Name: Americor
Rating: 4.8

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Marie Fleese LA

I’m happy with the way the accounts are being handled including the speed going forward. Very easy company to deal with

11 months ago

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Josephine Reno

I like the fact that I was treat with professionalism and respect for the most part I’m satisfied with the outcome of the decision made.

11 months ago

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Kassandra Vazquez Merrillville, IN

Americor works with me and for me. I like how they treated me from the start. Wanting to help and get me to a better place.

11 months ago

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Laarni Ramos

Thank you for saving me from all the stress I have had in my life, Americor! I am grateful for a fresh start at a stress free life again!

11 months ago Edited April 5, 2024

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Renee

Reps were knowledgeable and professional. The people I spoke with were reassuring and I felt better about the process each time we communicated.

11 months ago

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Dean Cortland, NY

Service is Great I just started 2 months ago and and all ready have to settlements Thanks Americor, keep up the Good work!!

11 months ago

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Betsy B Smith Alton, IL

All of the information I was given was very thorough and completely informative. Thank-you for offering me this opprotunity to enhance my life.

11 months ago

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Patson Pierre Storrs, CT

Ari was very knowledgeable. He answered every question I had articulately and made me feel comfortable during the application process.

11 months ago

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Michelle Korab Wood River, IL

Brandi was totally down to earth. She understood that s**t happens in life & was totally focused on just doing what was best for me.

11 months ago

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Saul Solis TX

Very well prepared with detailed information. Always stay on point with all negations you may have to get you the best outcome.

11 months ago Edited November 28, 2023

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Sharon Reigle Batavia, NY

The Customer Service Representatives are always knowledgeable, friendly, and understanding whenever I have had to speak with them.

11 months ago Edited January 24, 2024

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kenneth winn Seward, NE

Outstanding Performance, as told that would be done in the process , they came through with my first three settlements great job 👏 Thank you

11 months ago

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Manny Capon Bridge, WV

This process is very simple and direct. Michael was very knowledgeable and answered all my question before I asked them.

11 months ago

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Atriox029 Outcast Compton, CA

Amazing service and very helpful and always willing and able to answer any questions I have and I find that very helpful

11 months ago

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Ken W

Everything was beyond amazing, extremely straightforward, extremely helpful, and with the consumers best interest at heart

11 months ago Edited November 20, 2023

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Lourdes Miranda Purcellville, VA

Very professional and competent company. The process was very easy and quick thanks to Nicolle, my representative, based in California.

11 months ago

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foldo hack TX

So far it’s been excellent, phone calls have ceased, one payment a month, takes the load off , stress free, I highly recommend

11 months ago

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Jaquline Rivera East Wenatchee, WA

We are new to Americor, and we appreciate the customer service. They were awesome, especially explaining questions that didn't make sense to me.

11 months ago

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Timothy Blanke Dallas, TX

I really liked that they were Really understanding and patient with me took time to explain everything and a way that made sense

11 months ago

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Preston Tucker Corona, CA

Americor was very helpful and knowledgeable throughout the whole process. Defiantly recommending them to my friends and family!

11 months ago

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Megan Lira

Americor has been very polite and curtious with my needs to be debt free. Negotating my debt has been a breeze with Americor. Thank you.

11 months ago Edited April 1, 2024

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Mary Johnson Holt, MI

Any questions I might have relating to my debt settlements have been quickly answered and done so in a very professional manner.

11 months ago Edited December 14, 2023

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Davis Stillson Chapel Hill, NC

Americor has been the best decision I’ve made to reduce my debt. They are on my side and have guided me through the process.

11 months ago

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Lisa Buono Lodi, NJ

Sean was most helpful & understanding of my situation. He offered practical advice and truly cared to help me through this hardship.

11 months ago

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Pamela Martinez

I like that settlements have been done quickly and for the best possible outcome. I don’t like the fees and such that come with this program. Thank you Americor.

6 months ago

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Lee Leboeuf

6 months ago Edited April 18, 2024

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Punkboy St Louis, MO

Great service and when signed up...you have a team that works with you Nota team. Easy to use client portal, making uploading documents easy.

7 months ago

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Aleah Cawthon

I like the fact that they were always available for my questions. Everyone that I spoke with was compassionate. They were also patient in explaining things for my clarity.

8 months ago

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SNOW WHITE CLEANING CREW FL

Excellent customer service representative , the service was explain thoroughly before I got started. I had no reservation after.. Desere you’re the best..!! Thanks Denise

1 year ago

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Karen Chavez Scottsdale, AZ

The customer relations people we speak to are very helpful. They ease your mind, when everything is a mess and you need someone to understand your situation.

1 year ago

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Cathy Symonds Jacksonville, AL

I've been in the program just 2 months today and I have 1 account already settled, I'm so excited and I have 6 more accounts to get settled it's happening a lot faster than I originally thought it would,,, Thanks Americor

1 year ago Edited December 20, 2023

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Diana S. Utica, KY

Americor is amazing!! They have worked diligently on my debt. Great customer service too, anytime I’ve needed help they always step right up!! Thank you Americor

1 year ago Edited January 22, 2024

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Aaron Brown Schenectady, NY

So easy to do. You just need a few minutes of your time. It's the best Debt Resolution solution that I have researched. And Emmie, my Rep was amazing!!

1 year ago

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Michel Vasquez

I’m glad I’ve made a great decision to do business with Americor. They are truly trusted from my perspective. Resolved issues quickly and professionally.

1 year ago

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Felix Hiciano Yonkers, NY

I started with Americor in October. I was very hesitant in going through this process. Just today 11/15, I’ve seemed to have gotten a resolution on one of the two loans have with Americor. Hoping for the best.

1 year ago Edited November 20, 2023

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Patrick New York, NY

Americor is an amazing company. All of their associates were very good with communicating the whole process. I never felt like I was left in the dark.

1 year ago

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Tom LaGesse CA

Very pleasant to deal with during initial contact. That's because they're trying to make money off of you. Make no mistake about that. You are a cash cow to them. However, if you change your mind about the program, suddenly, the person you've been talking to will ghost you. After confirming cancelation of the program, I now get phone calls to get back on under the guise of follow-up, as well as these feedback requests.

1 year ago Edited October 25, 2023

Reply from Americor

We appreciate your feedback and are truly sorry to hear about your experience. It's important to us that our clients receive honest and transparent service from the beginning to the end of their engagement with us.

We apologize if you felt pressured or experienced any frustration in your interactions with our team. We value your input and are committed to improving our services. Please know that any follow-up communication after cancellation should be respectful and informative, and we take your concerns seriously.

If you have decided to cancel the program and still receive communication that you do not wish to receive, please let our team know about this so that we can address it accordingly. We're here to assist you, and we want to ensure that your experience with us is as positive as possible. Our team is waiting for your response at officeofthepresident@americor.com.

Your satisfaction is important to us, and we thank you for sharing your feedback, which helps us continually improve our services. If you have any further concerns or if there's anything specific you would like to discuss, please don't hesitate to reach out to us.

Sincerely,
Americor

Nov. 1st, 2023

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Ellen

When I spoke with the rep, I explained that my utilities were not included in my consolidation, and I could not stop their ACH automatic payments prior to their company's initial withdrawal. I asked that my consolidation payments not start until November. She said she understood, and would see what she could do. She put me on hold, then came back a bit later and said that I would be charged $49 for October and I could start regular ACH withdrawals in November. That did not happen. The 1st full payment was taken out the next day, causing the bank to pay my utilities, with over draft fees. Which is what I was trying to avoid. I wish I had put my foot down and not let the initial rep convince me that I would not find a better rate, if I waited. I was so upset after seeing my negative bank balance, that I had a cardiac episode and had to be rushed to the hospital. Just because no one listened to me, and allowed me to wait until November, when I knew I would have enough funds to cover what was not part of the consolidation.

1 year ago

Reply from Americor

We are deeply sorry to hear about the distressing situation you've faced, and the impact it had on your finances and health. Your well-being is of paramount importance, and we sincerely apologize for the misunderstanding and the inconvenience you've endured.

It's clear that there was a miscommunication regarding the start of your deposits. We understand that you had expressed your concerns about your utilities and the need to start payments in November. We regret the situation that occurred and the subsequent overdraft fees.

We take your feedback seriously, and we want to address this issue and make amends. Please contact us at 866-333-8484 or via email at officeofthepresident@americor.com

Your satisfaction and peace of mind are our top priorities, and we're committed to rectifying this situation and ensuring that your experience with us improves moving forward.

Thank you for bringing this to our attention, and we wish you a swift recovery and good health.

-The Americor Team

Nov. 1st, 2023

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Michael Deseguirant Shelton, WA

Well it's a little to early to give accurate review so far so good have made my first payment but we will see what the final out come is going to be to be continued.....

1 year ago

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Hiddenpower12 Tucson, AZ

Americor has been super helpful getting me from the start of my debt recovery journey to being able to see a definitive end in sight. I'm super glad I went with them

1 year ago

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Rickie Daniels Plainfield, IN

I like the explanation of what happens after the course of the program. I really didn’t like the contradiction of the process steps and start up money and enrollment into the loan program.

1 year ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

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Contessa Anderson Gilmer, TX

This is the biggest bait and switch out there. I deposited $10,025 to Americor, they made $6,100 in payments, and took $3,400 in their fees and another $444 in fees to their bank. To clarify, I paid 61% in fees. This is directly from my Reliant (their holding bank) statement. In addition, Americor continuously calls you to add more to your ‘settlement” account, which I did. They waited for one of my creditors to sue me, then shrugged and told me to just pay it myself (I’m still paying that monthly by myself). They also lie about the length of the program. I was told per my deposit schedule it would be 18 months to complete the program. After 24 months, a lawsuit, and another creditor never being contacted, I cancelled. They sent the remainder of my account to a creditor under a different name than any I enrolled in the program. Find another company that doesn’t gouge you for a 61% fee.

1 year ago

Reply from Americor

Greetings Contessa,

Thank you for sharing your feedback about your experience with Americor. We value your input and are sorry to hear that your expectations were not met. We understand how important it is for our customers to see their accounts settled within a reasonable timeframe in order to provide them with a smoother completion of their Debt Resolution program.

We apologize for any confusion caused during the process and understand your frustration regarding the fees and the negotiation timeframe. We always strive to provide clear and transparent information about our services and their associated costs. We apologize if this was not adequately communicated to you.

Unfortunately, we cannot locate your contact information based on the provided details, preventing us from identifying your specific issue or reaching out directly to address your concerns. Please get in touch with us via email at officeofthepresident@americor.com so we can better understand the events that took place and work together on a resolution.

We sincerely appreciate your feedback and hope to have the opportunity to address your concerns.

Best regards, Americor

Aug. 15th, 2023

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Helen Knoxville, TN

There were some things I didn’t feel was explained well to me but maybe it was just me. I finally spoke to someone that explained everything where I understood it perfectly. Then I was sorry I had consolidated. Thanks to the lady who explained everything again. I’ll be glad when it’s over.

1 year ago

Reply from Americor

Greetings Helen,

Thank you for taking the time to share your feedback about our services here at Americor. We apologize for any dissatisfaction or confusion you have experienced during your time working with us. We value your feedback and will take your comments into consideration as we continue to improve our services in order to better serve our clients.

If you have any further questions, please do not hesitate to reach out to us at officeofthepresident@americor.com. We are always here to assist you.

Thank you once again for sharing your thoughts with us.

Best regards, Americor

Aug. 16th, 2023

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Tonya Sanford

It was such a fast paced process! It sounds like a great thing but I’m not sure if I did the rite thing. I just needed help figuring out the best way to get out of debt quicker

1 year ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 16th, 2023

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cheryl mcdermott Ripon, CA

So far so good I’m still in the negotiation phase but it looks very promising. Looks like I’ll be able to get in for years and that’s very exciting. Thank you Americor

1 year ago

Reply from Americor

Hello, Cheryl. Thanks for the review! Nothing makes us happier than hearing we were able to provide you with a great experience!

Best regards, Americor

Aug. 16th, 2023

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Andrea Price Lake Mary, FL

Americor came to my aid when in needed it the most. They’ve been like a compass to me, guiding me through the entire process and keeping me informed every step of the way.

1 year ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 17th, 2023

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Angeal Lubbock, TX

I am still in the early stage of being debt free but so far I can say that Jeffery L an awesome and his customer service is top-notch. Everything has been explained clearly

1 year ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 17th, 2023

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Todd Bethke Delavan, WI

The people at Americor have been very helpful and friendly. They have made the debit consolidation hassle free, and have calmed my anxiety about the process.

1 year ago

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LaQuitta Grove Memphis, TN

Trent was wonderful! He was very attentive to my needs, also informative when I answering my questions. I would recommend Americor to friends and family!

1 year ago

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Kimberly Farnham South Portland, ME

Ok I guess. Accidentally ended up paying more because I thought I needed to pay it myself. What I ended up doing is saying to pay more when that isn’t what I wanted to do. The employee who worked with me over the phone was great.

1 year ago Edited January 10, 2024