Name: Americor
Rating: 4.8

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Jamie D Craft

Very pleased with the process. Customer service is top notch, always pleasant. willing to listen and resolve issues. I enjoy talking with them

6 months ago

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Linda Campbell

Very happy with the service I am receiving. Bills are getting paid off. Credit score is much better all ready. I am so thankful.

6 months ago

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Thomas Smith

Quick resolution of issues. Excellent communication. Very dedicated professional folks there to help resolve my problems.

6 months ago

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Steven Payne

The quickness of reaching a resolution with the creditors and information provided to help the goal of resolving my debt.

6 months ago

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breigh Breigh

Although I’m thankful for the settlements, your percentage was supposed to be around 22 to 25 % They are closer to 33% and more And I wasn’t aware that as they shed, the balances went up and up I thought once contacted they would stop all activity Very disappointed but it is what it is

6 months ago

Reply from Americor

Dear Breigh,

Thank you for sharing your feedback with us, and we're grateful for the opportunity to address your concerns. We understand the importance of transparency and accuracy throughout the settlement process, and we apologize if there was any misunderstanding regarding the expected percentage of settlements and the handling of balances.

Your satisfaction is our top priority, and we're committed to ensuring that you receive the clarity and support you deserve. We'll review your account details carefully to identify any discrepancies and make any necessary adjustments. Additionally, we'll take steps to improve our communication and provide you with a clearer understanding of the process moving forward.

Please don't hesitate to reach out to our customer support team at Officeofthepresident@americor.com if you have any further questions or concerns. We're here to assist you every step of the way and to ensure that your experience with us meets your expectations.

Thank you for your feedback, and we appreciate your trust in us.

Sincerely
Americor

Apr. 19th, 2024

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PaulaDaniels777

What I like about this company is that they are very helpful and very understanding of my financial problems. Thank you so much.

6 months ago

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Dinzle Young Jr

The representative was very helpful with my situation and handled the process very professional. Thank you for helping me to clean up my debts.

6 months ago

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Delia Peterson

So far, so good! Everything is falling into place as my debts are being settled and all I have to do is save money with them! Very happy:)

6 months ago

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Tony Wilcoxen

Jason j. was very helpful to me and was concerned about my financial crisis. I would recommend Americor to anyone in my situation

6 months ago

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Scott

I like it's getting taken care of . All 3 of my debts have been settled. Now I just gotta finish paying it off and I'll be done.

6 months ago

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Cynthia Mohammed

Americor has been amazing. They quickly settled as many debts as possible and then settled the rest, all at least 45% saving.

6 months ago Edited May 29, 2024

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Birgit B Barron

The Ladies were very patient and ready to explain if anything was unclear to me. Knowledgable and courteous Thank you Emely and Tamika!

7 months ago

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cecilia lopez

I love how they have everything in a way that I understand what the process is and when the payments are made and how it lays out.

7 months ago

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Megan Hittle

Easy and seamless! I know a few other people using other companies and they are jealous of how kind and simple Americor has been for me.

7 months ago

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Sandra Espinoza

Associate was very professional and knowledgeable. Answered all my questions and took time to thoroughly explain the program and my options.

7 months ago

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Kimberly Nordstrom

This company is great. They have helped me get out of debt and back on my feet. Don't know how I would have done it without them.

7 months ago

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Wendy Holland

Derek is amazing and helpful. I'm now under much less stress. I appreciate that there is real help without a gimmick or strings attached.

7 months ago

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christine mishoe

The service is great and the agents was very helpful in everything area. I would recommend them to other clients. Very Respectful, Christine M.

7 months ago

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Jeremy Wells

Very easy to talk too! Very professional! I felt safe and they kept me updated with very client friendly language! Thank you!

7 months ago

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tylerwrightsel@roadrunner.com

They were very professional and explained everything to me. I got a nice welcome call and was told that I could get ahold of them anytime and anyday.

7 months ago

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Mitchelle

Americor came into my life when I needed them the most. From day #1 they were caring, compassionate ,courteous , very understanding and respectful.

7 months ago

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Marta Leavins

Americor is the best company to work with. Their customer service is impeccable!! We recommend them to everyone. Thank you so much for all you do.

7 months ago Edited April 22, 2024

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Rodney L Randall

Americor successfully renegotiated my debt. However the way they got paid wasn't made clear so instead of my debt being reduced 50% it was more like 30%

7 months ago

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Joanne Barley

The gentleman I talked to was super awesome, explained everything to me,when done I had no doubt about going with americor,thank you all.

7 months ago

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tune nguyen

What i like about Americor is that they called you and follow up with you on what ever issue regarding of your settlement. 👌👍💯%

7 months ago

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Lois Hall

I catered to the wonderful telephone manners, politeness, patience and the overall concern that I understood the whole concept of the program!

7 months ago

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Marlene Boatman

Isabella V. was professional, kind and very knowledgeable. She made us feel confident about the process and explained everything so well.

7 months ago

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Corella Davis

The process was very easy and I don't receive numerous calls. Nearly everything is handled by text or email which is better for m3.

7 months ago

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Trisha

I was at ends with credit card debt, then I found Americor. They reassure you every step of the way. Thank you Americor.

7 months ago

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Robert Freudenvoll

We like Americor because they are settling our debt and we have our deductions directly taking out their fee and we don't notice. We consider them #1

7 months ago

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VALERIE HUDSON

I like the idea that every situation that happens with the account,I am informed and everyone is always very respectful and Friendly.

7 months ago

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Matthew Walker

I been with Americor for 3 1/2 yrs now, and with only 8 months left to go. Any questions i had, they helped me with. I've no complaints

7 months ago

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Don Stramaglia

Very nice to deal with and very easy...love the app and the process .. Would recommend to anyone..so happy we went with this option Thank you

7 months ago Edited April 17, 2024

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Wallace Barnett

So far I’m very pleased with the service provided by Americor. They have kept me informed in every step of my debt reduction.

7 months ago

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Henry Phillips

Was very friendly and really helped us to get control. It was very difficult with budget but we made it work. Thank you Americor for your help!

7 months ago

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Lisa Revels

Very nice to speak to, could understand what they were saying. Consultant was very patient and explained things where it could be understood.

7 months ago

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Sonkarlay Tappeh

Since I started working with americor they have saved me from debt and I can’t believe I’m almost debt free thank you so much americor.

7 months ago

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Jeffery Clay

The representative they spoke to me or listen to anything I say she has her own viewpoint of everything. I told her I was not computer literate she told me I must be. I’ll get somebody in my family to help me out. I told her I was the only child and working alone, and I didn’t have anybody to help me, but she insisted on doing things her way and did not help me at all. I was very disappointing and I still am and I don’t know what to do. I was trying to submit another dip, but she would not listen to me at all.

7 months ago

Reply from Americor

We are deeply sorry to hear about your frustrating experience with our representative. Your feedback is concerning to us, and we want to extend our sincerest apologies for any inconvenience or distress this interaction may have caused you.

It's unacceptable that our representative did not listen to your concerns or accommodate your needs. We understand the importance of providing personalized and attentive service to all of our clients, and we regret any miscommunication or misunderstanding that occurred during your interaction.

We take your feedback very seriously, and we are committed to addressing this issue promptly. We will be reviewing this incident internally to ensure that all of our representatives are trained to listen to and respect our clients' needs and preferences.

Please know that we are here to assist you, and if there's anything specific you would like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing this matter to our attention, and we apologize once again for any frustration or disappointment you've experienced. Your satisfaction is our priority, and we are dedicated to earning back your trust.

Best regards,
Americor

Apr. 3rd, 2024

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Cindy Smith

I liked how everyone was so helpful and understanding and they didn't make me feel embarrassed for getting in over my head.

7 months ago

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Cathleen Middleton

Employees are very professional, a willing to answer any question no matter how many times I had to ask . Very understandable..

7 months ago

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Rosylen Davis

Representative was very knowledgeable, courteous and patient, I have no complaints, so far so good. Thank You for your services.

7 months ago

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Edward Cooper-Narvaez

the associate in was in contact with was very patient and explained theprocess carefully. I'm still worried about the moneys I owed that will get paid before their due date.

7 months ago

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Glenda Sickell

I am very happy with the person i signed up with and will see how quickly my debt is settled before i comment further. The process is very long!

7 months ago

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Juan

So far so good, process a little slow but it’s going. Awesome customer service. But my stress level is very low so it’s very much worth the wait

7 months ago

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Collective

Well so far so good but it is only my first day and just getting acquainted. My contact person however has been excellent seems very concerned with my welfare first.

7 months ago

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Jill Vianco

CUSTOMER SERVICE WAS OUTSTANDING! I do not believe I have ever experienced the kind of comfort I did with my representative!!

7 months ago

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Kay Odegard

Teresa's Proud let exsplaned everything about giving permission and the go ahead for my debt with Mercury. She also answered all my questions.

7 months ago

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Dorian Davis

Great honest company. They explain everything and leave the choice up to you couldn't ask for anything more keep up the great work

7 months ago

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Angela Conrad

I love how easy it is to navigate the website, however trying to get ahold of anybody to see the progress of things is very hard. I really don't know what is going on and that causes huge anxiety

7 months ago

Reply from Americor

Thank you for your positive feedback regarding the ease of navigating our website. We're delighted to hear that you found it user-friendly and accessible.

However, we understand that the lack of communication regarding the progress of your account has caused you significant anxiety, and for that, we sincerely apologize. Your peace of mind is important to us, and we're committed to improving our communication channels to provide you with the support and information you need.

We're actively working to address the issues you've raised and improve our customer service processes to ensure that you receive timely updates on the progress of your account. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention.

If there's anything specific you'd like to know about the progress of your account or if you have any other questions or concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for your patience and understanding as we work to make the necessary improvements. We value your trust in us and remain committed to providing you with the support and assistance you need.

Best regards,
Americor

Apr. 3rd, 2024

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paula fitch

I think that working with Americor has been a good exsperience. for me but hope that I never will be in this situation again.

7 months ago