Name: Americor
Rating: 4.9

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Jeremy Charo Dallas, TX

2 years ago

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Martha Martinez Oakland, CA

Ppl were friendly on the phone. They made sure that I understood everything. I was going through a death in the family at the time I started the program.they were sympathectic.

2 years ago Edited October 4, 2023

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Donald

Great customer service. The associates are very professional and knowledgeable. They have negotiated settlements for several of my accounts. I am grateful that I used their services.

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Best regards, Americor

Sep. 25th, 2023

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Russell Hopson Clintwood, VA

I've been with them a little over a year. Americor has helped so much. They've settled debts and saved me money. I have spoken with a few at Americor and all have been friendly and helpful

2 years ago Edited February 22, 2024

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Samantha Dupree Tucson, AZ

These guys are awesome! They make everything so effortless on my part. I would recommend them to anyone who needs to get out of debt with an easy affordable payment plan at usually 50% off debt owed.

2 years ago Edited December 8, 2023

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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Linda Kanab, UT

The only reason I didn’t leave five is because there were times that I didn’t hear anything and because you’re so worried it would be nice for them to check in. I had the app I did go with Credit 9 and right now I am debt free except for the bill to them and just the weight has lifted off my shoulders so thank you.

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. We do reach out to all of our clients during enrollment, however, based off the information provided, we could not locate you in our database to further investigate. Remember, at Americor, your well-being is our priority. Best regards, Americor

Sep. 25th, 2023

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Angelia Shreveport, LA

I completed the first part of the program, the employees where very friendly and helpful. In the two years with the program. Not once did I ever call and was helped with awesome staff.

2 years ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

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Lori Chippewa Falls, WI

I didn't like that it took so long to get the first settlement, but now they have been coming pretty regularily. The only real complaint I have is they don't seem to be very responsive to emails, just receive a computer generated response with generally no followup. Other than that, I'm pretty satisfied with the progress so far

2 years ago

Reply from Americor

Thank you for taking the time to share your positive experience with Americor! It can be expected that your first settlement can sometimes take longer than expected. However, we're happy to see you've been happy with our services. We look forward to continue working with you. Best regards, Americor

Sep. 25th, 2023

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Cynthia

I was not able to reach most people when I needed questions answered. The only person I was able to reach was the person I spoke to the first time and his name was Eda and he was wonderful. He had to ask questions to answer to his supervisors to be able to answer my questions.

2 years ago

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Jeffrey

It was a very appropriate and just very helpful situation. I thought Americor very helpful. My rep was very patient. She helped me out, gave suggestions, gave ideas, she listened very carefully to what I was saying and answered any questions that I had.

2 years ago

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Melita

You should talk to the reps to explain the circumstances you have right now, to see whatever they can offer to help you. The person who's taking care of me is listening to me and tries to advise me on whatever is the best. So far it's very good. It's helping me.

2 years ago

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William Chicopee, MA

The way Americor does things is very much appropiate///and it seems to work and as all and if all goes as stated ///Americor gets the job done....and from what ive heard and the numbers ive seen...im so far satisfied////

2 years ago

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Julie Glendale, CA

Christopher was really great but things are moving slowly. I haven’t been updated on your progress and my creditors are still trying to reach me. I DO NOT WORK FOR THIS COMPANY. Why is this review asking me those questions?

2 years ago

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Carol Sorrentini Spring Hill, FL

Americor did exactly what they said they would do. I made my payments, and they made the calls to reduce my bills. My credit score keeps going up after they reach agreements with my lenders. I truly value their business.

2 years ago Edited February 15, 2024

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Heather

The person I spoke with was very nice. He explained things very well and was very willing to answer any question, gave me his number so I could call him or text him if I had any question.

3 years ago

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Benjamin

Everybody seemed very pleasant and everything went very smooth as far as getting involved with the company and how they explained how everything works. I'm just waiting to see what the results are going to be.

3 years ago

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Anonymous

We just started, so our first payments coming up, but to take all the debt we have and accomplished it in 4 years, it's going to be great. Instead of letting all of it get built up with interest.

3 years ago

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Anonymous

I think they're a great company from what I've gone through so far. I would just tell people to listen to what they have to say if they need the help because they can give you some good advice.

3 years ago

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Karry

I'm really happy with it and it's taking a lot of stress off of me. The gentleman I talked to was very polite and explained everything. He went through everything. He answered all my questions and he was polite.

3 years ago

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Anonymous

They've been very upfront about everything. They answered every question. It was very informative, and they explained everything to me. It's very easy to deal with really nice people. Very positive so far.

3 years ago

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Gene

They're willing to take on my entire debt for about the same price that people were willing to take on half my debt. I'm positive about what's been promised. They gave me straight answers. They told me what's going to happen and so far it's happened just the way they said it would.

3 years ago

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Christopher

It's quite simple, easy to understand and very helpful. When I had trouble they would be there helping me out. They help me understand on my end and walked me through all of it.

3 years ago

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Elizabeth

I would recommend Americor. The person I spoke with he was very straight forward and he explained everything to me. I am thrilled with them. I am so happy with them. I have no issues.

3 years ago

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Lori

The guy explained everything to me that I needed to know, and then I called back because I had another question and they answered it without no problem. I definitely highly recommend them.

3 years ago

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Britni

It's pretty straight forward and easy. The only thing that I would complain about is the agent that I spoke to he said he was going to schedule a little workshop to go over the app and I never received a call or text message to go over the app, and I just figured it out myself.

3 years ago

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Sharon Drew West Palm Beach, FL

Americor made it easy to apply and my Americor advisor Omar, explained the entire process every step of the way. His listening skills and comforting advise helped me feel even more comfortable at its completion

3 years ago

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Jeffrey

I am very satisfied with them at the moment. So far my dealings have been very intuitive and it's been very transparent. I had no issues understanding anything. So far it's been very easy.

3 years ago

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Tom Vermillion, SD

They were very helpful with all my needs and cared about how I felt about what was going on. How late are you to recommend that to yourHow late are you to recommend that to your friend

3 years ago

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Steven

They've been pretty helpful. We had 9 cards that we all consolidated into their system so that we could reduce our debt and like I said, so far it's going pretty good. Sometimes they're kind of hard to get a hold of, but you just have to be a little bit patient.

3 years ago

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Charlotte

I like they go and explain what they are, what they expect, what they can do for you, and they are not pressuring you, they are just trying to help you. They were very polite.

3 years ago

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Ryan

The only experience I've had is with Samuel, my customer service rep that set up the deal, and he seemed real professional, he was real nice. I enjoyed the customer service experience.

3 years ago

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William Sprague Tacoma, WA

They've been very helpful, kept their word, and been very supportive and friendly all the way so far. Seem to be very reputable, trustworthy people, honestly on their clients side, rather than a front for the creditors.

3 years ago

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Kathleen J Smith Clearwater, FL

The people I talked to with this company were friendly and knowledgeable but honestly, I am a better fit for bankruptcy than this type of debt handling at 67 years old. That was NOT suggested to me as a possible solution, and I am truly glad I cancelled my contract with Americor before it went into effect after talking to another debt handling company.

3 years ago

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Jerome Brisbon Philadelphia, PA

When I signed up they assured me that the process would be smooth and some fast. Everything they told me was true. I know I would not have been able to get this done on my own this fast.

3 years ago

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James Westbrook Deposit, NY

Very helpful and communitive, customer service was very helpful when questions needed to be answered, was very easy to get in touch, even when leaving message they would call you back

3 years ago

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Dana Bautista Oroville, CA

They are very nice, explained everything very well so I could completely understand what I was getting into.. the lady I talked to was oh so cheerful and easy to talk to.. absolutely love it

3 years ago

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Melody Mcmoore Port Orchard, WA

Having them take the money and deal with the creditors helps tremendously. They are able to negotiate for me. They have my back and my best interests in mind. Their help and knowledge are irreplaceable.

3 years ago

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Shannon P Maxwell, NE

Yes, my debt was paid off earlier than it would have without them. We were told when we signed up that there was no need to worry about fees because they were included in the program estimates. What they don't tell you is that the amount of fees they charge are astronomical. The amount of money I saved in interest was paid in fees to Americor. They charge a fee for every deposit, every payment to a creditor and a huge fees is added every time a settlement is reached. They will also tell you that you will be eligible for a line of credit down the line to pay all creditors off, I tried a number of times to ask about this service and it took 2 years to get anyone to return my phone call. They also tell you that if you get sued in civil court there is no worry as they will take care of it. What they don't tell you is if you don't have enough in your trust account to settle the debt, you are on your own and the here is nothing they can do for you unless you make extra deposits.

3 years ago

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Josue Pierre II Alexandria, VA

My customer service experience thus far has been excellent. I have been assisted by Mr. Glenn P and he is kind, patient, and helpful - the way customer service should be. I'm happy I made the decision to make the call.

3 years ago

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Anna

Americor is very transparent and they say what they mean and mean what they say. They were very personable and I truly enjoyed getting to know the person that was enrolling me as well as them getting to know me.

3 years ago

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Deborah

Everyone is very pleasant, very easy to work with. Americor seems to be the best company I've found. They answered all my questions. They walked me through each step.Very patient and very helpful.

3 years ago

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Sara

Daniel explained everything how I needed it explained. It wasn't overly wordy it was just to the point. They've kept me informed on everything that I need to do and what the next steps are.

3 years ago

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Cynthia

They made me feel confident, I felt like I was going to come out of this okay. The lady I have been dealing with was very sympathetic and got things done quickly and made me feel very secure. I feel it's straightforward.

3 years ago

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Zeeshan

I would rather recommend going to Americor than any other company. He went through each and every step in detail and actually followed up with me on a timely basis and even waited for me when I was busy and didn't bothering me while I was working. He tried to find some time when I was free. Quite good customer service.

3 years ago

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Thomas

I'm satisfied with their service. If you want to have your debt taken away, it's a good program. I would recommend it. They've always been responsive to me when I call or send an email.

3 years ago

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Theresa

They were very knowledgeable. The gentleman that helped us was very, very good at explaining everything. We went over it all and it was a really good experience. They were wonderful to work with.

3 years ago

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Allison Thompson Watkinsville, GA

I have only been with the company for approx 1 month. I can see how this will greatly benefit myself and my husband in the long run, however, in speaking with Mr M when we signed up, we have followed the instructions and used the verbiage with any creditors that have contacted us. I have emailed to let you know that we continue to receive calls from the same creditors and have not gotten a response. This is a bit concerning. I have also uploaded 7 of our 9 latest statements we have received in the mail. (Still waiting for the other 2). We made our first deposit right away, within 1 week, and nothing has been consolidated on your end. We did have 2 of the creditors that could have been chosen from to consolidate with just our first payment. Our second payment is coming up in under 1 one. How long will it take for you all to "hold" our money then decide to pay off some of this debt?

3 years ago

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Elizabeth

I think the customer service was pleasant, the agent I worked with initially was really thoughtful and he was thorough. He explained to me everything that I should expect for now.

3 years ago

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Anonymous

Anytime that I had a question it was answered very quickly, within the same day, maybe sometimes within the same hour. Never had any problems or disappointments getting in contact when I need help.

3 years ago

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Anonymous

All I've done was talk to Paul, made arrangements with him and an agreement and he was so helpful. And I called him back with the questions and he answered all my questions. So that was very helpful.

3 years ago