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3 Day Blinds

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9.2

Overall Score

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Gina

Let me first start by saying our installer was great I originally ordered faux wood blinds and plantation shutters back in Oct 2023. Our blinds were delivered and installed as promised. I was advised the plantain shutters would be ordered, delivered and installed in Dec due to high demand. I contacted Amanda L who co firmed our order was never processed and I would receive the shutters in 2-3 weeks. There was no follow-up or compensation offered for our inconvenience. I tried reaching back out to Amanda with no response. The only person to give any update was the installer who advised he's been keeping track of the delivery of our order. I would appreciate a callback from management to discuss your customer service.

9 months ago

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Reply from 3 Day Blinds

We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.

Jan. 26th, 2024

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Carol

We have used Beverly at 3 Day Blinds more than one home. She is amazing and the installer did an excellent job. Their fabrics are very nice. Large selection.

9 months ago

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Reply from 3 Day Blinds

Hello Carol. Thank you for taking the time to share your experience! We truly value your feedback.

Jan. 24th, 2024

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Jane

They give suggestions when you aren't quite sure. If you do know what you want, they help guide you to the best available product. I have found they're very durable.

10 months ago

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Reply from 3 Day Blinds

Hello Jane, Thank you for sharing your experience!

Jan. 4th, 2024

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Anna

They were very prompt and very, very kind. The young man was very knowledgeable, and he said he was going to be here at a certain time and he was here.

10 months ago

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Reply from 3 Day Blinds

Hello Anna, Thank you for sharing your experience!

Jan. 4th, 2024

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Cecilia

It looks fantastic and hopefully it lasts. The person that came here really knew what she was doing. The sales gal was very sharp, a very good decorator.

10 months ago

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Reply from 3 Day Blinds

Hello Cecilia. Thank you for taking the time to share your experience! We truly value your feedback.

Jan. 4th, 2024

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Natalie Brooklyn, NY

“3-day” blinds turned out to be really, really expensive, the guy who came to our house to do the estimate and first measurement vaped at our kitchen table I front of us while we were waiting for the calculations (without asking), and took over 3 MONTHS to be installed and finished because something (we never knew what) was out of stock (but our rep never told us there might be a delay). Overall the result was “fine” but I wouldn’t say I’m happy with the overall experience.

10 months ago

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Reply from 3 Day Blinds

Hello Natalie,
Thank you for your feedback. Would you be willing to send us a direct message and provide us your invoice number, phone number, or address associated with your account so we can look into this?

Dec. 20th, 2023

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Beth Exline Jacksonville, FL

I have inset plantation shutters with existing window trim. Your Facebook admin told me that decorators white is the matching color; it isn't. An email response said there is no matching color. There's very little help after the purchase.

10 months ago

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Reply from 3 Day Blinds

Hi Beth,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please respond to our direct message here or give us a call at (800)800-3329 or email us at CustomerCare@3day.com, and we will be more than happy to assist.

Dec. 20th, 2023

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Christian Bohm Florence, KY

The blinds are beautiful and were installed in an efficient manner. I love them. The only disadvantage is that they took several more weeks to arrive than we had expected.

10 months ago

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Reply from 3 Day Blinds

3 Day Blinds is committed to providing excellent customer support, and we thank you for your feedback.

Dec. 20th, 2023

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Steven Perryman

I liked the price. I also like the blinds themselves. The installer was friendly, knowledgeable, and on time. I may have some more blinds installed later.

11 months ago

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Reply from 3 Day Blinds

Thank you for sharing your experience!

Dec. 14th, 2023

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Dawnmarie

They were quick, they were efficient, and they were really knowledgeable. The product that we received is high quality and does exactly what it's supposed to do.

11 months ago

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Reply from 3 Day Blinds

Thank you Dawnmarie! We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing 3 Day Blinds!

Dec. 14th, 2023

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Karen D. Norristown, PA

Chris the installer and Maryann the sales rep were both very polite, professional & timely with their appointments. I love my kitchen blinds, both motorized & cordless.

11 months ago

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Reply from 3 Day Blinds

Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Dec. 14th, 2023

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Debarah Perry

The young man who installed the blinds was pleasant and respectful and did an excellent job. His name was Jaron and he left his 4 ft level. I hope he can come get it!

11 months ago

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Reply from 3 Day Blinds

Thank you for sharing your experience with 3 Day Blinds! We are truly happy that you chose to work with us. We will let the installer know. Thank you so much!

Nov. 29th, 2023

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Sherry Dundalk, MD

From the first phone call to installation, every person I dealt with was professional and truly wonderful. We love our window treatments and are extremely satisfied.

11 months ago

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Reply from 3 Day Blinds

Hello Sherry. Thank you for sharing your 3 Day Blinds experience!

Nov. 29th, 2023

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Patricia Homewood, IL

The first person I met was efficient and nice. The installation person was very good, on time, did his work calmly and guickly. Everything seems. To be working!

11 months ago

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Reply from 3 Day Blinds

Hello Patricia, Thank you for taking the time to comment. We are delighted to hear that you enjoyed the experience with both your Designer and Installer, and we will be sure to pass along this feedback. Thank you for choosing 3 Day Blinds!

Nov. 29th, 2023

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Karen

I spent $10,000 on automatic blinds. I love the convenience of the blinds despite the high cost. The blinds came with warranties, a year for mechanical parts and a longer warranty on materials etc. I called the company a year and 10 days after the installation of the blinds. One of the motors on the blinds stopped working. It would no longer take a charge - it wouldn’t go up and down. It took several days to get a call back about the issue. Then I was informed they would honor the year warranty as it had just passed, but there was a SERVICE FEE for the technician! Outrageous. What kind of warranty for repair is for a broken device if only their tech can fix it and the service charge isn’t covered. I won’t be recommending them to others.

11 months ago

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Reply from 3 Day Blinds

We apologize for any inconvenience, and thank you for your patience. Please provide us with your invoice number or phone number associated with your account so we can look into this. Once we have your information we will have our Customer Care team reach out to you immediately to assist in addressing this issue. Thank you.

Nov. 29th, 2023

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Peggy

I haven't evaluated the blinds yet, but I find them beautiful and they are working out very well. The process was quick, easy, and efficient. Overall, I'm pleased with my experience!

2 weeks ago

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Reply from 3 Day Blinds

Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Nov. 1st, 2024

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Leonard

I’m pleased with the quality of service but would appreciate a larger selection. The team I work with is fantastic, and the process of getting estimates is very convenient and efficient. Overall, a great experience!

2 weeks ago

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Reply from 3 Day Blinds

Hello Leonard, Thank you for taking the time to share your experience! We truly value your feedback.

Nov. 1st, 2024

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Tom

I recently purchased blinds and I'm thrilled with the product! They look clean and work perfectly. The entire experience was positive, thanks to Sylvia's efficient sales assistance and the courteous installer who left everything spotless. Highly recommend for quality service and top-notch products!

2 weeks ago

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Reply from 3 Day Blinds

Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Nov. 1st, 2024

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Ustilla

I absolutely love these blinds! They allow plenty of natural light into my home and are super easy to operate. Plus, the price was very reasonable for the quality I received. Overall, I'm very satisfied with my purchase!

2 weeks ago

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Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

Nov. 1st, 2024

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Anonymously

I had a great experience with this service! The installation was excellent, and the options available were attractive. They offered good value for money, and their customer service was outstanding. They were very responsive and accommodating to my needs. Highly recommend!

2 weeks ago

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Reply from 3 Day Blinds

Thank you for taking the time to share your experience! We truly value your feedback.

Nov. 1st, 2024

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Cathy Trent CA

I love my window treatments. The whole process from ordering to installation was great. I had used 3-Day Blinds many years ago in a prior home and was not disappointed this time either. Great company.

11 months ago

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Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Nov. 15th, 2023

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Suzanne Crawford San Diego, CA

Excellent experience from the consultation to the installation. The outcome was just what I wanted. I got 3 total bids and 3 Day Blinds was the only company that could meet my requirements.

11 months ago

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Reply from 3 Day Blinds

Thank you Suzanne! We always strive to deliver a great experience, and appreciate all of your feedback. Thank you for choosing 3 Day Blinds!

Nov. 15th, 2023

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Jill Riedel Schertz, TX

My shutters look fantastic. I love them. The experience I had from the sales rep to the installation was excellent. I highly recommend 3 Day Blinds for any window covering needs.

1 year ago

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Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

Oct. 27th, 2023

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Sandra

The appointments were kept as scheduled. Everything was done well and properly, and that was the attention we were looking for. They're very good quality and very easy to use.

1 year ago

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Reply from 3 Day Blinds

Thank you for inviting 3 Day Blinds into your home!

Oct. 25th, 2023

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Linda

Durable for my purpose. Put together well. They look nice. They provide great customer service. They're affordable and that's probably the best thing. I worked with a great salesperson.

1 year ago

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Reply from 3 Day Blinds

Hello Linda,
Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Oct. 25th, 2023

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Peggy

It was a great deal. The sales woman was really great and the installer was phenomenal. The shades and the blinds were just exquisite. The fabric, everything, was just wonderful.

1 year ago

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Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

Oct. 25th, 2023

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Dianne

It just seems like they're well put together and they look good. It's not shabby and it's not inferior work. Everything went together great. I was just surprised how inexpensive it was. I thought it would be a lot more.

1 year ago

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Reply from 3 Day Blinds

Hello Dianne, Thank you for taking the time to comment! At 3 Day Blind we take pride in providing excellent customer service, and we are glad to hear we are on the right track.

Oct. 25th, 2023

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Felicia

I like what I chose and so far it looks good in my living room. My questions were answered quickly and I've had no issues with scheduling install and getting in touch with my installers, so everyone has been great there.

1 year ago

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Reply from 3 Day Blinds

Hello Felicia. Thank you for sharing your 3 Day Blinds experience!

Oct. 25th, 2023

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Ethel

I've used them for so long, and I just like the work that they do. They're very competent and they're just special. They've lasted me a long time and they're easy to clean. I like the design.

1 year ago

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Reply from 3 Day Blinds

Hello Ethel,
Thank you for choosing 3 Day Blinds. Our team appreciates the time spent working together on your window treatments.

Oct. 25th, 2023

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Elizabeth

The material is beautiful. It's exactly what I wanted. I couldn't be more pleased. They came on schedule, they got the work done on time, and they did a beautiful job of the installation.

1 year ago

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Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Oct. 25th, 2023

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Laura Salem, WI

I appreciated the ease of setting up the appointment and the prompt response. I didn't ask for rapid turnaround - and I didn't really need to because the blinds were ready so quickly. The installer was fantastic.

1 year ago

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Reply from 3 Day Blinds

Thank you for inviting 3 Day Blinds into your home!

Oct. 25th, 2023

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Dolores Sonia Cave Creek, AZ

I love working with 3 Day Blinds & Kimmy B is the best! The product is an amazing value for the investment & Kimmy’s attention to detail makes it all easy. Happy Clients every time! 🤩

1 year ago

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Reply from 3 Day Blinds

Hello Dolores, Thank you for taking the time to comment. We are delighted to hear that you enjoyed the experience with your Designer, and we will be sure to pass along this feedback. Thank you for choosing 3 Day Blinds!

Oct. 25th, 2023

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Anne Ashburn, VA

Great product! Excellent sale pitch, anticipated and covered my questions as part of the presentation. An unterstandable review and breakdown of the contract and time lime before order placed.

1 year ago

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Reply from 3 Day Blinds

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Oct. 20th, 2023

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Catherine Burke Rockville, MD

3D Blinds provides an outstanding product and great customer service. I plan to use them for a third time next year to complete window treatments for all the windows in my house.

1 year ago

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Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Oct. 20th, 2023

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Judy M Shelton Fort Worth, TX

Salesperson was great when writing the order. The first installer was great. Second one kind of left me with a mess. After weeks I have yet for someone to come by and help me with these cords hanging down on the Roman shades. There are 4 long cords with a tag on them hanging down and I am not sure where to put the bar you wrap them on. Also they are very hard to get to look right when I pull them up. The ones I had before had a beaded chain that controlled everything evenly and had no unsightly cords.

1 year ago

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Reply from 3 Day Blinds

Hello Judy,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please send us a direct message here through Best Company, or you may give us a call at (800)800-3329 or email us at CustomerCare@3day.com, and we will be more than happy to assist. Thank you!

Oct. 20th, 2023

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Moira Alexandria, VA

Blinds are all great, with the exception of the one over the kitchen sink. It’s a little off on the right side the way it was hung. I probably should have cleared off more counter space before it was installed. All other blinds are fantastic.

1 year ago

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Reply from 3 Day Blinds

Hello Moira,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at CustomerCare@3day.com, and we will be more than happy to assist.

Oct. 20th, 2023

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Crystal

They're courteous, prompt, and gave us all the information whenever we needed it. They work really well and they cut the light out a lot better than our old ones. They're just really good.

1 year ago

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Reply from 3 Day Blinds

Hello Crystal, Thank you for sharing your experience!

Oct. 20th, 2023

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Erica

They were very responsive and very willing to help. Lots of options and great material. I'm just overall happy with the product and the look of the blinds that were installed.

1 year ago

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Reply from 3 Day Blinds

Thank you for sharing your experience with 3 Day Blinds! We are truly happy that you chose to work with us.

Oct. 20th, 2023

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Lori

She came and she measured, and we picked stuff out. Immediately the man called me the next day, and he came out and measured again, and then they were ordered. Everything was very timely. It was nice.

1 year ago

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Reply from 3 Day Blinds

Thank you for your feedback and continued support! It means the world to us to hear that you loved the treatment.

Oct. 20th, 2023

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Anonymous

They are responsive and as quick as possible. They were efficient when they got here. I had one shade and it started to disintegrate, but it was very old, the shutters that I've got have held up fine.

1 year ago

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Reply from 3 Day Blinds

Thank you for taking the time to share your experience! We truly value your feedback.

Oct. 20th, 2023

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Marvin

The gentleman who came to me was very, very good, following the woman who came to me initially, and she was very good also. I like it very much. The only problem I have now is I can't get one of the blinds to go all the way up. I don't know why.

1 year ago

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Reply from 3 Day Blinds

Hello Marvin,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at CustomerCare@3day.com, and we will be more than happy to assist.

Oct. 20th, 2023

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Gajc Homer Glen, IL

When I called, they were very polite and explained everything to me, and gave me a good price on the blinds. The quality is very good, better than the blinds that you would buy at a store.

1 year ago

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Reply from 3 Day Blinds

Thank you for sharing your experience!

Oct. 20th, 2023

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Vida

I've never had an issue. The person that came to my home was personable and professional. It was a good experience. They're well-made, and they look nice. They hang nicely and are easy to clean.

1 year ago

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Reply from 3 Day Blinds

Hello Vida. Thank you for sharing your 3 Day Blinds experience!

Oct. 20th, 2023

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R

They answer the phone, and they come when they say they are. The product is good and the people I've interacted with have all been outstanding. I had 3 Day Blinds for over 20 years and some have held up beautifully.

1 year ago

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Reply from 3 Day Blinds

Thank you so much for your gracious feedback. We always love to hear happy customers that have had a terrific experience. Enjoy the rest of your day!

Oct. 20th, 2023

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Jamie

Very attentive, to detail and quick turnaround with issues. Our sales Rep was fantastic, took all the right measurements We had no issues. Overall it was a pleasant experience.

1 year ago

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Reply from 3 Day Blinds

Hello Jamie, Thank you for taking the time to comment! At 3 Day Blind we take pride in providing excellent customer service, and we are glad to hear we are on the right track.

Oct. 20th, 2023

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Virginia

They showed up on time, not only for the appointment to measure, but the installer was on time. He called ahead. I can't reach it so I have never opened and closed it, but it seems to be fine where it is and everything.

1 year ago

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Reply from 3 Day Blinds

Hello Virginia,
At 3 Day Blinds we have a dedicated Customer Care team to answer questions and address any concerns with your order. Please give us a call at (800)800-3329 or email us at CustomerCare@3day.com, and we will be more than happy to assist.

Oct. 20th, 2023

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Sendrak

They were very professional, and she knew exactly what I was looking for. Very easy to work with. They were better than I expected. Premium Quality, but they were a little expensive

1 year ago

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Reply from 3 Day Blinds

Thank you for sharing your feedback! We aim to offer the very best customer service possible, and we are glad to hear that we are on the right track.

Oct. 20th, 2023

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Kat

I've used the same service person and she's always been good with me. I have never had any issues or problems with them. They're a little pricey, but overall they're worth it.

1 year ago

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Reply from 3 Day Blinds

Hello Kat, Thank you for taking the time to comment. We are delighted to hear that you enjoyed the experience with your Designer, and we will be sure to pass along this feedback. Thank you for choosing 3 Day Blinds!

Oct. 20th, 2023

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Phawana

They follow through with what they said. I think they came out probably three times and everything was done. Installation was quick, accurate, and good. It's been only a month but still looks like new.

1 year ago

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Reply from 3 Day Blinds

Thank you for inviting 3 Day Blinds into your home!

Oct. 20th, 2023

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Lisa Lake City, MN

High quality priduct that was made and installed quickly. we had an issue with one of the blinds and the installation team ordered a new one and it too was delivered quickly. they look great!

1 year ago

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Reply from 3 Day Blinds

Thank you for sharing your experience with 3 Day Blinds! We are truly happy that you chose to work with us.

Sep. 28th, 2023