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6.0

Overall Score

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Offatnight Hughson, CA

Never had any problems with this bank since moving from bank of the west. Chase has good customer service online and in bank

2 years ago Edited June 27, 2022

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Tamie Johnson Markham, IL

The customer service is excellent the banker’s are very helpful and knowledgeable. I don’t like that they’re closing branches in my area.

2 years ago

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Queen Shavy Miami Beach, FL

As far as banks go their service is good. Some locations may have unhappy workers but mostly they are helpful and courteous

2 years ago

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Jerry Williams Dallas, TX

The biggest part I don't like about Chase is their constant lower credit scores compared to other financial institutions. I consistently see Chase come in 20 to 30 points below other banks.

2 years ago

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Pamalita Denver, CO

What can I say that would express how much I appreciate the service we get at Chase!! Amazing people and a great company.

2 years ago

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mark walther Houston, TX

Terrible I can't say much more than that. Online isn't that bad but having to replace a business card took over a month, and five trips to the bank for a business card I have had for over twenty years. Not only that but Chase bank has screwed up every loan they have bought. Horrible bank but I've had a business account there since 1984, and they could care less.... If it wasn't for the automatic payments already there I'd dump them.

2 years ago

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Terry Sanford Xenia, OH

They were always good to me and helped me through difficult times years ago. No additional fees that was unknown and it was much appreciated thank you

2 years ago

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Tisha Johnson Kuna, ID

Chase credit cards are easy to use and redeem points. In the past I have used my points for vacations, cash, and to pay for Amazon purchases.

2 years ago

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Clay Thurgood Herriman, UT

I have a debit card from Chase, and it’s great. I love how I’m able to check on my balance from the app and deposit checks from my phone.

2 years ago Edited January 19, 2022

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Darryl Shelmire Long Beach, CA

Chase was my first non secured credit card when I started rebuilding my credit. I've had nothing but good experiences with them.

2 years ago

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Rick Froid Park Ridge, IL

I’ve been with Chase for 10+ years and extremely impressed with their service and how they keep me informed of my account.

2 years ago

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Samf Tampa, FL

I have 5 chase credit cards. I love my southwest chase card as it gives me 10 free flights a year with all the charger every year.

2 years ago

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Doug Foerch Vernon Hills, IL

I really liked their introductory offer of no annual fee for the first year and big miles if you spend a certain amount in the first 3 months.

3 years ago

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Alexis Mcintosh Tallahassee, FL

Great service helpful staff, would definitely recommend. Amazing banking service! The mobile app is amazing banking at your finger tips

3 years ago Edited November 4, 2021

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Barbara Porter CA

Love the preferred member credit card. The points you can earn are worth the yearly fee....especially the travel points!

3 years ago

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Steven Klaproth Phoenix, AZ

I love my Chase credit card that gives me points towards free flights with Southwest Airlines. I love their website and online services.

3 years ago

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Naomi Hollywood, FL

This bank saves LIVESS. No one can’t get past the security, and this is overall the best bank to bank with. All assets are safe

3 years ago

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Amber Thompson Show Low, AZ

The number one thing that I like most about having a chase credit card is that it is connected with my bank. It is one click away to make a payment.

3 years ago

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ben a Provo, UT

Always been good to work with. Good credit cards (got few iPhones with my points). Also great for travel (no transaction fees, etc).

3 years ago

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Mary Johnson Flower Mound, TX

Chase makes banking easy and offers all the services we need. Their website is very user-friendly. We love earning points on credit card purchases!

3 years ago Edited September 14, 2021

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Wendy Hunter Riverton, UT

I've had a Chase card for many years and I've never had any issues with it. They have a great rewards program that we've utilized over the years.

3 years ago

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Dalyn Bellingham Monument, CO

Great online platform and awesome credit card sign up bonuses. The ongoing rewards for each credit card aren't the best though.

3 years ago

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Johnson Smithfield, UT

We use the Chase credit card so that we can get great rewards. Having access to our account online has been very helpful too.

4 years ago

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Christian Parry Logan, UT

Chase has been my bank for years. I don’t love their customer service, but their app is incredibly easy to use, so that almost makes up for it.

4 years ago

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Ninety Expert Tallahassee, FL

Company offers a lot of options for different life styles and age groups. I am a college student and the opportunities I was given is great!

4 years ago Edited September 14, 2021

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Dayna Riverton, UT

The Chase Sapphire credit card has some good sign-up bonus offers that allows me to get free travel with my family. Great customer service as well.

4 years ago

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AF ,

We liked using the Chase card because we got some pretty great points for traveling. Nice to make purchases that you normally would and then get points toward a hotel!

4 years ago

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Tagg Ogden, UT

The Chase Sapphire card is awesome. There is a fee, but ours came with a sign up bonus that allowed us 7 free nights in a hotel.

4 years ago

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Alejandro DE Jesus San Antonio, TX

I get my money worth with Chases's promos on discounts and cash backs. I like that because they stretch my dollar to purchase even more.

4 years ago

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B-dog San Antonio, TX

I have 2 Chase credit cards. They are easy to work with and the app is so simple to use when checking account or making payments.

4 years ago

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Deborah integlia Bedford, NH

Been a chase member as long as I have been a southwest flyer, 19 years. They have excellent service and I love collecting miles.

4 years ago

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Anthea Aiono Riverton, UT

I have banked with CHASE for years now and love it. My experiences has always been good whether over the phone or in person at the local branch.

4 years ago

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Annie Robbins Pleasant Grove, UT

We have had 2 Chase cards. The Sapphire card has great rewards. You need to use their travel company which can be limiting on how to use the rewards for travel.

4 years ago

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Dana Heimback Carlsbad, CA

Sometimes they charge me a monthly service fee. sometimes they dont. I have to check my account every month. Fishy. Every time I call about it they give me s runaround different reason

4 years ago

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Camille Lynnwood, WA

Chase credit is super easy to check and pay when you have a checking acct because you can do it all in one place on the mobile app!

4 years ago

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JamieD Orange, CA

We used our Chase card to purchase inventory for our triathlon shop. The hotel rewards received were a huge bonus for our family. Very helpful!

4 years ago

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Seth Managua, MN

Chase has always been good to me and they are so easy to work with. There customer service is what made me switch from Wells Fargo.

4 years ago

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Reckholdt Magna, UT

We use the Chase Sapphire card to get hotel stays for free. They have great travel rewards that has benefited me quite a bit.

4 years ago

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Cam McClellan Magna, UT

We have a Chase Sapphire card and love the travel perks that come with the points. The hotel nights are super easy to redeem.

4 years ago

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Jacob American Fork, UT

My chase credit card is fantastic! With no foreign transaction fees, it is much cheaper to travel the world and pay for the souvenirs and experiences that I want!

4 years ago

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Missy Ryan West Jordan, UT

I love Chase. Using the app really helps me keep track of my payments and my transactions. I've never run into a problem using their card.

5 years ago

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Connor Farmington, UT

Best credit card and APP ever. They have an incredible interface and super friendly figures that help you track your spending.

5 years ago

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Treyson Lewis Pleasant Grove, UT

I personally have an account to this place and they are very reliable. They always let me know if my account is low and are very responsible.

5 years ago

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Ariana Giles San Antonio, TX

Love this bank ! They have products for all your needs and don’t nickel and dime you when it comes to charges, are always prompt to fixing issues!

5 years ago

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Jon Robinson Riverton, UT

We looked at a lot of cards and choose the Chase Freedom card because it gives good cash back. Pay it off every month and you will make money from your card.

5 years ago

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Kaydence Bonino Riverton, UT

We have a few credit cards through chase bank. I've always had great customer service! I love the 1% cash back rewards they off too!

5 years ago

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Brittney Miskin Riverton, UT

Chase has great customer service and their credit options are some of the best around. If I see a chase logo I know I am in good hands.

5 years ago

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Jon Posey Riverton, UT

I have a couple cards with chase and like them. I haven't had a great experience with banking but their CCs are solid. I really like their online platform and app.

5 years ago

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Sydney Pinto Tallahassee, FL

Chase is the best bank I have ever had. They are always there to help and offer amazing incentives for their cards and members.

5 years ago

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Victoria American Fork, UT

Chase is super easy to work with and they give great benefits for your credit card! I have the Chase Freedom Unlimited card and I love it!

5 years ago