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6.0

Overall Score

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Carolina camacho

I was not a fan of Chase when I banked with them. I had to switch to other banks as other banks offered better benefits and deals, and I was able to save more money with other banks. Customer service was mediocre.

3 years ago

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hminfo Olney, MD

My Chase credit card is my preferred credit card. I like the features it offers, such as the cash back program.

3 years ago

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Jun Chen Rockville, MD

I have credit card from Chase. It is easy to use and have good rebate for purchase, especially in international trail, it is safe to use.

3 years ago

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Louisena Osias Tallahassee, FL

Excellent customer service! Also, l love the app where it's so much easier to transfer money to my accounts.

3 years ago

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Berit Green Arlington, VA

We love our Chase cards. We’re always thrilled with the reward options and that makes it our favorite.

3 years ago

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Alexis Hirschi Idaho Falls, ID

I don't use this Bank normally but I have a Chase credit card and seeing the balance and paying the card has always been very easy.

3 years ago

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Lars Hamilton Carmel, IN

Great experience with online banking and apps. Credit card is one of the best cash back cards and always easy to use.

3 years ago

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Nate Ashby Provo, UT

I do like using Chase! I like the rewards for using my credit card. They also make it easy to stay on top of your credit score.

3 years ago

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Mason Allen Provo, UT

Bank employees are typically helpful, but wait times can be long. The app has a simple design. Mobile check deposits is great.

3 years ago

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Caytee Wankier Idaho Falls, ID

Love our Amazon Chase card. The cash back on it alone pays for our Christmas each year! Would recommend to anyone.

4 years ago

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Nya Tallahassee, FL

I love chase .They have quick pay lLehigh is really convenient.Ive been using it since high school and still love it

4 years ago

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Kate Lillywhite American Fork, UT

Honest company with fun rewards! Safe to use and easy to track with their wonderful customer service!

4 years ago

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Myken Cheyenne, WY

Excellent card with great rewards. I love the sign up bonuses and wish there were more cards out there like it

4 years ago

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Maryann Renteria (Mckrae) Phoenix, AZ

I currently have the Southwest card by chase! It’s my #1 card by far!! I love it and the ability to get air miles😁

4 years ago

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Club rush West Valley City, UT

We have a chase card and account that we use frequently. If there is ever a problem it is quickly resolved.

4 years ago

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Julie Taylor Ogden, UT

We love our Chase Credit Card. We especially like that we can earn points towards other purchases with our card.

4 years ago

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Jami Lucas Eagle Mountain, UT

We have been very happy with our account. The rewards have been very helpful as well as the free credit viewing.

4 years ago

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Brenda Thomas Ferron, UT

My Chase credit card is my very best credit card. I am always earning cash back that I always apply back to my account.

4 years ago

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Kiayana Clunis Tallahassee, FL

Chase has the best Customer Service. They’re always willing to help resolve any issues. Best bank ever!

4 years ago

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Justin Riggs Salt Lake City, UT

Easy app to use. Easy access to money and ability to pay bills with auto pay. Good customer care when needed and that isn’t often!

4 years ago

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David T Draper, UT

I have a Chase Shapphire credit card and the sign up bonus is amazing for travel. It is well worth the annual fee.

4 years ago

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Isabel Managua, MN

I love my Chase credit card. The customer service is super friendly and helpful with everything I need.

4 years ago

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Amanda Montebello, CA

My experience with Chase credit cards has been positive because they offer great reward systems and a competitive interest rate.

4 years ago

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Tochica Baptiste Tallahassee, FL

I honestly love Chase, they have never given me any problems! The security system is great and works fast.

4 years ago

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Daphne Brown Riverton, UT

I like the card and rewards program. The yearly fee is just a little too steep for me and I have trouble using my rewards at times. Not enough variation in there.

4 years ago

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Kathryn Robinson Riverton, UT

I've had a Chase credit card for a number of years. I really like the rewards they offer and low annual fee.

5 years ago

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Eric Smith Riverton, UT

Always provide great service when I have called in with questions about charges. Never had any problems.

5 years ago

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abby becht Pleasant Grove, UT

Happy with customer service, rewards, and the way that the card looks. It's annual fee is not my favorite.

5 years ago Edited September 14, 2021

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Cameron Clark Provo, UT

You use Chase for the customer service. I love how friendly they are on the phone and how easy their apps are to use.

5 years ago

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Sarah Watters Quinlan, TX

Chase is my trusted name for all my financial needs. Their card has great benefits and is easy to use.

5 years ago

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Joy Hill Pleasant Grove, UT

Love my chase card - the downloads work really well with my Quickbooks application. Great customer service.

5 years ago

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Rob Whipple Mesa, AZ

Good help with customer service. They have a higher interest rate than my other credit cards. Easy online information.

5 years ago

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Sunny Perry Springville, UT

Had a rough month, sick for 2 weeks and missed work. Chase worked with the next months payment. Very grateful

5 years ago

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Madalyn Johnson Provo, UT

I love Chase. They have great customer service and are always available to assist me when I need it.

5 years ago

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Melissa Carreno Mesa, AZ

love my chase card and the services, have had no issues, great customer service, love chase, I bank with them as well.

5 years ago

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Steve schramm Salem, UT

Provide the usual credit services. Good online access for statements. Penalties can be high if a payment is late but that seems standard for the industry. Okay service.

6 years ago

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Troy Siren Gilbert, AZ

Love my card. Use it for everything. Have never had a problem with it and love the cash back feature.

6 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

Chase is great and always very helpful when I have a question - I only wish that they allowed for more than 180 days of data download at a time.

6 years ago

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Stacy Kay Salt Lake City, UT

It's okay. I have never had a problem with it. I use my points at different online dealers. Easy payment system. Good card when you are starting out to build your credit.

6 years ago

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Samantha Millville, UT

This is my favorite credit card to use! Low interest, and even had zero interest for the first year I had it!

6 years ago

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Maryayb Draper, UT

I love my chase Marriott Rewards card! I love earning points towards stays at Marriott hotels worldwide!

6 years ago Edited September 14, 2021

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Liz Becerril

I love Chase I been a customers for more than 15 years.

6 months ago

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Kibsaim Rebollar Austin, TX

Just recently got a chase card. The rewards program is awesome.

3 years ago

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Aleah Gree

The balance transfer promotions this card offers are great.

4 years ago

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walter alameda

Exelente..good costumer service ..the only banck where de costumer is first

4 years ago

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BEVERLY VAN GUNDY

Great I love all the free flights ,I but everyone of my perches on it.

4 years ago

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Larry Hawker

Very good to work with. There co-brand cards are excellent.

4 years ago

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Christina Kaysville, UT

We use Chase credit cards to build up points for travel. It seems to be worth it so far.

5 years ago

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Constance Goren Bloomfield, NJ

Very good customer service and always willing to assist i difficult situations

5 years ago

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Jill M. Bentleyville, PA

Their website is easy to use, for status information and payment information.

5 years ago