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Americor

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8.3

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Alan Mendoza

Until now, I cannot give an opinion and what I have to say is that what they informed me when I signed the contract is that Americor would cancel the debt in 7 days and I would be left paying the debt to you, more than 10 days have already passed and The accounts are the same, it was not what was explained before signing the contract. I would like to talk to someone in Spanish.

1 year ago

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Reply from Americor

Lamento mucho escuchar que no se ha cumplido con lo que se le prometió al firmar el contrato y que las cuentas aún no han cambiado después de más de 10 días. Entendemos su preocupación y lamentamos la confusión que esto ha causado.

Nuestro compromiso es garantizar que nuestros clientes estén satisfechos y comprendan completamente el proceso de cancelación de deudas. Para abordar sus inquietudes y brindarle la información necesaria en español, le recomendamos que se comunique con nuestro equipo de atención al cliente en español. Puede hacerlo enviando un correo electrónico a officeofthepresident@americor.com.

Estamos aquí para ayudarle a aclarar su situación, responder a sus preguntas y garantizar que se cumplan sus expectativas de acuerdo con el contrato. Le pedimos disculpas por cualquier confusión que haya surgido y agradecemos su paciencia mientras trabajamos para resolver esta situación de manera satisfactoria.

Gracias por comunicarse con nosotros y por darnos la oportunidad de abordar sus inquietudes en español. Estamos comprometidos en ayudarle a encontrar una solución a sus problemas de deuda.

-Americor

Nov. 1st, 2023

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Vladeshka Galindo Miami, FL

Thanks to your good work, I can consolidate my debts into a single payment. Responsible people, at all times they were interested in finding the best solution for my situation.

1 year ago Edited October 25, 2023

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shannon midtgard Kansas City, KS

I would recommend Americor to anyone facing staggering loan and credit card debt. Simple process, easy to work with, and very friendly customer service. Get Americor and say goodbye to your debt worries.

1 year ago

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Stormy McCarley Houston, TX

Americor has been the absolute best at debt consolidation for my family. Slowly but surely we are fixing our credit to maintain life. Hardships happen but this company has been the most understanding in today's time!

1 year ago

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Maria

Every time I call or they call me for whatever reason, they always give me enough information that I can understand what's going on. I've been getting feedback from them letting me know what's going on and stuff.

1 year ago

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James

They always answer my questions. I don't have to listen to a recording - I get a live person. It gives peace of mind. I don't have to worry about paying a bunch of bills. Saves me a lot of money.

1 year ago

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DARLYNE CRAWFORD Upper Marlboro, MD

I've been with them for about a month and a half, and I've seen a little progress, and I'm hoping to keep some. Yesterday when I talked to someone, they answered all my questions for me.

1 year ago

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Henry

I got with you just for this month, so I can't really say much, but my server was good. There's been good and bad if I'm being honest but I think I got it straightened out yesterday.

1 year ago

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Joseph

I think they're good at what they do. They helped me get out of the debt. I went in too much debt and I got sick and can't work and that's the reason I called in. Just keep on doing what they're doing.

1 year ago

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Brooke

I'd say that I'm very happy so far with Americor. Erica was incredibly helpful. She was quick to respond to any questions that I had and really was caring about what my ultimate goals were.

1 year ago

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Sawalters

It's the beginning stages for me, so right now things are going smoothly. He understood what my concerns were and he had a solution to what I would need to do in order to better my situation.

1 year ago

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Larry

I've just started dealing with them. I don't know how it will be a year or two down the road. They all did their job as they were supposed to do. And if I needed to know something, they'd inform me.

1 year ago

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Christina

Very helpful and very friendly. I haven't had any problems or complications. I haven't really been with the company long enough to see how it's going to go as I've only made two payments so far.

1 year ago

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Jakie

I haven't been in it long enough to see any results. My representative with Americor has been very good about helping me. It's been kind of a mixed experience. It was very easy to set up. I'm a little leery of when my unsecured debt providers start calling, 'cause I don't totally understand that. And they said it would take three to six months, but they've assured me that this is what happens. The paperwork said it is exactly what happens, so I'll just wait and see.

1 year ago

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Reply from Americor

Thank you for sharing your mixed experience with Americor. We appreciate your understanding and patience as you embark on the debt settlement journey. It's natural to have questions and concerns about the process, especially when your creditors start reaching out.

Our customer service assistance and guidance can play a crucial role in addressing these concerns. We encourage you to maintain open communication with our customer service department, and feel free to seek clarification whenever you have questions about the process. As you've mentioned, it may take some time to see results, and it's essential to remain patient and trust the process outlined in the paperwork.

We are here to support you through this process, and your satisfaction is important to us. If you have any additional questions or concerns, please don't hesitate to reach out to our Office of the President team at officeofthepresident@americor.com. Thank you for choosing Americor, and we look forward to assisting you on your journey towards financial stability.

Sincerely,
Americor

Nov. 1st, 2023

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Sandra Louisville, KY

The staff was friendly, professional, courteous, and compassionate. There was no judgment on any of the debt that I had, and they worked diligently to help me resolve it. I would highly recommend Americoor.

1 year ago

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Dotty Wilcox

Was very helpful,and also very understanding of my situation,did not make me feel bad about my situation that I was not alone there are many people in my same situation,and there is help for me and they are there to help

1 year ago

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Robertta Tolbert

Great company to go with no regrets Every representative has been amazing as they work with me through my process of being debt free. In the with them 2 months one collection debt was eliminated.

1 year ago

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Deidra Watson Atlanta, GA

Thus far my experience with Americor has been pleasant. They have communicated effectively and given me thorough information of how the process will work. I will give another review once the process is complete.

1 year ago

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Margie Galada

I’ve only been with Americor a short time but they doing exactly what they have told me they would do for me. I am pleased with there company and pray that everything continues to go as planned in the future 🥰

1 year ago

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Kimberly Wesley Somerset, KY

So far my experience has been great. All have been helpful and courteous. We are just beginning the process so I’m not sure where we’ll end up but as of right now I highly recommend!

1 year ago

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Kevin Jackson Lake Havasu City, AZ

The Agent was amazing, friendly and knowledgeable, however, there was/is so much information to absorb over the phone and in the written information sent, I’m not fully comfortable that I understand what I’ve gotten myself into and what harm it might cause. I know the questions I may have are in the volumes of information you gave me, but I just don’t fully comprehend it all.

1 year ago

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Reply from Americor

We appreciate your kind words about our agent and your openness about your concerns regarding the volume of information provided. Your comfort and understanding of the process are essential to us, and we're here to help you every step of the way.

We understand that the financial terminology and the details of debt settlement can be overwhelming. We want to assure you that you're not alone in navigating this process. Our team is available to provide clarification and assistance on any questions or concerns you may have.

To help you gain a better understanding of the process, we recommend setting up a follow-up conversation with our agent or a member of our customer service team at 866-333-8484 or via email at officeofthepresident@americor.com. They can walk you through the details, answer your questions, and ensure you have a clear comprehension of the steps involved in debt settlement.

Your peace of mind and confidence in the process are vital, and we're committed to providing you with the support and information you need.

Thank you for your feedback, and we look forward to assisting you in making this process more transparent and manageable for you.

-The Americor Team

Nov. 1st, 2023

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Ginger Hess Buffalo, NY

I love how they take much of the stress off of me in dealing with the negotiations with creditors & constantly keeping me in the know of what's going on with my debtors. I'm less than a year into the program & I'm praying I come out financially positive, so I may actually begin to save money.

1 year ago Edited February 12, 2024

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Choche Mendez

The people give me the service. So far every person that I've talked to has excellent telephone etiquette and and they're very friendly and very helpful.

1 year ago Edited October 10, 2023

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karen Smith

I’m satisfied so far with the services only one account cleared but I’m definitely doing my part to see the overall experience in the next few months I’ve only been in 4 months

1 year ago

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Patti Landaverde

Americor has saved my livelihood. I don't know what I would have done if they hadn't help me with my bills. Thank you so much Americor for helping me be able to sleep at night.

1 year ago Edited March 25, 2024

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Jerry Canright Phoenix, AZ

Funny thing happened I can't get any access to my checking account now they removed my mortgage before they before that they removed my mortgage section of my of my web page now I can't even get the web page

1 year ago

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nasha thomas Fayetteville, NC

I like that debt consultant patiently answered all my questions, stayed in contact with me through the process, and relief from chasing my tail to pay credit cards and interest.

1 year ago

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Randy Ciuros Elyria, OH

We've been with Americor for only a year and have made much faster progress than I'd expected. The folks you deal with are always very nice and knowledgeable. Only 3 more creditors to deal with.

1 year ago

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Tina

Thank you Americor. I'm finally getting out of debt. I recommend Americor to anyone that needs a debt solution. They are very professional and fast in getting good negotiations for your debt.

1 year ago Edited March 29, 2024

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Derrick Gibson Terre Haute, IN

Basically paying off my credit cards with money that I send them each month. They work out a deal with credit card companies to pay off your principal with much less interest.

1 year ago

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Doris Robinson

She explained everything to me, she let me know what to expected, and when my funds would be withdrawn I was glad that I talk to her, because she put my mind at ease. Thanks Doris Robinson

1 year ago

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Tiffany Omaha, NE

Americor has been the best decision I have made in a long time. They have helped me save hundreds of dollars in interest fees. Great company to work with and outstanding customer service!

1 year ago

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Carmen Killeen, TX

The service was excellent They always kept in communication with me notifying me of any details, I am very happy to have paid off all my credit cards in three years, I am very grateful for everything they did for me

1 year ago

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Jeremy Charo Dallas, TX

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1 year ago

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Martha Martinez Oakland, CA

Ppl were friendly on the phone. They made sure that I understood everything. I was going through a death in the family at the time I started the program.they were sympathectic.

1 year ago Edited October 4, 2023

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Donald

Great customer service. The associates are very professional and knowledgeable. They have negotiated settlements for several of my accounts. I am grateful that I used their services.

1 year ago

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Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Best regards, Americor

Sep. 25th, 2023

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Russell Hopson Clintwood, VA

I've been with them a little over a year. Americor has helped so much. They've settled debts and saved me money. I have spoken with a few at Americor and all have been friendly and helpful

1 year ago Edited February 22, 2024

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Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family. Best regards, Americor

Sep. 25th, 2023

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Samantha Dupree Tucson, AZ

These guys are awesome! They make everything so effortless on my part. I would recommend them to anyone who needs to get out of debt with an easy affordable payment plan at usually 50% off debt owed.

1 year ago Edited December 8, 2023

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Reply from Americor

Thank you for taking the time to share your positive experience with Americor! We're overjoyed to have been of assistance. Your success story motivates us to continue providing exceptional service. Best regards, Americor

Sep. 25th, 2023

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Linda Kanab, UT

The only reason I didn’t leave five is because there were times that I didn’t hear anything and because you’re so worried it would be nice for them to check in. I had the app I did go with Credit 9 and right now I am debt free except for the bill to them and just the weight has lifted off my shoulders so thank you.

1 year ago

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Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. We do reach out to all of our clients during enrollment, however, based off the information provided, we could not locate you in our database to further investigate. Remember, at Americor, your well-being is our priority. Best regards, Americor

Sep. 25th, 2023

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Angelia Shreveport, LA

I completed the first part of the program, the employees where very friendly and helpful. In the two years with the program. Not once did I ever call and was helped with awesome staff.

1 year ago

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Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

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Lori Chippewa Falls, WI

I didn't like that it took so long to get the first settlement, but now they have been coming pretty regularily. The only real complaint I have is they don't seem to be very responsive to emails, just receive a computer generated response with generally no followup. Other than that, I'm pretty satisfied with the progress so far

1 year ago

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Reply from Americor

Thank you for taking the time to share your positive experience with Americor! It can be expected that your first settlement can sometimes take longer than expected. However, we're happy to see you've been happy with our services. We look forward to continue working with you. Best regards, Americor

Sep. 25th, 2023

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Cynthia

I was not able to reach most people when I needed questions answered. The only person I was able to reach was the person I spoke to the first time and his name was Eda and he was wonderful. He had to ask questions to answer to his supervisors to be able to answer my questions.

1 year ago

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Jeffrey

It was a very appropriate and just very helpful situation. I thought Americor very helpful. My rep was very patient. She helped me out, gave suggestions, gave ideas, she listened very carefully to what I was saying and answered any questions that I had.

1 year ago

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Melita

You should talk to the reps to explain the circumstances you have right now, to see whatever they can offer to help you. The person who's taking care of me is listening to me and tries to advise me on whatever is the best. So far it's very good. It's helping me.

1 year ago

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William Chicopee, MA

The way Americor does things is very much appropiate///and it seems to work and as all and if all goes as stated ///Americor gets the job done....and from what ive heard and the numbers ive seen...im so far satisfied////

1 year ago

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Julie Glendale, CA

Christopher was really great but things are moving slowly. I haven’t been updated on your progress and my creditors are still trying to reach me. I DO NOT WORK FOR THIS COMPANY. Why is this review asking me those questions?

1 year ago

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Carol Sorrentini Spring Hill, FL

Americor did exactly what they said they would do. I made my payments, and they made the calls to reduce my bills. My credit score keeps going up after they reach agreements with my lenders. I truly value their business.

1 year ago Edited February 15, 2024

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Heather

The person I spoke with was very nice. He explained things very well and was very willing to answer any question, gave me his number so I could call him or text him if I had any question.

1 year ago

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Benjamin

Everybody seemed very pleasant and everything went very smooth as far as getting involved with the company and how they explained how everything works. I'm just waiting to see what the results are going to be.

1 year ago

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Anonymous

We just started, so our first payments coming up, but to take all the debt we have and accomplished it in 4 years, it's going to be great. Instead of letting all of it get built up with interest.

1 year ago