As the fifth-largest consumer bank and eighth-largest bank overall in the nation, Capital One offers banking services with a focus on helping consumers find financial success with credit cards.
Capital One offers credit cards for all credit levels, making it one of the most popular choices in the industry — no matter if you have bad credit or excellent credit, there are options for you.
Backed by positive customer reviews, getting a credit card with Capital One is a great option for whatever your financial need may be.
Continue reading for pros and cons, and verified Capital One reviews from real customers.
Capital One offers 19 different types of cards, allowing you to choose the best credit card based on your credit score, rate and fee preferences, and different rewards offerings.
Capital One seeks to provide a credit card option for every consumer. Those who are looking to rebuild credit can apply for a secured credit card, an offering that is not available with every credit card company. Those with excellent credit can choose from various cash back cards, or pick a rewards credit card, offering points or miles on airlines, hotels, or other travel expenses. Capital One also offers store credit cards for those with excellent credit scores.
Each credit card listed on Capital One's website lists the purchase rate, transfer information, annual fee, and credit level required for approval, making it easy to see at a glance what options might be best for you.
Capital One offers a secured credit card for consumers with bad credit, or those trying to rebuild credit.
Secured cards require a security deposit, which becomes your credit limit. Capital One requires a deposit of $49, $99, or $200 for an initial credit line of $200. This secured card is unique in that the security deposit is refundable, and the customer will be automatically considered for a higher credit line after six months. The card does not have an annual fee, but the APR rate is relatively high, at least compared to regular credit cards, at 26.99 percent variable APR.
For the majority of their cards, excluding secured cards used for building credit, Capital One offers attractive rewards to its cardholders.
Rewards vary based on each card. It is important to note that some cards do not allow rewards, including cash back, on all purchases. Some cards, such as the Savor® Rewards and SavorOne® Rewards cards only offer cashback on dining and entertainment. It is important to read all details provided to choose the rewards card that will best fit your needs.
Capital One offers credit cards with a 0% intro APR, which is not necessarily unique to this card issuer. For those with excellent credit, they can apply for a card that will not require interest rate payment for the first 12–15 months.
Consumers with poor to fair credit will not be approved for cards with a 0% APR offering, and can generally expect higher rates.
Capital One does not charge foreign transaction fees, which is a nice benefit for cardholders who travel frequently. Instead, foreign purchases will be automatically converted at the foreign exchange rate at the time of payment processing.
Through CreditWise® by Capital One, customers can access and view their credit history at no additional cost, and with no ramifications to their credit score.
It is important to note that CreditWise uses a different credit scoring model than the commonly used FICO score model. Both models are based on similar key factors that lenders look at when considering you for a credit offer.
Customer security is Capital One's top priority. To protect a customer's credit card information, as well as bank account and debit card information, Capital One offers a number of fraud safeguards. Its associates are required to complete security training, and there are systems and protections put in place to protect a customer's personal information, such as their social security number.
If your card is lost or stolen, Capital One has listed phone numbers that you can call for immediate assistance. Upon contacting Capital One, your identity will be verified before account information is discussed or shared.
Capital One offers credit cards with no annual fees, but there are various cards that have a required fee. Annual fees range from $39–$95, which is significantly lower that other card issuers, such as American Express that has some cards with an annual fee of $250.
However, the higher the annual fee, the bigger the rewards that can be offered on that credit card.
Capital One charges a fee for late payments, which varies depending on the card.
Their interest charges and policies are out of line
Lee Roy Russell
popular & easy to access website..never had any trouble with this company before
It is help my credit bill very quickly and it is recognized everywhere
They are good and i like them the customer service is real good they help you
always there when I need them and have readly increase my credir lines when needed.
interest rate to high, will not use again after I pay balance off.
Great service, love the cash back, however dislike the high interest rate even though I have fairly good credit.
Great service; double miles on every purchase. Etc.
To get credit from capital one is to easy, for some that may be a good thing but for others not so good. Then the interest is to high.
a good balance of low interest and perks
Capital One has been great! I have been with them for 19 years and they have always treated me well. They have even upgraded my card and credit limit several times. They also have 1.5% cash back.
very helpful. capital one was there to help me re-build my credit, but unfortunately, I am back to financial hardship with an earning "cap" at current employment.
They been very helpful.nice thoughtful and understanding.
Steven N Lacks
Good service, no problems with hidden fees or questionable balances.
I have never had a problem with them , I have called them to ask for different payment date and they accommodated me
They're a good company, however, when I was unable to make payments resulting in a charge-off, they wouldn't allow me to receive another card in the present.
I got a cash advance on this card and now every single month they charge me like crazy high interest 25 percent just for that one transaction. I think it's a ripoff ! Rates wasyyt to high !
High limits with easy terms. 0% introduction offer
What's in your wallet? I have more cash now to Capital One! They were recommended by a financial friend and could not be happier with the rewards I receive from them. I can even use points as cash to pay off my balance! Point help not feel so guilty when I travel too. Win, win!
Never any problems with this card. The customer service is excellent.!
All services fine, just a little high on interest, and they never reduce it.
They do not put their customers first, rather they take the word of their company companions(businesses)
John R Switzer
They would contact me when something appeared that shouldn't have.
I'm rebuilding my credit and was approved with a low limit but after 5 months of on time payments it was raised substantially.
Low interest rates with low monthly payments. There trustworthy and make it very easy to get informed about what's happening with your account at all times.
Ease of use, making payments, amd resolving any issues that may arise.
Susan J Rentz
Great Customer Service and fraud monitoring.
Highest level of security and support of all my credit cards. Critically important to me. And one of the better cash rewards.
Good security; they have twice caught fraudulent charges.
Good to help rebuild your credit. The increases vary. APR depends on your credit score. Make paymemts on time and keep your balances low.
Got lower interest rate through my credit union
Excellent Customer Service Great Products, Clear Navigation on their websites.
Great offers to help rebuild credit, refinance or purchase a new car.
Charon Anne Mazloomi
Always willing to answer questions and the mobile app is super easy
Robert E Madden
The're accurate & competitive and do what they're supposed to do
Customer card was good to use and never declined
Excellent service and accuracy . Easy to reach customer service.
intrest rate could be lower and rewards higher
Excellent customer service and high quality products
Great customer service. Gave me a chance to rebuild my credit when no one else would.
Cash back is the best of any card that I use. It is for all purchases.
Excellent fraud protection; credit monitoring.
Easy online access and email alerts for every purchase and 1.5% back on everything without a yearly limit on the amount back.
Useer Friendly and always helpful and immediate response when issues arise
Low interest rate; if you want my opinion don't force me to leave a certain number of characters, take what I give you
I have loved everything about my Capital One Credit card. They are really good at keeping you updated on purchases and even alerted me to when there was a potentially fraudulent purchase on my card which it was! I was able to dispute the purchase easily and get a new card. The 1.5% cash back on all purchases has been a great thing too! I haven't ever had any problems with the company.
I love my Capital One card. It's accepted everywhere and makes purchases easy. It's great to use it for renting cars when I travel because it Capital One includes insurance at no extra cost. I especially love the 1.5% money back on ALL purchases that I make!
Is a good credit card but not as good as others plus they charge a yearly high fee I have asked them to changed it or switch my credit card to another but they keep denied to help me. I really wish I can paid them off.
Their interest rate is sky high and if you're a minute late on payment they harass you nonstop. Also, they sell your information to marketing companies.
Gave me a chance to build my credit. Interest rate reasonable.