Name: Chase
Rating: 4.4

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Renee Kratt Marion, IA

We have been loyal customers with chase for over 30 years. Never had a problem and their site is very user friendly.

1 year ago

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Maria Juarez San Jose, CA

My experience with Chase credit card is how easy it is to apply for credit increase. I also appreciate other offers.

1 year ago Edited January 2, 2024

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Dahlia West Hills, CA

My Chase Visa is great! Visa is accepted everywhere unlike other credit cards. I have not experienced any issues while using my cradrds.

2 years ago

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Peter Fucci Medford, NJ

Fantastic credit card that gives us enough points to travel free with Southwest Airlines Chase card.

2 years ago

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Reb R

Interest rates are stupid high, but they have been very good about notifying us and taking care of fraud issues so I appreciate that

2 years ago

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2L8 iwon Westfield, IN

I’ve had a great experience. I love how easy it is to use their cards and atms. I use the it everyday and have had no problems at all

2 years ago Edited September 13, 2023

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Benjamin Milligan Dennis, TX

Like Chase a lot. Good cash back rewards. Not necessarily the highest limits, but still a good card to have.

2 years ago

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Dee Blackstone, MA

I have the Amazon Chase card and I get 5% cash back when shopping at whole foods and amazon.com. it adds up.

2 years ago

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Emily Jacobson Castle Rock, CO

Chase bank, by far is the best when it comes to having a checking and savings account. The app is super easy to use!

2 years ago

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Robert Horn II Pahrump, NV

Great credit card to have on hand. No annual fee. Reviewing your credit card charges online is made simple by Chase.

2 years ago Edited August 1, 2023

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Maya My McDonough, GA

Had a slight hiccup applying but once it was resolved, it was smooth sailing. I love my 12- month interest free special.

2 years ago

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James Anderson Renton, WA

Have savings checking and a SW airlines visa and have never had issues with any of their accounts or banking practices.

2 years ago

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Rachel Birmingham, AL

I have enjoyed using this credit card for the past five years. Good deals with points and easy to set up.

2 years ago

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Richard

website is difficult to use at times, finding where you want to go for recent transactions and payments. Statement easy to find.

2 years ago Edited June 14, 2023

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kristina Pearland, TX

Their app is easy to use to pay and find out other credit card info. Interest rates are high though like most credit cards

2 years ago

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Jeff Gerbino Spring Hill, FL

Been with them a long time and they are reasonable about reversing charges on many things from credit cards to debit cards.

2 years ago

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Mary

A bank you can depend on.. Great banking app and good customer service make Chase superior to other banks

2 years ago

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Donna McEleny Largo, FL

I have had good service with my Chase Credit card. Would recommend to anyone looking to get a credit card.

2 years ago

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Rebeka Melber Washington, DC

Big fan of chase! All my personal and company cards are through them. Their reserve card is a must have for travelers!

2 years ago

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Christi Elizabethtown, KY

I enjoy the use of such a popular credit card but it is sometimes very difficult to get in touch with a real person to solve any problems.

2 years ago

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Elena Saint Augustine, FL

I really like my Chase card, especially the one through Southwest Airlines, which has really good incentives.

2 years ago

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kevin bowling Pikeville, KY

I didn't expect the help we got from there customer service.tgey knew what they were doing an helped us trough a bad spot .

2 years ago Edited March 2, 2023

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Dellise Lauderdale Louisville, KY

Been a customer with Chase over 15 or more years, people always have been helpful and kind.with there service.

2 years ago

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Allyx Hilterbran Blanchard, OK

These people are awful and they’re criminals using loopholes to succeed. I have a small bank account, and then two big bank accounts. Capital One is much better overall, and I’m sure a homeless man would be too. I can’t express my dismay for Chase enough.

2 years ago

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ENRIQUE GODINEZ Norwalk, CA

Zero Customer Service, trying to get one of their credit cards, with an "excellent" FICO score above 790, was not good for these folks. I dump them and ended -up with better credit cards with very comfortable lines of credit.

2 years ago

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Christa Huntsville, AL

I love this card I always receive cash back on purchases an they always have great deals on other stuff as well

3 years ago

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Tess Rangus Puyallup, WA

Chase has the worst customer service and longest hold times. My bank account was closed without my knowledge after I was a victim of unemployment fraud. My paycheck was direct deposit. Account was closed. Took me 3 months and a call to the local News. Thumbs down.

3 years ago

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Jenny Hite Kansas City, MO

I have been a Chase customer for many years and, other than the interest rate is too high (which they all are) I find Chase very easy to work with.

3 years ago

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Frances Gallman DC

I really like Chase because they don't stress you about the late fees. I've been a loyal customer with Chase for about two years now

3 years ago

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Garth Kline Eugene, OR

High interest rates sneak up on you. They will raise your credit limit without notice and you could end up with much higher payments if you aren't careful. Always read the fine print!

3 years ago

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Jillian Grand Rapids, MI

I signed up for Chase for balance transfer only. Ended up using a check for a large car repair that offered 24 months interest free. Definitely came in handy!

3 years ago

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Kathy Gonzalez Chandler, AZ

Very good experience so far. Easy to access my card info online. They question usage that is unusual.

3 years ago

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Kim LaCost Philadelphia, PA

Credit card works well, customer service is excellent. No problems to speak of, just a Great experience.

3 years ago

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Melissa Mercado San Antonio, TX

Excellent fraud protection and customer service. Chase is an all around great company from a client's perspective and generally attracts really nice employees.

3 years ago

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Shannon Renee Chagrin Falls, OH

I find banking easy with Chase. They have many locations and their online and mobile app are easy to use.

3 years ago

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Tony Bethlehem, PA

Chase was the only company that reached out to me during hard times (Covid). They waived my late fee. Good customer service. Decent APR.

3 years ago

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Craig Welter Grayslake, IL

I stopped using my chase card and replaced it with a card from another bank. The chase rewards aren't as good as the other bank, and I find the chase online experience to be more difficult to navigate than the other one.

3 years ago

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Jill Bonifay, FL

I love Chase. They are efficient, easy to work with, and always have answers to any banking question

3 years ago

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Tim C Salt Lake City, UT

Chase credit cards are generally pretty competitive with good rewards. Rates are a bit higher but pay them off quickly.

3 years ago

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Alex Gohlke Troy, MI

chase is an excellent card! used everywhere to maximize that cash back and extra benefits at gas stations too

3 years ago

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Brian Cowley Riverton, UT

Had several cards with Chase. We have liked their balance transfer products especially. They have the best balance transfer products.

3 years ago

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Stacy Carter Red Cliff, CO

I really like my chase card. We get excellent airline miles and the customer service has been helpful.

3 years ago

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Heather Schmid Phoenix, AZ

I have been with Chase over twenty years. The only benefit is convenient atms. They started charging for money orders and certified checks which is ridiculous.

3 years ago

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Rocio Diaz Tallahassee, FL

Chase credit cards are fantastic. They have amazing perks, rewards, and benefits and discounts for students.

4 years ago

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Carolina camacho

I was not a fan of Chase when I banked with them. I had to switch to other banks as other banks offered better benefits and deals, and I was able to save more money with other banks. Customer service was mediocre.

4 years ago

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hminfo Olney, MD

My Chase credit card is my preferred credit card. I like the features it offers, such as the cash back program.

4 years ago

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Jun Chen Rockville, MD

I have credit card from Chase. It is easy to use and have good rebate for purchase, especially in international trail, it is safe to use.

4 years ago

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Louisena Osias Tallahassee, FL

Excellent customer service! Also, l love the app where it's so much easier to transfer money to my accounts.

4 years ago

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Berit Green Arlington, VA

We love our Chase cards. We’re always thrilled with the reward options and that makes it our favorite.

4 years ago

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Alexis Hirschi Idaho Falls, ID

I don't use this Bank normally but I have a Chase credit card and seeing the balance and paying the card has always been very easy.

4 years ago