Name: Americor
Rating: 4.8

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Thad Spicer Omak, WA

Your customer service. Was excellent. Rachel was appsolutly wonderful to deal with. She made the experience very easy for me to follow along with. Thank you again

9 months ago

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Why Knot

I very honestly can’t think of anything other than a seamless, professional and educational experience. I would and will recommend you all going through a difficult period.

9 months ago

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Lori Drysdale Tampa, FL

I like that Americor has a great website that is easy to navigate. There is a wealth of knowledge at your fingertips to help you understand your steps to debt settlement.

9 months ago

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Venita Childs

I truly appreciate the professional manner in which my case was handled; however, the information transfer between the time a creditor settlement was reached and the actual approval was not conveyed clearly.

9 months ago Edited March 21, 2024

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Sharon Estell

Representative Joe was very courteous and knowledgeable about how to help with the creditor's so I can get the credit cards paid off in the near future.

9 months ago

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Katrina Davis Lexington, KY

Very informative and helpful as well as patient with answering all of my questions and providing the information for my understanding of the program.

9 months ago

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Doug Ashburn, VA

so far the service is great all the people involved has been very helpful in keeping communication with us we are only a few days into this looking forward to the rest

9 months ago

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Lucinda Smith Brookland, AR

They have now settled two of my accounts for much less than my balance. So grateful to Americor for negotiating on my behalf and getting these accounts closed for me.

9 months ago Edited January 26, 2024

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Joseph Petro

I am satisfied with the job that Americor is doing with my account. I feel like the percentage of relief could be a little higher than what it is but all in all I am satisfied with the way things are going

9 months ago

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Scott Kehrer Two Rivers, WI

I was on hold for over an hour just to find out I had already agreed to a settlement via email. I received no less than 12 emails asking me to confirm that I agree, which I did. I had the same amount of phone calls saying/asking the same thing. All of which were on Saturday and Sunday. They all told me I could call until Monday along stating that business hours were Monday thru Friday. This was boarder line harassment in my opinion. I talked to two separate customer service representatives that couldn’t find any answers to my questions. I’m beyond dissatisfied with this whole situation.

9 months ago

Reply from Americor

We sincerely apologize for the inconvenience and frustration you've experienced with our service. Your feedback is crucial, and we want to address your concerns to improve our processes.

The repeated emails and calls, especially during non-business hours, are not reflective of our standard practices, and we apologize for any inconvenience caused. We understand the importance of effective communication and acknowledge that your experience fell short of expectations.

We are actively investigating the issues you've raised, and we want to ensure that such incidents are addressed promptly. Please contact us directly at officeofthepresident@americor.com so that we can discuss your specific case, address your concerns, and work towards a resolution.

Thank you for bringing this to our attention, and we are committed to resolving this matter promptly to enhance your overall experience with our service.

Best regards,
Americor

Jan. 25th, 2024

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STEVEN A GOMM

I am very satisfied with Americor. Thanks to their company I am in the beginning stages of credit settlements and they are helping me to achieve that 😊

9 months ago Edited April 11, 2024

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Catti-Brie Spence Seattle, WA

I cannot express how helpful Americor has been in handling my debt and getting ahead. I am so thankful for all of their help, and for how easy it was to get started.

9 months ago

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jacqueline boudinot

Everyone was great they were helpful and always very kind. Didn’t matter how much I called they were there to help. Most everyone I owned was cut 50%.

9 months ago Edited April 3, 2024

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Rebecca Celaya Roseville, CA

I am pleasantly surprised and pleased with how quickly one of my credit card accounts was negotiated and settled. So far the experience has been positive.

9 months ago Edited March 7, 2024

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Cheryl Godbolt Birmingham, AL

I was very satisfied with Tim E, he was very professional and help me through out the process. He is an amazing employee, thanks to his expertise. Job well done.

9 months ago

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Dalene Osborne Swann Candler, NC

Wonderful company to work with. Put me at ease everytime,I had a question about the process. I would highly recommend them. And thank every one involved in my account.

9 months ago

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Carol Ocala, FL

Brendon was very helpful, very knowledgeable and did a great job explaining everything to us. he made it easy and explained everything in a way we could understand.

9 months ago

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carlyne scorza Tampa, FL

Americor delivered what they promised with the financial end of our contact and didn't waste time. They were professional and efficient. Thank you, Americor!

9 months ago Edited January 22, 2024

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Satoria MoonGoddess

Logan was amazing and very knowledgeable. Great communication skills and a people person. She should be promoted and awarded. What a great customer service specialist!

9 months ago Edited January 19, 2024

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Janet Hansen Dakota City, NE

I am so pleased that Americor has already made my first settlement. I have only been signed up for such a short time and they have not wasted any time working on my debt.

9 months ago

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Queen Vaughn Antioch, TN

Great customer service! Always keep you informed about any and all issues or problems that arise with your case from day to day. Very helpful and patient in service.

9 months ago

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Kenny Hull Los Angeles, CA

These guys are amazing at lowering your debt. They are right by your side if you have any questions and are very good at reaching agreements with debtors.

9 months ago

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Cynthia Harris Chicago, IL

I appreciate the time you took to help me. An you Explain every thing to me. claudia was Very helpful. Everyone took time to call me back. To make sure I was taken care of.

9 months ago

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Bàsìlisà ĹeRoy

Representative did not seem to accept my response to a settlemen which was rejected. I kept explaining that I had not made any payments to any creditors but it was quite obvious I was not believed. I was never notified that the settlement had been rejected.

9 months ago Edited April 18, 2024

Reply from Americor

Thank you for bringing your concerns to our attention. We're sorry to hear about the challenges you encountered with your settlement process.

Clear communication and trust between our representatives and clients are paramount to us, and we apologize if there was any misunderstanding or lack of notification regarding the status of your settlement.

We would appreciate the opportunity to address your concerns directly and work towards a resolution. Please reach out to us at Officeofthepresident@americor.com at your earliest convenience. Your satisfaction is our priority, and we are committed to finding a solution together.

Thank you for your feedback, and we look forward to the opportunity to improve your experience with Americor.

Kind regards,
Americor

Apr. 26th, 2024

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James M Peulecke Henderson, NV

Customer care was outstanding. Whom ever you speak with is knowledgeable and very amicable. Directing you to the best person to talk with is very prompt.

9 months ago Edited February 16, 2024

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Gloria Hernandez San Antonio, TX

I was kind of hesitant to go through this process, but after speaking to Joel N, he put my mind at ease. I'm grateful that I get a chance to resolve my debt.

9 months ago

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Benjamin Miller Roswell, GA

Tom P was very professional and explained the process in a way I could easily understand. He was very responsive and followed through on every action.

9 months ago

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Jackie Clark Winston-Salem, NC

My wife and I are looking forward to starting our financial life over with Americor. My Agent Andy was very kind and understanding as well as knowledgeable. Excited!!!!

9 months ago

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Jeff Nelson Salt Lake City, UT

So far they have reduced financial stress in my life! They are still working on settlements and I am optimistic! They keep.mebinformed along the way which I appreciate! Jeff

9 months ago

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Jorge Cuellar Ruskin, FL

I trust the company Americor. I recommend it. They work very hard. This is my first account settled. I am really very excited. I have no words to express my gratitude.

9 months ago

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Darlynn Thompson

Having experienced many other Institutions and have found that Americo is true to it's words and actions. This is why i am back with Americo services.

9 months ago

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Katy Henry Liberty Lake, WA

Our debt consultant was friendly, helpful and did not rush us through the process. I felt that she listened and waited until all my questions were answered.

9 months ago

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David Berndt Youngstown, FL

The person I had talked to over the phone had explained everything and what my options were when I had calls for taking care of my dad, so he was honest and very helpful

9 months ago

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EDNA D BOWLES Horn Lake, MS

I Truly had an excellent experience with Americor, the customer service was so friendly and helpful. If I didn't understand something they walked & talked me through it.

9 months ago

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Jameson Chamberlain Phoenix, AZ

Today’s conversation with Tanner G. Went smooth. Very Detailed conversation and what to expect. Felt comfortable and went above to get things moving.

10 months ago

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Mary Ellen Fleck The Bronx, NY

Christian was amazing. He was extremely patient and kind. He answered all our questions in the clearest way possible. We would recommend him and Americor to anyone.

10 months ago

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Robert McLaughlin

I like the community chat to see the issues open for the members to follow along and receive support or to ease the comfort of them not being alone on their personal journey

10 months ago Edited May 22, 2024

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arthur williams Magnolia, TX

Got my first settlement today. Trusting the process and want to thank the Americor team for you help. I really appreciate it. Trusting the process. 👍🏾

10 months ago

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Scott Bathalon New Haven, CT

I've been in americor about 1 month and so far I've got 1 credit card removed I'm so happy 12 more to go , I pray this is going to work , so far awsome

10 months ago Edited February 5, 2024

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Valkat Greenwood, SC

Although I do not like the idea of not paying on any of my cards, they have moved more quickly than the time stated. I just signed off on 2 settlements this week.

10 months ago

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Mike Ware Birmingham, AL

My agent Charlie made everything easy as he gathered me through the basic step by step giving me a affordable price for a Year's premium thanks Charlie

10 months ago Edited January 2, 2024

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Leiloni M Sena Laporte, CO

They were very Easy to work with and so easy to understand. I learned so much about my situation. Ed was extremely knowledgeable and answered every question i asked.

10 months ago

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jcbeagle Braintree, MA

I liked the extra information offered during the initial conversation with Alexa. Other companies didn't offer as much information as to how their programs worked.

10 months ago

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Carlos Anaya Philadelphia, PA

So far they made what they say true and actually making every move to help me with my credit cards and loans hopefully I see a good cemrefit score soon thanks Americor

10 months ago

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Beth Frank

Roxanne was friendly, professional and very helpful. She answered all of my questions completely and was very patient with me. She made the process seemles.

10 months ago

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Alicia C Keyes (Lisa) Williamston, NC

Excellent communication Exceeded Expectations. Agents are always available to help you guide you through every step of the way. Thank you Americor for a job well done.

10 months ago

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Leah Skeeters

I have not been in the program long enough to honestly have an opinion. I just had my 2 settlement and I have 2 more to go. It works just didn't know it would take so long. Goals for 2024

10 months ago

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Duane

Everyone I’ve spoken with has been very professional and thorough. Even Sofia! Lovely girl! I look forward to working with everyone, right up to Kristin B..

10 months ago

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AL Jackson New Bern, NC

After only a week in a half, America has been very proactive. The accounts that were submitted to settle with creditors are already in the pending funds stage.

10 months ago

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Fernando Rosa San Benito, TX

Dealing with Katia was a pleasure. She made the process simple and she answered every question. She mad me feel very comfortable in the whole process. Great Job!!!

10 months ago