Name: Americor
Rating: 4.9

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Cynthia Harris Chicago, IL

I appreciate the time you took to help me. An you Explain every thing to me. claudia was Very helpful. Everyone took time to call me back. To make sure I was taken care of.

2 years ago

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Bàsìlisà ĹeRoy

Representative did not seem to accept my response to a settlemen which was rejected. I kept explaining that I had not made any payments to any creditors but it was quite obvious I was not believed. I was never notified that the settlement had been rejected.

2 years ago Edited April 18, 2024

Reply from Americor

Thank you for bringing your concerns to our attention. We're sorry to hear about the challenges you encountered with your settlement process.

Clear communication and trust between our representatives and clients are paramount to us, and we apologize if there was any misunderstanding or lack of notification regarding the status of your settlement.

We would appreciate the opportunity to address your concerns directly and work towards a resolution. Please reach out to us at Officeofthepresident@americor.com at your earliest convenience. Your satisfaction is our priority, and we are committed to finding a solution together.

Thank you for your feedback, and we look forward to the opportunity to improve your experience with Americor.

Kind regards,
Americor

Apr. 26th, 2024

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James M Peulecke Henderson, NV

Customer care was outstanding. Whom ever you speak with is knowledgeable and very amicable. Directing you to the best person to talk with is very prompt.

2 years ago Edited February 16, 2024

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Gloria Hernandez San Antonio, TX

I was kind of hesitant to go through this process, but after speaking to Joel N, he put my mind at ease. I'm grateful that I get a chance to resolve my debt.

2 years ago

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Benjamin Miller Roswell, GA

Tom P was very professional and explained the process in a way I could easily understand. He was very responsive and followed through on every action.

2 years ago

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Jackie Clark Winston-Salem, NC

My wife and I are looking forward to starting our financial life over with Americor. My Agent Andy was very kind and understanding as well as knowledgeable. Excited!!!!

2 years ago

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Jeff Nelson Salt Lake City, UT

So far they have reduced financial stress in my life! They are still working on settlements and I am optimistic! They keep.mebinformed along the way which I appreciate! Jeff

2 years ago

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Jorge Cuellar Ruskin, FL

I trust the company Americor. I recommend it. They work very hard. This is my first account settled. I am really very excited. I have no words to express my gratitude.

2 years ago

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Darlynn Thompson

Having experienced many other Institutions and have found that Americo is true to it's words and actions. This is why i am back with Americo services.

2 years ago

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Katy Henry Liberty Lake, WA

Our debt consultant was friendly, helpful and did not rush us through the process. I felt that she listened and waited until all my questions were answered.

2 years ago

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David Berndt Youngstown, FL

The person I had talked to over the phone had explained everything and what my options were when I had calls for taking care of my dad, so he was honest and very helpful

2 years ago

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EDNA D BOWLES Horn Lake, MS

I Truly had an excellent experience with Americor, the customer service was so friendly and helpful. If I didn't understand something they walked & talked me through it.

2 years ago

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Jameson Chamberlain Phoenix, AZ

Today’s conversation with Tanner G. Went smooth. Very Detailed conversation and what to expect. Felt comfortable and went above to get things moving.

2 years ago

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Mary Ellen Fleck The Bronx, NY

Christian was amazing. He was extremely patient and kind. He answered all our questions in the clearest way possible. We would recommend him and Americor to anyone.

2 years ago

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arthur williams Magnolia, TX

Got my first settlement today. Trusting the process and want to thank the Americor team for you help. I really appreciate it. Trusting the process. 👍🏾

2 years ago

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Scott Bathalon New Haven, CT

I've been in americor about 1 month and so far I've got 1 credit card removed I'm so happy 12 more to go , I pray this is going to work , so far awsome

2 years ago Edited February 5, 2024

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Valkat Greenwood, SC

Although I do not like the idea of not paying on any of my cards, they have moved more quickly than the time stated. I just signed off on 2 settlements this week.

2 years ago

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Mike Ware Birmingham, AL

My agent Charlie made everything easy as he gathered me through the basic step by step giving me a affordable price for a Year's premium thanks Charlie

2 years ago Edited January 2, 2024

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Leiloni M Sena Laporte, CO

They were very Easy to work with and so easy to understand. I learned so much about my situation. Ed was extremely knowledgeable and answered every question i asked.

2 years ago

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jcbeagle Braintree, MA

I liked the extra information offered during the initial conversation with Alexa. Other companies didn't offer as much information as to how their programs worked.

2 years ago

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Carlos Anaya Philadelphia, PA

So far they made what they say true and actually making every move to help me with my credit cards and loans hopefully I see a good cemrefit score soon thanks Americor

2 years ago

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Beth Frank

Roxanne was friendly, professional and very helpful. She answered all of my questions completely and was very patient with me. She made the process seemles.

2 years ago

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Alicia C Keyes (Lisa) Williamston, NC

Excellent communication Exceeded Expectations. Agents are always available to help you guide you through every step of the way. Thank you Americor for a job well done.

2 years ago

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Leah Skeeters

I have not been in the program long enough to honestly have an opinion. I just had my 2 settlement and I have 2 more to go. It works just didn't know it would take so long. Goals for 2024

2 years ago

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Duane

Everyone I’ve spoken with has been very professional and thorough. Even Sofia! Lovely girl! I look forward to working with everyone, right up to Kristin B..

2 years ago

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AL Jackson New Bern, NC

After only a week in a half, America has been very proactive. The accounts that were submitted to settle with creditors are already in the pending funds stage.

2 years ago

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Fernando Rosa San Benito, TX

Dealing with Katia was a pleasure. She made the process simple and she answered every question. She mad me feel very comfortable in the whole process. Great Job!!!

2 years ago

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David Mcdaniel

They keep in touch with me for any changes or other things that come up. They always ask me are there any questions before the call has ended. They are very polite and p

2 years ago Edited February 5, 2024

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Ashley Lewis

Very helpful and patient. Answered all my questions and the information was very easy to understand. The overall process was quick and a pleasant experience.

2 years ago

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Anthony Angeloni

Americor has taken steps to try and improve my credit situation from what correspondence I have received whereas the previous company national debt relief did nothing or contacted me other than taking my money evert month

2 years ago

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Jann Mafi-Lee Sacramento, CA

I had a wonderful experience due to Mr. Matthew R. He related to my being apprehensive about starting the program. He answered all my questions and made me feel at ease.

2 years ago

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Jerry Judd

Well, there are some aspects i was not aware of. After settlement there was yet another renegotiated settlement. But it did save me as much if not a little bit more.

2 years ago Edited April 18, 2024

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Angel Garcia FL

I am so happy with Americor, because now I have a piece of mine, knowing that all my past bills will be paid for at a reasonable rate. Thank you for everything guys

2 years ago

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George Warren

So far i am very satisfied with Americor everything is going as planned and waiting for the end result 😀 which is to be debt free 😀 thank you Americor for the help 😊

2 years ago

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Karene Schnellbach Cincinnati, OH

Americor has been very helpful through this whole process. They answer all my questions in a very quick response. They are very friendly and their website is easy to use.

2 years ago

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Theresa Merrillville, IN

I am very satisfied with Americor . They kept me informed every step of the way. I highly recommend Americor to anyone looking to consolidate their debts

2 years ago

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Carrie Turner Grove, OK

They are so friendly and helpful. I had anxiety about doing this at first but they are coming through on all of their promises. The communication has been great too.

2 years ago

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Pamela Parson Elizabethtown, KY

Negotiated most of my debts for a lesser amount, great communication, flexible with payments when emergencies arose. Easy to work with. Highly recommend.

2 years ago

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Ging98 Omaha, NE

Wow! It’s great to know Americor is working behind the scenes to make things happen! I received a settlement within the first two months of working with them. Thank you!

2 years ago

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Antoinette Peters

Americor has been such a great help! Anyone who feels like there drowning should do this.. all that pressure goes away.. they make everything so simple!

2 years ago

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Ondra Lewis Houston, TX

It was good overall process. And the agent was nice a professional and explained everything well. And it made a difference that I could understand everything he was saying.

2 years ago

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Lyle Reppart Cardington, OH

No communication with you at all. Your paying as much to them as you are your creditors. They take their money monthly on accounts that are being paid off, so it takes forever to move to other accounts. You can call your creditors and do exactly what they do for you, and not take the huge credit score hit or pay them what your supposedly saving by using them. They have not been worth using, and they are not honest up front about anything. They take your money out early all the time, and will blame it on your bank too.

2 years ago

Reply from Americor

I appreciate your candid feedback, and I want to extend my sincere apologies for the challenges you've faced with our services. Your experience is of utmost importance to us, and I regret that we have fallen short of your expectations.

I understand your concerns about the lack of communication, high fees, and untimely withdrawals. This is certainly not the level of service we aim to provide, and I want to assure you that we are taking immediate steps to address these issues.

I want to assure you that we take your concerns seriously, and we are committed to making the necessary improvements to regain your trust and kindly request that you reach out directly at officeofthepresident@americor.com.

Your satisfaction is our priority, and we appreciate your patience as we work to rectify these issues. Thank you for bringing these matters to our attention, and I hope we can work towards resolving them to your satisfaction.

Best regards,
Americor

Dec. 11th, 2023

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Jamie

Rod was extremely helpful and knowledgeable throughout the entire process. I would recommend him and Americor to anyone who’s looking for debt relief options!

2 years ago

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Michael Fitzgerald

I keep getting emails saying they need to talk to me about a negotiation. I call and email back. same thing next day. Need help with communication. so far not happy with this part of the process. Other than that Maritza did a great job dealing with Target. Hope communications improve.

2 years ago

Reply from Americor

Thank you for taking the time to provide your feedback. We appreciate your kind words about Maritza's efforts in dealing with Target.

However, we understand that the communication aspect has not met your expectations, and we sincerely apologize for any inconvenience caused. Your concerns are valid, and we are committed to improving our communication processes to ensure a smoother experience for you.

We have taken note of your experience with the emails and calls regarding negotiations. This is not the level of service we aim to provide, and we apologize for any frustration it may have caused.

To address this issue promptly, we will conduct an internal review of our communication procedures. In the meantime, we assure you that our team is actively working to enhance our responsiveness and clarity in all communication channels.

If you have any immediate concerns or if there's anything specific you'd like to discuss further, please feel free to contact us at officeofthepresident@americor.com. We value your input, and your satisfaction is our top priority.

Thank you for your understanding, and we appreciate the opportunity to improve your experience.

Best regards,
Americor

Dec. 11th, 2023

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John Fulton Arlington, TX

Brian D, from Priority was was very enjoyable to work with, and very knowledgeable. This is day one of my Americor experience and I expect many more good days ahead.

2 years ago

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Owen Chismar Dulles, VA

Overall, these folks are awesome. Great customer service. They answer any and all of my questions, clearly and straight forward. I like that a lot.

2 years ago

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Rebecca Podleckis Chapin, SC

Everyone is wonderful to work with. So refreshing to actually be treated like a human rather a number on a file. Welcome emails and calls 📞 to check ✔️ in.

2 years ago

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Christie Leatherwood Corinth, MS

I hope I did the right thing joining Americor. I’ve seen mostly good reviews about Americor. I just have to have patience and trust that I made the right decision.

2 years ago

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JCR (CUBA)

An amazing company what a great help providing me with saving thousands of dollars thank you Tanya who was my representative and thank you Americorps stay strong!

2 years ago Edited December 6, 2023

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John Koch jr Somerville, MA

John was awesome his professionalism won me over. Thankful for good people like this that care about what they do and who they do it for. Much appreciated.

2 years ago

Americor Reviews