Name: Q Link Wireless
Rating: 4.0

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Joseph Germello Lock Haven, PA

Qlink offers free talk, text and internet data plan. They offer some phones and also bring your own phone. I have helped many many people get this free service. The coverage is decent. I live in Pennsylvania and I rarely lose service. Plans are on auto fill. I do believe one can choose their own plan and also pay for service. Free is better. Qlink has come a long way over the years. The phones are better, and in most cases new qualifying applications get a free phone. Also, SIM cards for 4g/5g

6 months ago

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Amanda Wilburn Minneapolis, MN

My phone plan is sim card alone that was supposed to be all unlimited. However I receive ebb wifi through post mobile and due to this my qlink data has been dropped to 4.5 gigs. This seems unfair. It is two different services for two different things.none the less. The phone I use for my qlink is outdated and will need to be replaced which I CAN do for around $300 through qlink. Or I can do payments. But I have no credit and if I had 300$ for a phone I would not have qlink. Or boost ebb wifi. I fee this service SHOULD AUTOMATICALLY include unlimited data, poor people should have access to at least enough data to do online applications and learning activities for their children. Which would then include WIFI/HOTSPOT to allow kids EDUCATIONAL telivision.

6 months ago

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Shane Telliho Charlotte, NC

So far things are going pretty good I haven't really had any problems except I cannot get the hotspot to work. I'm not sure what's going on with it all it says when I turn it on it shuts right back off and says unknown network is interfering with the signal. I have not had a chance to call or talk to customer service at qlink at all yet. We might go up to five stars after I talk to them if they can fix that issue. Other than that no problems no complaints here.

6 months ago

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Bambi Miller Aberdeen, MD

Have had positive experiences with Qlink. Customer service is helpful. The free phone is not the greatest. Mine runs super slow and freezes non stop. I have replaced it at least 2 times and it works fine for 1-2 weeks and then goes back to the same slow phone that freezes and random things pop up. The phone can not be used as a main phone. If you can pay the money for an upgraded phone!!

6 months ago

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william long Glencoe, AR

There's no one thing or service with Q Link. The service itself is everything you could hope for from the big name companies that you pay for. The customer service is polite and straight forward. Even though I've not made use of any phones or other equipment they offer, I have shopped and the selection is immense. The prices are unbelievable. So if your looking for incredible service from a company that cares, your at the right place. Come on in, become a family member. You won't regret it.

6 months ago

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b. ellena Kansas City, MO

Coverage is sometimes spotty and the data usually doesn't run very fast at all. But who can complain about a free phone? Not this girl! Just wanted to be honest, but I thank you so much for helping support me with phone relief! I am truly grateful!!!

6 months ago Edited September 8, 2022

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tracy Warner Robins, GA

i best like about qlink the unlimited everything. Also, I've never had to give anything for this phone or this service. It's provided to me free of charge and i dont have to do anything when its time to re-up. They just shoot me a gmail and a text that it has been refilled. no problem!!!

6 months ago

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Becky Qualls Jacksonville, AR

It's me having a problem to set up the phone. I know it's basic I will get it done. On my birthday I received the tablet. But didn't get to it until the 6th or 7th. And it was such a surprise for the 5th was my birthday I was glad to have the tablet. It seems to run a little slow I don't know what the deal is with it. Thanks q Link keep asking me how things are going I'll keep telling you. Thanks and be blessed

7 months ago

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Dubyak Parachute, CO

I have clear calls and have service in most areas around me. However it randomly doesn't have service in places it has before and have to mess around turning service on and off again before it will connect. Your company also sent my sim card without my approval. I had filled everything out and was debating between the $10 phone or the $30 deal with the phone and the tablet. I put my phone aside and did not hit send or approve or whatever it was and then next thing I know I got the sim card in the mail and now neither one of those deals are available to me.... Disappointing

7 months ago

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Rell Sanderson San Francisco, CA

I'm 75 years old. I had never had or used a smart phone before. I requested a link to somewhere on the internet that would have tutorials regarding the set up and use of my new phone. I still haven't learned much more than how to answer my phone and how to make an outgoing call. I'm sure that QLink is fine service. I look forward to eventually understanding how my phone functions.

7 months ago

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Mr. John Winter Garden, FL

Having a very little income which forces me to save where ever I can, I go without things I would love to have. So Q-Link gives me the security of having a cell phone handy when I travel in my car to the doctors or grocery store. What I am disappointed with is my Q-Link cell phone won't allow Wi Fi access to it. I don't need it at home because I have a computer, but in the event that I would be hospitalized, or just sitting in a doctors waiting room, it would be nice to pass the time by checking in with friends, or play online games.

7 months ago

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Dragonqueen Pahrump, NV

When I enrolled, I was a bit skeptical. I didn’t think it was truly free. To my surprise, I received my SIM card in a few days. I have only had service for a week, so I really can’t say entirely that I really like the service. So far so good. Helps when you’re on a very limited income like myself.

7 months ago

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Roberta Stahl Weslaco, TX

QLink Wireless was good in the beginning and as a carrier has remained quite good. I have had some negative experiences in using it since my car insurance Safe Driver program took up all the space in my first phone. My new phone, received just a few days ago is wonderful so far except for a phone number I must change as it is for a different state's area code and that would be a problem for friends and family that I would call. It would appear to them as a spam call.

7 months ago

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Robert Guimont Los Angeles, CA

Although I have my lifeline service connected to q link I am living with vital reasons. Blink is a perfect service for my needs I have a secondary cell phone for a constant connect between for ambulance and just basic human need as I am disabled. Qlink is a vital and I feel safe having 2 phones Thank You

7 months ago

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Claudette Williams Dallas, TX

I love the service I do a lot of business on my phone it is a great help but the last 2 months I have no phone I have a new SIM card but my q Link phone is 5 years old and is a 3G I have to get a new phone because I really really need my service ASAP so I can do business it has been very difficult without a upgrade phone I am working on it thank you and please continue my service service

7 months ago

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Christine Poupard Somerdale, NJ

I have absolutely no problems with Q Link wireless and I am satisfied. I am also happy with the fact that I do not have to pay anything considering the fact that I work part-time and do not make much money and if I had to pay the phone bill I don't think I would have the phone so that's why I am happy with Q Link. Thank you for being my phone carrier.

7 months ago

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Rhonda Columbus, OH

Q Link has been nothing short of wonderful. The customer service representative’s has always been helpful for me. With me not being too good with technical areas the Q Link service representatives are always friendly and don’t make you feel dumb. I love my Q Link service and appreciate all that you do for your customers: The service representatives deserve recognition and then some for dealing with people like me. Thank you 😊 to the entire Team at Q Link. Sincerely,Rhonda H

8 months ago

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Morgan Green Seattle, WA

I have had Q-link wirless for my phone service for almost a year now and I have really really enjoyed it and appreciated the good service I get through the network and there's always someone there online or phone or something if I ever have any questions. I am probably going to continue my service after my year is up. I also will definitely recommend Q-link wirless to anyone I know that needs help and wants good service.

8 months ago

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Dwane Austin, AR

I have had some ups & downs from losing and then breaking the phones is a bad experience on my part. But having a phone with free unlimited data and talk isn't just a 5 star, it is the unlimited number of stars in our Milky Way Galaxy

8 months ago

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Dyimond Johnson Fayetteville, NC

I appreciate the internet/ help me get tablet/ phone I hate this phone I have ... My next paycheck if u wait I buy phone I can afford from u. Please call help me. I not ok savy w/ computer. Give me a chance I prefer Q-Link! Thanks for the chip get tablet/phone. Can't cee small face phone it's hard on my eyes. 62yrs okd

8 months ago

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Dale Clustka Reno, NV

Highly recommend q Link wireless excellent service never had any problems

2 weeks ago

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Pamela Karns Springfield, MO

I like the reliable service and know that I can call for help if neede.

3 weeks ago

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Renee Porter Lahoma, OK

Plan works okay but have had issues with out any signals or services for a couple days at a time.

3 weeks ago

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Thomas Preston Denver, CO

I like the service and all I have great experience with with customer service when I talk to them

3 weeks ago

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Heather Smith Ruther Glen, VA

So far have had no issue with Q Link they have been great so far

4 weeks ago

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Pamela Scott Springdale, AR

Most of the time you do great!Then the times when it's cloudy I don't have any signal

4 weeks ago

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Rebecca Welder Punxsutawney, PA

I love receiving the free minutes and to have my data restored each month

4 weeks ago

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Tamara Nelson (Sabrina barerra) TX

Your customer service representatives. There were very helpful.

4 weeks ago

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Eddie mancilla Pontiac, IL

Easy and free everyone that qualifies for the program needs to do it now

4 weeks ago

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Jordan Jensen Chicago, IL

Good deal. T mobile doesn't get the best service e in northeastern Minnesota though.

4 weeks ago

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Lisa Dickerson Fairmont, WV

I love my Q Link service. Excellent service. Love the App. Works great. No matter where I’m at

4 weeks ago Edited March 1, 2023

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Violet Mason Saint Paul, MN

The phone I just purchased doesn't work. Outgoing calls are barred, incoming sent to voicemail. Nothing's blocked.

4 weeks ago

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Arthur Marshall Kansas City, MO

The good range of service area and I like playing the different games when i'm at appointments.

4 weeks ago

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Mrs Barrett Romulus, MI

Qlink is a good service! It refills on time and I’m able to use it effectively!

4 weeks ago

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Mike Merrill Jackson, OH

Overall I've had a good experience with q Link although I had to purchase my phone well I purchased two from qlink actually cuz her first phone was just it just wasn't up to par I guess but yeah my overall experience has been great good service and the plan is great and q Link was definitely a good choice and it has helped me out a lot not having to pay a phone bill and he's hard times struggling enough thank you q Link

8 months ago

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Sharon Lepore Bountiful, UT

been ok for phone calls and sms. im thankful for it. good service and low prices. Too bad they dont have flip phones. my husband who has since passed on, had learning difficulties and disabities, it was really hard for him to to use this android phone. I wish the phone and the tablet had 4G capabilities. These phones and tablets are too slow for most of the apps I run. Improvement of this service and devices would be most helpful to a lot of people. I am disabled and elderly and would like to catch a break!!!

8 months ago

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Vickie Payne Englewood, CO

Obviously free unlimited for a phone service now a days is unheard of, but not for QLink Wireless. They are helping me so much, and I'm sure alot of you out there are thinking how can this be free? Free local and long distance calls, free internet bluetooth, and it is all unlimited and free! Covid-19 Cost alot of people their homes, their jobs, their sense of normal. QLink is making everything a little better. If you are like me, most of my life is on my phone! Either googling something, checking social media, job hunting. We use our phones for everything. Please take the time and consider it. You will be happy you did!

8 months ago

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DeAndra Portland, OR

I want to rate all 5 because the service is as good as any other service that I've had to pay for. I have never had any issues. But I signed up for the program that promises a free tablet months and months and months ago, but have never received the tablet or heard anything more about it. And it is literally impossible to ever talk to a customer service person. They just never respond to any emails or messages at all. So that's incredibly frustrating and I don't know what I'd do if I ever needed to reach them for something else if I can't reach them for that. I would love to just know if the tablet is really ever coming or not!!

10 months ago

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Mike Caldwell New York, NY

What I like best about q Link is obviously the fact that it is free unlimited talk text and data! There are a few things that can use improvements such as the service works great in my area of Southern New Hampshire. But once I'm anywhere north of Concord, New Hampshire, the service is so spotty I can hardly make a call and can't use any apps or anything that needs the internet. That's probably because this is a T-Mobile carrier and they don't have many towers in the Central and northern part of the state. Most people have to use Verizon towers up there so I don't know if there's a way that you guys could talk to Verizon and see if they'll let you bounce off their towers with their service or whatever but just a thought. That's my only real concern with this service though. The only other thing I can think of that would make this service more enjoyable would be the ability to have a hotspot, even if it meant paying for it but when I spoke to someone on the phone about it they said that this plan does not offer any mobile hotspot.

10 months ago

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Cindy Meens Houston, TX

I’ve loved everything about it and it’s saved me already. My only complaint is when I don’t have wireless available Qlink only shows 1 or 2 bars and download is super slow, if I can connect at all. I’ve also had call after call disconnect. I fell a week ago and wasn’t near wireless and Qlink was so slow my txts for help weren’t sent and my calls to my daughter were dropped. She finally got worried enuf to come check on me and got me off the floor and in bed. I found out I broke my arm from the fall. Very scary. I hope you can fix the connectivity issues. So grateful to keep my phone I know and everything else was fast and easy. Thank you!

11 months ago

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Shealy T. Salem, OR

I'm very grateful for this service.. Im no spring chicken, That's for sure. But I am only in my 40s and unfortunately, I have a very severe form of MS. I had MS for quite a while before I was diagnosed,along with many other symptoms My hands quit working completely, for two years. So, Even though I had no diagnosis yet I had no choice, but to stop working. So I hadn't worked in a couple years before I finally found a doctor who diagnosed me. All It took was a brain MRI. So even though I had worked my entire life I missed getting full social security by 2 months.. So I only get $841 per month. And I still have rent all the utilities insurance all that. Phone service with something that I just could not afford. My situation is not going to change. Unfortunately, I'm never going to recover enough to go back to work. So this program this service really really helps me so much!! I would have given five stars if it wasn't for all the spam calls I got day and night 24/7. And at least, 10 calls and texts per day for the previous person who had my phone number. I'm sorry for giving my whole medical story, But I think it's important to express how grateful I am for the service.

11 months ago

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dave mercier Phoenix, AZ

To be honest ,how can anyone dislike a phone that has no bill! However I hate when it is time to renew the service and this is why! My legal nave is David! Which is a name that can just as easily have people that call you Dave ! So I don't know why if I don't get it correct the first time because I should of used the other one! Which is the same name ! This has happened 2 times and after waiting for 20 -30mins ! It just bothers me that because I gave them the wrong name and they treat me like I'm not me well that really makes me feel insulted! So then I have to start all over and hope I don't get ( him or them) because I am fraudulently trying to be someone else! Well you get the point, unless I'm writing you! Great but if I am and I give the correct password is it that much of a reach to think that it's even spelled almost the same way! P.S. did I mention this happened twice!

11 months ago

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Bud Christner Canton, OH

i really like the phone service other i like but in some areas i have no service at all i really like everything else

1 month ago

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Corrina Burns Houston, TX

Service is extremely well no issuea Customer service is extremely long automated service not understandab.le

1 month ago

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Stephanie Lanning

Thank goodness for the service and I really enjoy having ciommunication with my family I’m happy

1 month ago

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Victoria Barcelon Denver, CO

I like the service very much? I depend on this for calling my doctor, and finding groceries on line.

1 month ago

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Brittany Phoenix, AZ

Qlink has been good to me, costumer service is always very helpful. Thank you Qlink

1 month ago

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Sallie Wilson Jefferson, GA

After I got a charger that fit I was able to use it. I haven't been using it because I couldn't charge it.

1 month ago

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Angel L Los Angeles, CA

It's a good service. Just got my internet cut off because I didn't know 30 gb of data was all I could use per month.

1 month ago

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Sharon Bordinat

This service is free and saving me money. I’m very grateful that I have this service.

1 month ago Edited February 2, 2023