Name: 3 Day Blinds
Rating: 4.8

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Verified Customer

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Laura A Chicago, IL

What started off as a great experience has become one of the worst experiences. Let me explain. The sales agent did a great job selling me the product, selling the most beautiful blind (top up bottom down) but she ordered the wrong blind for one of my five shades. No problem right, wrong! Well I waited an additional two weeks for the replacement shade but it was only bottom down. Oops, lets order it again. So here I am outside of the return days (30-days) so I have to wait. I ordered the blinds on July 21 and here it is Sept 20th and I still do not have the correct blinds for my home. I was going to use this company to install blinds in both of my two bedroom but after this experience why should I? Bottom line, product is good (so far) but measuring and documenting the correct product for installation not so good.

1 year ago

Reply from 3 Day Blinds

Thank you for your feedback. We apologize for the issues experienced with your order. We are coaching our team members so that your experience is not repeated, and thank you for providing us with information that will help us to improve our services.

Sep. 20th, 2023

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Verified Customer

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Adele

Of the different estimates we got, they weren't the cheapest, but we just thought that they would be the best fit for us. They were prompt and were installed very well. They seem just like what we were hoping for.

1 year ago

Reply from 3 Day Blinds

Hello Adele, Thank you for taking the time to comment! At 3 Day Blind we take pride in providing excellent customer service, and we are glad to hear we are on the right track.

Sep. 8th, 2023

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Verified Customer

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Darrell

My representative, Amanda, was amazing. Because there were some issues and they addressed them. I think they're well made. They serve the purpose of darkening the living room easily with a remote so we can watch television.

1 year ago

Reply from 3 Day Blinds

Hello Darrell. Thank you for taking the time to share your experience! We truly value your feedback.

Sep. 8th, 2023

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Verified Customer

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Laura

They're exactly as they promised they would be. They were prompt in coming to measure and giving me a quote. But whoever the installer is, could they please hook it into my Alexa? And inform consumers that they only get one controller for seven blinds.

1 year ago

Reply from 3 Day Blinds

Hello Laura,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at CustomerCare@3day.com, and we will be more than happy to assist.

Sep. 11th, 2023

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Verified Customer

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Mary

They look nice, they were installed correctly, and so far they look great. When they brought in samples, they didn't overwhelm me and they gave me good suggestions. The first set of blinds I got came really fast.

1 year ago

Reply from 3 Day Blinds

Hello Mary,
3 Day Blinds is committed to providing excellent customer support, and we thank you for your feedback.

Sep. 8th, 2023

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Verified Customer

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Stracci

They got here when they said they were going to come here. Everything they promised came true and I thought they were very professional. I liked the quickness, the availability, and the time saved.

1 year ago

Reply from 3 Day Blinds

Thank you Stracci! We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing 3 Day Blinds!

Sep. 8th, 2023

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Verified Customer

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Karen

I went with 3 Day Blinds because I contacted a lot of people and 3 Day Blinds is the only one that got back to me. I got shutters and they're very nice. They were on time and the price was good.

1 year ago

Reply from 3 Day Blinds

Hello Karen,
3 Day Blinds is committed to providing excellent customer support, and we thank you for your feedback.

Sep. 8th, 2023

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Verified Customer

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Shary

Everything is perfect exactly the way I wanted it, and it seems to be really good quality. Every time I needed something they were there and answered my questions and made me feel comfortable with my choice.

1 year ago

Reply from 3 Day Blinds

Hello Shary. Thank you for taking the time to share your experience! We truly value your feedback.

Sep. 8th, 2023

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Verified Customer

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Priyanka

So far we are not seeing any issues. They are nice and functioning as expected. There was a missing remote and they came back and they took care of everything very nicely. Just keep doing what you guys are doing.

1 year ago

Reply from 3 Day Blinds

Hello Priyanka, Thank you for sharing your experience!

Sep. 8th, 2023

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Verified Customer

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Charleen

My rep was very conscientious and provided great customer service. I liked the convenience of it all. If something is wrong, maybe the measurement isn't quite right, they immediately replace it.

1 year ago

Reply from 3 Day Blinds

Hello Charleen, Thank you for sharing your experience!

Sep. 8th, 2023

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Verified Customer

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Joanne

There was not a lot of communication and but the guy who actually installed them was fabulous. I think his name was Scott and he was just wonderful. He would have made me a repeat customer. They were very expensive though.

1 year ago

Reply from 3 Day Blinds

Hello Joanne, Thank you for sharing your 3 Day Blinds experience!

Sep. 8th, 2023

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Verified Customer

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Mullarkey

They were prompt and responsive and I'm just very impressed with their customer service. And I would just like to give extra kudos to the guy who actually did the installation. He was fabulous.

1 year ago

Reply from 3 Day Blinds

Thank you Mullarkey)! We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing 3 Day Blinds!

Sep. 8th, 2023

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Verified Customer

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Joy

I needed some blinds quickly. The customer service is very hands on. I knew what day they would be out. They contacted me when they were 5 minutes away and they showed up on time. It was perfect. Really nice people.

1 year ago

Reply from 3 Day Blinds

Hello Joy,
Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Sep. 8th, 2023

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Verified Customer

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Christine

I wanted a quick quick turn around and that's what I got. They were quick to respond to my request, and the blinds are comparable to the existing blinds that I had in the house.

1 year ago

Reply from 3 Day Blinds

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Sep. 8th, 2023

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Verified Customer

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Judy

3 Day Blinds was very responsive in answering all of our questions. They actually got here earlier than we expected. And the installation was expertly done and not rushed at all. They're just what we wanted and we love them!

1 year ago

Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Sep. 8th, 2023

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Verified Customer

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Toxi Roane Clermont, FL

Although the process to complete my order of 5 interior and 9 exterior blinds has taken longer than expected, the QUALITY of the blinds far exceeds other such blinds we have examined.

1 year ago

Reply from 3 Day Blinds

Hello Toxi, Thank you for taking the time to comment! At 3 Day Blind we take pride in providing excellent customer service, and we are glad to hear we are on the right track.

Sep. 11th, 2023

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Verified Customer

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Sarah Beyer Leawood, KS

WE replaced 20 year old 3 day blinds and it was a pleasant experience. Great sales lady and installer was so nice. Everything went well and we expect these new blinds to last another 20 years.

1 year ago

Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Sep. 11th, 2023

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Verified Customer

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Matt Oxnard, CA

Amazing service!! Couldn’t be happier. In a world where sub-standard customer service has become the norm, 3 Day Blinds blew us away with their responsiveness, promptness and overall service!! Thank you!!

1 year ago

Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

Sep. 7th, 2023

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Verified Customer

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Larry

We actually got what we expected, and that's rare enough in today's world that it's a happy surprise. The blinds are beautiful. They seem sturdy, the motors work well. I'm very happy with it.

1 year ago

Reply from 3 Day Blinds

Hello Larry,
Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Jul. 27th, 2023

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Verified Customer

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Anonymous

3 Day listened to us and gave us what we wanted. They didn't try and sell us something that we didn't need. There were no problems, no speed bumps, nothing. The whole experience was excellent.

1 year ago

Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

Jul. 27th, 2023

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Verified Customer

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Kim

They were on time with everything. The person that came to talk to us was on time, the prediction that he gave us when the blinds would be ready was on time, and the installer did a good job and made sure they were hung correctly before he left.

1 year ago

Reply from 3 Day Blinds

Thank you for sharing your experience!

Jul. 27th, 2023

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Verified Customer

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Suzanne

I like the blinds, I like the salespeople, but I was totally unsatisfied with the customer service when there was a problem. When I purchased my blinds, the battery that was in the remote control lasted one week and it was dead. When I called 3 Day, they don't supply new batteries but they have no problem charging you over $3000 for blinds and then give you a dead battery. So I was very disappointed.

1 year ago

Reply from 3 Day Blinds

3 Day Blinds is always looking to improve our designs to offer the best quality, and we appreciate your feedback. All of our blinds are covered under warranty should you need any service. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at CustomerCare@3day.com.

Jul. 27th, 2023

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Verified Customer

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Diane

The person came to present what their products were, the process, all the different configurations, how customizable it was and whatnot. I like the products they have with regards to the materials they were made of and their warranty.

1 year ago

Reply from 3 Day Blinds

Hello Diane!
Thank you for sharing your experience with 3 Day Blinds! We are truly happy that you chose to work with us.

Jul. 25th, 2023

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Verified Customer

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Maria

Any issues that we had, or if there were any questions, Dylan was always very responsive and able to help. The person who installed the blinds was super helpful and knowledgeable as well.

1 year ago

Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Jul. 25th, 2023

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Verified Customer

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Margaret

I think it's a very good company. I could do it all from home. I didn't have to go shopping at different stores. I like that the quality is very good. I was very satisfied with the product and the service.

1 year ago

Reply from 3 Day Blinds

Hello Margaret,
Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Jul. 17th, 2023

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Verified Customer

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Jill

I didn't have any problems scheduling, everything went very smoothly. I had to change the date a couple times and that was fine, it wasn't any problem at all. I'm very happy with them.

1 year ago

Reply from 3 Day Blinds

3 Day Blinds is committed to providing excellent customer support, and we thank you for your feedback.

Jul. 17th, 2023

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Verified Customer

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Bobbi

3-Day listened to what I wanted to say, got what I wanted within a timely manner, and the installation was very easy and quick. The blinds are very easy to move up and down, and they look very nice.

1 year ago

Reply from 3 Day Blinds

Hello Bobbi. Thank you for sharing your 3 Day Blinds experience!

Jul. 17th, 2023

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Verified Customer

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John

They came up to the house to show me all the different options that were available to me and talk me through what I wanted to accomplish with my blinds first. And it was very appreciated.

1 year ago

Reply from 3 Day Blinds

Thank you for inviting 3 Day Blinds into your home!

Jul. 17th, 2023

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Verified Customer

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Jackie Miami, FL

1 year ago

Reply from 3 Day Blinds

Thank you for sharing your experience with 3 Day Blinds! We are truly happy that you chose to work with us.

Jun. 7th, 2023

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Beverly San Antonio, TX

Ordering and Install went fine, but, I noticed a few small improvements that would have made it Flawless. I told the Installer. he said call the office. They told me to call the Marketer. I left a few messages, but, No call backs. NO problem. You've got my $3,473.42 and can't be bothered to come back and make a few upgrades to make the work outstanding. Blindsters.com was more than happy to make a few hundred Dollars and now everything is Great.

1 year ago

Reply from 3 Day Blinds

Hi Beverly, We understand your concerns and apologize for this setback. We always strive to deliver a great experience, and we thank you for taking the time to bring this to our attention so that we can get your order back on track! Would you be willing to provide us your invoice number, and contact information associated with your account so we can look into this? Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue.

Jun. 14th, 2023

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Verified Customer

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Anne Seattle, WA

The consultant gave us good advice and did not pressure us. The installation went smoothly, the installer cleaned up completely. We are very happy with our new window treatments.

1 year ago

Reply from 3 Day Blinds

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Jun. 8th, 2023

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Verified Customer

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Laura Sugar Grove, IL

The sales person who came to my house,he was fabulous. The sale that was going on helped me decide to call this company back and finish the rest of my windows. I love how fast they came and put the window treatments in.

1 year ago

Reply from 3 Day Blinds

Thank you for inviting 3 Day Blinds into your home!

Jun. 7th, 2023

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Anonymous Brick, NJ

Very accommodating. Each time I call, the technician was great and my saleswoman was extremely friendly and helpful. I had a small problem and she helped me right away. I keep going back, so they're doing something right.

1 year ago

Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

Jun. 2nd, 2023

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Joyce Surprise, AZ

The lady that came to the house was so, so nice, so understanding and so willing to work with me. The suggestions that she offered turned out absolutely great and I am very happy with the look of the rooms with the blinds that I chose with her help.

1 year ago

Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Jun. 2nd, 2023

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Samuel Minneola, FL

Our rep came in, she did a good job of demonstrating the blinds and material and giving me all the information that I need. She even matched it up to the room that we put it in.

1 year ago

Reply from 3 Day Blinds

Hello Samuel, Thank you for taking the time to comment. We are delighted to hear that you enjoyed the experience with your Designer, and we will be sure to pass along this feedback. Thank you for choosing 3 Day Blinds!

Jun. 2nd, 2023

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Sandra Reafleng

I’ve used 3-Day blinds for two homes. The customer service, quality of the blinds, communication by the company, and installation has always been exceptional. I will continue to use them for future projects.

1 year ago

Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

May. 31st, 2023

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Ellen Elkton, MD

They're well made and insulating. I bought 3 honeycomb shades and 4 wood blinds and they're very well made, they look nice, and they serve the purpose that they were meant to serve.

1 year ago

Reply from 3 Day Blinds

Hello Ellen. Thank you for sharing your 3 Day Blinds experience!

May. 24th, 2023

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D. Bethesda, MD

They were very professional. They came when they said they would. They did a good job installing it. They followed up on appointments and things like that. It's not cheap, but it's very good quality.

1 year ago

Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

May. 24th, 2023

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Dave Lorton, VA

They were responsive, but it took a 2nd agent to respond to our request. The blinds are good quality, actually. The cords on the original blinds aren't that good, but the new blinds seem to be good.

1 year ago

Reply from 3 Day Blinds

Hello Dave. Thank you for taking the time to share your experience! We truly value your feedback.

May. 24th, 2023

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Verified Customer

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Jeanne Cleves, OH

The guy that came and put the blinds up did a great job. Showed me how to use them, left the place clean, so I was very happy. He was here about a half hour earlier, so I was happy about that too.

1 year ago

Reply from 3 Day Blinds

Hello Jeanne, Thank you for taking the time to comment. We are delighted to hear that you enjoyed the experience with your Installer and we will be sure to pass along this feedback. Thank you for choosing 3 Day Blinds!

May. 24th, 2023

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Davida Phoenix, AZ

The blinds are basically the same as most other blind stores that I went to, but they were convenient to use, so their quality is outstanding. And when I had a problem, they took care of it for me.

1 year ago

Reply from 3 Day Blinds

We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing 3 Day Blinds!

May. 24th, 2023

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Arthur West Palm Beach, FL

They're very customer oriented. I mentioned I did have a problem that needed to be resolved, and they took care of it, scheduling to come back to take care of what was needed. All customer focused.

1 year ago

Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

May. 24th, 2023

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Linda Apollo Beach, FL

When I called, they made a report very easily and the lady who came was very informative. The blinds are made from very nice material and they'll last a long time, probably longer than me.

1 year ago

Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

May. 24th, 2023

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Steve Clarkston, MI

Salesperson come out, measured that everything was good. The installation people were in and out in a hurry. I'm totally satisfied. I've used 3 Day on my Lake Oakland home, my golf course home, and I recently got a place in Florida and I'm going to have them come in there and put some shades in. I've never had a problem with them.

1 year ago

Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience.

May. 24th, 2023

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John Reno, NV

I live in Reno and we had a lot of snow this winter so we had to reschedule about 7 times and that was fine because the guy called me all the time to let me know what was going on.

1 year ago

Reply from 3 Day Blinds

Thank you for inviting 3 Day Blinds into your home!

May. 24th, 2023

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Sharon Silver Spring, MD

I like the fact that they had a free in-home consultation and estimate. When the man came out, he was very knowledgeable and he was a really good salesperson. And he had good samples.

1 year ago

Reply from 3 Day Blinds

Thank you for taking the time to comment. We are delighted to hear that you enjoyed the experience with your Designer, and we will be sure to pass along this feedback. Thank you for choosing 3 Day Blinds!

May. 24th, 2023

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Beverly Murphy Bedford, OH

It was easy, I didn't have to leave my home. They're durable. They're easy to manage, easy to take care of. The designer that came out had lots of expertise. It was very helpful and it was a good experience.

1 year ago

Reply from 3 Day Blinds

Hello Beverly, Thank you for sharing your experience!

May. 24th, 2023

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Christy Lofton Santa Clara, CA

I am impressed with the customer service. I did have a problem with my blinds that we noticed after the fact and the new ones are being installed today. Jennifer and Vivian were on top of things for me.

1 year ago

Reply from 3 Day Blinds

Hello Christy,
Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

May. 19th, 2023

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nancy haddabeh Odessa, FL

I love the blinds. They look great and very easy to work with by remote. We had the best salesman Tony M. Tony knew what works best for our home and recommended the remote blinds. Thank you Tony!

1 year ago

Reply from 3 Day Blinds

Hello Nancy, Thank you for taking the time to comment. We are delighted to hear that you enjoyed the experience with your Designer, and we will be sure to pass along this feedback. Thank you for choosing 3 Day Blinds!

May. 18th, 2023

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Veltri Middletown, NY

The sales consultant did a good job explaining the product, promotion of the product and the scheduling of delivery and installation.The personnel that installed our blinds did an excellent Job!!!

1 year ago

Reply from 3 Day Blinds

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

May. 17th, 2023