Evolve Vacation Rental
2.2
2.2
LAST UPDATED: November 15th, 2024
Evolve Vacation Rental was founded in 2011 by Brian Egan and Adam Sherry and was designed to assist owners in managing their vacation rental listings and assist with guest inquiries and reservations. Evolve Vacation Rental is focused on simplifying the process of vacation renting by following a strict rental verification process and providing flexible options with lower fees. Their vetted network of on-the-ground partners are available to handle everything from housekeeping to maintenance.
The Good
- Set, Low Fee for Property Owners
- Flexible Terms
- Communication with Guests
- Property Damage Protection
- Professional Listings
Set, Low Fee for Property Owners
Evolve is free to join, and charges property owners a set 10 percent of the booking fee for its listing services. In addition, Evolve does not charge a cancellation fee.
Flexible Terms
There is no term commitment for owners. The company’s service is free to join and can be canceled at any time. In addition, owners can use their vacation rental for personal use throughout the year.
Communication with Guests
Evolve handles communication with guests throughout the reservation process. In addition, customers who want help booking can contact Evolve’s travel advisors. They are available seven days a week by phone, email, and live chat.
Property Damage Protection
Unlike many competitors, Evolve does not require security deposits for vacation rentals. Instead, the company offers a Damage Protection insurance program. This program is backed by the insurance company Assurant and costs a set fee of $14.50 per night for guests. This protection covers up to $3,000 in unintentional damages by travelers. Guests are liable for intentional destruction or damage that exceeds the set amount. In addition, Evolve provides protection to property owners with $1 million in liability coverage.
Professional Listings
Evolve uses professional photographers and writers to create high-quality listings. In addition, properties are displayed on multiple sites such as VRBO, HomeAway, Airbnb, and more.
The Bad
- Limited Country Availability
- Limited Pricing Options
Limited Country Availability
Currently, Evolve only services North America. Owners looking to list properties in countries outside North America will need to use another vacation rental management service.
Limited Pricing Options
Evolve does not offer multiple pricing options. Though it provides a low, set fee, some companies offer different options, such as yearly subscriptions, to fit the needs of different property owners.
The Bottom Line
Evolve is free to join and charges a low, 10 percent booking fee. The company offers flexible terms allowing property owners to cancel at any time and to reserve their property for personal use. Evolve creates professional listings and promotes properties on multiples vacation rental sites. Properties are protected through Assurant insurance and owners also receive liability insurance. Furthermore, it communicates with customers on behalf of property owners. However, owners of property outside of North America will need to use another vacation rental management company. We recommend consumers compare Evolve to other vacation rental management companies to see if it fits their needs.
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F Dozier
We walked in the door Thursday night to a house that was clearly not cleaned. Some highlights included: a sink with food in it, tables with crumbs on them, but the best was probably the busted bag of BREASTMILK we found in the refrigerator. After contacting the owner, he sent a cleaner over that night who cleaned the kitchen, as it seemed at first as that was what was not cleaned, to find out that clearly none of the house was cleaned. There were dishes in the dishwasher, a load in the dryer, no top sheets on some of the beds, an unidentified object under a fitted sheet on a bed which is a good indicator those sheets weren’t even changed. Even then, we were trying to make the best of it. It all came to a halt when there was a leak in the roof which eventually caused two different ceilings to cave in, and exposed mold that was on the sheathing. We couldn't sleep that whole night worried that the roof may collapse in other areas. Part of our group couldn’t access the main floor because of the collapse in the stairwell and had to go outside in the pouring rain to access the main part of the house. The guy who came to fix it told me that he couldn’t fix until it stopped raining. The owner then came by and after much pressure agreed to move us. Yes, he did pay for the relocation, but after sending photos and complains the solution from Evolve was to refund us $36.73. Yes, you read that right. We paid $5,700 and for the nasty health hazards we encountered were offered a whole $36.73.
3 months ago
Review Source
Debby
We were set up precisely where we wanted to stay.
1 week ago
Loudoun Purcellville, VA
Evolve provided us with a smooth and well-informed rental experience at Lake Harmony: ample and accurate photos on the website, a thorough description of the condo and the neighborhood, as well as a detailed listing of check-in and check-out procedures. And we appreciated their accommodating our last-minute vacation.
Christine, our guest contact, was very helpful in addressing our concerns about the parking gates, the digital thermostat, and the slats missing from the vertical blinds. She even recommended a few local restaurants to try. She also honored our request for a later check-out; we appreciated being able to sleep in on our last day there.
Evolve also provided coffee, wine, water bottles, and a couple of small bags of chips---little touches that made us feel welcome. Keep up the good work!
1 year ago Edited October 24, 2023
Dennis Jordan Broken Bow, OK
I have been in the Short Term Rental business for probably 25 years. That is before any Evolve, Airbnb, VRBO, Booking.com, etc. This was when we had our own web sites and managed by hand and phone. LOL As the marketing of STR's have developed so the have immediate gratification that is expected when a guest, calls, texts or emails. I have managed my self, I have had other independent professional property managers work for me but, none has kept a defining straight line of service. Evolve is a lot more than just a "marketeer" for your STR. They handle almost all of the aspects of the business, most notably the unhappy guest, the rude guest and the unforeseeable. What you all really want to hear is the money part! They pay fast and consistently. I do believe it is the fastest pay out in the market. Evolve does market monitoring do get you most per night getting a "head in a bed". I have been with Evolve for over 4.5 years. I look forward to future years. Good luck and blessings to all.
1 year ago
Christen Ande Brown Phoenix, AZ
was attracted to this listing because of its convenient location, comfy photos and high reviews.
But none of these could have prepared me for the
"above and beyond" service provided at this condo. I fell in love instantly with this chic loft. My hosts were always responsive and courteous. And if extenuating circumstances didn't require me to leave, I would continue to stay for another 6 months. The Welcome Book provides detailed instructions. The laundry facility's application is affordable and easy to use. Kitchen comes ready with essential necessities.
Bathroom is handsomely adorned. I hate to go... but I do so thankful I chose this property.
1 year ago
Kyle Geffert Scottsdale, AZ
Evolve really seems to care! Recently I had arrived at the property I had booked through Evolve only to find out , due to hurricane Haily, the power was out. I waited around for a few hours hoping to get power but unfortunately with no indication of when power might resume, I knew it was time to find somewhere else to stay.( I had traveled 5 hours.) I immediately contacted Evolve to try to get a refund so I could look for something else. To my surprise, Evolve was very apologetic and what I thought would take the normal “ 7-10” business days for a refund, turned out to be refunded immediately! So, because of their quick response I was able to get another place and enjoy my vacation! Thank you Evolve!🙂
1 year ago
Justin Kelly
Evolve has been a fantastic partner for our short term rental business , they stream line the process by advertising your listing on all sites and consolidate all bookings onto one calender. The app is very easy to navigate . They also send emails of incoming bookings and also send emails of upcoming checkins , makes it easy for you or your team to stay on top of things to provide guest the best experience. Their dynamic pricing algorithm is also a phenomenal tool . There support for you and the guest is really good . For what they provide at only a 10% Fee, in our opinion, is the best deal available. Now remember , they are your partner , you have to hold up your end of the deal as well . Keeping your property clean and amenities up to date . If you don't have the means to clean and maintain your property, evolve has approved vendors that can do so . We highly recommend evolve for those who want to rent their properties. It is also very easy to block the property off for personal use or maintenance issues through the app they provide .
1 year ago
Christine Ramos Kingston, GA
Our stay was so comfortable and nice - everything you need and more is supplied. The house was EXACTLY as the pictures show (which we were a bit afraid of due to past experiences with other rentals). Quite neighborhood with lots of shops close by. Great communication from the time I booked with Evolve Vacation Rental we received little text's here and there with updates. Beautiful private landscape and gorgeous interior design. Our only negatives were: check in time was at 4pm, after driving 9 hours from Atlanta we were exhausted and ready to settle in, but when I opened the door the cleaning crew was still there, they asked that we return in 30 minutes and also while we were enjoying the pool the lawn was serviced without warning (good thing were were decently dressed) lol.
Overall this was an amazing rental and we would HIGHLY recommend it - look forward to renting this same house again in the future.
1 year ago Edited August 8, 2023
Erika Ward Frisco, TX
I own multiple short term rental/vacation homes and in my opinion, one of the most difficult parts of taking care of them is dealing with the trend of guests trying to scam owners out of getting free stays or refunds by making up stories about pretend break-ins or bringing in " bug infestations" or photo shopping house pictures to make it look like the house is in much worse shape than the great shape that it's really in or a whole myriad of horror stories that you hear about.
I could write a novel about the beautiful blessing that Evolve has been in helping us with our short term rental houses. Since this is just a review, I'm trying to make it short and sweet. Evolve has been the most amazing example of how to be a benevolent host. They are patient and kind with both the owners and the guests.
When my house got vandalized last week, by a guest claiming to be a pastor (?), I was pretty shaken up, and I felt like screaming at the guest (I didn't… Evolve has modeled for me how to be kind/professional with all customers) but Evolve just masterfully handled the situation by being empathetic and supportive to me and at the same time some how empathetic to the guest who I perceived to be completely insane?. It really was a sight to behold! That this management company could be so kind in such difficult situations! They are like a soft blanket buffer between the owner and guest that makes it much easier to let go of toxic emotions! Big shout out to Eric at Evolve for walking me through undoing the crazymaking situation! He talked me through what to possibly expect when I went back into the house for the first time, he assured me that they would do everything they could on their end to support us and our listing and he helped me calmly send in the info that the evolve insurance needed to reimburse us for damages, extra cleaning, etc. It was a big relief to have them there! They are clearly experienced in deftly handling difficult situations with flair! Thanks again, Eric!
I also very much appreciate that they've kept our homes just about fully booked with mostly great guests! We own 12 rental houses and the short term rentals that Evolve has been helping us with have been grossing at least two to four times what they were grossing as long term rentals. We are gradually turning more of the long term rentals into short term.
I could go on and on about how their app keeps our financial accounting nicely organized/up to date, and how there is always a live person there to help with any kind of owner support. This is a wonderful company! 10/10 I highly recommend!
1 year ago
ron hara Los Angeles, CA
I am new to the short term rental business and just started listing with Evolve. The negative experiences that I have read on this site regarding Evolve as a management company are not inline with my experience with them. From the beginning, Evolve has been great. From the onboarding, to the marketing and implementation of the the reservations. They have multiple ways to communicate with them, such as messaging through the app, email or telephone. It is possible that certain areas in the country are serviced differently, but out West in California, they have been outstanding. Payouts are quick, only a few days after check in, and only a 10% management fee. The key is to have a good local manager/cleaning company, unless you are doing it yourself. I would highly recommend this company.
2 years ago
Mitty Dravich New London, NC
Professional, Customer Service Oriented, Responsive, Great Communication... From my initial contact with the onboarding group to the turnover rof the property to the support group, all I can say is it was painless. All of the professionals I spoke with were knowledgeable and patient with explaining everything what would occur. The photographer was wonderful. The write-up on the property sounds like they have been to the property and the area. All I can say is AWESOME! Could not be more pleased. Kudos to all! My husband said he cannot remember when he was so pleased with the service we have received. They are also very well connected in the industry that they were able to provide us with other resources such as tax professionals that could help us.
5 years ago
F. Reeves Gadsden, AL
My husband and I had to cancel a family vacation with Evolve Vacations Rental, The problem happened on a Sunday when we realized we were going to have to cancel. I spoke with a “Live Person” which was great! She said she would have to speak with the owner about the refund. I spoke to them again this AM, same young lady! She was understanding and very knowledgeable about the contract. Around noon I received an email saying our entire trip was refunded! I appreciate the owner and the company in the professional way they showed such understanding! We will use this rental site again. We rent 4-5 vacation homes a year for family trips.
Thank you again to all parties involved!
5 years ago
Lenora Scottsboro, AL
My husband and I were very excited to be the first guest of the “Legacy View Lodge” in Sevierville,Tn. The layout and design of this mountain home is absolutely stunning. We enjoyed the beautiful (fully stocked) chef’s kitchen, the outdoor grilling station, the gorgeous master bath (loved the stacked stone), the wall of windows, and all of the many comforts offered which, are too numerous to list. Equally important, the views ARE truly amazing. We drank coffee on the back deck while watching the morning mist roll down the mountain, settling in the valley below. No camera could capture the ethereal morning beauty. It’s truly a must see!
With all “Legacy View Lodge” offers, and because check-in and check-out was a seamless experience, we look forward to visiting again and again! Thank you for sharing your beautiful mountain home and helping to create anniversary memories that will last a lifetime!
5 years ago
Doreen Ballwin, MO
For our Branson, MO family vacation we chose a cabin off the VRBO site that was managed by Evolve. We were extremely pleased with the process. We booked the cabin three months in advance with a partial deposit. One month prior to arriving Evolve automatically charged our credit card for the balance and sent us detailed instructions about our rental. 15 days prior to arriving they sent us another email, then one day prior to arrival they followed up with another email. We were totally prepared for our arrival. After our stay I emailed the owner of the cabin regarding an issue with the coffee maker and he was very responsive. I would highly recommend Evolve for your next vacation! I will be using them again.
5 years ago
Mike Valencia, CA
I think that Evolve is the best property management company out there, bar none. They have completely stepped out of the box as far as how to manage property management. I have been with them over a year and have had nothing but positive experiences. I am so impressed that it is only 10% and they are advertised on all sites except for Vaccasa, which is a horrible company.
They have a professional photographer that comes to your place free of charge and takes excellent photos. They have a professional team who writes up the details of your residence.
I had a very picky guest one day who did not know I had a Keurig machine and she flipped out because she didn’t have her pumpkin spice coffee that she could’ve brought with her. Evolve has a complaint team who are so professional and contacted the guest and sent her a gift certificate to Starbucks and said they would re-imburse her for any charges she had for pumpkin spice coffee. As funny as the story sounds the guest ended up giving me a five star review.
I have contacted Evolve numerous times about editing my website page and any other information. Customer service is quick and extremely professional.
I absolutely love how guests do not leave a damage deposit but pay $15 a day for insurance. I had a brand new recliner chair and one of the guests children sat on it when it was reclined and bent the metal for the recliner and I filed a claim and the chair was fixed and I was reimbursed immediately. The guest did not even know I filed a claim from their damage and prevents them from giving a bad review.
5 years ago
Paula Hoffman Lake Jackson, TX
Very nice place to retreat to, located just a couple blocks from downtown with a secluded feel. The home was very welcoming and clean with all the comforts off home. One of the greatest part about this rental was being pet friendly.
If you love wildlife this is a wonderful get away, bird all day long. The homeowner has placed feeders around the yard giving alot of chances for viewing. We also seen rabbits, armadillos, squirrels, and deer all from the patio while enjoying the shade.
Only down side to this home is there is no true kitchen, but that is clearly shown in the listing. We brought coolers for most of our things and just work out of them. We did prepare 2 meals here at the home (painfully for 8 people) next time we stay we will opt to eat out. Who wants to clean up on vacation anyways!!!
Definitely will book again!!!
5 years ago
Nacole Williams Wylie, TX
I don't even know where to start everything was so amazing!! We rented the house Dec 22nd-29th to come back to Alabama and spend Christmas with my husband family. The house was absolutely beautiful, kept up with, very clean, and smelled nice! We loved the master bedroom so comfy and the bathroom was amazing. The living room was very comfy and cozy, the couches where nice to sit and recline back and relax. The kitchen was beautiful and there was everything you needed to cook(Pots, pant, plates, etc) We loved the deck that is right off the kitchen/living room very nice to sit on and relax with a cup of hot chocolate or even watch the sunsets. We loved going down to the dock and relaxing for hours and just taking it all in. The drive to and from the house was nice as well we seen lots of wildlife! The whole experience was just amazing. The communication with Cindy was excellent and she even leaves you breakfast! We are excited to book again in the future!! If you want a nice relaxing getaway and a house to rent that is beautiful and clean this is the place for you. There is a sign outside that says Little Slice of Heaven and it definitely is!! Nacole & John Williams-Wylie, Texas
5 years ago
Deb Johnson
Switching over to partner with Evolve to book my rental property on Marco Island was the best decision! Evolve has lived up to all of their commitments and continue to make improvements. The transition to working with them was seamless. First step you are connected to an on-boarding professional who works with you on setting up your webpage and scheduling a photo shoot to help promote your property in the best possible light. You get to approve of the final page before going live. Once live they promised to get me more bookings and they delivered and they starting delivering immediately. I got my first booking within 24 hours of my property going live on their website, and the bookings just kept coming.!!! My home was rented 30% more this year than it has in the prior 6 years working with a private property management group. Not only did Evolve get me more bookings but they also charged me half of what I was paying to the property group I was working with. I went from paying 20% plus any incidental costs with the private management team to only a 10% booking fee with Evolve. And best of all you dont wait to get your money! You get 30% at the time the property is booked and the remaining 70% within 30 days of the guest arrival date. This is a huge asset. With my prior management group I got the money 1 week after the close of the month that the guest stayed even though they put a deposit down at the time of the booking. Crazy!
Now its true I am more involved with the ongoing management of the incoming guests than I was before but to me that's a plus. I get to personally connect with the people staying in my home and understand first hand what they like and what may need to change. I prefer being involved rather than getting a "surprise" bill for a repair or change that I knew nothing about.
I also love the Evolve owner website. It provides you with all of the details you need to know about incoming guests, how many bookings you have, how much money you have earned, etc. . This may not seem like a big deal but my experience with the private management team was I didn't get any of the renter/guest information. As far as the renter or guest knew my property management group owned the home. They kept that information from the owner. Importantly, if you have questions, or need help, Evolve representatives are always, always responsive. You can connect with them live on the phone, you can chat with them on the owner website or portal or send them a request via email. Whatever method you choose you can count on a timely response. They are a very helpful team of people.
Net overall my experience switching to Evolve has been nothing but positive and if you are thinking about a change or getting into the rental property business- Evolve is a great booking partner.
5 years ago
Adrienne Lorenz Yucca Valley, CA
I’ve been with Evolve for over a year now. I was new to the vacation rental business and heard about them online. I thought about making a go by myself but saw the fees to sign up for Airbnb and vrbo. Evolve didn’t charge anything and would put me on all different websites and take professional pictures of my home and do the write up. It really was a no brainer. It took a couple weeks to get it all together, but I couldn’t be happier. My home is in the Joshua Tree market. Evolve charges 10% and does all the work. They take care of my calendar, answer questions with the guests, and send me my money. I always text the guest right before check in to introduce myself and let them know to contact myself with any issues with the property. So far I’ve had great reviews and only one guest that I won’t have back. (He let his dog swim in my Koi Pond and got mud everywhere.) I feel my property is being marketed very well and love the added insurance that Evolve gives me. I would recommend this company to anyone doing vacation rentals.
6 years ago
Ann Calvey San Mateo, CA
We have been with Evolve for only one year and they have been wonderful, from the first call they took us through everything to on board our property, step by step. they were always happy to help, and got back to us very quickly with any problems or concerns and marketed our property to our best advantage.
I cannot speak highly enough of them, across the board they are excellent
We have been rented every weekend and and this is only our first year. The advertise on 7 or so different sites. We had a problem with one renter and they went back to Arbnb and got us more money for extra cleaning which I did not think we had a hope of getting. I am very happy we chose Evolve.
6 years ago
Dianna Jensen Grand Junction, CO
We started with Evolve in January of this year. New to the Vacation Rental we have relied on the advice of the professionals, EVOLVE. They have been able to answer questions we have, suggest ideas, and give advice when needed. I tried to manage our VR on our own for one month and found it to be a waste of my time. I have 2 other businesses that need my attention and so having them manage people, bookings, money, advertising, and cover insurance has been a Godsend. We have surpassed our expectations with the rental and we are only in the sixth month.
They have delivered what they have promised and we couldn't be happier.
Thanks again EVOLVE for making our job easier by your great service.
Sincerely,
Dianna and Larry Jensen
6 years ago
Tracy L Zikes Riner, VA
EVOLVE's rental management model is a win-win for me as a homeowner. Their team of experts have proven their commitment to my success by widely and professionally marketing my home at a fraction of the cost other management companies charge. They take the reins, eliminating the stress of rental management, while perserving my overall ability to closely oversee each aspect of the process. Their team is responsive in answering my questions and addressing my concerns. With over $30,000 in rental bookings in the first 6 weeks of joining the program, EVOLVE is delivering what they promise. I couldn't be happier with my decision to put my trust in EVOLVE Vacation Rental Network.
6 years ago
Carol Basking Ridge, NJ
As an homeowner who uses Evolve to rent my vacation home, I can't praise them enough. Our listing went public with Evolve and their partner sites on 1/1/17 and we were booked solid every weekend in Jan/Feb/March in a matter of weeks. We have steadily rented in the interim months and have had great bookings all summer; some are full weeks even though we only have a 2-3 night minimum. I've even had repeat business already! Evolve walked me through the process, has a fantastic user interface online, updates my listing whenever I make changes, handles my billing, and has handled one or two renter issues as soon as they arose. I would recommend this company to anyone. Renting my house has been a completely pleasant and FUN experience because of Evolve!
7 years ago
CHRIS MARCHANT
Watch out for this companies cancellation policy. Our vacation was cancelled due to the Crowdstrike outage, but they took our money anyway. There was no accommodation made by this company at all, and they feel justified in stealing $3K from us. I will never rent from this company again. Look out for them on VRBO and AirBNB. Know if there is some event outside of your control they will not work with you. They don't care about their customers and are only in it for themselves. They will put the responsibility on the owner, but it's their name on the store. They represent the owners. If I knew who the owner was I would blast them too.
3 months ago
Joy Grimes
Horrible company. We arrived at the cabin we rented for 2 weeks, and it was nothing as expected. There were several safety issues, cleanliness issues, and deceptive pictures advertising. When we contacted Evolve we were told there were no serious safety concerns. So they feel difficulty getting up the driveway because of loose gravel, uneven decking, à deck gate you have to lift to get open and large brown spiders are not enough of a safety hazard. Leaving the property my car slipped going down the driveway, the foundation was crumbling, the mountain was sliding down onto the house ...not to mention the 1980 time machine hot tub that was a health hazard. The house was so dirty there were spills on the floor, large ants everywhere. Don't trust any property advertised by Evolve.
4 months ago
Justine Mucci
Terrible TERRIBLE customer service.
Very misleading cancellation policy.
We had reservation for 8 days, called was told we could change the dates up to 48 hours before check-in.
Attempted to do this online. Evolve website showed switching days would cost $81 less, but their website kept experiencing an "Error" so I called and talked to their incompetent customer service and was told it would be $200+ more and couldn't explain why the website was different. I cancelled my extra day because their website said I would be issued a future travel expense so I was going to use that $$ to add on my extra day. They refused to give me the travel credit despite looking at their website with the cancellation policy in front of me stating that if I cancel within 48 hours of check-in, a future travel credit will be issued. Supervisor was arrogant, non-empathetic. Will never use again and will advise my travel host of this!
5 months ago
Lori Olson
Was a very easy process. We picked out the house we wanted made the reservation. The Evolve team quickly let us know how to access the house and everything we needed to know, they also sent timely reminders as our trip got closer. Instructions we clear and concise about what to do when checking out of the house. Overall a very easy and simple process to make our vacation memorable.
1 year ago
Kathy Friberg Onancock, VA
We are a group of 4 retired women who travel together. This townhouse is very nicely appointed and clean. The owners were thoughtful to provide a lovely welcome bag of goodies! The kitchen is nicely appointed and stocked. The screened in deck is a delightful breakfast spot. If you are traveling to Chincoteague Island, we recommend this townhouse.
1 year ago Edited September 13, 2023
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Josh Weber WI
A friend told me about Evolve about 8 months ago when they heard I was purchasing a vacation rental property. They recommended evolve to us as we are first time investment property owners. Evolve has not let us down, in fact they have gone above and beyond our expectations. They are very responsive, helped us get the listing off the ground, and have been a constant resource through the process. I am confident I have made more money by using evolve, while having far less headaches. I would highly recommend them if you are new to this or even have been doing it a while. They are great.
1 year ago
Tim Wells Pasadena, MD
We had a great stay over the 4th of July weekend. Location is perfect for visiting the lake, local parks, and trails. The house was cozy and clean with plenty of amenities. Relaxing in the backyard with the sights and sounds of nature and not neighbors was a big plus our group. We specifically loved the customer service and website/billing procedures. Overall 10/10 and we will hopefully be back soon!
1 year ago Edited August 2, 2023
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B Woods Wayne, PA
I wrote to Evolve prior to my trip. The representative was very responsive. I had read a bad review that was posted just before my scheduled trip. The representative was very reassuring and even took the time to go to the house to check on it for me. Got back to me after to let me know the place was in great shape. I was pleasantly surprised upon my arrival. I’ll definitely book with Evolve again!!!
1 year ago
Linda Pepping Glendale, AZ
We rented a cabin from evolve in Munds Park, Arizona! The cabin was phenomenal, well stocked even had a complimentary bottle of wine for us! We had even left our portable speaker, and they were kind enough to mail it back to me! Any questions we had during our stay, were answered promptly! We will definitely be renting further properties from Evolve!
1 year ago
Christine Mathey
Easy to book and the customer service was amazing. My family stayed in San Francisco and booked through Evolve. I had never heard about them and was a little worried. They did not disappoint and our trip to SF was great. The house was so much larger than pictured and had everything we needed for the stay. Location was so close to everything so we were not disappointed. Would definitely book with Evolve again
1 year ago
Karina Segura Hesperia, CA
We booked a home for our first trip to Yosemite. I liked how comfy the home was. Loved that it had a lot of cooking basics, laundry room, and smart tvs and wifi. It was an awesome experience and I would definitely go back again.
Our only issue was a lot of pet fur around the home, but that did not really take away from how nice our trip was and how comfortable we were in the home. Booking was easy as was in check in and check out. The person of contact was readily available for any questions or concerns that we had.
1 year ago Edited July 17, 2023
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Lisa Turner Erie, CO
This model is the best I've seen for property owners of short term rentals. Evolve takes care of everything for you and for a remarkable price-the value to cost is exceptional. It is so easy to use and navigate their on-line website and smart phone app. Any time I need to have something changed on the listing or have questions regarding sales tax, pricing, etc. I always get a reply quickly and issues are taken care of quickly. I highly recommend Evolve Vacation Rental to anyone with a short term rental property.
1 year ago
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Caroline Garguilo Toms River, NJ
Evolve has made renting out my home so easy. I am a realtor and simply do not have time to market my own rental. They are consistently getting me bookings and they are people of their word. They promised me my first booking in a certain amount of time and THEY DID IT! I am 100% satisfied with their services and will continue to use them and recommend them to my clients!
1 year ago
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Kazumi Komar Fair Oaks, CA
Angel L is a very effective salesperson
1 year ago
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beth vonnegut
As homeowners, we all know that issues arise from time to time. We have been very impressed with Evolve's response time to any issues that happen to come up. Evolve has worked with us to find solutions that benefit both us as owners as well as our guests. We have been kept informed and felt supported by Evolve. Our rentals have increased drastically and we actually have to block out time in order to perform routine maintenance and upgrades to our property now.
1 year ago
Amber O'Connor Atlanta, GA
My stay was in a perfect, central, safe, well-appointed home in Annapolis! We loved being a quick and walkable jaunt from the waterfront and all downtown offers. The building was new and felt very safe for two female travelers. Being just above Curate was a bonus for a yummy latte! I would recommend this beautiful home for all that it has to offer and the ease of check-in and check-out. Thank you so much for hosting us!
1 year ago Edited February 10, 2023
Review Source
Laurie Baggerly Dallas, TX
Great! Kept us updated with rental information arrival/departure info, payment, helpful hints etc. We had to make a change on departure date and Evolve was quick to respond and was able to change it for us. First home we tried to rent the owners didn't respond to them within 24 hrs so Evolve let us know and cancelled the reservation which was good too, that gave us quick notice to look for another property. Lots of choices on Evolve.
2 years ago
Jerry Dunlap Wheeling, WV
our stay in myrtle beach was great. we stayed at guest cottages/78 jester court. Quiet neighborhood, cozy, and clean cottage. Thumbs up Brenda K . awesome job! Brenda K was our contact. Very Professional, Friendly,and made sure we had everything we needed. Thank you so much for making a pleasurable vacation for us. God Bless. Sincerely, Kelly and Jerry D
3 years ago
Laura T Las Vegas, NV
Evolve manages my one short term rental property and I couldn't be happier. They set prices to be competitive with comparable properties nearby, they present my property in a beautiful, professional way, and their contracts and agreements are clearly stated. They do what they say they will do; they enforce the contracts they make with all their customers, both home owners and renters. Evolve has worked hard to provide the best compromise for both property owners and renters, and I couldn't be happier with their service.
4 years ago
Kristi Sage Bellevue, WA
We had an amazing time at Julie and Dan’s cozy cabin tucked away amongst lush trees with incredible river-front views of the Skykomish River and snow capped mountains. We enjoyed our weekend filled with lots of R&R. The cabin has everything you need - including games, plenty of amenities (and an added bonus of stylish decor)! Definitely recommend this place and we can’t wait to be back soon. Thank you!
4 years ago
Lon King Hillsdale, MI
We had to change to a larger home this year after we already had one reserved. Tess and Ivy really handled everything like clockwork. They were very knowledgeable, prompt, diligent,
and informed me of everything as we needed to make changes with insurance, etc. I will now use these two every year for our family "late Christmas" gathering somewhere in the country.
I would hire them immediately, however I am just an old marketing consultant. Evolve hit a home run with the service
Ivy and Tess provided. I am telling all my friends to use Evolve for trips like we take.
4 years ago
Diana LeVierge Agawam, MA
We loved our stay! The grand-kids loved the hot tub, and the rooms were spacious enough for everyone to have a place to be. Location was great and we were able to do many day trips. We whale watched, fished, swam in the ocean and the lake. There were many other great days, just hanging out playing pool and giant checkers with the kids. The bikes were a huge hit as well! Overall a great week, with our family! I believe my granddaughter stated that the pillows were also very nice. :-)
Steve and Diana LeVierge & Family
5 years ago
JoAnna Darby Chandler, AZ
This is difficult because you cancelled my reservation for a hot spot at a hot time of year. You sent me alternatives that were not comparable to my original choice. When I tried to re-book time had passed and availability went way down and cost went way up. I had made flight arrangements and my family as well so the downstream affect was devastating. My agent Annie turned the entire situation from a 0 to a 5. She listened, she cared, she followed up and she fixed it. That one person prevented a very sour yelp rating from me. She needs a bonus.
5 years ago
Denise Palick West Bend, WI
It was extremely easy to book our vacation rental. Once you get on the website, everything is right at your fingertips to book your rental property. Once it is booked, the owners contacted me immediately to thank me for renting with them and gave instructions as to when my credit card would be charged. Can't speak highly enough for this service.
5 years ago
Jenni Garden Grove, CA
This was the absolute best cabin rental I've ever stayed at in Big Bear Lake. The owner provided everything someone would need to spend a relaxing week. All the conveniences of home can be found in this beautiful retreat. The view from the cabin is beautiful and have an excellent location.
I would definitely recommend this retreat to anyone coming to visit Big Bear.
Did I mention the view from the Hot Tub is breathtaking!
5 years ago
Angela
This was my first experience with booking a vacation like this. We were a bit nervous about the process and what to expect. Evolve sent us emails with clear instructions on what we needed to do and how to contact them should we have any questions or problems. It was such a good experience. They covered every detail and we really had all the info we could ever need about the location where we were studying at. It was very stress free and we will def be Looking at their vacation properties in the future.
5 years ago
Karen Wagner Delia Livingston, MT
We have been renting our cabin through Evolve for 2 years now. We absolutely love working with Evolve. They are easy to contact, keep us up to date, and they manage our property on multiple web sites. Over the past 2 years we have only had 2 issues, both with guests, and both times Evolve helped us and helped resolve each issue in a very timely manner. We plan on using them for as long as we rent and if we can add to our cabins we will rent them through Evolve as well.
5 years ago
