Name: Americor
Rating: 4.9

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Mitchelle

Americor came into my life when I needed them the most. From day #1 they were caring, compassionate ,courteous , very understanding and respectful.

8 months ago

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Marta Leavins

Americor is the best company to work with. Their customer service is impeccable!! We recommend them to everyone. Thank you so much for all you do.

8 months ago Edited April 22, 2024

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Rodney L Randall

Americor successfully renegotiated my debt. However the way they got paid wasn't made clear so instead of my debt being reduced 50% it was more like 30%

8 months ago

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Joanne Barley

The gentleman I talked to was super awesome, explained everything to me,when done I had no doubt about going with americor,thank you all.

8 months ago

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tune nguyen

What i like about Americor is that they called you and follow up with you on what ever issue regarding of your settlement. 👌👍💯%

8 months ago

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Lois Hall

I catered to the wonderful telephone manners, politeness, patience and the overall concern that I understood the whole concept of the program!

8 months ago

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Marlene Boatman

Isabella V. was professional, kind and very knowledgeable. She made us feel confident about the process and explained everything so well.

8 months ago

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Corella Davis

The process was very easy and I don't receive numerous calls. Nearly everything is handled by text or email which is better for m3.

8 months ago

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Trisha

I was at ends with credit card debt, then I found Americor. They reassure you every step of the way. Thank you Americor.

8 months ago

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Robert Freudenvoll

We like Americor because they are settling our debt and we have our deductions directly taking out their fee and we don't notice. We consider them #1

8 months ago

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VALERIE HUDSON

I like the idea that every situation that happens with the account,I am informed and everyone is always very respectful and Friendly.

8 months ago

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Matthew Walker

I been with Americor for 3 1/2 yrs now, and with only 8 months left to go. Any questions i had, they helped me with. I've no complaints

8 months ago

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Don Stramaglia

Very nice to deal with and very easy...love the app and the process .. Would recommend to anyone..so happy we went with this option Thank you

8 months ago Edited April 17, 2024

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Wallace Barnett

So far I’m very pleased with the service provided by Americor. They have kept me informed in every step of my debt reduction.

8 months ago

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Henry Phillips

Was very friendly and really helped us to get control. It was very difficult with budget but we made it work. Thank you Americor for your help!

8 months ago

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Lisa Revels

Very nice to speak to, could understand what they were saying. Consultant was very patient and explained things where it could be understood.

8 months ago

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Sonkarlay Tappeh

Since I started working with americor they have saved me from debt and I can’t believe I’m almost debt free thank you so much americor.

8 months ago

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Jeffery Clay

The representative they spoke to me or listen to anything I say she has her own viewpoint of everything. I told her I was not computer literate she told me I must be. I’ll get somebody in my family to help me out. I told her I was the only child and working alone, and I didn’t have anybody to help me, but she insisted on doing things her way and did not help me at all. I was very disappointing and I still am and I don’t know what to do. I was trying to submit another dip, but she would not listen to me at all.

8 months ago

Reply from Americor

We are deeply sorry to hear about your frustrating experience with our representative. Your feedback is concerning to us, and we want to extend our sincerest apologies for any inconvenience or distress this interaction may have caused you.

It's unacceptable that our representative did not listen to your concerns or accommodate your needs. We understand the importance of providing personalized and attentive service to all of our clients, and we regret any miscommunication or misunderstanding that occurred during your interaction.

We take your feedback very seriously, and we are committed to addressing this issue promptly. We will be reviewing this incident internally to ensure that all of our representatives are trained to listen to and respect our clients' needs and preferences.

Please know that we are here to assist you, and if there's anything specific you would like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.

Thank you for bringing this matter to our attention, and we apologize once again for any frustration or disappointment you've experienced. Your satisfaction is our priority, and we are dedicated to earning back your trust.

Best regards,
Americor

Apr. 3rd, 2024

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Cindy Smith

I liked how everyone was so helpful and understanding and they didn't make me feel embarrassed for getting in over my head.

8 months ago

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Cathleen Middleton

Employees are very professional, a willing to answer any question no matter how many times I had to ask . Very understandable..

8 months ago

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Rosylen Davis

Representative was very knowledgeable, courteous and patient, I have no complaints, so far so good. Thank You for your services.

8 months ago

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Edward Cooper-Narvaez

the associate in was in contact with was very patient and explained theprocess carefully. I'm still worried about the moneys I owed that will get paid before their due date.

8 months ago

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Glenda Sickell

I am very happy with the person i signed up with and will see how quickly my debt is settled before i comment further. The process is very long!

8 months ago

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Verified Customer

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Teresa Houston, TX

I was very disappointed with this program. It was hard getting customer service, calls were unbearable from debt collectors. I was advised not to talk to them. After a few months I called to cancel. David V handled my request. He was Very Rude & treated me like a child as I told him so.

1 year ago

Reply from Americor

We sincerely apologize for the challenges you faced in our program, especially with customer service and the handling of your cancellation. We're committed to improving our service and ensuring a more positive experience for all clients. Your feedback is valuable, and we encourage you to contact us directly at officeofthepresident@americor.com to discuss your concerns in more detail. We appreciate the opportunity to address and resolve your issues.

Sincerely,
Americor

Dec. 5th, 2023

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Verified Customer

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Victor Lopez

Great customer service. Website is easy to use. Customer can access his information and review account status

1 year ago

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Verified Customer

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Anita

I just started with this about a month ago. So far everyone is very kind and helpful. Can’t wait to be debt free.

1 year ago

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Verified Customer

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Marcus Keener Seattle, WA

I lost my job and sent an email asking about refunds and what is next for my situation and i havent got a word back so im just in limbo at this point

1 year ago

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Verified Customer

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James Rivera Seattle, WA

Huh how can I make disscision if I haven't seen results?? Get call back about progress!🤷🏾‍♂️ seems been 13months haven't seen any happening! My credit never went up and have issues paying you awhile the department is garnishment me! They needed to contact me back! Right now it Terrible!

1 year ago

Reply from Americor

Thank you for sharing your concerns about the lack of progress updates and the challenges you've encountered during the past 13 months. We understand your frustration and are committed to addressing these issues promptly.

We apologize for any delays in providing you with updates on the progress of your debt settlement. Your request for information is entirely reasonable, and you should have access to that information to make informed decisions about your financial situation.

Unfortunately I was unable to locate your account with just your first and last name and kindly request that you reach out to our Office of the President at officeofthepresident@americor.com right away. We take your situation seriously and are here to support you.

Regarding the garnishment issues, it's crucial that we address this matter promptly.

Your experience is not what we aim to deliver, and we appreciate your patience as we work to rectify these issues. Your financial well-being is our top priority, and we are committed to providing the support you need.

Thank you for choosing us, and we look forward to hearing from you soon.

Sincerely,
Americor

Nov. 7th, 2023

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Verified Customer

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Morgan Chaney Fort Wayne, IN

We just started the program this month. But they have been great answering all my questions ans signing us up.

1 year ago

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Verified Customer

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Cynthia Staten Durham, NC

I never hear from Americor for how my case is going. Are my creditors being paid because I constantly being called and now I’m in collections. I need to know what is going on and when will my creditors start getting paid?

1 year ago

Reply from Americor

I'm sorry to hear about the concerns you have regarding the communication and the status of your case. We understand the importance of staying informed about the progress of your debt settlement, and we apologize for any inconvenience you've experienced.

To address your concerns and provide you with the information you need, we kindly request that you get in touch with us at officeofthepresident@americor.com. We will be able to review your specific case and provide you with an update on the status of your creditors' payments. It's crucial for us to ensure that you have clarity on the progress of your case and that your concerns are addressed promptly.

We understand that this has been a challenging experience for you, and we appreciate your patience and understanding as we work to improve your situation. Thank you for bringing this to our attention, and we look forward to assisting you in resolving these concerns.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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James

I was hoping to wait on this but no one is getting back to me. Good times are way to long, one time after waiting 20 min on hold the recording came on and said “sorry we are closed” I just want to talk to a person!!!

1 year ago

Reply from Americor

We apologize for the inconvenience you've experienced while trying to reach us. We are unable to locate your account to reach out and assist.

We take your feedback seriously, and we want to improve your experience. Please reach out to us via email at officeofthepresident@americor.com. We appreciate your understanding and look forward to resolving your concerns as quickly as possible.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Leslie Kaufman

So far so good debt is one third less than it was, you just have to patience. Very professional team

1 year ago Edited March 22, 2024

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Verified Customer

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Jeanice Owens Elgin, IL

Very professional. I am hopeful that this is the route I need to take to get my finances back in order.

1 year ago

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Verified Customer

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Doris Alton, NH

You've been in touch with 1 creditor but I still have 2 more after me every month and collecting late fee charges. Calling all the time!!! I keep saying I have a hardship case.

1 year ago

Reply from Americor

We're truly sorry to hear about the ongoing challenges you're facing with multiple creditors and the constant calls and late fee charges. We understand that this is causing you significant stress and financial burden.

To address this issue, please reach out to our team immediately and inform them about the situation with your creditors. It's crucial that they are aware of your hardship case and the need for a resolution. Our team can work on your behalf to negotiate with the creditors, seek payment arrangements, and provide relief from the constant calls and late fees.

Your satisfaction and financial well-being are important to us, and we are committed to helping you navigate through this difficult situation. Please contact us at officeofthepresident@americor.com as soon as possible, and we will work diligently to provide the support and assistance you need. Thank you for bringing this to our attention, and we look forward to helping you find a resolution with your creditors.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Norbert Waterbury, CT

whenever i called there was someone who always answered my questions. very nice people who really care.

1 year ago

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Verified Customer

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John

The person that I worked with was very kind and knowledgeable and helped me with everything that I needed.

1 year ago

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Verified Customer

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Mariluz

I would recommend Americor. They are very courteous, give great information, and explain things very well.

1 year ago

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Verified Customer

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Tracy

The guy that I've been dealing with has been really helpful in explaining everything and he really knows his stuff.

1 year ago

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Verified Customer

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Alan

Everything seems good. Good quality service, good communication skills, very respectful and professional.

1 year ago

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Verified Customer

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Regine Cedar Falls, IA

Liked the way they explained everything and helped me. I was so happy I mentioned it to my son and. He joined also.

1 year ago

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Verified Customer

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Gary Chicago, IL

So far they have been actively settling accounts. They have been diligently working to get me to the debt free life I want.

1 year ago

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Verified Customer

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Lonni

Have not heard one thing from them since I signed up. I have canceled per their request the bill they a re paying off so I hope they will be paying this as they said

1 year ago

Reply from Americor

We apologize for the lack of communication you've experienced since signing up, and we understand your concerns. Effective and regular communication is essential to ensure that you are informed about the progress of your accounts and the status of your debt settlement.

To address your concerns and ensure that your accounts are being managed as expected, we encourage you to reach out to our Office of the President as soon as possible. They will be able to provide you with an update on the status of your account and address any questions or concerns you may have and can be reached at officeofthepresident@americor.com.

We are committed to helping you navigate through the debt settlement process and ensuring that your financial goals are met. Thank you for bringing this to our attention, and we look forward to assisting you in resolving any issues and improving your experience with us.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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sandra droz

I just started with Americor and for right now all is well and it's been ok. Just got my first settlement so let's the games begin.

1 year ago

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Verified Customer

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tyler melvin Clarksville, TN

Been an easy process thus far, everything is explained well and it's been a pleasure working with Brennan. Thank you.

1 year ago

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Verified Customer

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Kim Lieberman Houston, TX

Americor is amazing! Clear, easy to deal with and understanding, reassuring and I feel like they genuinely care.

1 year ago

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Verified Customer

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Kevin Cross Charlotte, NC

This company has been wonderful to work with. So simple and easy. I am pleased with how kind everyone has been

1 year ago

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Verified Customer

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Christine Chatman

I just joined, so I don't know much. They were patient and explained everything. So far, pretty good company to work with.

1 year ago Edited October 10, 2023

Reply from Americor

Thank you for sharing your initial experience with Americor. We're pleased to hear that the team has been patient and provided you with explanations, making it a positive start to your journey with the company.

As you progress through the program, you'll continue to work with the team to navigate your debt settlement. If you have any questions or need further assistance, please don't hesitate to reach out to us at officeofthepresident@americor.com. Your satisfaction and financial well-being are important, and we wish you success in your efforts to achieve financial stability with Americor. Thank you for choosing our company.

Sincerely,
Americor

Nov. 1st, 2023

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Verified Customer

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Diana S Polson, MT

Nicole was great and has been great but her manager authorized funds taken out of my account and left me without funds to pay other bills. Then they tell me it will be 7-10 days to be put back in. Really? It was your mistake and it takes that long? Awful!

1 year ago

Reply from Americor

We sincerely apologize for the inconvenience you experienced. This is not the level of service we strive to provide, and we're committed to addressing this issue promptly.

We appreciate your kind words about Nicole, and we're glad to hear that she has been helpful to you. Please reach out to us via email at officeofthepresident@americor.com.

Your satisfaction is our priority, and we are committed to ensuring that you have a better experience with us moving forward.

Thank you for bringing this to our attention.

-The Americor Team

Oct. 31st, 2023

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Verified Customer

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Marlene Charleston Milford, NH

So far my journey has been good. I’m not getting anymore mail. If I keep this going things should clear up. Fingers crossed.

1 year ago

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Verified Customer

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Ezequiel Jacobo Irvine, CA

They handle all my debts because I couldn't handle all this collection and debts . They did am amazing job.

1 year ago