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Q Link Wireless

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6.7

Overall Score

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Colene Vargas Portland, OR

Great service when in town. Outer skirts of towns tho, drops calls or can't find service. Overall tho I'd have to say I truly would be lost without it.!

10 months ago

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Pete Landreth Houston, TX

It was very difficult to get approved. After over a year of attempting to get service I finally spoke w an agent who gave me the correct info to finally reach approval.

10 months ago

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Marla C St Louis, MO

I like the quality of phone service with Q Link Wireless compared to other free wireless plans. I've tried others but I've returned to Q Link Wireless!

10 months ago

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Judith Pressman Narberth, PA

I like Q-Link because it serves my telephone and texting needs. I am very appreciative for this service and the Smart phone I am using.

10 months ago

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Crysta Metz Chicago, IL

I like that I have a phone at all and this program gives me a free phone. I don't like that my Data gets slow at the end of the month and I can't do much on my phone. Wish it was really unlimited.

10 months ago

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Grace Adeyemo

Qlink reliability in prompt recharging of data. But sometimes l am unable make or receive calls. All efforts to get help may fail. The problem will sort itself out.

10 months ago

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Daniella Rivera-Juvera (DANNIE) Lubbock, TX

I’m great ful for your services. The availability of this service is imperative to us who are not able to afford much of anything in this ever increasing economy.

10 months ago

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Kim T Marion, AR

Love Qlink. Everyone is helpful. I’m just one that knows so little about things. But wit Qlink help and again I say thank you!

11 months ago

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Jeannie Wheatley Charleston, WV

I have enjoyed using my QLink wireless network. Service does rather well in my area where normally cellular services do not pick up good here at all. I'm happy with my service just not my phone that I bought from QLink.

11 months ago

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Marlene Valdez Pueblo, CO

I lose my GPS singnal in the places I need it most in cities to find somewhere I need to go it's very frustrating cuz I am a driver and that's part of my job is finding certain locations but it'll say GPS signal lost

11 months ago

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Christina Starnes Peoria, IL

It's ok . Like that I haven't had to pay a phone bill in a while . That has helped me out a lot . Phone has been clutching on and off sometimes though .

11 months ago

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Super Star Houston, TX

BEST THIS IS A GREAT COMPANY EVER THE GREATES EVER IT HELP PEOPLE WHO CANT AFFORD SERVICE GET REAL WORKING SERVICE ITS THE GREATEST EVER

11 months ago

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Tawana H Waco, TX

I enjoy the deee service and am very thankful for it. However it is extremely difficult to understand the customer service agents accents and my service is very spotty when I’m away from my home wifi.

11 months ago

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Dustin Zucco Phoenix, AZ

I like the unlimited everything plan it feels like a regular phone company that i would sign s contract plus the free prime rocks

11 months ago

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Ellen Roe Wichita, KS

I couldn't get my new phone to make calls or send messages. Couldn't get the help I needed to get it activated. I finally got it working and have not had any issues at this time.

11 months ago

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Mike Johnson Lumberton, TX

As far as local service. Outstanding! But for travel and using my GPS. Not good at all. There are also time's a call cannot be made or received. No service.

11 months ago

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Roderick Alcain Los Angeles, CA

I cant afford monthly phone bill, so i signed up for Qlink wireless and thank you very much for the opportunity to have unlimited talk, text and data, good job Qlink!

11 months ago

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Tammie Downer Los Angeles, CA

The service is good all except for there were times when I had no internet at all. And it was at times when I needed it the most. But all in all it's pretty good. Thank you

11 months ago

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David Lee Niles, MI

The service is great just the phone I received is horrible its so slow I miss calls. Also very hard to use apps and difficult to look up things on Google

11 months ago

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Sherron Goossen Saint Michael, MN

Some problems with service area... otherwise works almost everywhere. Great company to work with. Customer Service is quite knowledgeable and can't beat the price!!

11 months ago

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Doug Van Daele Tulsa, OK

I haven't had any problems with the service and I appreciate the assistance. I'm trying trying to get the internet program set up but I'm not sure what to do

11 months ago

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Andre Baldwin

My email password was lost.So it's tkin g longer than usual to replace it. Over all the is convenient very good information put across by information and delivery package. Thank you very much.

1 year ago

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Jazmine Robbins Claremont, NH

Haven’t been without service for almost a year. Awesome for a stay at home mom with two kids. Very helpful for things like school, dr, emergencies and extras like communication with friends and family.

1 year ago

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Sequia Gilstrap Tucker, GA

I recieve good service. I recieve two (2) months of free membership with Amazon. That's was helpful and very thoughtful during a time we experiencing inflation

1 year ago

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S N Ojasya Rocky Mount, VA

Reception is poor over here at Buckingham - needs improvement. Otherwise in all other areas such as customer service, mobile plan and the generous perks QLink is still one of the best.

1 year ago Edited July 3, 2023

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Robin Lieser Butler, PA

I’ve always had better service than everyone I know since joining. However, recently I’ve been unable utilize my data it’s not fully provide it. I’m not sure what the issue is

1 year ago

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Kris Greenway

Decent products with good service although some areas where I live in Georgia the coverage is not great. Also love the unlimited data.. switched from SafeLink which has terrible coverage and garbage phones and tablets

1 year ago

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Cynthia Granger Beaufort, SC

QLink has been a Blessing to me in keeping in contact with Families members and handling Business as well.Never have to worry it being turned off.I Love this Service

1 year ago

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Jesse Leiby Lehighton, PA

You thought I was dumb and would leave a 5 star review. When you click on 4 stars, you are brought to this site. If you click on 5 stars, you are taken to a site called sitejabber dot com to leave a review. If you click on stars 1, 2 and 3 you are taken to a SurveyMonkey survey that nobody gets to see except QLink Wireless. I know this because earlier I was going to leave a 5 star review, but had to tend to other things so I closed the page. After receiving 4 more emails, 2 of which woke me up; I clicked on 3 stars and thought "WTF? That isn't the page I was on before." For waking me up in the middle of the night and being shady at soliciting reviews, now you get 1 star here and on the other site. I hate shady companies and that is shady af. Service is great, company shady. I have read reviews elsewhere stating they block you on Facebook for criticizing them or asking questions. I do Google Reviews too, and since you guys just emailed me AGAIN while writing this review at 5:23am and again at 5:25am I will be leaving the same review over there.

1 year ago Edited April 5, 2023

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Joe Halloran Philadelphia, PA

I LIKE THE PHONE BUT THERE'S ALOT OF PEOPLE THAT CALL OR TEXTED IT FROM PEOPLE THAT USED TO HAVE THE NUMBER. CAN I CALL USE & SWITCH THE PHONE NUMBER TO ANOTHER NUMBER THAT I OWN????

1 year ago

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George Redd DC

I had service with QLink some year’s back went with some other companies and now I’m back with QLink. So I’ve been dealing with them for some years now my overall experience with QLink has been good .

1 year ago

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Ayesha Asim Denton, MD

I like the service but sometimes the signal drops Also I had called to order the tablet but no one got back to me If it’s possible someone can call me to place the order for the tablet Thank you Ayesha

1 year ago

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Charles Young Williamsport, PA

Cellular service is a lot better than what I had with tracfone, when I was with them . My only complaint is the tablet I got though q link and acp program it burned up and warranty won’t replace it

1 year ago

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TheDevi Adjanae Charlotte, NC

I like it it’s good service and I don’t have a job right now so this really saves my life because I have two babies I need communication but sometimes the service bars be low a lot.

1 year ago

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Tracy Jackson Woodstock, VA

If I could would give them negative stars. Worst customer service ever. Twice in a year and half and they have just deleted my number with active service. Was on phone during job interview and phone just goes dead. Took three days to get ahold of an actual person only to get hung up on! Finally after about a week was told by one rep that it was deleted from system by rep that hung up on me. After my call was disconnected. That was last year. So had to get a new number and the number the deleted I had for four years and ported it from boost. Then two days ago they deleted my number because I was going to port it to a different carrier. Reason being no service inside my house now. Been in same place for 30 years however couple months ago my service just stopped working. Same phone turns out their trying to force people to upgrade to new phones and new network. When i first switched about closer to two years ago it took about a month to actually get phone service to work. And never did get my free phone or tablet. They lie and they are fraudulent and deceitful and could care less about their customers! If u like having active service and dependable company. This isn't the one. They are incompetent and just overall horrible! Now I have to get another new number and all the work and personal stufff that has to be switched not to mention all the calls I have missed and the customers I have lost. Can't even get into my bank accounts PayPal because of the security measures! Can't verify identity without my phone service!

1 year ago

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Kristen Eaton Fulton, MS

This is the crappiest of services I wish i coud give more negative stars than the human mind could actually process bc this is the biggest joke to ever be produced. Got just the sim card first, my phone was compatible, and IT NEVER WORKED!!! I Went like a month with not having the ability to use a phone. Whether i was home (in the sticks) or in less popular areas of town, higher populated areas, inside or out side of Walmart, 10 minites from home or 2 hours from home I NEVER HAD SIGNAL and it took a month to finally be able to contact customer service who at first told me nothing was wrong... Then i was told that towers for my area were down and the problem could last between 3 weeks to months and theres nothing to be done. Then they said they would do a network reset and it worked for a few days then back to nada. So this time i just sign up for the phone and tablet deal with the bring your own number. I get them and at first im relived bc im getting excellent service, then begins the new horror show. HAS NO BATTERY LIFE!!! I turned the phone off, let it charge fully for 2 days(forgot about it,,) and when i turned it on IT DRAINED 37% BATTERY LIFE JUST FROM STARTING UP!! The battery won't even last a full hour with me not using it at all... Sitting there starting at 100% and not being used, phone locked., No apps opened or used in background, nothing.. wont last an hour. Again reached out through emails and no one will reapond to any of the 5000 support emails i send. Get in touch with someone who basically says it's not their problem its hp serrano hot peppera issue. Get ahold of those people and all they can do is send a new battery. It\s been 2 or so months and nothing. Phone won't even turn on. Started using the tablet and first few days are great. Going a month and every day gets worse. Battery life is pure trash, the lag/drag/delay is horrendous, i dont get notifications, majority of my apps flat out will not work at all. I dont even have games bc i dont care for them and don't need them, i barely have any apps and even went through and deleted apps that were already on the tablet, i constantly clear cookies,/cache and still works like crap and getting worse. I know i should be grateful bc its free, but its like starving to absolute death, on deaths door step bc youre so hungry and some one offers you an abundance of free food only for you to realize its a crap SANDWHICH BUFFEE. Just how grateful can i be for this crap sandwich phone service. Customer service is a joke. The entire program is a joke. This is a government program, you mean to tell me that this is your best? I bet if they had to actually use this they would fix it real fast. Why bother though? They aren't getting stranded in the middle of no were until 4 am with 2 little girls bc their car broke down and ALL THEY HAVE IS A crap SANDWHICH PHONE SERVICE THAT WON'T HELP. Thanks for being absolute trash and putting me through heck in a poorly wooven hand basket made of poop. You guys just throw the cheapest crappiest worthless piece of junk to us and expect us to jump with glee snd show every punce of gratitude we have.? So sad. You guys should be ashamed of yourselves

1 year ago Edited March 22, 2023

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Mike Vollenhals Anderson, IN

Cannot make or receive telephone calls, able to text & access internet. Telephone service has functioned properly in the past months, not sure exactly what steps to take next..... Thank you God Bless

1 year ago

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Brandi Davidson Brazoria, TX

Customer service is lacking a bit of there are any problems with the phone. Everything else is great. I get good service in my area and the phone is sufficient for basic needs.

1 year ago

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Debbie Cannon Opelika, AL

I think I was treated wrong because my phone messed up wouldn't work right but yet I had to pay almost $40 for another tablet didn't last three weeks nobody will call me back I got a bad deal on the phone and tablet but they have great service and rewards I'm on disability I want to stay with Q Linl Wireless

1 year ago Edited March 6, 2023

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Kathy Mesquite, NV

I enjoy the fact I'm able to use it free unlimited text and be able to get emails without paying at this time.... Until I am able to get above ground I'm thankful for qlinks. Thank you Jesus

1 year ago

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Kiley Chicago, IL

Do I have hotspot? Otherwise, I am very happy with the service. I have gone through many phones and numbers, due to my own fault, and Q Link has been there, and extremely professional and courteous throughout.

1 year ago

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Tim Kniep Chicago, IL

You say unlimited data. I have found that to not be true. I have reached the limit a couple of times and had to go the rest of the month without internet. Make it unlimited or let us know the limits so we know how to budget our use.

1 year ago

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Richard Rangel Warsaw, IN

I just love the the way Q link staff and Operators treat you, I will recomend Qlink to all my friends and family thank you Q link for always being there for me.

1 year ago

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Sarah Peyer Houston, TX

I have never had any problems with q-link. I was with them for 3 years and decided to switch to another phone company and immediately regretted it. I'm back with q link and I won't leave them again.

1 year ago Edited March 6, 2023

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Lawana Lawson Manassas, VA

After, we were able to get the phone and tablet activated. The phone 📱 service is better than I expected. Thank you again for your patience with me and your help from all the customer service team.

1 year ago

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Deanna Tracy York, PA

I am thankful for this phone I cannot afford a phone if it weren't for you. Being out for many appointments and having a phone with me helps relieve the pressure on me. I actually had to use it for an emergency.

1 year ago

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Patricia Kemmer

This phone is wonderful I can keep in contact with my grandchildren, make emergency phone calls if needed. I think this is a great thing that Q-Link is doing. Thanks Q-Link

1 year ago

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Ratchet Meister Fort Collins, CO

I like the available phones, and the amount of data allotted each month is just right for me. My only concern, is that my phone calls and text messages might be intercepted by the government.

1 year ago Edited February 6, 2023

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Shanetria Alaniz Beaumont, TX

If I could rate this GOVERNMENT cellular company no stars or rate it in the negatives I would. This company is so money greedy to its ashamed and shouldn't have any accountability of service. Their top up plans are overated, over charged, and outrageous plus they charge for every single assistant provided. I have been harassed by numerous calls & text and when I asked if I could get my number changed they insisted that I pay $5. There is no grace, exception, or exemption within their policies for customers that very much need assistance neither are there any services rendered for 0 customer satisfactory service & support. Even their review question ask if your a paying customer. SMH All this company want is your money when their supposed to be providers for the low income community. With these type of procedures it won't be long before all their competitors take all their business. I STRONGLY RECOMMEND GOING ELSE WHERE BEFORE CONSIDERING THEIR BUSINESS.

1 year ago

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Darren Bateman Los Angeles, CA

So far everything has gone fine I hope things work out with q Link because I haven't had that great of an experience with the free phone so far but everything looks good to me

1 year ago