Founded in 1994 in Richmond, Virginia, Capital One offers a number of financial services, including credit cards, banking services, loans, and investments.
Capital One offers attractive rewards to its cardholders. For example, the company offers the Quicksilver card, which gives members every tenth Uber ride for free, and the Venture card, which gives members two miles per dollar on all purchases.
For some of its cards, Capital One offers introductory APRs of 0 percent for the first nine to twelve months.
Capital One does not charge foreign transaction fees, which is a nice benefit for cardholders who travel frequently.
Capital One provides its customers with the ability to view and monitor their FICO score at no additional cost.
Capital One offers a number of fraud safeguards, including putting its associates through security training, putting social security number protections in place, and providing secure electronic funds transfers.
Capital One offers a few cards that charge an annual fee of $0. However, this rate might only apply to the first year of the card, after which customers can expect a climb in annual rates.
Capital One charges a fee for late payments, which can vary depending on the card.
I'm rebuilding my credit and was approved with a low limit but after 5 months of on time payments it was raised substantially.
Low interest rates with low monthly payments. There trustworthy and make it very easy to get informed about what's happening with your account at all times.
Ease of use, making payments, amd resolving any issues that may arise.
Susan J Rentz
Great Customer Service and fraud monitoring.
Highest level of security and support of all my credit cards. Critically important to me. And one of the better cash rewards.
Good security; they have twice caught fraudulent charges.
Good to help rebuild your credit. The increases vary. APR depends on your credit score. Make paymemts on time and keep your balances low.
Got lower interest rate through my credit union
Excellent Customer Service Great Products, Clear Navigation on their websites.
Great offers to help rebuild credit, refinance or purchase a new car.
Charon Anne Mazloomi
Always willing to answer questions and the mobile app is super easy
Robert E Madden
The're accurate & competitive and do what they're supposed to do
Customer card was good to use and never declined
Excellent service and accuracy . Easy to reach customer service.
intrest rate could be lower and rewards higher
Excellent customer service and high quality products
Great customer service. Gave me a chance to rebuild my credit when no one else would.
Cash back is the best of any card that I use. It is for all purchases.
Excellent fraud protection; credit monitoring.
Easy online access and email alerts for every purchase and 1.5% back on everything without a yearly limit on the amount back.
Useer Friendly and always helpful and immediate response when issues arise
Low interest rate; if you want my opinion don't force me to leave a certain number of characters, take what I give you
I have loved everything about my Capital One Credit card. They are really good at keeping you updated on purchases and even alerted me to when there was a potentially fraudulent purchase on my card which it was! I was able to dispute the purchase easily and get a new card. The 1.5% cash back on all purchases has been a great thing too! I haven't ever had any problems with the company.
I love my Capital One card. It's accepted everywhere and makes purchases easy. It's great to use it for renting cars when I travel because it Capital One includes insurance at no extra cost. I especially love the 1.5% money back on ALL purchases that I make!
Is a good credit card but not as good as others plus they charge a yearly high fee I have asked them to changed it or switch my credit card to another but they keep denied to help me. I really wish I can paid them off.
Their interest rate is sky high and if you're a minute late on payment they harass you nonstop. Also, they sell your information to marketing companies.
Gave me a chance to build my credit. Interest rate reasonable.
Good customer service. Good rewards. Ease of use. Ease of payment.
Andre R Golden
No annual fees just wish interest was lower
Easy to review acct online and complete monthly payments
Good relationship with them and have a good history with them
Great company. They are very helpful with questions. They have a great app, as well.
Convenience and technologically advanced website for account management
WALTER MCCOY JR
Never had any problems , customer service is great
Because they offer cash back in gas or market spending
Capital One is easy to work with. Would recommend to others.
Excellent customer service when needed was given a credit increase without asking
Clear statements, great customer service, website options, great rewards, concert sponsoring
Capital One CC services are very efficient and manage their accounts well! i enjoyed a long relationship with them and they were supportive when my life situation changed for the worst. no job, no income and they stood by me. unfortunately, my life didn't change as fast as i needed it too. i understand what had to happen but i am going to pay them back what they gave me. they game a lot of respect!!
I have been with them over 15years and they refuse to give me a lower interest rate
Excellent customer service and attention to details of any issue. Very prompt and you can bypass the automated system and speak with a "real person" in fairly short order.
Easy to obtain a credit line and if you pay in a timely matter and more then the minimum your credit limit will grow
They tell you over thw phone to call back after 1pm est to make a payment. When you call you find you were charged a late fee of $35 because you paid after 1pm. Scandalous.
Proactive and great service and they always provide timely notices and keeps our privacy
They are great to work with and I love the travel rewards.
Love the card, not to pleased with the annual fee
It's easy to pay on time, the cashback is pretty decent, and I'm all for zero fees.
I've never had any issues with purchases, billing, online payments, etc..
They give a 1%cash back but the interest rates are to high.
Easy to apply. Good beginning balance and increase with on time payments. Good customer service.