Name: Chase
Rating: 4.4

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Elizabeth lujan Phoenix, AZ

I’ve been a client for years, I just wished that they wil give costumers more perks, like you had an emergency and your account overdrew for just a couple of days, they could be forgiven and more understandable

2 years ago

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Pacific Austin San Francisco, CA

Chase’s online banking is outdated. They have no function to request a credit limit increase online. Their “secure” portal is clumsy and dated, and I almost never check my messages for that reason. They also make it difficult to close accounts.

2 years ago

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Bill lucky Dobbs Ferry, NY

I have never had a problem with chase credit cards. Their customer service is helpful and knowledgeable whenever there has been a problem with a merchant.

3 years ago

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Jennifer B. Nashville, TN

Disappointed that whenever I have a problem with a vendor or transaction on my Chase card, they cannot seem to offer help but they are glad to take my service fees and interest for their card I’ve used for almost twenty years. I would like to see a little more consumer and customer advocacy out of Chase considering the rise in fraud and bad vendors we are seeing and considering how much money they make off of their customers.

3 years ago

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Leslie Penfield Alexander, AR

Chase is wonderful company that has great customer service! I have two credit cards with them and they continually support their customers with the best rates.

3 years ago

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Tammy Bright Lexington, KY

Chase is good to you as long as you keep good money with them. They are relentless if hard times come. I fell 1 month late on my car loan and they took it the night I spoke with them and told them I would pay $300 the next day. $300!!! 1 month! The rep was rude as well. I will never do business with Chase again.

3 years ago

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anna blaser CA

Chase is a great option especially for those who are just beginning to start building credit. They have great services, plus it’s easy to find nearby bank. I love them.

3 years ago

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Ashton Chamberlain ID

I’ve bank with them for years now and they have been everything that a good bank should be. Excellent customer service, easy to use, and acceptable services. 10/10

3 years ago

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lawnguy69 Howell, MI

Long time Ink customer. great to get 3% back on home improvement, office supply, restaurant and gas purchases. Pretty common purchases for many businesses.

3 years ago

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J B Sandy, UT

Chase has been a great financial partner when it comes to credit. When our credit card info was stolen, they had a new card out to us in less than 48hrs.

3 years ago Edited January 24, 2022

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Erinmarie Xian Seffner, FL

I opened a Visa Chase card 2 years ago - love it! from time to time they run promotions to get a higher reward percentage back and the cash back options are pretty great too.

3 years ago

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Brett Schiftner Weatherford, TX

I have a couple of cards with Chase and have never had a problem. Everything is accurate and if I have a question they handle it easily. On-line service is good as well.

3 years ago

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James Moss Knoxville, IA

Chase does a good job as a credit card company. I have never had a problem with the charge going through, and the customer service has always been professional.

3 years ago Edited January 3, 2022

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Hannah Faith Gentry, AR

Chase has the greatest customer service and the fastest way of taking care of card carriers. I needed to stop a fruad happening on my card and they made it so easy! Thank you Chase!

3 years ago

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Karen Torino Tallahassee, FL

Chase credit card does what it is supposed to do for a credit card, but I find that it does not offer many benefits at my level. It would be nice to be offered some of the benefits other companies offer.

3 years ago

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TTeep Smithfield, UT

Chase is a decent credit card. They have good rewards which we like and we pay it off every month so we have never had any issues. We like the protection it gives us on our purchases.

3 years ago

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Rachael Berhan Salt Lake City, UT

I love chase! It's one of my favorite credit card companies! One time I had an issue with getting a new credit card from them which was hard....but for the most par they're great and they have good customer service.

3 years ago

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Bethany Rockville, MD

I have a number of chase credit cards due to its good rebate program. In particular, the chase freedom card provides good rebate on gas and home improvement stores, which is super helpful!

3 years ago

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Heather Milke Olney, MD

Have had my Chase credit card for more than 30 years. Excellent company. They provide lots of options for helping to minimize your credit card expenses.

4 years ago

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Mary Alice M. Orem, UT

I have a chase card right now and I really like the rewards program. Chase has been good to work with so far. I would recommend chase cards for rewards.

4 years ago

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CoachTrista Saratoga Springs, UT

We love our Chase credit card and the benefits and perks that come with it. The perks are flexible too! We have been Chase customer for at least 5 years now.

4 years ago

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Scott Tucson, AZ

Their 2% cash back card has been great! It works everywhere except costco. It is the best rewards credit card I can find for total cash back on any purchase.

4 years ago

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Chandra Smith Bountiful, UT

I have loved the Chase credit card. It has amazing cash back rewards and great rates. I have been pleased with the customer service when needed as well.

4 years ago

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Mindy Baumann Logan, UT

Best company to work with for banking, credit cards and home loans! The staff is friendly and knowledgeable. We trust Chase with all of our financial needs!

4 years ago

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Michael Taylor Long Beach, MS

Financed my last house with them. Things were great for a while but after a number of years they became harder and harder to work with mostly due to being bounced around from one person to another who didn't always know what they were doing.

4 years ago

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Dre35 West Valley City, UT

Chase is a great credit card company. The website is not the most user friendly, but I have been able to figure out what I need from it. The customer service is above par, and the perks associated with the card are awesome!

4 years ago

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Jolene Pleasant Grove, UT

We have been using their banking services for years. I appreciate the variety of services from our credit card to a bank account for my high school son. They care about their customers.

4 years ago

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abe fried Bensalem, PA

Terrific service! very professional and have very good sign up bonus promotions! i have a number of cards with them for years and their customer service is outstanding.

4 years ago

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Eric Gagnard Dallas, TX

great rates and an easy to access app to pay my bills. Workers are always happy to see me when I walk and are very helpful with any problems I have paying on my credit card.

5 years ago

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Hallieford Orem, UT

We have had a chase card for 10 years. Their customer service is so helpful. They were very forgiving and helpful when I missed a payment. Great interest rates also.

5 years ago

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kayshel Herriman, UT

I have used a chase visa for a number of years and have been happy with the service. They are reliable and have taken care of any problem I have had.

5 years ago

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Aimee Mortensen Salt Lake City, UT

I use Chase for my business account. Customer service has always been professional and quick. I appreciate being able to perform many of my banking needs on my mobile.

5 years ago

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Stacey Alphonse Tallahassee, FL

I’ve had Chase for such a while and it’s been a great ride. I like it and everything from the customer service, to how protective of my money it is.

5 years ago

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BJ Tenney Woods Cross, UT

I love the chase cards, but some of their requirements to get a new card are too strict IMHO. They have good rewards on their cards and I wish I could get all of their cards.

5 years ago

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Roman Christiansen Pleasant Grove, UT

I have been a customer for a very long time and I have never been disappointed. Customer service is the fastest by far out of all the banks I’ve been with.

5 years ago

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Tony Riverton, UT

Had a Chase Ink card for my business and they had a pretty good cash back incentive. I've since switched to another card that offered slightly better incentives, but this was still decent.

5 years ago

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Jon Scoresby Saratoga Springs, UT

I've had the chase amazon card for years. It's a visa and has been good. The best part is that with every purchase we get amazon points and over time earn enough to get things for free from amazon.

5 years ago

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Dave Ros Pleasant Grove, UT

I've been with Chase VISA for many years now. I have appreciated their quickness to call me if they see unusual activity on the card. their customer support team is great!

5 years ago

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Amy Boren American Fork, UT

We love our chase cards. They are great with notifications for protection and they have great rewards. They are always great when we call with concerns.

5 years ago

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Don Boren American Fork, UT

I really liked their special Black card. It had the metal core in the card that made it heavy and it felt really cool in my hand. The customer service is very good.

5 years ago

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Aliza Henline Provo, UT

I have had chase for such a long time. I love the people who work there and how much they are willing to help me! I also love the college student account.

5 years ago

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Helen Macfarlane Pleasant Grove, UT

One of the things I like about credit with Chase is how user friendly their sites are. And costumer service treats you like a real person! Trustworthy, easy to use, and NICE.

5 years ago

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Anne Sainsbury Payson, UT

I worked as an accountant for a small company, and we used Chase as our Credit cards! I loved the ability I was able to see the companies Credit Card reports so easily, and our company got great interest rates!

5 years ago

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Alyssa skinner Gilbert, AZ

I recently had to go into Chase to get a credit card and my experience with them was great! The employees helped me get what I needed and made sure I understood everything!

5 years ago

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Hannah Anderson Provo, UT

Employees and Tellers are always helpful and kind. This bank also has an easily accessible app! Their credit cards are easy to open and I have had great success with mine.

5 years ago

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Craig Orem, UT

Great card with great benefits. I love the no annual fee card that I have because it still offers benefits. I have never had a problem with my Chase card!

5 years ago

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Evelyn Chidester Riverton, UT

I have enjoyed the Chase credit card for its incentives and also it is easy to track on my phone. The interest is a little high but if you keep a zero balance each month there are some great rewards.

6 years ago

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HLG American Fork, UT

This used the be my least favorite credit card. Threatened to cancel even. They have changed a lot. I like the rewards program the best. I use the Sapphire card.

6 years ago

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Haidyn Houtz South Jordan, UT

This credit card was really nice to have! They were super helpful and there was no unexpected charges to my card! The interest rate was super good and I had many benefits from using Chase!

6 years ago

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Sarah Fairfax, VA

They have tons of credit card options and some come with amazing introductory rates. Their website is fairly easy to use, their customer service has always been helpful.

6 years ago