Name: Capital One
Rating: 4.4

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Verified Customer

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Jean Mapes Bradenton, FL

Fairness easy to deal with responsive when contacted

3 years ago

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Nicola Nicely

Been a member for over 4 years they've Been very good and reliable

4 months ago

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Fernando Calo

Excellent benefits for travelers or any other how constantly buy.

4 months ago

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Doug Harbour Denver, CO

Excellent customer service and communication about my credit card.

5 months ago

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Araceli Douglas, AZ

I have one card with capital one and i received a cash point , it’s amazing!!!

6 months ago

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Sonia Allen The Bronx, NY

Been a customer for a while always great customer service,will always be my bank.

6 months ago

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Cat Blais Lake Worth, FL

I love my Capital One card ! I get almost instant notifications on my purchases.

6 months ago

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Kimmie Madison, MS

They gave me a chance with a Rocky credit history and for that I’m thankful. Going to definitely keep this card.

6 months ago

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Jennifer Patton Lynn Haven, FL

Have been with them for years and appreciate the customer service and help all along.

7 months ago Edited September 8, 2023

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michael tranumn.o Concord, NC

I had a bad situation with them concerning a account that some hacked of mine now im still trying to pay it off

7 months ago

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Linda Russell Republic, MO

Working with capital one has been very easy and satisfying. Been a customer for a long long time

7 months ago

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Cynthia Green Markham, IL

Great company if you're trying to build your credit. Good cashback offers as well.

7 months ago

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Doug Derry San Jose, CA

Great rewards! Rewards and cash back offers are for so many stores, restaurants and gas stations.

7 months ago

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Benjamin Milligan Dennis, TX

Solid company. I have a few cards that are typically lower limits and ok rewards. Not the best or the worst out there.

8 months ago

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Judy T Lawrenceville, GA

Capital One is great so far. No complaints. Interesat rate is not too high. Customer service is great as well.

8 months ago

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Emily Jacobson Castle Rock, CO

Capital One is wonderful. They offer great rates, and their customer service is great!

8 months ago

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enelson3903 Bowie, MD

Capital One is a fair company. Had problems and had to make a settlement and they allowed me to get another card.

2 years ago

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Rom Mendawi Reseda, CA

I have been with capital one since 2010! Just recently I have to deal with their customer service from a different country that they have no idea whatsoever about the US! Very disappointed!

3 years ago

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MindyV Lubbock, TX

Capital One is a HORRIBLE company and can't be trusted at all!!!! When I was first married, I received a Capital One credit card. They constantly lied to me and they really screwed me with their fees. Even when I tried to use a credit consolidating company, Capital One was still a nightmare. I don't trust them at all. Never have, never will!!!

3 years ago

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K

They gave me credit when no one else would. They gave me the chance and opportunity to fix and re-establish my credit score

4 years ago

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Teresa Wehunt

Excellent , great customer service, rewards for use. Love this card. Always trust my Capital One card

4 years ago

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Doris Reed

They have always done me right. I like their service. Talking to an agent is sometimes very trying. Still a good card.

4 years ago

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Don Chambers

Excellent service, no annual fee, nice rebate, and no international exchange fees. What more do you need?

4 years ago

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Jeff Schwart

Great customer service when needed, they have your back, the card we use has 2% cash back and we like that very much.

4 years ago

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Janice Tezack

They do not judge you and your credit score. They are very helpful and give you chances when other companies won't

4 years ago

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Claudia

Excellent service. Quick in response if they detect a fraudulent use. Easy website and online banking

4 years ago

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Eric Gagnard Dallas, TX

Recently lost my debit card and received a replacement in a timely manner. Fast acting money transfer. Highly recommend

4 years ago

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Jen Clarks Summit, PA

This is the only credit card my husband and I use. We love how you can use points for buy plane tickets.

4 years ago

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Joe North Hollywood, CA

They always have the best rates and offers in the market. I am so happy you exist. You make the market compatible.

4 years ago

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Nick Savage West Covina, CA

100% Favorable! Every contact and dealing with Capital One has been professional and more than satisfactory.

4 years ago

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Fabiola Mesquite, TX

I recently open a credit card with capital one, but I am very happy with the customer service they offer.

4 years ago

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Cathe J Elton Terrell, NC

I have no complaints with Capital One. Whenever I've needed help, I've always had excellent customer service

4 years ago

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Ava Rasmussen South Jordan, UT

Easy to get approved. Customer service and billing is always quick and friendly. Lost my card and they took great care of me.

5 years ago

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Deanna Parry

If you're even 1 day late with your payment they harrass the crap out of you by calling you repeatedly until you make that payment. They are not sympathetic if you were in the hospital or in a coma or whatever reason they don't care they called me as many as 9 times in 2 days all times of the day and night it's terrible.

5 years ago

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patrick m shilandscotsman Harriman, TN

Never had any problems or concerns. No problem using the card anywhere. Customer service is excellent.

6 years ago

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Melissa Shann Humble, TX

They're a good company, however, when I was unable to make payments resulting in a charge-off, they wouldn't allow me to receive another card in the present.

6 years ago

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Nicole Young Oklahoma City, OK

I got a cash advance on this card and now every single month they charge me like crazy high interest 25 percent just for that one transaction. I think it's a ripoff ! Rates wasyyt to high !

6 years ago

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R.P Conway, AR

Good to help rebuild your credit. The increases vary. APR depends on your credit score. Make paymemts on time and keep your balances low.

6 years ago

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Lynne Williams Hazlet, NJ

Low interest rate; if you want my opinion don't force me to leave a certain number of characters, take what I give you

6 years ago

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Carol Mayock Miami, FL

They have a great rewards system, and they gave me a chance to rebuild my credit when no one else would.

6 years ago

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melvin werts Silverstreet, SC

They are very professional in every way and all communications with them you feel human and not like a number.

6 years ago

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Jerodrick Leavy Philadelphia, MS

I love my capital one card.. I have a Walmart rewards card that i used for groceries and get rewards cash back..

9 months ago

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Thibault Parise Murrieta, CA

The best in business, love their services, customer service, amazing, made my life simpler and better!

9 months ago

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Rebecca Abla Los Angeles, CA

I love the customer service. The web and the app are so easy to navigate. Great product love my venture card

9 months ago

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Sarah Wade Spring, TX

The customer service is outstanding. The benefits that you receive from the credit card is top of the line.

9 months ago

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Peter Land O' Lakes, FL

Very accessible. Great customer service. Great automated system. Great charge dispute resolution. Great phone app.

9 months ago

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Nini New York, NY

Journey card is great for college students. Reasonable pay rate. Great for first time credit card owners.

10 months ago

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Carlos Agosto

I have this card and is truely amazing card many rebates in a ton of store I Recomend of curse !!!!!

10 months ago

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Joyce M Nunn Ocala, FL

Excellent and is what it says it is on TV! Friendly customer service and ready to solve whatever issues you may have.

10 months ago

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Tshillpa

I feel secure with Capital One. Great selection of products that I am able to view on 1 dashboard at capitalone com

10 months ago