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586 User Reviews

7.5

Overall Score

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Cameron Clark Provo, UT

You use Chase for the customer service. I love how friendly they are on the phone and how easy their apps are to use.

2 years ago

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Sarah Watters Quinlan, TX

Chase is my trusted name for all my financial needs. Their card has great benefits and is easy to use.

2 years ago

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Joy Hill Pleasant Grove, UT

Love my chase card - the downloads work really well with my Quickbooks application. Great customer service.

2 years ago

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Rob Whipple Mesa, AZ

Good help with customer service. They have a higher interest rate than my other credit cards. Easy online information.

2 years ago

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Sunny Perry Springville, UT

Had a rough month, sick for 2 weeks and missed work. Chase worked with the next months payment. Very grateful

2 years ago

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Madalyn Johnson Provo, UT

I love Chase. They have great customer service and are always available to assist me when I need it.

3 years ago

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Melissa Carreno Mesa, AZ

love my chase card and the services, have had no issues, great customer service, love chase, I bank with them as well.

3 years ago

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Steve schramm Salem, UT

Provide the usual credit services. Good online access for statements. Penalties can be high if a payment is late but that seems standard for the industry. Okay service.

3 years ago

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Troy Siren Gilbert, AZ

Love my card. Use it for everything. Have never had a problem with it and love the cash back feature.

3 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Chase is great and always very helpful when I have a question - I only wish that they allowed for more than 180 days of data download at a time.

3 years ago

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Stacy Kay Salt Lake City, UT

It's okay. I have never had a problem with it. I use my points at different online dealers. Easy payment system. Good card when you are starting out to build your credit.

3 years ago

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Samantha Millville, UT

This is my favorite credit card to use! Low interest, and even had zero interest for the first year I had it!

3 years ago

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Maryayb Draper, UT

I love my chase Marriott Rewards card! I love earning points towards stays at Marriott hotels worldwide!

3 years ago

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Jwat1213 New Market, MD

I love the app. Makes payments easy and quick

8 months ago

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Aleah Gree

The balance transfer promotions this card offers are great.

1 year ago

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walter alameda

Exelente..good costumer service ..the only banck where de costumer is first

1 year ago

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BEVERLY VAN GUNDY

Great I love all the free flights ,I but everyone of my perches on it.

1 year ago

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Larry Hawker

Very good to work with. There co-brand cards are excellent.

1 year ago

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Christina Kaysville, UT

We use Chase credit cards to build up points for travel. It seems to be worth it so far.

2 years ago

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Constance Goren Bloomfield, NJ

Very good customer service and always willing to assist i difficult situations

2 years ago

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Jill M. Bentleyville, PA

Their website is easy to use, for status information and payment information.

2 years ago

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Mike Tierney Minneapolis, MN

Good points plans, well received, good credit line, good web site.

3 years ago

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Kati Biren Inver Grove Heights, MN

reasonable interest rate and we earn points that I can redeem quickly and easily.

3 years ago

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Steve Yates Hot Springs, NC

Great customer service, Better web site than other cards. Best reward program.

3 years ago

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Angela Alexander

Good cash back programs, low interest rates, good customer service.

3 years ago

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Antoinette Garcia

Rewards program is great the sign up bonus gave me 3 round trip tickets

3 years ago

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Sadie Scoville Pleasant Grove, UT

My dad uses a chase credit card and he really likes the cash back on it.

3 years ago

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Norma

Balance question rep answered all my questions and was very efficient

3 years ago

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card user Hendricks, MN

very good, I've had no problems in my dealings with Chase Visa

3 years ago

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Heatinc Port Saint Lucie, FL

Great service, easy navigation online and notifications/ alerts are the best.

3 years ago

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Dick Handler Sonoma, CA

Mere words cannot express my excitement at paying 29.99 percent interest.

3 years ago

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S lary

Received a notice which read my card may have been compromised ..when I called No one knew why and "forwarded" me to AMAZON. And they did not know either

3 years ago

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Sandra San Jacinto, CA

Good experience, I would recommend this to those who are trying to build their credit.

3 years ago

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Jman911TTS San Diego, CA

They are very attentive to my need and customer support is 2nd to NONE

3 years ago

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Randy Croston Fairfax, VA

never a problem with them, if i have a dispute they get on it right away

4 years ago

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Audrey Shoff Wildwood, NJ

Good service,good rewards,great response on issues plus points make sense

4 years ago

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Bruce Thomas Dallas, TX

Chase IHG card has the most usable travel rewards points program I have found.

4 years ago

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Stephen Gans Bronx, NY

They are quick to post payments and charges, whereas Citi is awful.

4 years ago

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venkatesh shrinivas San Antonio, TX

Best benefits for a Travel card I have used, Even though annual fee is more.

4 years ago

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DENISE DONARDT Jonesville, NC

card was easy to apply for and I use it in case of emergency.

4 years ago

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David Orem, UT

The website is a little annoying, but I do like my Amazon cash back.

4 years ago

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Courtney Crystal Lake, IL

I don't have any issues with Chase in terms of service, the rewards could be better.

4 years ago

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Elaine Walz Madison, WI

No problems with Chase thus far...safe reliable Just not going to be nearby soon

4 years ago

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Sarah San Diego, CA

They are always on top of the fraud and hacking of my credit cards

4 years ago

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John G. Ambrose San Diego, CA

low interest rate, high credit line, convenience checks often

4 years ago

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Chris Kramer

Refused to adjust APR after incorrect information was removed from credit report. My APR was evaluated on false information.

4 years ago

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Nicol Palomar San Jose, CA

They are good, but dealt with alot of confusion on their end which just made everything go down hill trying to straighten out

4 years ago

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Allan Jacksonville, FL

They are nice people, service is great I am pleased with this bank. What more do you want?

4 years ago

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Tom Fisher Easley, SC

Market acceptance of their cards. Rewards. Customer service.

4 years ago

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Anonymous Midlothian, VA

Never had any problem with them, of course would always like cheaper interest rate.

4 years ago