Americor Reviews
9.6
Overall Score
Review Source
Bri D
Some of the worst customer service ever.
2 years ago
Reply from Americor
We are deeply sorry to hear about your dissatisfaction with the level of customer service you received. Providing exceptional service to our clients is our top priority, and we regret any shortcomings you experienced in this regard.
Your feedback is incredibly important to us, and we take it very seriously. We understand the impact that poor customer service can have on your experience, and we want to assure you that we are actively addressing the issues you've raised to ensure that they are resolved promptly and effectively.
Please know that we are here to assist you, and if there's anything specific you would like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.
Thank you for bringing these matters to our attention, and we apologize once again for any disappointment or frustration you've experienced. Your satisfaction and trust are of utmost importance to us, and we remain dedicated to making the necessary improvements to better serve you and our clients in the future.
Best regards,
Americor
Your feedback is incredibly important to us, and we take it very seriously. We understand the impact that poor customer service can have on your experience, and we want to assure you that we are actively addressing the issues you've raised to ensure that they are resolved promptly and effectively.
Please know that we are here to assist you, and if there's anything specific you would like to discuss or if you have any further concerns, please don't hesitate to reach out to us directly at officeofthepresident@americor.com. We're here to help and ensure that you have a positive experience with our services.
Thank you for bringing these matters to our attention, and we apologize once again for any disappointment or frustration you've experienced. Your satisfaction and trust are of utmost importance to us, and we remain dedicated to making the necessary improvements to better serve you and our clients in the future.
Best regards,
Americor
Apr. 3rd, 2024
paradox killer 2598 Wixom, MI
No answers to questions. Don’t respond to email.
2 years ago
Reply from Americor
We apologize for the lack of response to your inquiries and the frustration it has caused. Your concerns are important to us, and we understand the urgency of resolving them.
Please accept our sincerest apologies for any inconvenience this delay has caused. We are committed to resolving your concerns as quickly as possible and ensuring that you receive the assistance and support you need.
If you would like to discuss your concerns further or provide any additional information, please don't hesitate to contact us directly at officeofthepresident@americor.com. Your satisfaction is our top priority, and we are here to help in any way we can.
Thank you for your understanding and patience as we work to improve our communication processes.
Best regards,
Americor
Please accept our sincerest apologies for any inconvenience this delay has caused. We are committed to resolving your concerns as quickly as possible and ensuring that you receive the assistance and support you need.
If you would like to discuss your concerns further or provide any additional information, please don't hesitate to contact us directly at officeofthepresident@americor.com. Your satisfaction is our top priority, and we are here to help in any way we can.
Thank you for your understanding and patience as we work to improve our communication processes.
Best regards,
Americor
Apr. 3rd, 2024
Jose Saenz San Pablo, CA
Not good communication, they never answer the calls.
2 years ago
Reply from Americor
Thank you for bringing your concerns about our communication practices to our attention. We sincerely apologize for any difficulties you've encountered in reaching our team via phone.
Providing prompt and responsive communication is a top priority for us, and we regret any inconvenience caused by the lack of timely responses to your calls. We understand the frustration that can arise when trying to connect with us, and we are committed to addressing this issue promptly.
We have taken note of your feedback and will work diligently to improve our phone responsiveness. This may involve reviewing our call handling procedures, optimizing staffing levels, and implementing additional measures to ensure that all client inquiries are promptly addressed.
In the meantime, if you have any urgent questions or concerns, we encourage you to reach out to us via email at officeofthepresident@americor.com or through our online portal. We are dedicated to providing you with the support you need, and we apologize for any inconvenience caused by the challenges you've experienced in reaching us by phone.
Thank you for your patience and understanding as we strive to enhance our communication practices. Your feedback is invaluable to us, and we are committed to taking the necessary steps to improve your experience with Americor.
Best regards,
Americor
Providing prompt and responsive communication is a top priority for us, and we regret any inconvenience caused by the lack of timely responses to your calls. We understand the frustration that can arise when trying to connect with us, and we are committed to addressing this issue promptly.
We have taken note of your feedback and will work diligently to improve our phone responsiveness. This may involve reviewing our call handling procedures, optimizing staffing levels, and implementing additional measures to ensure that all client inquiries are promptly addressed.
In the meantime, if you have any urgent questions or concerns, we encourage you to reach out to us via email at officeofthepresident@americor.com or through our online portal. We are dedicated to providing you with the support you need, and we apologize for any inconvenience caused by the challenges you've experienced in reaching us by phone.
Thank you for your patience and understanding as we strive to enhance our communication practices. Your feedback is invaluable to us, and we are committed to taking the necessary steps to improve your experience with Americor.
Best regards,
Americor
Mar. 8th, 2024
Review Source
Preach96 Philadelphia, PA
My credit score dropped 34 points since I joined
2 years ago
Reply from Americor
We appreciate you bringing this concern to our attention, and we understand the importance of your credit score in your financial well-being. Don’t be discouraged! It’s perfectly normal to see a decline in your credit score during this first stage of the debt resolution process.
Many of our clients experienced hardships and were seeing credit score declines by the time they enrolled, due to their credit utilization and debt-to-income ratio. Just remember that you’re going through hardship, and part of getting past this phase of life and getting out of debt is a temporary dip in your credit score.
The reality is, even though it may seem alarming, noticing a decline is a good thing. It shows that you are progressing towards settlements with your creditors.
Just know that as you pay off debt through your Americor Advantage program, you can expect your credit score to rebound, potentially to an even higher score than before enrollment. That timeline depends on various factors, such as the debt enrolled and the amount saved.
Overall, 85% of debt settlement clients report that their credit score after program graduation is the same as or better than their score at enrollment, according to the American Fair Credit Council.
You don’t have to take our word for it. Check out this feedback from our clients in the Facebook Group: https://www.facebook.com/groups/americordebtreliefcommunity/permalink/5531745040280066/
We kindly request that you reach out to us at officeofthepresident@americor.com so that we may answer any questions or concerns you have. We look forward to helping you become debt free!
Sincerely,
Americor
Many of our clients experienced hardships and were seeing credit score declines by the time they enrolled, due to their credit utilization and debt-to-income ratio. Just remember that you’re going through hardship, and part of getting past this phase of life and getting out of debt is a temporary dip in your credit score.
The reality is, even though it may seem alarming, noticing a decline is a good thing. It shows that you are progressing towards settlements with your creditors.
Just know that as you pay off debt through your Americor Advantage program, you can expect your credit score to rebound, potentially to an even higher score than before enrollment. That timeline depends on various factors, such as the debt enrolled and the amount saved.
Overall, 85% of debt settlement clients report that their credit score after program graduation is the same as or better than their score at enrollment, according to the American Fair Credit Council.
You don’t have to take our word for it. Check out this feedback from our clients in the Facebook Group: https://www.facebook.com/groups/americordebtreliefcommunity/permalink/5531745040280066/
We kindly request that you reach out to us at officeofthepresident@americor.com so that we may answer any questions or concerns you have. We look forward to helping you become debt free!
Sincerely,
Americor
Dec. 1st, 2023
Verified Customer
Review Source
Pamela Waters Evansdale, IA
Couldn't help me with my financial situation.
3 years ago
Verified Customer
Review Source
Cheryl Goodman GA
Does not do what they say. Lie about your accounts
3 years ago
Edward Coats Plattsburgh, NY
Poor from the start I could have settled
3 years ago
Review Source
Karolyn Morris Chicago, IL
They messed up my bank account. Waiting on a call back
3 years ago
