Name: Capital One
Rating: 4.3

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Melanie Rio Rancho, NM

Love my Capital One credit card! Signing up was easy, paying and checking balance is easy with the app, and customer service was great on the very few times I’ve had to use them.

5 years ago

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Crystal Edwards Pleasant Grove, UT

Capital One has been amazing at monitoring our account for any possible fraudulent charges. They are very good at protecting their customers. We get texts and phone calls if there is anything suspicious.

5 years ago

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Sarah Watters Quinlan, TX

Capital One credit cards come with all sorts of perks, from cash back to credit monitoring, it's a good card to have in your wallet. One benefit to cardholders is their pre-approved auto loan program. Easy, no-hassle process.

5 years ago

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Cassandra Sunnyvale, CA

I started with a Capital One credit card (Venture) and have been so impressed that my husband and I moved all our banking to be through Capital One. Their mobile app is so easy to use, and they have ATMs everywhere.

5 years ago

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Jennifer Smith Salt Lake City, UT

We love our Capital One credit card. We have used the rewards program to save points towards travel. This company is helpful and eager to answer any questions we might have.

5 years ago

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MICHELLE Mesa, AZ

I am usually really good at paying my bill on time, but one month I simply forgot about it. I called customer service and they saw my history was good and they reversed my fee. I was pleasantly surprised. The man I spoke with was friendly and understood. I also love that I can check my credit through their services

5 years ago

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Scott Lyle Gilbert, AZ

Capital One provides awesome service to card holders. Easy to use app, understandable bill statements and trustworthy when it comes to protecting your money. Very well run company.

5 years ago

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Brandie Rudy West Jordan, UT

Great rewards, low interest rates, no annual fee. Everything that is attractive about a credit card. Opportunities to pay off higher interest rate cards as well. I have no complaints about my Capital One card or account.

5 years ago

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Brody B Orem, UT

Best card we have with the best benefits. All around it is a great choice for anyone needing a credit card. Enrollment is easy and their customer portal is awesome. Check them out!

5 years ago

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Lindsey B Orem, UT

I have had a Capital One credit card for many years and have kept it for a reason. The rewards are great compared to other cards and the customer service is always more than helpful! I would recommend Capital One to anyone.

5 years ago

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Emma Olson Lehi, UT

I have had a capital one credit car for almost a year and I haven’t had any problems. The app is easy to manage and makes it easy to keep up with payments. I would recommend capital one credit cards to everyone.

5 years ago

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nathan brewer Lehi, UT

I was upset when I learned my Cabelas credit card was switching to Capital One, but after using it for the last couple of months I have found it to be very easy to use the card and the website.

5 years ago

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Mia Hernandez Tempe, AZ

capital one was my 1st credit card and to be honest i love it its helped me alot and my monthly payments are manageable i would recommend this as a first time user credit card

6 years ago

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Shawn American Fork, UT

We like our capital one credit card. It seems to pay back good rates and simple statements to use and see what’s happened during the month. They are always good at protecting our security if there’s ever an issue or something suspicious on our account.

6 years ago

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Eric San Diego, CA

Just got my first card through Cap1 and I have not used it yet. I am using it to build credit and got a good rate from them. Signing up for the card was very easy and I was approved darn near instantly. They recommended I download the app as well that does a ton of great stuff to make your credit card experience better.

6 years ago

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Lydia Arnold Alpine, UT

We've had Capital One for as long as I can remember. We pay it off every month but earn points when we make our purchases. When I've needed help from customer services, they've always been great to work with.

6 years ago

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Dylan Curtis Pleasant Grove, UT

I've been a cardholder with them for several years and have enjoyed the convenience and knowing that I have something in case of emergency. It's come in handy a couple of times, and I'm grateful for it.

6 years ago

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Karen Anderson Lindon, UT

I recently got a capital one credit card. I am so very impressed with the interaction I have had with them. They were quick to answer a question that I had about activating my card.

6 years ago

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Tori Miller Draper, UT

We have had a credit card with Capital one for many years and love how easy it is to use their online and automated phone services. It is so easy and accessible to make a payment or check your transactions. The interest rate isn't the best, but we like how you accumulate points and can buy things with those points.

6 years ago

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Shari Evers Lehi, UT

I really like getting rewarded for using a credit card. We have athletes in the house that require us to go out of town. With tour Capitol One card we are able to use it towards travel and earn rewards for future travel. Love it!

6 years ago

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Lisa West Jordan, UT

I love Capital One for my credit card company. I love the cell phone app, the ease of use and I love the feature that it alerts you of every purchase immediately. This feature makes it simple to keep track of.

6 years ago

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Sarah Fairfax, VA

I really like their credit card and they make it very easy to link your credit card account to your bank accounts for easy payments and such. They have a good cash back/rewards benefit.

6 years ago

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Verified Customer

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Maria F Saffioti

When my card was compromised they were helpful and very professional.

4 years ago

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goodfelluz Stratford, CT

I liked the ability to use the card but what I don't like is they charge so much in monthly fees.

4 years ago

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Caroline Ahoubim

Signed up to get discounts for online purchases. It has definitely lived up to it's promise. Thank you!

6 months ago

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Sonia Bacon

A great card to have for my car rentals and traveling. Customer service are always there when you need them

6 months ago

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Dick chester Columbia City, IN

Mailed a CC payment to them and they supposedly never got it. Charged fees and interest. Finally 2.5 months later they finally cash the check!!!!! I seriously doubt the problem was with USPS because all the other mail I mailed with the cc payment made it fine. So they get paid twice and get all the interest and fees too. How convenient. Could be their way of forcing you to go paperless and set up auto pay. Wonder how many this has happened to?

1 year ago

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Anoushka Ahuja Lecanto, FL

I love the Capital Card, it has the best cash percentage return, the customer service is phenomenal and I have redeemed most of my points for travel

2 years ago

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Noa Ranoa Vista, CA

Great interest rate. Great service. This is a great company. I love my C1 cc. These guys are always with me and the fraud protection is 5 Stars.

3 years ago

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LeAnn Baytown, TX

My first credit card. Capital One is great for credit card beginners. And now they have some great option for getting points.

3 years ago

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Shelbi Griggs Houston, TX

Always have loved capital one, they never try to trick you or anything and have been able to build my credit score with it.

3 years ago

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Mariana Arteaga Perez Danbury, CT

I’ve been using this company. For years and I love the automatic messages I receive plus they have a great money back program.

3 years ago

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Willie Sneed Dallas, TX

One of the worst credit cards you can ever have insecurity is non-existent security is a joke I had identity theft for that I'm still trying to fix I send them my payment in Dallas all my life all of a sudden I see a bill for me to San Francisco I had to find it they sent me a bill for it for bed and breakfasts in San Francisco how crazy can you be

3 years ago

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carole abel Palm Coast, FL

just made a significant payment on my Capital One Platinum card but interest is still extremely high. i have a small balance to pay off and contacted capital one to see if interest rate could be negotiated or even card type. Spoke with a few CSR's and T2 escalation reps and they did not impress me at all- one CSR DID make a useful suggestion and told me to make a few smaller payments within the month. i will try this way again, i used to do this when i could afford it but as the holidays approach- i dont have this luxury but i will see after New year or close the account :(

3 years ago Edited December 13, 2021

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Jay Bartels Lutz, FL

I can highly recommend capital one credit cards . They have great customer service and are willing to work with you through hard times

3 years ago

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Laurel

Customer Service when you call always sent to another country and information is not as secure over there annoying. And they make you repeat everything because they do no understand you

4 years ago

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Joann Scott

When I was unable to pay my full minimum payments due, they worked out a payment plan for me to help me get back on track.

4 years ago

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Chad

When I make a payment I have instant access. They do not just raise your limit to raise it and their ap is very user freindly.

4 years ago

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Darren Cardwell

They are extremely customer friendly as they take great care with customer service issues and all aspects of their user services.

4 years ago

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Janice

I was a loyal customer and I made a purchase online and reported to capital one of my purchases and how I didn't want the online company to do any other purchases on my account I gave capital one my confirmation number that I was given from the merchant. I was afraid it would happen that's why I provide the information to stop any transactions.But they refused to listen to me I have no reason to lie but long story short I no longer do business with that card I was a loyal customer for over 25 Years and they chose not to believe me.And chose to take my business some where Else.

4 years ago

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Matthew Haine

Decent company. Account security could be better and the interest rate lower. And they could do a better job of following up promptly on questionable purchases.

4 years ago

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Josh

Honest, just pay attention to detail. The company is up front not trying to trick you into debt. Good rewards when used correctly

4 years ago

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Lori Fletcher Saratoga Springs, UT

Best balance transfer rates and minimal fees. Usually you can get a 15 month zero interest on your first balance transfer. Easy to use mobile app.

4 years ago

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Kenneth McWhorter

I have had a good experience with them. I like how they work with the customer and their payment arrangements and how they offer a large variety of services.

5 years ago

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Cynthia and Warren L. Stovell

Upon sign-up, spend $3,000 in the 1st three months, and receive a $500 cash cash back reward! Great customer service experience!

5 years ago

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Bryon Walters Beaver Dam, WI

I had my credit card shut off because Capital One didn't send me the monthly bill. I pay my balance every month, credit limit is 3 times the amount owed and I called immediately when I received the July and August bill on the same day and told customer service about the issue and that a check would be sent the same day. They still shut the card down so I had no credit card over the Labor day weekend. Less than impressed I would never treat one of my customers in such a manner.

6 years ago

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Thomas Hullinger Pleasant Grove, UT

Credit One has so many options in credit cards. I have been able to personalize them and get the rewards program that I want. I also like their rates.

6 years ago

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Kaleb Herbert Gilbert, AZ

Love this card. Interest is high, but I knew that before getting it. Great customer service and love the credit wise report I can check anytime.

6 years ago

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john a williams

they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.

6 years ago

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Maryayb Draper, UT

I love how easy it is to use reward points for travel with this card. The points are a huge benefit of carrying this card

6 years ago