Albert Martinez Odessa, TX

Customer service has been great quick response every time and americor has helped me get back on track with my finances.

8 months ago

star star star star star

Decarlo Deveaux Riverview, FL

A great financial institution which helps to direct it's customers in the direction in which they should go to ensure that they will grow.

8 months ago

star star star star star

Bryce Henry New Stanton, PA

Americor is an amazing debt relief program, they took the stress off of me, and kept in contact through out the process. Definitely choose Americor !

8 months ago

star star star star star

Grace Garcia

They were really helpful and nonjudgmental while explaining everything to us we appreciate the time they took to answer our questions.

8 months ago

star star star star star

Babysis Carmichael, CA

Americor is so special and readily to helping me with my challenges. I can call on them when I have a question. So very patient and kind to me.

8 months ago

star star star star star

William Creasy Bellefonte, PA

Very informative with what is going on with my creditors and on the ball with helping me resolve my issues with my credit

8 months ago Edited February 16, 2024

star star star star star

Bill Vatsaas

Continous progress of setteling of debts and communication accross several methods email and thtough the Americor dashboard.

8 months ago

star star star star star

Angela Phillips

The support Americor gives you as you from the beginning always answered questions I had just an amazing company to choose.

8 months ago Edited May 6, 2024

star star star star star

Michele Courville Ponchatoula, LA

Bill R is an excellent sales man . He convinced me to do what was really needed to do to get my self in a better place financially.

8 months ago

star star star star star

Larry Robinson Pittsburgh, PA

Representatives are courteous . They are kind knowledgeable, very thorough in their presentation. I had a great customer experience.!

8 months ago

star star star star_border star_border

Gretchen Mayo Largo, FL

The communication between the client and Americorps personnel kept changing and you never knew who was driving what until somebody finally fessed up that they were the person you were supposed to be talking to all along

8 months ago

Reply from Americor

We appreciate your feedback and apologize for any confusion you experienced regarding our communication process. At Americor, we operate within a team environment, where multiple team members may be involved in assisting with your account.

We understand that it can be frustrating not knowing who to communicate with regarding your account. While there isn't one specific person who takes ownership of an entire account, each team member is dedicated to providing you with the support and assistance you need.

Please know that we are continually working to improve our internal communication processes to ensure a smoother experience for our clients. If you have any specific concerns or questions about your account or if you need clarification on who your designated point of contact is, please reach out to us at officeofthepresident@americor.com. We are here to assist you and ensure that your needs are addressed promptly and efficiently.

Thank you for bringing this matter to our attention, and we appreciate your patience and understanding as we strive to enhance our services.

Sincerely,
Americor

Feb. 13th, 2024

star star star star star

Paul Fitch Omaha, NE

A great place to work with trust in there process and follow the program make your deposits every month and you will see things start to change

8 months ago

star star star star star

Dale Mckinster Houston, TX

They are really good at what they do, they told me exactly what to expect and they will be there to help with anything that you need!!

8 months ago

check_circle

Verified Customer

star star star star star_border

Marcus Keener Seattle, WA

I lost my job and sent an email asking about refunds and what is next for my situation and i havent got a word back so im just in limbo at this point

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

James Rivera Seattle, WA

Huh how can I make disscision if I haven't seen results?? Get call back about progress!🤷🏾‍♂️ seems been 13months haven't seen any happening! My credit never went up and have issues paying you awhile the department is garnishment me! They needed to contact me back! Right now it Terrible!

1 year ago

Reply from Americor

Thank you for sharing your concerns about the lack of progress updates and the challenges you've encountered during the past 13 months. We understand your frustration and are committed to addressing these issues promptly.

We apologize for any delays in providing you with updates on the progress of your debt settlement. Your request for information is entirely reasonable, and you should have access to that information to make informed decisions about your financial situation.

Unfortunately I was unable to locate your account with just your first and last name and kindly request that you reach out to our Office of the President at officeofthepresident@americor.com right away. We take your situation seriously and are here to support you.

Regarding the garnishment issues, it's crucial that we address this matter promptly.

Your experience is not what we aim to deliver, and we appreciate your patience as we work to rectify these issues. Your financial well-being is our top priority, and we are committed to providing the support you need.

Thank you for choosing us, and we look forward to hearing from you soon.

Sincerely,
Americor

Nov. 7th, 2023

check_circle

Verified Customer

star star star star star

Morgan Chaney Fort Wayne, IN

We just started the program this month. But they have been great answering all my questions ans signing us up.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Cynthia Staten Durham, NC

I never hear from Americor for how my case is going. Are my creditors being paid because I constantly being called and now I’m in collections. I need to know what is going on and when will my creditors start getting paid?

1 year ago

Reply from Americor

I'm sorry to hear about the concerns you have regarding the communication and the status of your case. We understand the importance of staying informed about the progress of your debt settlement, and we apologize for any inconvenience you've experienced.

To address your concerns and provide you with the information you need, we kindly request that you get in touch with us at officeofthepresident@americor.com. We will be able to review your specific case and provide you with an update on the status of your creditors' payments. It's crucial for us to ensure that you have clarity on the progress of your case and that your concerns are addressed promptly.

We understand that this has been a challenging experience for you, and we appreciate your patience and understanding as we work to improve your situation. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these concerns.

Sincerely,
Americor

Nov. 1st, 2023

check_circle

Verified Customer

star star star_border star_border star_border

James

I was hoping to wait on this but no one is getting back to me. Good times are way to long, one time after waiting 20 min on hold the recording came on and said “sorry we are closed” I just want to talk to a person!!!

1 year ago

Reply from Americor

We apologize for the inconvenience you've experienced while trying to reach us. We are unable to locate your account to reach out and assist.

We take your feedback seriously, and we want to improve your experience. Please reach out to us via email at officeofthepresident@americor.com. We appreciate your understanding and look forward to resolving your concerns as quickly as possible.

-The Americor Team

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Leslie Kaufman

So far so good debt is one third less than it was, you just have to patience. Very professional team

1 year ago Edited March 22, 2024

check_circle

Verified Customer

star star star star star

Jeanice Owens Elgin, IL

Very professional. I am hopeful that this is the route I need to take to get my finances back in order.

1 year ago

check_circle

Verified Customer

star star star_border star_border star_border

Doris Alton, NH

You've been in touch with 1 creditor but I still have 2 more after me every month and collecting late fee charges. Calling all the time!!! I keep saying I have a hardship case.

1 year ago

Reply from Americor

We're truly sorry to hear about the ongoing challenges you're facing with multiple creditors and the constant calls and late fee charges. We understand that this is causing you significant stress and financial burden.

To address this issue, please reach out to our team immediately and inform them about the situation with your creditors. It's crucial that they are aware of your hardship case and the need for a resolution. Our team can work on your behalf to negotiate with the creditors, seek payment arrangements, and provide relief from the constant calls and late fees.

Your satisfaction and financial well-being are important to us, and we are committed to helping you navigate through this difficult situation. Please contact us at officeofthepresident@americor.com as soon as possible, and we will work diligently to provide the support and assistance you need. Thank you for bringing this to our attention, and we look forward to helping you find a resolution with your creditors.

Sincerely,
Americor

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Norbert Waterbury, CT

whenever i called there was someone who always answered my questions. very nice people who really care.

1 year ago

check_circle

Verified Customer

star star star star star

John

The person that I worked with was very kind and knowledgeable and helped me with everything that I needed.

1 year ago

check_circle

Verified Customer

star star star star star

Mariluz

I would recommend Americor. They are very courteous, give great information, and explain things very well.

1 year ago

check_circle

Verified Customer

star star star star star

Tracy

The guy that I've been dealing with has been really helpful in explaining everything and he really knows his stuff.

1 year ago

check_circle

Verified Customer

star star star star star

Alan

Everything seems good. Good quality service, good communication skills, very respectful and professional.

1 year ago

check_circle

Verified Customer

star star star star star

Regine Cedar Falls, IA

Liked the way they explained everything and helped me. I was so happy I mentioned it to my son and. He joined also.

1 year ago

check_circle

Verified Customer

star star star star star_border

Gary Chicago, IL

So far they have been actively settling accounts. They have been diligently working to get me to the debt free life I want.

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Lonni

Have not heard one thing from them since I signed up. I have canceled per their request the bill they a re paying off so I hope they will be paying this as they said

1 year ago

Reply from Americor

We apologize for the lack of communication you've experienced since signing up, and we understand your concerns. Effective and regular communication is essential to ensure that you are informed about the progress of your accounts and the status of your debt settlement.

To address your concerns and ensure that your accounts are being managed as expected, we encourage you to reach out to our Office of the President as soon as possible. They will be able to provide you with an update on the status of your account and address any questions or concerns you may have and can be reached at officeofthepresident@americor.com.

We are committed to helping you navigate through the debt settlement process and ensuring that your financial goals are met. Thank you for bringing this to our attention, and we look forward to assisting you in resolving any issues and improving your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star_border

sandra droz

I just started with Americor and for right now all is well and it's been ok. Just got my first settlement so let's the games begin.

1 year ago

check_circle

Verified Customer

star star star star star

tyler melvin Clarksville, TN

Been an easy process thus far, everything is explained well and it's been a pleasure working with Brennan. Thank you.

1 year ago

check_circle

Verified Customer

star star star star star

Kim Lieberman Houston, TX

Americor is amazing! Clear, easy to deal with and understanding, reassuring and I feel like they genuinely care.

1 year ago

check_circle

Verified Customer

star star star star star

Kevin Cross Charlotte, NC

This company has been wonderful to work with. So simple and easy. I am pleased with how kind everyone has been

1 year ago

check_circle

Verified Customer

star star star star_border star_border

Christine Chatman

I just joined, so I don't know much. They were patient and explained everything. So far, pretty good company to work with.

1 year ago Edited October 10, 2023

Reply from Americor

Thank you for sharing your initial experience with Americor. We're pleased to hear that the team has been patient and provided you with explanations, making it a positive start to your journey with the company.

As you progress through the program, you'll continue to work with the team to navigate your debt settlement. If you have any questions or need further assistance, please don't hesitate to reach out to us at officeofthepresident@americor.com. Your satisfaction and financial well-being are important, and we wish you success in your efforts to achieve financial stability with Americor. Thank you for choosing our company.

Sincerely,
Americor

Nov. 1st, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Diana S Polson, MT

Nicole was great and has been great but her manager authorized funds taken out of my account and left me without funds to pay other bills. Then they tell me it will be 7-10 days to be put back in. Really? It was your mistake and it takes that long? Awful!

1 year ago

Reply from Americor

We sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide, and we're committed to addressing this issue promptly.

We appreciate your kind words about Nicole, and we're glad to hear that she has been helpful to you. Please reach out to us via email at officeofthepresident@americor.com.

Your satisfaction is our priority, and we are committed to ensuring that you have a better experience with us moving forward.

Thank you for bringing this to our attention.

-The Americor Team

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star_border

Marlene Charleston Milford, NH

So far my journey has been good. I’m not getting anymore mail. If I keep this going things should clear up. Fingers crossed.

1 year ago

check_circle

Verified Customer

star star star star star

Ezequiel Jacobo Irvine, CA

They handle all my debts because I couldn't handle all this collection and debts . They did am amazing job.

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Susan A Perez Leander, TX

I'm not happy with the order my bills are being worked for settlement. I did not know that only 1 bill would be worked & paid at a time . I was not aware that my bills would continue to continue to incur interest & late fees. I feel I was mislead in order to secure my account.

1 year ago

Reply from Americor

We appreciate your feedback and are sorry to hear about your dissatisfaction with the settlement process. Your concerns are important to us, and we want to clarify the situation.

This allows us to secure the best possible settlements for our clients. However, we understand that this approach may have not been made entirely clear to you during the onboarding process.

We apologize for any misunderstanding, and we appreciate your feedback as it helps us improve our communication and services. It's important to us that you have a clear understanding of the process, and we are committed to providing you with the information you need to make informed decisions.

To address your specific concerns, please contact us via email at officeofthepresident@americor.com.

Thank you for bringing this to our attention, and we look forward to assisting you further.

-The Americor Team

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star_border

Ernest Jasper, TN

Jane’s in the other associates treated me with respect and Aston all my questions and I think them and appreciate what they’ve done for me

1 year ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Johnny

I haven’t heard anything from them & I got a billing from Security who I thought Americor was paying off . So Im NOT Sure WHO I’m supposed to make a payment to ?! I Can’t Rate Americor yet only been with them 2 Weeks & HAVENT Heard anything yet. I’m starting to get Nervous.

1 year ago

Reply from Americor

Thank you for bringing your concerns to our attention, and I want to apologize for any confusion or anxiety you may be experiencing. We understand the importance of clear communication and addressing your inquiries promptly.

I regret to hear that you haven't received any updates or communication from us within the two weeks since you joined Americor. I assure you that your satisfaction and peace of mind are our top priorities.

We kindly request that you reach out at officeofthepresident@americor.com.

We appreciate your patience during this process, and I want to assure you that we are committed to addressing your concerns promptly. If there's anything else you'd like to discuss or if you have further questions, please feel free to let us know.

Thank you for giving us the opportunity to assist you.

Sincerely,
Americor

Dec. 26th, 2023

check_circle

Verified Customer

star star star star star

Alejandro Seattle, WA

Super knowledgeable nice so far so good I’m committed to the process and certain will work Thanks for been here !

1 year ago

check_circle

Verified Customer

star star star star star

Evelyn Drake Eubank, KY

Very highly satisfied with Americor so far. Kept me up to date with everything and exactly what I need to do.

1 year ago

check_circle

Verified Customer

star star star star star_border

Donnie Lewzader Bedford, IN

I like the people you talk to.. seem like they know what they talking bout... but don't like how long it takes to talk to the creditors..

1 year ago Edited September 20, 2023

check_circle

Verified Customer

star star star star star

rachel dunford Columbus, OH

Finally reached settlements with the credit card companies. Happy with the settlement. Ready to be debt free.

1 year ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. We're here for you whenever you need us. Best regards, Americor

Sep. 25th, 2023

check_circle

Verified Customer

star star_border star_border star_border star_border

Douglas

From Point A they are setting you up to get a VERY High Interest loan with their subsidiary Credit 9. They will sell you on the idea that you will pay less than you owe after they get settlements, take a length time that smashes your credit score, leaving you with no other options. I am sorry I entered an agreement with Americor.

1 year ago Edited March 29, 2024

Reply from Americor

Dear Douglas, we appreciate your feedback and are deeply sorry to hear about your experience with our representatives. Providing consistent and time-efficient information is crucial, and we apologize for any frustration you've encountered due to the lack of communication. We're committed to ensuring clear communication and accurate guidance for our customers. Your feedback highlights an area where we need to improve, and we'll take steps to address this issue internally to ensure that our representatives provide consistent and reliable information moving forward. If there are specific instances or concerns you'd like to discuss, please feel free to reach out to us at officeofthepresident@americor.com. Thank you for bringing this to our attention. Your insights help us enhance our services and provide a better experience for all our customers. Again, we deeply apologize for any inconvenience we caused you. Best regards, Americor

Sep. 25th, 2023

check_circle

Verified Customer

star star star star_border star_border

stewart scott Las Vegas, NV

Nothing is actually spelled out very well, not sure exactly what my status is at any given time, communication is poor and I feel like I'm in the dark half the time.

1 year ago

Reply from Americor

Stewart, thank you for taking the time to share your feedback regarding your recent experience with Americor. We are truly sorry to hear about the issues you encountered during your interactions with us, and we apologize for any distress this may have caused. At Americor, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of your expectations. We understand that your time is valuable, and we sincerely apologize if our representative did not convey the appropriate level of respect and courtesy. Please be assured that we will investigate this matter further to ensure that such incidents are not repeated in the future. We appreciate you bringing this to our attention and allowing us an opportunity to address your concerns. We value your feedback as it helps us improve and deliver a better experience for all our customers. If there is anything else we can assist you with, please reach out to us at (866) 333-8686. Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to regain your trust in the future. Best regards, Americor

Sep. 25th, 2023