Name: Americor
Rating: 4.9

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Rachel

Was disappointed that I was told in the beginning of the process that I would be given an affordable payment to alleviate the stress of credit cards and then half way through the process I was given a loan with a very high interest rate a payment that matched what I was already paying. So it still damaged my credit and put me in a position worse then what I started.

2 years ago

Reply from Americor

Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointment with the change in payment terms.

We understand how important it is to have clear expectations and financial stability during such a process, and we apologize if there was any miscommunication or misunderstanding regarding the terms of your program.

Our goal is always to provide solutions that alleviate financial stress and help our clients achieve their goals. We regret that the loan offered did not meet your expectations and may have contributed to further challenges.

We want to assure you that we take your feedback seriously, and we are committed to addressing your concerns and finding a resolution. We would like the opportunity to discuss your situation further and explore any available options to improve your experience and alleviate any financial burden you may be facing.

Please reach out to us directly at officeofthepresident@americor.com so that we can work together to find a solution that meets your needs and expectations. Your satisfaction and trust are important to us, and we're dedicated to doing everything we can to make things right.

Thank you for bringing this matter to our attention. We look forward to the opportunity to regain your trust and improve your experience with us.

Sincerely,
Credit9

Feb. 21st, 2024

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Marla Ellis

Is one of the best Companies, they fixed my problems in a short time. I am very happy with the progress and the way they take care my cases. Thanks AMERICOR.

2 years ago

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Jeff Isaacs Jacksonville, FL

Very informative on each step That was in my best interests. Amy seemed very compassionate on my wife and I situation that got us in financial hardship. Thanks

2 years ago

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Linda Simone Ocala, FL

My contact Matthew was very professional and helpful and got me approved very quickly. He has guided me through the process and has answered all my questions and concerns.

2 years ago

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Beth James Milford, OH

The representative was very thorough and did not make me feel like I was being pressured in any way. He made sure that I understood what he was telling me.

2 years ago

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Michael Allen (BostonMike) Wimauma, FL

Americor is a Life Saver for me. All other debt Releif Companies turned me dow because I didn`thave enough debt. Ameicor has made it Hassel free for me. Thank you.

2 years ago

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EFK Malden, MA

All CS persons that I have spoken with have been very friendly, knowledgeable and caring, making sure that when I asked a question they answered it so I would understand

2 years ago

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Jim Romano Enterprise, AL

Americor has help ease my mind just knowing they are working for you help me a lot. They do listen and once they are aware of the situation, they get things moving in the right direction.

2 years ago

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Alma Barrera

Americo help me a lot with my debts a lot, I'm very grateful to them,for their help,before calling them I was very worried about my debts,but now I am fine

2 years ago

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Marie Bracewell

Ron H is a great person to deal with. He is very knowledgeable and very nice to talk to. He understands what you need and want. He treated us with great respect.

2 years ago

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Candace DeLaney St Louis, MO

This company is easy to talk to and you can always talk to a human person. I was nervous at first about letting this company help me, but now I think it will be okay.

2 years ago

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Jaunesha Bembery New Castle, DE

John was my representative and he was very thorough and patient with me. I appreciated his knowledge and compassion to help me change my financial situation.

2 years ago

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Lynette Cameron

Every time I speak with one of your employees they are completely helpful and considerate. I have had nothing but a totally positive experience with Americor.

2 years ago Edited June 18, 2024

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Nakisha Jones Dallas, GA

Terrible company! Nothings explained, you never can get on the app to check nothing, they contact you CONSTANTLY, they don't help with majority of debts, and after 48 months you only save like less than 10% of your debt! So saving a couple of thousand, with me only $1600, you still have to do alot of fixing yourself for the stuff they can't do! So why do I pay them all those fees...obviously not to save money! Not to have less stress! Not to fix your credit quick to get out of debt! Alot of people said why you paying them to do exactly what you can do yourself for free?! Well its my fault for hiring a company and blindly trusting in them and not reading the WHOLE CONTRACT/FINE PRINT! DONT HIRE THEM THEIR RIP OFFS!

2 years ago

Reply from Americor

We apologize for the negative experience you've had with our company. It's disheartening to hear that our services did not meet your expectations, and we sincerely regret any frustration or inconvenience this has caused you.

Clear communication and transparency are priorities for us, and we apologize if you felt that explanations were lacking or if accessing our app was difficult. We understand the importance of providing comprehensive support and access to tools for managing your debt.

Regarding the effectiveness of our debt resolution program, we strive to negotiate with creditors on behalf of our clients to achieve the best possible outcomes. However, we understand that results can vary, and we regret any disappointment with the savings achieved.

Your feedback is valuable to us, and we will use it to improve our services and ensure a better experience for our clients in the future. If you have any specific concerns or would like to discuss your experience further, please reach out to us at officeofthepresident@americor.com.

Thank you for bringing this matter to our attention, and we apologize again for any shortcomings on our part.

Sincerely,
Americor

Feb. 13th, 2024

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Sandra Bagley Tallassee, AL

My experience with Americor was very informative and helpful. The loan process was easily understandable and the young man I spoke with was very knowledgeable and helpful.

2 years ago

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Bobbi Hague

The current representatives are friendly and do their best to work with you. It has taken me a few months to feel comfortable with the company. Now, I love what they are doing for me.

2 years ago

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L. Edwards McDonough, GA

I am very impressed with the service and support that I receive from the staff at Americor. They are very knowledgeable and the customer service is beyond a 10 in my book.

2 years ago

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Annadora Imports Cedar Rapids, IA

My consultant Jay was wonderful and extremely helpful. I liked this program because it was a government program, and Jay worked with me and made the whole process painless.

2 years ago

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DJ N (tGxFATGUY) San Antonio, TX

Truly wonderful. Great customer service. Informative. Friendly. Honest. Settlements much lower than I thought or expected. Every one less than what was truly owed by alot.

2 years ago

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JPG Houston, TX

Jeff F was absolutely great.. he had the patience to walk me through some technical stuff and he helped me understand the purpose of ‘consolidating’ my debt…

2 years ago

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Viliamu Finai Honolulu, HI

I have received and saw that my creditors has been accepted my offer upon the great work by Americor .I believe I will soon be settled two of my debts.so thank you Americor.

2 years ago

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Mary Owens

They were concerned, helpful and caring. The phone conversation was explicit about how they would help me over come my hardship. He thoroughly explained any questions.

2 years ago

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Julie Parras

Jay was a great help. He put me at ease and answered all of my questions. He even made it clear that he will be my point of contact for any questions.

2 years ago

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John Melendez San Francisco, CA

This chance could have arrived at a more convenient moment, but Sam's professionalism and friendliness convinced me to follow his advice and take steps to overcome debt.

2 years ago

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Danielle Heard

I have had a great experience with Americor, and every employee I have worked with has been extremely helpful! I will definitely recommend them to family and friends.

2 years ago

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Oscar Ruiz El Paso, TX

I love it they have been very helpful Bret S is a great guy to help you out with your financial skills . I really recommend this Americor Company. Good job

2 years ago

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Todd Lee's Summit, MO

Eric explained everything upfront. Told us what to expect and how the process will work. Told us how this would affect our credit over time. Step by step page by page.

2 years ago

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Christina Slice Gilbert, SC

I am liking the process with they walk you through every step of you debt free journey. You always know what is coming with no surprises. Thank you Americor!

2 years ago Edited March 18, 2024

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Thad Spicer Omak, WA

Your customer service. Was excellent. Rachel was appsolutly wonderful to deal with. She made the experience very easy for me to follow along with. Thank you again

2 years ago

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Why Knot

I very honestly can’t think of anything other than a seamless, professional and educational experience. I would and will recommend you all going through a difficult period.

2 years ago

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Lori Drysdale Tampa, FL

I like that Americor has a great website that is easy to navigate. There is a wealth of knowledge at your fingertips to help you understand your steps to debt settlement.

2 years ago

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Venita Childs

I truly appreciate the professional manner in which my case was handled; however, the information transfer between the time a creditor settlement was reached and the actual approval was not conveyed clearly.

2 years ago Edited March 21, 2024

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Sharon Estell

Representative Joe was very courteous and knowledgeable about how to help with the creditor's so I can get the credit cards paid off in the near future.

2 years ago

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Katrina Davis Lexington, KY

Very informative and helpful as well as patient with answering all of my questions and providing the information for my understanding of the program.

2 years ago

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Doug Ashburn, VA

so far the service is great all the people involved has been very helpful in keeping communication with us we are only a few days into this looking forward to the rest

2 years ago

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Lucinda Smith Brookland, AR

They have now settled two of my accounts for much less than my balance. So grateful to Americor for negotiating on my behalf and getting these accounts closed for me.

2 years ago Edited January 26, 2024

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Joseph Petro

I am satisfied with the job that Americor is doing with my account. I feel like the percentage of relief could be a little higher than what it is but all in all I am satisfied with the way things are going

2 years ago

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Scott Kehrer Two Rivers, WI

I was on hold for over an hour just to find out I had already agreed to a settlement via email. I received no less than 12 emails asking me to confirm that I agree, which I did. I had the same amount of phone calls saying/asking the same thing. All of which were on Saturday and Sunday. They all told me I could call until Monday along stating that business hours were Monday thru Friday. This was boarder line harassment in my opinion. I talked to two separate customer service representatives that couldn’t find any answers to my questions. I’m beyond dissatisfied with this whole situation.

2 years ago

Reply from Americor

We sincerely apologize for the inconvenience and frustration you've experienced with our service. Your feedback is crucial, and we want to address your concerns to improve our processes.

The repeated emails and calls, especially during non-business hours, are not reflective of our standard practices, and we apologize for any inconvenience caused. We understand the importance of effective communication and acknowledge that your experience fell short of expectations.

We are actively investigating the issues you've raised, and we want to ensure that such incidents are addressed promptly. Please contact us directly at officeofthepresident@americor.com so that we can discuss your specific case, address your concerns, and work towards a resolution.

Thank you for bringing this to our attention, and we are committed to resolving this matter promptly to enhance your overall experience with our service.

Best regards,
Americor

Jan. 25th, 2024

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STEVEN A GOMM

I am very satisfied with Americor. Thanks to their company I am in the beginning stages of credit settlements and they are helping me to achieve that 😊

2 years ago Edited April 11, 2024

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Catti-Brie Spence Seattle, WA

I cannot express how helpful Americor has been in handling my debt and getting ahead. I am so thankful for all of their help, and for how easy it was to get started.

2 years ago

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jacqueline boudinot

Everyone was great they were helpful and always very kind. Didn’t matter how much I called they were there to help. Most everyone I owned was cut 50%.

2 years ago Edited April 3, 2024

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Rebecca Celaya Roseville, CA

I am pleasantly surprised and pleased with how quickly one of my credit card accounts was negotiated and settled. So far the experience has been positive.

2 years ago Edited March 7, 2024

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Cheryl Godbolt Birmingham, AL

I was very satisfied with Tim E, he was very professional and help me through out the process. He is an amazing employee, thanks to his expertise. Job well done.

2 years ago

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Dalene Osborne Swann Candler, NC

Wonderful company to work with. Put me at ease everytime,I had a question about the process. I would highly recommend them. And thank every one involved in my account.

2 years ago

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Carol Ocala, FL

Brendon was very helpful, very knowledgeable and did a great job explaining everything to us. he made it easy and explained everything in a way we could understand.

2 years ago

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carlyne scorza Tampa, FL

Americor delivered what they promised with the financial end of our contact and didn't waste time. They were professional and efficient. Thank you, Americor!

2 years ago Edited January 22, 2024

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Satoria MoonGoddess

Logan was amazing and very knowledgeable. Great communication skills and a people person. She should be promoted and awarded. What a great customer service specialist!

2 years ago Edited January 19, 2024

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Janet Hansen Dakota City, NE

I am so pleased that Americor has already made my first settlement. I have only been signed up for such a short time and they have not wasted any time working on my debt.

2 years ago

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Queen Vaughn Antioch, TN

Great customer service! Always keep you informed about any and all issues or problems that arise with your case from day to day. Very helpful and patient in service.

2 years ago

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Kenny Hull Los Angeles, CA

These guys are amazing at lowering your debt. They are right by your side if you have any questions and are very good at reaching agreements with debtors.

2 years ago

Americor Reviews