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Americor

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8.1

Overall Score

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Melissa McHenry Staunton, VA

I cannot say whether i would recommend them at this point in time. I have gotten a garnishment on one of the bills enrolled with them but they have not contacted me or connected in anyway after i contacted them and i havent seen a reduction in my payment. The way i see it, they should either get garnishment taken away or wipe this debt off the amount that i owe to americor. Right now it looks like i will be paying this debt twice

1 year ago

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Allen Russ IL

Things went good took care of my debt problems then I tried adding new debit they read it but when I ask nobody noes anything about it they keep sending me to credit 9 who nothing to do with it been 5 months yous still can't figure it out I've resent it nothing I give up on that

1 year ago

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Bev Nelson Rockwall, TX

I like that Americor explains everything to me and responds quickly to all my inquiries. They've already started negotiations and settled with one company and I've only been using them since December 2022.

1 year ago

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Jackie Eggers Santa Fe, NM

Americor is the greatest! They helped me get my bills under control and I’m back on track! If you’re looking for a great company to help you with your debt relief then Americor is the company to go with!

1 year ago

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Tracy Wallingford, CT

Basically I don’t know if it is Americor or the person I originally dealt with but the information I was given at the start of the program was completely wrong. I was told I would receive letters to send to my creditors so I wouldn’t get calls at home, work, and my family bothered. This information was a complete lie. I was also told that I would only need to wait 6 months for the loan and it’s even in my emails yet I checked on this the other day because I’m at the 6 month mark and I was informed yet again my information is completely wrong and I need to wait a year. I really don’t understand how a company can conduct business like this, being transparent and honest is much better then feeding lies to get people to agree to use your company.

1 year ago

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Kevin Minson Yorkville, IL

So far from what I’ve seen, this company is going to help ease our financial and debt stress freedom, and I thank you for everything so far. We can’t wait to complete the program!

1 year ago

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Vernus Presswood Villa Park, IL

The staff that has talked with me have been friendly and supportive while being honest regarding the process. They were forthright about the impact on my credit score and what I would endure with the creditors during the settlement offer phase.

1 year ago

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Kenny Labit Portland, OR

So far so one credit card down and I been with them a month so that's good. The bad thing is that the creditors keep calling. Also Leslie E. was the initial person I talked to and everytime I had a question I tried calling her line was disconnected. I really wish they would have a agent that was there for you the whole way.

1 year ago

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Renee Calumet City, IL

I enjoyed learning from your representative on how Americor could assist me in becoming financially independent. It was simple and straightforward. The payments are being directly deducted from my bank account.

1 year ago

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Jennifer Phillips Forked River, NJ

Of course the journey is scary and concerning but Americor is so amazing and truly guide you so positively through the process! It’s the staff that makes this company top notch and thank you for your financial support

1 year ago Edited January 10, 2024

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Tonya Mariposa, CA

I have been extremely impressed and happy with the customer service I have received from Americor. They have made the process easy and the last thing I need right now is more stress.

1 year ago

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Archie Lakewood, IL

I am a new customer and it is a little difficult to give a rating. I can say that the sign up process is a well thought out process. It takes a little while to get through it but you get a lot of information that is vital to the process of the program. When you are finished completing the sign-up process the intake people welcome your questions and will explain it over so you understand everything. The people are very nice and very well informed about the program.

1 year ago

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Justten Roanoke, VA

Everyone I worked with was friendly. However in the end I'm really not sure how much money they actually saved me. I feel like everything they negotiated down they made up with all the fees. But it was nice to have someone do all that for me so I didn't have too. The prices you pay I guess.

1 year ago

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Angela Columbus, OH

Most everything is going well for the moment. I’ve gotten more welcome calls from the attorneys office you are having me work with, which I appreciate. However, you didn’t complete my welcome call… you’d call leave me a message, I’d call you back only to be told wait times were long and I could continue waiting or I could leave my phone number. I work to try and pay off my bills. I don’t have time to stay on hold… and when Id leave my number, a rep never called me back like you said they would… so I really hope things are going ok.

1 year ago

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Andrea WA

I was nervous to start this process, but Americor has been so helpful along the way and made me feel at ease about making this decision. I already feel like a weight has been lifted and I’m only on my first month!

1 year ago

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John Hohnstreiter

Customer Review Video

10 months ago

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Kathy Bishop Randolph, VT

It really turned out the way they explained it. I am very happy. I want to give Samantha E who monitors the social media a big kudos. She really helped me to get my Credit 9 loan going. I am very grateful to her.

10 months ago

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Ronnie

So far I am satisfied with the customer service

1 month ago

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Reply from Americor

Thank you for your feedback!

We’re glad to hear that you are satisfied with our customer service. Providing excellent support is very important to us, and we’re happy that your experience reflects that.

If you have any questions or need further assistance, please don’t hesitate to reach out. We’re here to help you every step of the way!

Best regards,
The Americor Team

Oct. 22nd, 2024

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Corazon D Magsaysay San Francisco, CA

Elijah, who was giving me the overview of the whole process in this debt relief, was knowledgeable, patient , every good description I can describe about his performance. Result of the conversation with him, was very satisfactory.

1 year ago

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Teresa Schaller

Teresa S. I joined the Americor family a few months ago and already have 2 settlements! I had a few guestions about my account so I called Americor and talked to Stephanie R and she was extremely helpful and had a great attitude! I can't wait to be out of debt!!

1 year ago

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Reply from Americor

Thank you so much for your review, Teresa. You can always count on us to assist you with your needs!

Best regards, Americor

Aug. 17th, 2023

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Michelle Crane Phoenix, AZ

My favorite thing about americor is their debt calculator. In less than 10 minutes I can put the amount of money I owe into the calculator and then they calculate what they can do to help me with that exact debt. I like how specific that is and that I get exact numbers of how long it will take me to pay down that credit card debt

2 years ago

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Rishard Krehe Orlando, FL

The representative I spoke to was extremely patient with me and explained everything I had questions on and even talked me through my options thoroughly. We planned a time for a follow up call so I can get all my documents ready and filled out. Any questions I had he answered readily and helped me understand how this worked! I am so very thankful for the time he took with me tonight!

2 years ago

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Brenda Anderson Dallas, TX

I had a need for a debt relief company in 20012 and used American. They were very helpful with my case and it was nice having a company that took care of everything for me. I was having credit problems but after they were hired things quickly turned around. They were professional and I would recommend them.

2 years ago

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Michael Carroll

Was told in 6 months my credit score would start going up. 9 months and $500 a month later, my credit score has continued to go down. Much lower now than if I had just gone thru bankruptcy. Guess it's time to consider bankruptcy. I absolutely would not recommend this company.

7 months ago

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Reply from Americor

Thank you for sharing your experience with us. We're sorry to hear that you haven't seen the expected improvement in your credit score, despite your investment and commitment to our program. Your feedback is crucial to us, and we understand the frustration this situation may have caused.

It's important to note that while our debt settlement program aims to provide relief from debt burdens, individual results can vary based on various factors, including the specifics of each client's financial situation. We strive to provide transparent information about the potential outcomes of our program, including the timeline for credit score improvement. However, we recognize that there may be instances where the expected progress does not align with reality.

We would like the opportunity to address your concerns directly and work together to find a resolution that meets your needs. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together. Your satisfaction is our priority, and we're committed to assisting you every step of the way.

Thank you for bringing your concerns to our attention, and we look forward to the opportunity to assist you further.

Kind regards,
Americor

May. 1st, 2024

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Paula Fox

Everyone has been very friendly and helpful through the whole process and quit to negotiate my debt.

7 months ago

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Michael Benti

If you need help clearing your overwhelming debt. Americor can help you stay on track and save a lot of money.

7 months ago

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Marcia Hastings

The representative , Dewy was professional, thorough and patient making sure all questions were answered.

7 months ago

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Jessica Diaz

Excellent costumer service and nice people that help you out to find a nice way to get a financial relief

7 months ago

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Avery Clark

Thorough and precise preliminary talks that discussed plan geared personally towards my financial well being.

7 months ago

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Terence Tavares

I felt like I was talking to someone that cared. There were no secrets and Brad was straight to the point.

7 months ago

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anna giancaspro

Friendly and nice, been speaking to a few and it has been hard to find a company that listens and can help quickly

7 months ago

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Reply from Americor

We appreciate you taking the time to share your feedback with us. It's great to hear that you had a positive experience with our team and found them to be friendly, empathetic, and knowledgeable. Providing excellent service and support to our clients is our top priority, and we're delighted that we could assist you effectively.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out to us Officeofthepresident@Americor.com. We're here to help and are committed to ensuring that your needs are met to the best of our ability. Thank you for choosing us to assist you on your financial journey!

Kind regards,
Americor

Apr. 29th, 2024

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Johnnie-Lou Hallett

Their ability to follow up to make sure that I am receiving the best customer service they have to offer.

7 months ago

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HVAC James

They were great and took care of everything. I didn't even have to deal with any court stuff. They did all that for me.

7 months ago

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Da Ba

Dislike: monthly payment is high Like: Everything else. Everything thing was repeatedly explained to me. My questions were answered.

7 months ago

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Silver Fox

Michelle was very gracious and expedient on this process. Her professionalism was quite unique. lmd

7 months ago

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Miguel

The person who took care of Me! her name María L! Was friendly and professional and knows her job very well.

7 months ago

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Rachel Neilson

So far everything is going really smoothly. I already have my first proposal and happy with the program.

7 months ago

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Betti Cotton

Americor keeps you informed on every move they make with the creditors. We appreciate knowing where we stand.

7 months ago

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Luz Cotto

Your company does not know how to verify information properly and judge by first investigation found. To qualify a person you need to get to bottom of real facts not a inconcrete report with incomplete and correct information

7 months ago

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Reply from Americor

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and any inconvenience it may have caused. Ensuring accurate and thorough verification processes is paramount to us, and we regret any instance where our service fell short of your expectations.

We understand the importance of obtaining comprehensive and accurate information to make informed decisions. Rest assured, we take your comments seriously and will use them to improve our processes moving forward. We would greatly appreciate the opportunity to discuss your concerns further and address any specific issues you encountered.

Please feel free to reach out to us at Officeofthepresident@americor.com so we can work towards resolving this matter to your satisfaction. Your satisfaction is our top priority, and we are committed to providing the best possible service to all our clients.

Once again, we apologize for any inconvenience this may have caused and thank you for bringing this to our attention.

Thank you,
Americor

Apr. 29th, 2024

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Vanessa Owen

I had a rude operator call me and insulted me via text afterwards and called me a white trash whore. I don’t want any operator calling me anymore. Please have management or a supervisor call me for future deals. I’ve never been so insulted in my whole entire life.

7 months ago

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geraldine howard

Americor has handled my account very well. The representatives are friendly and knowledgeable. They are there when you need them.

7 months ago

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Reginald Jones

Thus far they have provided a great service to do exactly what they are for. “To help you get out of debt”

7 months ago Edited April 26, 2024

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Sammie Weatherby

Promptly resolve all issues without delay, professionally answers all question concerning my account and negotiations

7 months ago

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Patti Nore

The individual I spoke to was very kind and helpful….i will be anxious to see how this all works out

7 months ago

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Bridget Riley

I just started the program, but they seem to be very helpful, professional and knowledgeable so far.

7 months ago

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Suhle Walter

So far everything is been great! I want to wait until I get one account paid off before I can make any true rating.

7 months ago

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Paul Lorenzo (RaiderPaul)

Got our monthly bills lowered by half just great also made our debt shrink big time thanks Americor thanks again!

7 months ago

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Tracy Picard

I am very happy with my advisor, Thomas. I think on whole the company sends a lot of emails. Overall this has been a positive turnout.

7 months ago

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Juan M Espinoza

Very very satisfied with their service. All that was detailed to me at the beginning has come out on a positive note.

7 months ago

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Gail Ross

They take care of everything for you and I can finally relax knowing my debts will be settled in the near future

8 months ago