Name: Q Link Wireless
Rating: 3.5

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Ed Schiller Port Orchard, WA

Getting started took some time and some back and forth with customer service. Once everything was sorted out there has been no problems. I brought my own phone and have switched it a few times and its usually just a matter of switching out the SIM card from one phone to the new one.

1 year ago

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Charles Ensminger Seattle, WA

Good so far, would like to use service longer before im asked to rate it though. Thats with all the companys out there. It seems like everyone wants a rating right away. well ive used the phone service with my own phone but was under the impression that i was going to get a tablet and a phone sent out to me but never received them. If i had, my rating would have been higher. I would still like the phone and tablet and port my phone number over and get the amazon gift card. but ive never got anything like that from any company off of the internet,

1 year ago

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Gene Co-Te Batavia, NY

This phone service was like a Godsend, I'm on a fixed income, a very tight budget, Omitting one bill, such as my pay for phone service will greatly stretch my budget further, Thank you

1 year ago

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Ernesto Moran CO

I believe the Q Link has the true intent of helping their customers get through times they're often played with not enough income to be productive. Thank goodness if there companies like this that allow people like me to be able to maintain a lifestyle that's beneficial to everyone

1 year ago

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Paul Sabin Kent, WA

My complaints are that the initial Serrano was crashing after the first month despite my deleting everything that I could from the phone. The problem is that the OS eats up the 2 GB. It took spending $200 to get a 4 GB phone. Now every thing works fine!! RAM. I had to get a

1 year ago

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Terrie Simpson Roanoke Rapids, NC

It's a great resource for me/people to have a good reliable way to stay in touch w family, friends, doctors, etc. Also to have ablity to use internet without costing alot of money which I don't have ...thank you for this service .& all who work to make it possible for people like me.

1 year ago

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kevin andrus Chicago, IL

I like it cuz I don't have to wait around and you guys are always on the balls you make sure that I have the right stuff and things that I need to keep or have my phone for emergencies or doctors and all that good stuff thank you and I appreciate that

1 year ago

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Harold Herbert Tucson, AZ

Q@Link has never failed me. I live in a rural community with few options but I make and receive calls and internet connections without fail. No one can undercut the price and I am happ with that.

1 year ago

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Maria palmer Trenton, GA

I like it that you guys remind me about making a call, what I didn't like about you guys, I had ask for a different phone cause the second month my phone running hot will turn off and I saw I barely used it when I gave up so I had to use my sister's phone to make my wants a call and it's still not working so that's why I give you a four

1 year ago

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Shirley Hall

I love and appreciate the free service. My only problem is sometimes my calls go straight into vm. The other thing is that sometimes I dial a number to call, and it takes a long time to connect, so I'm just holding the phone waiting for it to decide when it wants to ring. Is there anything for me to do?

1 year ago

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Jonathan Ward Hickory, NC

I’ve been pleased with my service so far!! I thought I had unlimited everything on my plan? I just saw that I could upgrade to unlimited plan for free if this is true I would like to upgrade to the unlimited plan for free? ?

1 year ago

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Aina Dini New Castle, DE

I've only had the phone service for 3 days but they sent my Sim card in 4 days so that was Awesome. They also sent me a tracking number so I could see how long it would take until I received it. What I don't like is that they don't let you keep your old number like the Ads say. And they got my name wrong and won't change it. Otherwise the service seems okay...

1 year ago

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Weasle Harper Charlotte, NC

It's been good. I always have service be it calls or text. I'm always connected. Always having service without worrying about how much is great not to mention unlimited data. Now if I could get a decent phone it would be almost perfect. Thanks Q=link

1 year ago

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Diane Mckenzie NC

I like my q Link phone I thought I was supposed to get a free tablet with my phone I never received it I would love to talk to someone about that I've never had any problems with my service everything's good thank you all so much 🥰

2 years ago Edited February 2, 2023

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Alan Dens Chico, CA

Transfer of carriers via Q Link sim card went quite well without a hitch, just need to stop alot of spam calls getting thru & bogging cell device operations down. Customer service reps are very patient in helping thru the sim card formating to my own smartphone as well, much thanks Q Link staff!

2 years ago Edited December 7, 2022

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Tammy H Kittanning, PA

My q link service is pretty good. I haven't had many dead spots and I'm always able to connect.I am curious tho. I brought my own device and also purchased(donated (10.00) a q link tablet but I still can't get a new device from q link. I have to buy it. I wish I had the money to do so.

2 years ago Edited December 6, 2022

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Bryan McDougall Houston, TX

The only thing I don't like is that I got unlimited data text and talk but at 30 gigs of data they cut your internet off and you have no internet at all but it says I have unlimited internet so if I hit 30 gigs they should at least slow it down not cut it off

2 years ago

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Ger Hang Milwaukee, WI

I love how I get the free month refill every month it helps me save so much money that is getting put towards my other many bills. So thank you so much Qlink Wireless! One thing, I do tend to dislike is that some of the cellphones are a little expensive, but other than that, the network is awesome! Thank you so much!!

2 years ago

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Jerome Mcdonald Indianapolis, IN

I kinda like the reminders , but over time they become annoying. My friend Jill R kept getting emails that were contradictory,one would tell her to re-up her minutes and the next tell her minutes were fine.Please don't do.this to me!

2 years ago

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Cane Lady TN

Cuts off words, phrases or parts of words. Happens on every call since new. Also wish volume on speaker was higher. Thanks for free minutes. I bought your expensive TCL phone thinking it would get faster download and big memory. It is so slow. ... One good thing is how much info you can put on contacts..

2 years ago

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shonna lewis Chicago, IL

I am satisfied and grateful for being a part of this program. It has been a much needed expense i haven't had to worry about for some time. I don't know what i would have done had i not heard of this program. Mahalo for your services.

2 years ago

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Susan Bowes Aberdeen, WA

i got the phone and tablet the tablet died and they wouldn't replace it cause they determined it was the charging port and that wasn't covered under the waarrenty but the phone is very good they have great service and i would reccomend they have a good selection of phones

2 years ago Edited March 8, 2023

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Margaret Mendoza San Diego, CA

The service us great the one thing I'm truly upset about us that I paid $150 dollars for this phone on QLink wireless app and it cracked within 3 1/2 days. I don't have money like that and I sure can't afford one I can barely see through the screen. Am I able to receive one free from you guys or how does that work

2 years ago

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casey Provo, UT

The phone seems to have a mind of it's own at times also I don't care for the fact that my number is sold as sample to telemarking company's , collecting research data on surveys ain't so bad , but telemarking company's come'on not cool , Thanx Peace

2 years ago

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Danny M Minneapolis, MN

I like the ease in which I was able to switch over using my own phone. I could have used my same number but decided against it. Nothing wrong with getting a new telephone number at once in a while. The quality of service is good also.

2 years ago

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Charles Sheer Baltimore, MD

What's not to love about free unlimited phone service. Have had minimal problems thus far. My only issue was the set up to start. Had some difficulty getting set up. My first call to customer service was no help at all but my second call to them went much better and was able to get service set up.

2 years ago

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shane prindle Chicago, IL

I’ve been with q link for years never a unsatisfied time that they haven’t came thru On there word thanks q link for providing great customer service and great wireless connectivity

2 years ago

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Kim Jenkins Detroit, MI

I have 5 G at home now. I had USCellular and the salesman at two different stores told me that my service wouldn't be good unless I went thru USCellular and it only takes 30.00 off their bill.

2 years ago

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Dave Port Jervis, NY

Well I signed up with q link , now I'm waiting for the Sim card to arrive to put in my phone.customer service is nice I signed up it's fast and easy,an up and coming customer, hurry up Sim card I'm waitin.DAVE .

2 years ago

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TERRY WRIGHT Beaverton, OR

For the most part it is really good but I have had issues where I totally lose my volume on the phone and cant hear anybody on the other end of the line. At first I thought it was my phone .But it happened with 2 different phones.

2 years ago Edited March 2, 2023

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Rosa Rico Lompoc, CA

i love that my calls dont ever drop anymore. im actually able to complete my tasks thanks to the clarity n function of Q Link. i honestly am thinking of staying with Q Link for good. i sincerely feel privileged.

2 years ago

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Brenda Jo Morris Columbia, SC

I may have to buy another phone. This one will be a Q-Link phone and maybe my calls will go through quicker than on my LG phone. I hope that will solve some quirks I have with this phone. Overall, I'm very satisfied using Q-Link as my cellphone provider.

2 years ago Edited November 2, 2022

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Andrew Martinez Los Angeles, CA

The service is good. The wireless speed isn’t the fastest, but I get all my shopping and surfing done. I would give 5 stars, but I lost my number switching over. That is still causing me problems. I would recommend Q-Link to any and all of my friends and family. The tablet has issues. It runs slow. Over all I like Q-Link Wireless.

2 years ago

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Katherine Thacker Chicago, IL

Thanks to Qlink I don't have to drive to town just to make a phone call or text, I was with tracphone, buying monthly service and I couldn't even make a phone call from my house,I had to go to town just to get network service, so I'm really liking Qlink so far.

2 years ago

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Forest Robertson New York, NY

The phone coverage is great but the phone gets hot after a few minutes . The voice is good and clear and It never drops calls but Like I said the phone gets to hot to use. I would like a new phone but cannot afford one.

2 years ago

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Guines Wiley-Nieves MI

It is getting better. Before i had so much trouble with the phone and could not get anyone to help me no matter how many times i tried to contact someone. Now, i have less trouble with the cell, I still cannot get anyone to answer my questions, but i figure i should be grateful that i do have a cell and it works sometimes.

2 years ago

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Mindi hannifin South Lake Tahoe, CA

I think you guys are great the only thing I would recommend to implement into your arena would allow you're customers to call and activate their phone with the phone they sent them as bd two allow your customers to pay for their sim c as rd and have it overnighted.

2 years ago

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Celeste Williams TX

I really don't have anything negative to say I'm thankful that I have been allowed to receive the service I have from Q link if it wasn't for y'all i wouldn't have been able to stay in contact with my family thanks a bunch

2 years ago

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Little Jimmy Danville, VA

Qlink is a great phone company however there are some flaws sadly.Customer service live advisor is difficult to reach I have a Sims but it failed so need a phone cheapest phone is $34.00 you would think you would get a free phone for the first time even if it's a candy bar phone for free However I do love the plans and how fast it arrived

2 years ago

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Rick McMurtry Las Vegas, NV

Awesome service would have given a 5 stars but since I started with Qlink I have botten 4 phones cause they don't last very long. And I still have never received The tablet they offer but when I asked about it they said I got one even know it's never come online ever.:(

2 years ago

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Tabitha Norman Dayton, OH

I love that you can get free service when needed. I just wish it was better service in time of need. My daughter doesn't get calls and sometimes her text don't go thru at her school. One of the places where I need to reach her and sometimes can't. Other than that I love the company and it's easy to get ahold of someone.

2 years ago Edited November 2, 2022

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Matthew Adler (Radler)

I really have had pretty good luck with this company but my last problem I reported my phone lost and ordered a new one and I never received it and the phone is still on I'm not sure whats going on but I hope it gets straitened out otherwise everything's great thanks for asking.

2 years ago

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Rider Klein Seattle, WA

The first ting about q Ink that igood is the ebb service of free data and talk text but ive not been able. To call or receive calls i tried to switch to a better phone but as of late i was told my Samsung j7 crown that has been carrier unlocked was not compatable after the qlink app said was never been able to make calls

2 years ago

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Vicente Romero Santa Fe, NM

The service has been great. But the phone is kind of slow and the battery runs out in a few hours. I wish I could have used my old phone but after hours of trying we couldn't connect it. The customer service representative and I.

2 years ago

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Beth Wedgman Dallas, TX

The unlimited plan that I get through the government is what I'm on. I like because you only have to make one phone or text to keep the service. I haven't been able to send a text that works though.

2 years ago

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THeFlAvORIsJusT wOoW East Moline, IL

I'm extremely appreciative for having this plan. I'm not able to afford a monthly phone bill yet, that's why I'm happy that Q Link Wireless has this free monthly service. Thanks again!!!

2 years ago

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Alicia McDermott Columbus, OH

Doing bad thing says it me and my sister-in-law signed up with Q Link a while back and we're at first told we were going to get a phone with free service which I'm not complaining because it's free service but the only thing is me I received the phone so get the killing SIM cards and we can't use the phone cuz we have no phone we can't afford a phone he brought their single on no family and I appreciate everything you're doing through everyone free of charge but we at least need a phone if you could help me out I can't afford one at all

2 years ago

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Anastasia Lemanski

Having this cellphone service is a Godsend. I cannot afford to have one with the budget I have to live on. Thank you for giving me and so many others the opportunity to connect with others. This service also allows me to be safe in any emergency situation

2 years ago

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John T. M. Herres Washington, IN

I am thankful I have been accepted into this program. The only real "gripe" I would have concerns the equipment. The phones start lagging a bit too quickly. Using the cleaning option helps but a little. The tablet's charging portal has become touchy, not wanting to accept a charge. However, as I said, overall I am most pleased.

2 years ago

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Doris Moodispaugh Columbus, OH

Had to wait to use link because I couldn't afford to get a phone and when I did buy one from dollar store q wouldn't work on the phone I bought I'm 72 years old and don't understand these dos. and doesn't but finally with my granddaughters help and know how I'm hooked up and I love it. Now I do lol

2 years ago