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6.0

Overall Score

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JR Galvan

They offer too high interest on their credit cards, customer support is good, but this is not a great financial institution.

2 years ago

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Baker

Been with Chase for about 12 years. Love the fact that I can do everything from their app.

2 years ago

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Ashley Jackson Memphis, TN

I like my chase card but there could be more rewards. Also the fees are a bit high. I guess it depends on the type of card you get.

2 years ago

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Amy N Sandy, UT

Chase credit cards customer service is very helpful and professional. Their app is easy to use.

2 years ago

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Gaju Shrestha Herriman, UT

Loved banking with Chase. Easy access to bank and ATM. Many perks for credit card.

2 years ago

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Dara Bottenhagen Chicago, IL

I bank with them and use their credit card. Great bank and very friendly people work there.

2 years ago

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Steve Colella Coraopolis, PA

They offered a great introductory rate for opening an account. Their app needs a lot of work and it is easier to navigate when on a computer.

2 years ago

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Jodianna Tallahassee, FL

I like how understanding they can be at times. I appreciate how much they gave me for my credit limit.

3 years ago

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Joseph Amstadt OK

Great cash back rewards program. Could get Christmas shopping done with gift cards from points.

3 years ago

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Jim Manchester, MD

Fast and easy to use. Always able to help when I need. The best card that I have.

3 years ago

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jingqi lei Rockville, MD

it is a card that can be used everywhere, you can get rebate once in a while. easy to manage your account from online.

3 years ago

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Tammy West Valley City, UT

Chase has always been easy to work with and answers questions quickly and professionally.

3 years ago

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Julianna Bateman Mont Alto, PA

We got our Amazon credit card from chase and have gotten alot of points back to spend on things.

3 years ago

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Megan Roper Pleasant Grove, UT

Have the Amazon credit card. Love the card and rewards, and their website is easy to navigate.

3 years ago

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Mike Salt Lake City, UT

I've always had a great experience with Chase. They have great costumer service and great benefits.

3 years ago

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Jungle55 Coeur d'Alene, ID

Recently added a Chase credit card to my wallet. Love the convenience, ease and perks!

3 years ago

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Vball Mom Logan, UT

Easy to use bill pay. Easy to accumulate points and view them. Nice reward system.

4 years ago

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Christina Elliott Moses Lake, WA

I have used Chase for years and they are reliable. I wish they rewarded their long-time customers somehow.

4 years ago

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Laura Aase Bountiful, UT

We love Chase & have had multiple accounts with them for many years . Great customer service!

4 years ago

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Kevin Liu Sandy, UT

Chase has been a good backup card for me with some promotions sometimes that I take advantage of

4 years ago

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DeeDee G. Dallas, TX

Great banking service! Awesome customer service when I had trouble getting my account set up!

4 years ago

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J Connelly Saratoga Springs, UT

Have had a Chase credit card for years. Good customer service and some great perks with their different credit cards.

4 years ago

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Eny Donnelly Port Saint Lucie, FL

I have this credit card , I loved special for traveling it doesn’t charge foreign fee

4 years ago

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Kimsreview Atlanta, GA

I have a Southwest Visa card and have been very happy with it. I am able to get points to take the kids on trips.

4 years ago

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Dave Marble South Jordan, UT

Love my Chase and the rewards, great benefits and options for everyone to choose

4 years ago

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Scott C. Lehi, UT

Good customer service - and competitive rates. I have been a long time customer.

4 years ago

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Michelle Schow Saratoga Springs, UT

Chase has some awesome rewards that you can redeem for cash, travel, or other gift certificates.

4 years ago

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Danielle Powell Long Beach, MS

Website is really easy to use. The interest free transfers was nice and helped pay off debt.

4 years ago

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Missy Mamros Warrendale, PA

One of the oldest credit cards I have. They are great and always reliable with no hacking.

4 years ago

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Amanda Warrendale, PA

My Chase Saphire Reserve card is SO WORTH IT. If you travel, it is by far the best travel card

5 years ago

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Todd Homitz Evans City, PA

Love my Disney Chase card. The rewards are great! Also great customer service support.

5 years ago

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Shanae Boully Kaysville, UT

I have a Chase credit card and I love it. I get cash back and haven’t had any problems.

5 years ago

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Jacob Ball West Jordan, UT

A lot of great deals on their credit cards and customer service is comparable to AMX

5 years ago

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Cathie Chavez Banning, CA

I have this card it’s ok i have never had any problems with them,they are good about helping when there’s a problem

5 years ago

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Jennifer Greenwood Draper, UT

They are very efficient and honest. They give low percentage transfers from other credit cards.

6 years ago Edited September 14, 2021

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Dave Brinton

I have a Chase Saphire card that I enjoy. I like the rewards I earn on every purchase.

6 years ago

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James Nelson Falls Church, VA

The company has done a fantastic job with my accounts. I don't have to worry about hidden costs!

6 years ago

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Amy Singleton Gilbert, AZ

we have had the freedom card for years and enjoy the flexibility with what we can do with our points.

6 years ago

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Brayden D. Gilbert, AZ

Chase was there from the start and I got my credit card from Chase and I don’t regret it one bit.

6 years ago

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Joanna Hester Gilbert, AZ

Use our credit card for everything and love the points we get to buy gift cards of flights!

6 years ago

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Casey

Love the customer service associated with chase credit cards. The account website is easy to understand and navigate.

6 years ago

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M Wilson Houston, TX

Easy to pay online website. Have both credit card and mortgage through them

3 years ago

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Cristine Gonzales Tallahassee, FL

Trash but not nearly as trash as bank of america. Much less amount of fees that they charge

4 years ago

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Munehiro Mitsuzuka

Able to speak to the real, live customer service right away

4 years ago

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Collin beckford

good rewards . easy to deal with .also they offer discounts at various stores

4 years ago

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Kathryn

pretty good, they have good benefits if you own Marriott timeshares

4 years ago

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RICK

VERY GOOD RESPONSIVE CLEARLY EXPLAINED AND GOOD REWARDS

4 years ago

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Helen Whatmough

Good response to any questions or concerns. Good travel benefits

4 years ago

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George Urban Austin, TX

no surprises, great fraud protection

5 years ago

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Sandra Bailey Indianapolis, IN

I've had a very good rate with them for 20 years.

5 years ago