Name: Capital One
Rating: 4.4

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Janice

I was a loyal customer and I made a purchase online and reported to capital one of my purchases and how I didn't want the online company to do any other purchases on my account I gave capital one my confirmation number that I was given from the merchant. I was afraid it would happen that's why I provide the information to stop any transactions.But they refused to listen to me I have no reason to lie but long story short I no longer do business with that card I was a loyal customer for over 25 Years and they chose not to believe me.And chose to take my business some where Else.

4 years ago

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Darren Cardwell

They are extremely customer friendly as they take great care with customer service issues and all aspects of their user services.

4 years ago

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Chad

When I make a payment I have instant access. They do not just raise your limit to raise it and their ap is very user freindly.

4 years ago

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Matthew Haine

Decent company. Account security could be better and the interest rate lower. And they could do a better job of following up promptly on questionable purchases.

4 years ago

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Josh

Honest, just pay attention to detail. The company is up front not trying to trick you into debt. Good rewards when used correctly

4 years ago

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Lori Fletcher Saratoga Springs, UT

Best balance transfer rates and minimal fees. Usually you can get a 15 month zero interest on your first balance transfer. Easy to use mobile app.

4 years ago

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Kenneth McWhorter

I have had a good experience with them. I like how they work with the customer and their payment arrangements and how they offer a large variety of services.

4 years ago

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Cynthia and Warren L. Stovell

Upon sign-up, spend $3,000 in the 1st three months, and receive a $500 cash cash back reward! Great customer service experience!

4 years ago

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Bryon Walters Beaver Dam, WI

I had my credit card shut off because Capital One didn't send me the monthly bill. I pay my balance every month, credit limit is 3 times the amount owed and I called immediately when I received the July and August bill on the same day and told customer service about the issue and that a check would be sent the same day. They still shut the card down so I had no credit card over the Labor day weekend. Less than impressed I would never treat one of my customers in such a manner.

5 years ago

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Thomas Hullinger Pleasant Grove, UT

Credit One has so many options in credit cards. I have been able to personalize them and get the rewards program that I want. I also like their rates.

5 years ago

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Kaleb Herbert Gilbert, AZ

Love this card. Interest is high, but I knew that before getting it. Great customer service and love the credit wise report I can check anytime.

5 years ago

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john a williams

they do everything well. It is sometimes difficult to reach someone but they have a lot of senior customers like me so i can understand.

5 years ago

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Maryayb Draper, UT

I love how easy it is to use reward points for travel with this card. The points are a huge benefit of carrying this card

6 years ago

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Courtney Mcmillan North Canton, OH

I'm rebuilding my credit and was approved with a low limit but after 5 months of on time payments it was raised substantially.

6 years ago

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Wesley Clark Kaufman, TX

Highest level of security and support of all my credit cards. Critically important to me. And one of the better cash rewards.

6 years ago

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Bruce Knipe

Easy online access and email alerts for every purchase and 1.5% back on everything without a yearly limit on the amount back.

6 years ago

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Lourdes Rivera Wilmington, DE

Is a good credit card but not as good as others plus they charge a yearly high fee I have asked them to changed it or switch my credit card to another but they keep denied to help me. I really wish I can paid them off.

6 years ago

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Brenda Stough Dora, AL

Great company for credit cards. Excellent customer service any very easy to deal with. They take care of your problems very quickly.

6 years ago

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Donald Farris Springfield, IL

They have the best team. If ever there is a question their team goes above and beyond to answer it and are super friendly too!!!

8 months ago

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Kelley Johnson Phoenix, AZ

Love Capital one they were the first company to reextend me credit on my credit repair Journey and my oldest credit card now love capital 1

8 months ago Edited July 31, 2023

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Tee Woods Powder Springs, GA

Capital one credit card is OK. Prefer a lower interest rate. Have had this card over 5 years and have paid on time, always paying over the amount due and they never offer more credit regress of your credit worthiness

8 months ago

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Chris Van Egmond Mesa, AZ

I've used a capital one travel rewards credit card for years. Redeeming rewards is super easy. Just click the travel expense to wipe it away!

8 months ago

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Carlos Gonzalez Dallas, TX

Customer service is convenient and also very easy to access on line use. Overall it’s great service. Rates can be very competitive.

8 months ago Edited July 27, 2023

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Mary Davis DeSoto, TX

I have been using Capital One Credit Card for years. I recently switched over to personal banking and savings. I absolutely love their services.

9 months ago

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Amanda George IL

They give you high credit starting points. They will draft multiple times from your saved bank account to process the payment and even when you don't have it in the bank they take it. They caused me to be negative $900+ over 2 weeks time. They kept trying to take the payment every 2 days and then the bank charged me a bounce fee for EACH one. I would not recommend capital one for a credit account.

9 months ago

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Katherine Domorod Newark, DE

Capitol one hase easy to use app for keeping track of my account and bill paying. I love both the Quicksilver and Savor cards!

9 months ago

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Mindy Clarke Tacoma, WA

I have 2 capital One credit cards. Easy to get approved and a decent balance amount as well as cash back. I love capital One!

10 months ago

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Terri Neville Nashville, TN

Best credit card ever. They monitor my accounts for fraud and customer service could not be more responsive and effective at meeting our needs.

10 months ago

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Joseph Miller Buffalo, NY

A starter credit company to help build your credit. Always so ready to give you credit even if your score is low. Interest rate not as high as others

10 months ago Edited June 20, 2023

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Sean Price Stuart, FL

Capital one is an accepted and reputable company and their cash back incentives really add up. My girlfriend was amazed at her cash back incentives.

10 months ago

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Delisa Rideout Wasco, CA

Love our card with travel points. Also, I have another account with him and their customer service is great. Never had any issues with this company.

10 months ago

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Angela Church Henderson, KY

A-1 Septic tackled my problem & quickly identified the issue. Service was responsive, thorough & efficient. Highly recommend!

10 months ago

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malita walker

I love capital one! Everything about this card is a thumbs up from me. I have never had a problem with them and the perks are excellent!

11 months ago

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Curtis Oswego, NY

There mobile app is super easy to use. Always get updates on my credit report right to my email which makes it easy to keep track of things.

11 months ago

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Dan Morales Knoxville, TN

They take forever to answer there phone and the sound like they hate there job

1 month ago

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Joe White Dallas, TX

I used to have a Capital One card and bank account. I got scammed/hacked a few years ago and they told me they were not able to anything about it, which was terrible. I then moved to Chase and a similar scam/hack happened, but Chase made sure I was taken care of and that I didn't lose any money that was not of my fault. I was a Capital One customer for 9+ years before that scam ordeal, but sad to say I will never bank with them again. I don't think they care enough about their customers in this growing age of internet security threats and where scams and hacks were at an all time high! No thanks Capital One, and thank you Chase!

1 year ago

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Ricardo Ortiz Fredericksburg, VA

I have used Capital One for over 10 years, Excellent customer service, The best credit card company ever. I love Capital One. Everyone should have it in their wallet.

1 year ago Edited March 28, 2023

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Todd Vallin Tampa, FL

Very good customer service, always back customer and protect your interest, they have come a long way over the years,have a few accounts with them,best card I have

1 year ago

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blessed_jam kyzac Saskatoon, SK

I like the fact like after their payee just for several months, they offered me to increase my limits which I accepted to be used with emergency matters if ever

1 year ago

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Aiko Chico, CA

Love how easy it is to link to my Amazon and apply rewards. Also east approval this was my first credit card and same for my husband and daughter. Wish they offered lower interest rate since I’ve been with them so long.

1 year ago

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RANDALL KUSHNIERYK Bonney Lake, WA

When you call there customer service number not sure where your calling to but they are always nice! You know that they care about your business and they want help you resolve your issues

1 year ago

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Jenny MacLarty Austin, TX

I have had Capital One since I was 18. They have been great over the last 23 years. Great help and amazing rates. I have 6 accounts with them and get perks too

1 year ago

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Imoukhuede Oserei St Louis, MO

Best credit card that I have always used with no problem. I love them and would like to encourage the rest companies to learn from them on transparency.

1 year ago

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Dor'cas Kaindu Lexington, KY

I have the checking, saving and loan account with them. I really like that I can see all of the accounts at one time. I can move money really quickly and easily

1 year ago

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Maria Carlton Pinehurst, NC

I had someone hack my account during travel and called the company. They immediately reimbursed me and sent me a new card. They reassured me that I would not be charged for anything charges that I had not generated.

1 year ago

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Helen Webster Stevensville, MT

This credit company is easy to use, with simple payments, and easy payment options. I enjoy the ease of using my Capital One card. It's definitely "what's in my wallet"

1 year ago

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Life of Frog South Bend, IN

Excellent customer service, easy to use App, balances update immediately when you make a payment. No penalty for pre-payment or overpayment. Great customer service.

1 year ago

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Delores Smithfield, NC

I have had a wonderful experience with Capital One. They are currently helping me rebuild my credit. That is a plus for as I have been struggling with my credit.

1 year ago

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Shaterria N Fort Lauderdale, FL

customer service is on point. Capital one is an amazing company with low interest rate. however, the turnaround time when making a payment is not that great it takes about 3 days to post to your account.

1 year ago

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Shelton Germaine Rogers, AR

I used to be a really big fan of Capital One. I have noticed over the past 5 years are so that they are no longer competitive with their rates of offers. I have had some recent deals that are more than 75% lower than what Capital One offers. I will keep the account open for now, but I hardly ever use it.

1 year ago