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Americor Reviews

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9.6

Overall Score

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Geoffrey Graham Lynn, MA

Not happy with the delay in re-processing a missed payment

4 years ago

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Daniel cole Tell City, IN

You wait too long to contact my creditors

4 years ago

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Lance Staude

Very helpful easy to take to very informative

2 years ago

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George Griffin

80% Good. No specific dislikes. All is good.

2 years ago

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John H Normoyle

So far, so good. There should be other one's following soon

2 years ago

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Mario Rucker

I like that my contact person is Relatable

2 years ago

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Travis Ewing

I like they are willing to help and stand behind you

2 years ago

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Terrance Jones

So far so good, that's what I can say, so far.

2 years ago

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Barbara Matson

Completely incompetent. Can’t figure out dates and then the amount changes. Don’t use this company.

2 years ago

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Reply from Americor

Thank you for sharing your feedback with us. We are sorry to hear about the issues you've experienced and understand your frustration. Your concerns regarding the changes in dates and amounts are very important to us.

We would like to discuss your situation further to understand what went wrong and see how we can rectify the situation. Please reach out to us directly at Officeofthepresident@americor.com at your earliest convenience so we can discuss your situation in more detail and explore potential solutions together.

Thank you again for bringing this to our attention. We hope to hear from you soon to work towards resolving this issue.

Kind regards,
Americor

Apr. 19th, 2024

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joel white

Good chance to get out from under the debt

2 years ago

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Debbie Strauch

Great Service and employees are always willing to help.

2 years ago Edited April 12, 2024

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Deborah Sarvis

Knowledgeable account representative. Easy enrollment.

2 years ago

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Mer De Castro

The representative was very helpful and thorough.

2 years ago

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Mark Macyszyn

Very responsive to my financial needs. .

2 years ago

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April Chears Columbus, OH

They professional proficient and courteous.

2 years ago

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Gayle Anderson Wyoming, MN

Good communication, tries to reach settlements

2 years ago

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Amberia Wade Jackson, MS

Great Service better choice and a good Deal Thanks

2 years ago

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Jennifer Barnes Summerville, SC

Worked fast and efficiently to help me.

2 years ago

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Dawn Cody Mount Airy, MD

I just signed up and no issues with them

2 years ago

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John David Dallas, TX

The diligence and time being delicated to my issue.

2 years ago

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Jo-Ann Osborne

I liked the patience they displayed on my phone call.

2 years ago

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Cesar Delacruz Phoenix, AZ

Patient, explanation, attention, guidance

2 years ago

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Toderick Thornton Jonesboro, GA

They communicate with me on a regular basis.

2 years ago

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DEB MAINELLA

i'm still new at this less than 3 months

2 years ago Edited April 16, 2024

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Stephen Carper Chicago, IL

Thought they did their job very well. Very professional.

2 years ago

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Deborah Y Mercer Branch Township, MI

Their professionalism, understanding and support

2 years ago

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Rick Meisenbach Glens Falls, NY

Very helpful & understanding. AJ was very clear & punctual

2 years ago

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Mark Matlock LA

Straight forward no beating around the bush

2 years ago

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E. Hutton Coeur d'Alene, ID

They were quick to help, very thorough.

2 years ago

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William Souva Fayetteville, NY

Very professional and getting and resolving my debt

2 years ago Edited March 15, 2024

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Lenny VanEtten Houston, TX

They reduced most of my bills for a good settlement

2 years ago

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ed kalagher Moultrie, GA

automated part sucked once I got a live person it was great

2 years ago

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Kim Sampson Saint Paul, MN

Prompt at sending me offers from my creditors.

2 years ago

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ed kackos

Very complete, but a little too fast to allow decisions

2 years ago

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Sanders Johnson Los Angeles, CA

Loved how quickly you've started the process

2 years ago

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ruth bentley

Good communication and good customer service.

2 years ago

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Merlene Williams North Hollywood, CA

They contact me with settlement agreements.

2 years ago Edited February 6, 2024

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Cheryl Carey Tunkhannock, PA

Very efficient and always there to answer questiond

2 years ago

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Cynthia Pandy Chicago, IL

Americor is very informative and a great job well done!

2 years ago

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Darrin Hopgood Russellville, AR

They were very helpful throughout the whole process

2 years ago

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Charles Owens Mount Olive, NC

The wait was a concern, but the outcome worked out great!

2 years ago

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David Foreman Huntsville, TX

The quickness of reaching settlements is really great!

2 years ago

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Douglas J Kannady O'Fallon, MO

Chelsea was very helpful in thecreating standpoint for loan

2 years ago

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Kai Bublitz

Very helpful and transparent in my case.

2 years ago

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siluan pham San Jose, CA

very friendly customer service. Helps me alot.

2 years ago

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Barbara Woods Sherwood, AR

They took advantage didn’t save us hardly any money ! We were lied to and we were sued by two of debtors!

2 years ago

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Reply from Americor

We appreciate you sharing your concerns, and we're genuinely sorry to hear about your dissatisfaction with our services. Your feedback is important to us, and we want to address your issues promptly.

We understand that the outcome fell short of your expectations, and we sincerely apologize for any inconvenience you've experienced, including the legal challenges you faced. We take such matters seriously, and we would like to investigate the details of your case to understand what went wrong and how we can rectify the situation.

Our goal is to ensure our clients receive the support they need, and we want to work towards a resolution that satisfies your concerns. Please reach out to us directly at officeofthepresident@americor.com so that we can discuss your case in more detail.

We appreciate your patience and the opportunity to make things right.

Sincerely,
Americor

Dec. 5th, 2023

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Rey D'Angelo Costa Mesa, CA

Excellent service so far. Very informative.

2 years ago Edited December 15, 2023

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Chuck Reichert New York, NY

I didn't find them helpful at all. They processed the application, but were not helpful in closing the deal.

2 years ago

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Reply from Americor

We appreciate your feedback and apologize for the frustration you experienced during the application process. Your satisfaction is our priority, and we regret that we fell short of meeting your expectations.

We take your comments seriously and would like to understand more about the specific challenges you encountered in closing the deal. Your insights will help us identify areas for improvement and enhance our services.

If you are willing, we encourage you to share more details about your experience with us at officeofthepresident@maericor.com. We are committed to addressing your concerns and ensuring a more positive experience in the future.

Thank you for bringing this to our attention, and we value the opportunity to learn from your feedback as we strive to improve our processes.

Sincerely,
Americor

Dec. 1st, 2023

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Ralph Mendoza Santa Maria, CA

They keep in contact Is what I liked very

2 years ago

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Adrian M Brown Brooklyn, MD

They took care of me. Very helpful customer service

2 years ago Edited November 27, 2023