Name: Americor
Rating: 4.9

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Wanda Pickle Charlottesville, VA

In eight months four of seven accounts have been settled for an average of 45%. I am VERY pleased! I could never have achieved this peace of mind on my own.

2 years ago

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Eric Whalen Alexander City, AL

Just started program a little over a month ago and just received/accepted 1st negotitation offer. There is light at the end of the tunnel via Americo!

2 years ago

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April Reid Dalton, GA

I really enjoyed the conversation I had with Carlos. He really went above and beyond to make sure I got what I needed and that I understood everything.

2 years ago

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Tina Pablo-Long Olympia, WA

Zach was very patient when answering my questions. He was thorough when explaining things, which I very much appreciated. I feel I am on my way to financial freedom.

2 years ago

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Angela Pinto St. Petersburg, FL

So far I feeling positive of making the right choice having Americor help me with my Debt. We settled one case and working on another and getting this debt behind me.

2 years ago

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Mike Montgomery, TX

The communication was not sufficient with creditors which drove litigation on 1 debt and almost on another. The last creditor reached out to me due to non-responsiveness from Americor. Estimates of debt settlements were not accurate and not as good as advertised. For the final debt, Americor sent thousands of dollars without receiving the agreement in writing from the creditor. Americor says I will need to contact the creditor for the agreement (even though Americor sent all the other ones) and that they cannot provide it. So now I am doing part of their job for them and left with a questionable verbal agreement at best for the final "settlement". Americor should refund me the fee associated with this debt that was not managed properly.

2 years ago

Reply from Americor

We appreciate your feedback and take your concerns seriously. We apologize for any inconvenience you may have experienced during your debt settlement process with Americor. Our team is committed to providing effective solutions, and we regret that your experience did not meet your expectations.

Please contact us at officeofthepresident@americor.com to provide more details about your specific case. We are committed to finding a resolution that is fair and satisfactory for you.

Once again, we apologize for any inconvenience you've experienced, and we appreciate the opportunity to address your concerns. Thank you for bringing this to our attention, and we look forward to working with you to find a solution.

Sincerely,
Americor

Dec. 4th, 2023

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Sherri Forrest Butte, MT

I like that something is getting settled. Wish I knew how it's going to work. I'm stressed welfargo keep sending messages and calling. The others also.

2 years ago Edited February 15, 2024

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Saruul Bold

Mr Agent Jason was really helpful and professional and taking care of my all questions and issues. Thank you Mr Jason i hope you the all best in your future!

2 years ago

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sean wood

They are Professional used car sales men. My payments right out the gate are scheduled for the wrong day. Of course they won’t stop the payment process and change it to the correct date so I’m at bank paying for a stop payment. I have called 3 times now about this today. Told the first lady I wanted to cancel the whole thing and she hung up on me. Second guy ALLEN basically did the same thing forcing me to listen to his closing spill before transferring to a music for about five minutes before the call just dropped. Called again and spoke to a lady took 45 minutes to get someone on the phone. Three calls, 1 hour and 30 minutes total And I can only cross my fingers and hope they actually close the account. They don’t relieve anything they just simply cause you more stress. I have a feeling that the majority of their five star reviews are bot Generated.

2 years ago

Reply from Americor

We sincerely apologize for the frustrating experience you've encountered, and we appreciate you bringing this matter to our attention. It is disheartening to hear about the difficulties you've faced with scheduling payments and the challenges in reaching our customer service.

We understand the importance of addressing these issues promptly, and we are committed to resolving them. We take your concerns seriously, and we will investigate the payment scheduling matter to ensure it is corrected promptly. Additionally, we are reviewing our customer service procedures to prevent such challenges in the future.

Regarding the difficulties you experienced when reaching out to us, we deeply regret the inconvenience caused. This is not the level of service we aim to provide, and we will address the communication and customer service issues to ensure a more seamless experience for our clients.

To expedite the resolution and discuss your concerns further, we encourage you to reach out to us directly at officeofthepresident@americor.com. We are committed to rectifying these issues promptly and providing the support you deserve.

Once again, we apologize for the stress this has caused, and we appreciate your patience as we work towards a resolution.

Sincerely,
Americor

Dec. 1st, 2023

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Tony Cortez San Dimas, CA

Just wish you'd move a bit faster, i'm getting phone calls and would love to get all this behind me, but at least you resolved Merrick Bank, thank you all very much!

2 years ago

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Dania Lazo Naples, FL

I’m so happy and satisfied with Americor the way they communicate with the customer notifying every step of the way, always there to help. Very happy I picked Americor

2 years ago

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Cheryl Treadway

Tim was extremely helpful and patient with me. His customer service skills are top notch. I would recommend this company to anyone I know who needs it.

2 years ago Edited November 28, 2023

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Ray St. Petersburg, FL

The program does have several fees associated with it but the ability to just have to pay 1 payment, reduce the amount you owe and it be hassle free; it was well worth it.

2 years ago

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kevin Miguel Seattle, WA

Jay is the guy! I haven’t started with anything yet but He explained me everything well and answers all my crazy questions. Very respectful and very good customer service .

2 years ago

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Brandi Bunn

I can’t believe I’ve only been with them for two months, and They already have one of my credit card debts negotiated and it will be paid off this month.

2 years ago Edited February 7, 2024

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Kenneth Haynes Galveston, TX

l like the work they are doing for me with every negotiation they notify me and get me approval before going forward I’m totally satisfied. Kenneth Haynes

2 years ago

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Latesia “SlimGoodies” Smith Sacramento, CA

The lady I spoke with princess I think she was great explained everything to me and asked if I understood everything great feedback and assurance in the program

2 years ago

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T Dall Cleveland, OH

I really appreciate this company for helping me out off so much debt me credit going back up am getting offered from a lit of credit card company thanks great job

2 years ago

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Celeste Rodriguez Los Angeles, CA

Americor is the best debt relief program hands down. They have helped me relief more than half of my debt and still continue helping me. Appreciate them for everything

2 years ago

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Margaret Allen Myrtle Beach, SC

I had the pleasant experience of working with Aiden G. He's the BEST!!!!!! Extremely knowledgeable and patient and informative of what was the best route for me to take.

2 years ago

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Dominic Bluffton, SC

Henry H, my customer service rep was patient, knowledgeable and extremely helpful. He is an asset and I am glad to have worked with him, thank you Mr. H!

2 years ago

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SNOW WHITE CLEANING CREW FL

Excellent customer service representative , the service was explain thoroughly before I got started. I had no reservation after.. Desere you’re the best..!! Thanks Denise

2 years ago

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Karen Chavez Scottsdale, AZ

The customer relations people we speak to are very helpful. They ease your mind, when everything is a mess and you need someone to understand your situation.

2 years ago

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Cathy Symonds Jacksonville, AL

I've been in the program just 2 months today and I have 1 account already settled, I'm so excited and I have 6 more accounts to get settled it's happening a lot faster than I originally thought it would,,, Thanks Americor

2 years ago Edited December 20, 2023

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Diana S. Utica, KY

Americor is amazing!! They have worked diligently on my debt. Great customer service too, anytime I’ve needed help they always step right up!! Thank you Americor

2 years ago Edited January 22, 2024

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Aaron Brown Schenectady, NY

So easy to do. You just need a few minutes of your time. It's the best Debt Resolution solution that I have researched. And Emmie, my Rep was amazing!!

2 years ago

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Michel Vasquez

I’m glad I’ve made a great decision to do business with Americor. They are truly trusted from my perspective. Resolved issues quickly and professionally.

2 years ago

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Felix Hiciano Yonkers, NY

I started with Americor in October. I was very hesitant in going through this process. Just today 11/15, I’ve seemed to have gotten a resolution on one of the two loans have with Americor. Hoping for the best.

2 years ago Edited November 20, 2023

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Patrick New York, NY

Americor is an amazing company. All of their associates were very good with communicating the whole process. I never felt like I was left in the dark.

2 years ago

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Tom LaGesse CA

Very pleasant to deal with during initial contact. That's because they're trying to make money off of you. Make no mistake about that. You are a cash cow to them. However, if you change your mind about the program, suddenly, the person you've been talking to will ghost you. After confirming cancelation of the program, I now get phone calls to get back on under the guise of follow-up, as well as these feedback requests.

2 years ago Edited October 25, 2023

Reply from Americor

We appreciate your feedback and are truly sorry to hear about your experience. It's important to us that our clients receive honest and transparent service from the beginning to the end of their engagement with us.

We apologize if you felt pressured or experienced any frustration in your interactions with our team. We value your input and are committed to improving our services. Please know that any follow-up communication after cancellation should be respectful and informative, and we take your concerns seriously.

If you have decided to cancel the program and still receive communication that you do not wish to receive, please let our team know about this so that we can address it accordingly. We're here to assist you, and we want to ensure that your experience with us is as positive as possible. Our team is waiting for your response at officeofthepresident@americor.com.

Your satisfaction is important to us, and we thank you for sharing your feedback, which helps us continually improve our services. If you have any further concerns or if there's anything specific you would like to discuss, please don't hesitate to reach out to us.

Sincerely,
Americor

Nov. 1st, 2023

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Ellen

When I spoke with the rep, I explained that my utilities were not included in my consolidation, and I could not stop their ACH automatic payments prior to their company's initial withdrawal. I asked that my consolidation payments not start until November. She said she understood, and would see what she could do. She put me on hold, then came back a bit later and said that I would be charged $49 for October and I could start regular ACH withdrawals in November. That did not happen. The 1st full payment was taken out the next day, causing the bank to pay my utilities, with over draft fees. Which is what I was trying to avoid. I wish I had put my foot down and not let the initial rep convince me that I would not find a better rate, if I waited. I was so upset after seeing my negative bank balance, that I had a cardiac episode and had to be rushed to the hospital. Just because no one listened to me, and allowed me to wait until November, when I knew I would have enough funds to cover what was not part of the consolidation.

2 years ago

Reply from Americor

We are deeply sorry to hear about the distressing situation you've faced, and the impact it had on your finances and health. Your well-being is of paramount importance, and we sincerely apologize for the misunderstanding and the inconvenience you've endured.

It's clear that there was a miscommunication regarding the start of your deposits. We understand that you had expressed your concerns about your utilities and the need to start payments in November. We regret the situation that occurred and the subsequent overdraft fees.

We take your feedback seriously, and we want to address this issue and make amends. Please contact us at 866-333-8484 or via email at officeofthepresident@americor.com

Your satisfaction and peace of mind are our top priorities, and we're committed to rectifying this situation and ensuring that your experience with us improves moving forward.

Thank you for bringing this to our attention, and we wish you a swift recovery and good health.

-The Americor Team

Nov. 1st, 2023

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Michael Deseguirant Shelton, WA

Well it's a little to early to give accurate review so far so good have made my first payment but we will see what the final out come is going to be to be continued.....

2 years ago

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Hiddenpower12 Tucson, AZ

Americor has been super helpful getting me from the start of my debt recovery journey to being able to see a definitive end in sight. I'm super glad I went with them

2 years ago

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Rickie Daniels Plainfield, IN

I like the explanation of what happens after the course of the program. I really didn’t like the contradiction of the process steps and start up money and enrollment into the loan program.

2 years ago

Reply from Americor

Thank you so much for your kind words! We're thrilled to have provided you with a positive experience. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Americor

Sep. 25th, 2023

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Contessa Anderson Gilmer, TX

This is the biggest bait and switch out there. I deposited $10,025 to Americor, they made $6,100 in payments, and took $3,400 in their fees and another $444 in fees to their bank. To clarify, I paid 61% in fees. This is directly from my Reliant (their holding bank) statement. In addition, Americor continuously calls you to add more to your ‘settlement” account, which I did. They waited for one of my creditors to sue me, then shrugged and told me to just pay it myself (I’m still paying that monthly by myself). They also lie about the length of the program. I was told per my deposit schedule it would be 18 months to complete the program. After 24 months, a lawsuit, and another creditor never being contacted, I cancelled. They sent the remainder of my account to a creditor under a different name than any I enrolled in the program. Find another company that doesn’t gouge you for a 61% fee.

2 years ago

Reply from Americor

Greetings Contessa,

Thank you for sharing your feedback about your experience with Americor. We value your input and are sorry to hear that your expectations were not met. We understand how important it is for our customers to see their accounts settled within a reasonable timeframe in order to provide them with a smoother completion of their Debt Resolution program.

We apologize for any confusion caused during the process and understand your frustration regarding the fees and the negotiation timeframe. We always strive to provide clear and transparent information about our services and their associated costs. We apologize if this was not adequately communicated to you.

Unfortunately, we cannot locate your contact information based on the provided details, preventing us from identifying your specific issue or reaching out directly to address your concerns. Please get in touch with us via email at officeofthepresident@americor.com so we can better understand the events that took place and work together on a resolution.

We sincerely appreciate your feedback and hope to have the opportunity to address your concerns.

Best regards, Americor

Aug. 15th, 2023

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Helen Knoxville, TN

There were some things I didn’t feel was explained well to me but maybe it was just me. I finally spoke to someone that explained everything where I understood it perfectly. Then I was sorry I had consolidated. Thanks to the lady who explained everything again. I’ll be glad when it’s over.

2 years ago

Reply from Americor

Greetings Helen,

Thank you for taking the time to share your feedback about our services here at Americor. We apologize for any dissatisfaction or confusion you have experienced during your time working with us. We value your feedback and will take your comments into consideration as we continue to improve our services in order to better serve our clients.

If you have any further questions, please do not hesitate to reach out to us at officeofthepresident@americor.com. We are always here to assist you.

Thank you once again for sharing your thoughts with us.

Best regards, Americor

Aug. 16th, 2023

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Tonya Sanford

It was such a fast paced process! It sounds like a great thing but I’m not sure if I did the rite thing. I just needed help figuring out the best way to get out of debt quicker

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 16th, 2023

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cheryl mcdermott Ripon, CA

So far so good I’m still in the negotiation phase but it looks very promising. Looks like I’ll be able to get in for years and that’s very exciting. Thank you Americor

2 years ago

Reply from Americor

Hello, Cheryl. Thanks for the review! Nothing makes us happier than hearing we were able to provide you with a great experience!

Best regards, Americor

Aug. 16th, 2023

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Andrea Price Lake Mary, FL

Americor came to my aid when in needed it the most. They’ve been like a compass to me, guiding me through the entire process and keeping me informed every step of the way.

2 years ago

Reply from Americor

Your positive review brightened our day! We're honored to have played a role in your financial journey. Remember, at Americor, your financial well-being is our priority.

Best regards, Americor

Aug. 17th, 2023

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Angeal Lubbock, TX

I am still in the early stage of being debt free but so far I can say that Jeffery L an awesome and his customer service is top-notch. Everything has been explained clearly

2 years ago

Reply from Americor

We're delighted to hear that you're satisfied with our services! Your feedback fuels our commitment to delivering top-notch solutions. Feel free to recommend us to friends and family.

Best regards, Americor

Aug. 17th, 2023

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Todd Bethke Delavan, WI

The people at Americor have been very helpful and friendly. They have made the debit consolidation hassle free, and have calmed my anxiety about the process.

2 years ago

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LaQuitta Grove Memphis, TN

Trent was wonderful! He was very attentive to my needs, also informative when I answering my questions. I would recommend Americor to friends and family!

2 years ago

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Kimberly Farnham South Portland, ME

Ok I guess. Accidentally ended up paying more because I thought I needed to pay it myself. What I ended up doing is saying to pay more when that isn’t what I wanted to do. The employee who worked with me over the phone was great.

2 years ago Edited January 10, 2024

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Kim Douglasville, GA

The agents that helped me was so patient. They made very helpful suggestions in setting up my accounts. I’m very grateful to go through the process.

2 years ago

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Darren North Bergen, NJ

I thought I might get a loan up to $23,000 according to the Credit9 mail I received to consolidate an existing loan. After I applied online, my phone soon rang. I started not to answer it because I really don’t like to talk to people trained to talk fast and persuasive. But I answered it. Debt consultant Jeffrey G was on the other end. I told him upfront that I was no longer interested. But he couldn’t take no for an answer. And he couldn’t have been more nicer, patient and knowledgeable of my initial request for a loan now quickly turning to a debt settlement conversation and that he was from Americor and not Credit9. Long story short I signed the contract for the program. That same evening-a Sunday-I decided to cancel my contract. I sent Jeffrey and Americor an email to do this and tell them my reason why; I didn’t want my excellent credit that I worked so hard to attain to suffer and that I could soon make it out of debt myself. Jeffrey left me an email and voicemail to give him a call the next day. Although I really didn’t believe I had to and I was busy with chores and errands after a night of working, I called him back. Still not being able to take no for an answer, he began to go on about the benefits of the program. I told him I was “busy” and said “no” as he went on . “So I can’t say anything to you?” Jeffrey G asked even after I said “I don’t want to be rude.” After he said “you’ve wasted my time “ and in the middle of him beginning to cancel my contract-I guess, I hung up on him. Obviously Jeffrey can only be kind and patient when you say yes to him. It says in their own agreement you can cancel at anytime and there are no guarantees. In addition to this, there are also looming tax implications. Personally, I broke my own rule by not checking reviews and other con’s first. And oh yeah: Get rid of Jeffrey G!! If not, retrain him! He’s like a fake best friend: He’s alright with you as long as you don’t say no to him.

2 years ago

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Verified Customer

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Traci Helton Latham, OH

Excellent customer service. Professional snd courteous through the entire process. Would have been 5 stars, however in my opinion the fee structure is confusing and a bit excessive.

2 years ago Edited May 15, 2023

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Verified Customer

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Barbara Clifton Park, NY

Jessica was great to work with. I am receiving calls from Merrick and Avante, Is there anything you can do to stop them. Also Lending tree took a payment out this month?

2 years ago

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Verified Customer

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Christine Anthony Montclair, NJ

I don't like that they worked on the higher balanced account 1st and all the collected money is going to that while the other accounts are just sitting with nothing happening and affecting my credit even more. After 7 months, I only have 1 settlement out of 10.

2 years ago

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Verified Customer

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Viola Weber Bellefonte, PA

Do not hesitate to join Americor the process is good and gives you a new start of a financial recovery. Everyone is very helpful and friendly if you need more advice.

2 years ago

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Verified Customer

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Dave Elsea Sparta, IL

I am getting leary of the time involved to start negotiations. I have received correspondence from the creditors that have indicated that they are willing to negotiate, and I find that Americor hasn’t even attempted to start negotiations. I have been informed by Americor that they will start attempting negotiating with Care Credit and American Express sometime within the next two months. I signed up in November. Why the hold up?!

2 years ago

Americor Reviews