Name: Chase
Rating: 4.4

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Elizabeth Prothro Albuquerque, NM

Interest rates are high and going higher but customer service is good.

8 years ago

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David Hieronymus Vancouver, WA

okay service; okay interest rate; okay everything. Just okay.

8 years ago

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Michelle Stewart Cornelius, OR

Customer services is null, not willing to work with long standing customers about interest rates or services.

8 years ago

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Sheila Sheets Ithaca, NY

Unexpected rate hikes when economy is not performing well; misleading promotions ending in NG results

8 years ago

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Jonathan Irizarry Newark, NJ

Intrest rates and also customer support has downgraded from what it was at one point

8 years ago

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Kim Fahrni

Chase offers fair incentives. The application process is quick and easy.

8 years ago

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Mario Renteria Jr San Antonio, TX

Never helped with lowering rate, always kept me in the high twenties just to make money off me I feel.

8 years ago

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MERRY C WEHRLE Peoria, IL

good service, on time payments get me a higher credit limit

8 years ago

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Richard Upjohn Sausalito, CA

They're Knowledgeable reps who speak english

8 years ago

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Carlos Budd Lake, NJ

Decent costumer service and interest rates are alright

8 years ago

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Ann Falcone

Rated 9 for cusotmer service, ease of use on mobile app

8 years ago

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STEWART ABBOTT

I like Chase overall but, had some problems signing onto my account online.

1 year ago

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Liz Becerril

I love Chase I been a customers for more than 15 years.

1 year ago

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Sandra Foster Shreveport, LA

I like my local branch customer service .

1 year ago

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Louis

love their cash rewards program long time.

1 year ago

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Nick Engledow Avon, IN

Great bank, excepted everywhere. Good rates and cash back rewards

1 year ago

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Clar lau

I was using chase freedom card for paying bills but had high interest rate on transactions.

1 year ago

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Adalberto Rodriguez

Student Visa card with no fees! Thank you chase!

1 year ago

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pablo j claudio

Very good credit interests on merchandise.

1 year ago

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Desdenova Puyallup, WA

Good service, a little slow on account standings but still good

2 years ago

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Toddie Gray Beaufort, SC

GREAT REBATES AND DEAL On point with business as well

2 years ago

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John Stoll

Great card great customer service no complaints here

2 years ago

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Michael Caslander Sunnyvale, CA

Web site easy to negotiate. Monthly payments fall well within a persons budget.

2 years ago

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barbara friend Mariposa, CA

Love the cash back program on Amazon purchases.

2 years ago

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Laytania St Louis, MO

It is a good way to improve your credit score or start credit, but know that the interest rate is a thief.

2 years ago

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Deborah Welch Nederland, TX

You can send money to family thru Zelle.

2 years ago

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JAMES CHRISTIANO Massapequa, NY

GREAT BANK. AWESOME CUSTOMER SERVICE. THE BEST

2 years ago

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Tanya Fasanella Lake Havasu City, AZ

Chase is a cool bank ..They are always friendly

2 years ago

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Susan Springfield, MO

Easy to work with, web site is fantastic. A+ company.

2 years ago Edited August 18, 2023

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R K

Excellent app interface with great customer support

2 years ago

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Terrunder Columbus, GA

I love my Chase Card. Customer service great.

2 years ago

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ramesh pothuru Morrisville, PA

chase offers flexible payment plan on bulk purchases.

2 years ago

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Hector

Great customer services and support . Accepted anywhere

2 years ago

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sngbrdlive Denver, CO

Love the notifications and great customer service

2 years ago

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Aracelis Correa

They really love helping there customers

2 years ago

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katelyn branham

A great bank. Very helpful, secure banking.

2 years ago

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REBECCA Simi Valley, CA

Easy online banking. Great internet access.

2 years ago Edited April 27, 2023

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Karen H Feltham, HNS

Great perks. I have a United explorer card

2 years ago

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AmvnRa Egypt Lorain, OH

The interst on Slate Credit could've been a lot lower!!!

2 years ago

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Nancy Hetzler-Nelson Brooklyn, NY

Have enjoyed working with Chase. Good money earned back

2 years ago

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Michael McBride Chicago, IL

Chase is a great Bank applaud the customer service

3 years ago Edited December 5, 2022

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Susan Bowes Aberdeen, WA

they were very nice and helped me with any questions i had

3 years ago

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Pete Dizbon Sequim, WA

Great card to have ! Excellent customer service !

3 years ago

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Judy Herell Buffalo, TX

Excellent fraud notification, helpful if this occurs

3 years ago

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arie1985uk Tel Aviv, TA

If you have an issue with them then it's permanent for life including credit cards - I don't trust them.

3 years ago

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juan garza Ennis, TX

had a checking account with chase so many hidden fees. bank mngmnt fees seceterial fees . wher e does it stop.

3 years ago Edited September 6, 2022

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Robin Blinn Houston, TX

Their website is among the best banking websites

3 years ago

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Marie Sydnor Baltimore, MD

Great starter card, and the rewards you can earn are awesome

3 years ago

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Rena Patel Edmond, OK

Great customer service!! Excellent mobile app:)

3 years ago

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Sharon Benjamin Baltimore, MD

Had there card awhile ago was pretty good not at of charges added on.

3 years ago