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AUTOPAY

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1,272 User Reviews

8.8

Overall Score

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Michael Dougherty Tulsa, OK

refinancing was painless and easy from beginning to end.

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for working with us Michael!

Jul. 8th, 2021

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star star star star star

Randy Davis Gordonville, TX

The process went smoothly and correspondace was very good

10 months ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback Randy!

Jul. 8th, 2021

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Robert Sutter Brunswick, OH

Good experience, took a long time but achieved results I was looking for.

10 months ago

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Reply from AUTOPAY

We are sorry for any delays Robert! Thank you for sharing your feedback, and continuing with us!

Aug. 3rd, 2021

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star star star star star

Sonya P Washington Midlothian, VA

They were helpful and provided great customer service

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for working with us Sonya!

Jul. 8th, 2021

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star star star star star

Stephanie Medora, IL

Very personable. They did great at communicating.

10 months ago

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Reply from AUTOPAY

Thank you for your feedback Stephanie!

Jul. 8th, 2021

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star star star star star

Antoinette Eaton Houston, TX

Andrea was great. She help from start to finish

10 months ago

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Reply from AUTOPAY

Thank you for your feedback Antoinette!

Jul. 8th, 2021

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star star star star star

Nathanael Cosio Bentonville, AR

They made the process very easy and convenient.

10 months ago

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Reply from AUTOPAY

Thank you for your feedback Nathanael! We are happy to assist you! Thank you for choosing AUTOPAY!

Jul. 8th, 2021

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Steven Siegelman Toms River, NJ

Wasn't told I would get charged a month of interest before the check was sent. I will not recommend this service to anyone..

10 months ago

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Reply from AUTOPAY

Hello Steven, We apologize for the confusion and inconvenience. We would love to address your concerns about your loan balance and address what may have occurred during your experience with us. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Angela Memmel Grafton, WI

Took a lot longer than expected and had to pay more interest because it took so long

10 months ago

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Reply from AUTOPAY

Hello Angela, We apologize for the delay, thank you for sharing your experience. If you could please give us a call when you are ready at 844-290-5731 we will be more than happy to assist you to make sure everything is in order for you.

Aug. 6th, 2021

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Robert Latham Battle Ground, WA

Communication was hit and miss, a lot of missed calls and emails

10 months ago

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Reply from AUTOPAY

Hello Robert, Thank you for sharing your experience. We apologize for the difficulties in communication. This is not the experience we strive for here at AUTOPAY. If you would like to share more about your experience, please call us at 844-290-5731.

Aug. 6th, 2021

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Sherry Vermilyer Alpine, AL

Excellent service and quick turn around.

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you Sherry!

Jul. 8th, 2021

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Brandi Teel Land O Lakes, FL

Bryce worked great through the process and it was seamless

10 months ago

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Reply from AUTOPAY

Fantastic! thank you for your feedback, Brandi!

Jul. 16th, 2021

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Raymond Hughes Platte Center, NE

Did an excellent job in helping me and making sure that they had everything

10 months ago

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Reply from AUTOPAY

Great! Thank you for working with AUTOPAY, Raymond!

Aug. 3rd, 2021

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star star star star star

Justin Bolyard Fulton, KS

There process was Easy fast and professional

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for sharing Justin!

Jul. 17th, 2021

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Jodie L Dye Nash, TX

very helpful, friendly and all around great

10 months ago

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Reply from AUTOPAY

Thank you, Jodie! We are happy to work with you!

Jul. 16th, 2021

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Jon Muskegon, MI

They were able to help me lower my payment

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Joshua Mediavilla Waterbury, CT

Always in contact with me, either text emails or by phone.

10 months ago

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Reply from AUTOPAY

Outstanding, Joshua! Thank you for your feedback!

Jul. 16th, 2021

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Kelli Thompson Lawrenceville, GA

Everything was done quickly and professionally

10 months ago

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Reply from AUTOPAY

Outstanding! Thank you for your feedback Kelii!

Jul. 16th, 2021

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Kenneth G Williams Meridian, MS

We're very professional and willing to help

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you, Kenneth!

Jul. 16th, 2021

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Kristine Raab Zeeland, MI

My representative was friendly and on top of what I needed

10 months ago

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Reply from AUTOPAY

Outstanding Kristine! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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La-Shonda M Hudson Minneapolis, MN

Fast and friendly got me done with poor credit

10 months ago

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Reply from AUTOPAY

Outstanding La-Shonda! Thank you for working with AUTOPAY!

Jul. 16th, 2021

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Lykecia Williams Moundville, AL

They helped me so much to get out of high interest rate.

10 months ago

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Reply from AUTOPAY

We are so happy to help you save Lykecia! Thank you for choosing AUTOPAY!

Jul. 16th, 2021

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Robert Sandoval Manteca, CA

Great customer service and very knowledgeable

10 months ago

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Reply from AUTOPAY

Thank you for your Feedback Robert!

Jul. 16th, 2021

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Roy Shine Texarkana, TX

Great job finding a good rate. Communication was not prompt.

10 months ago

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Reply from AUTOPAY

Roy Thank you for sharing your experience. We are delighted to hear we could find you a better rate and apologize for the communication issues you experienced. We will work to improve in this regard. If you would like to discuss please call us at 844-290-5731Thank you for working with AUTOPAY!

Aug. 4th, 2021

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Stephen Grissom Benicia, CA

Helpful and made it pretty easy to refinance my vehicle

10 months ago

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Reply from AUTOPAY

Thank you for the feedback Stephen! We're happy to help!

Jul. 3rd, 2021

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Tanger Wright Olive Branch, MS

They saved me almost 100 and with more benefits than I had.

10 months ago

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Reply from AUTOPAY

Outstanding! Thank you for the feedback Tanger!

Jul. 3rd, 2021

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Theresa Schwartz Flat Rock, MI

Made refinancing easy and quick. Customer service is great!

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Theresa!

Jul. 3rd, 2021

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Tony Espinoza Moreno Valley, CA

Quick and easy, no harassment or pressure

10 months ago

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Reply from AUTOPAY

Happy to help Tony! Thank you for the feedback!

Jul. 3rd, 2021

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Tonya Palmertree Greenville, MS

Very easy process. I have no complaints.

10 months ago

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Reply from AUTOPAY

Thank you for the feedback, Tony. Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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star star star star star

WAYNE A. CHISM Lawrenceburg, KY

GREAT PEOPLE. GREAT RATES. PROFESSIONAL

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for your feedback Wayne.

Jul. 3rd, 2021

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Alejandro T. El Paso, TX

It was a great and easy experience. Highly recommend.

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for the recommendation Alejandra!

Jul. 3rd, 2021

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Angelique Aubin (conn-fab) Jewett City, CT

Took longer than I thought it would to finally get the loan settled

10 months ago

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Reply from AUTOPAY

We are sorry about the delay, We will strive to improve here. Thank you for your feedback, Angelique!

Aug. 2nd, 2021

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Bobbie Hale Columbus, MS

Very quick to respond good customer service

10 months ago

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Reply from AUTOPAY

Thank you for your feedback Bobbie!

Jul. 3rd, 2021

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star star star star star

Brandon C Jones Abilene, TX

Excellent communication. Fast process. Trustworthy

10 months ago

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Reply from AUTOPAY

Excellent! Thank you for working with AUTOPAY!

Jul. 3rd, 2021

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Brian R Reese Alpharetta, GA

Cheresa was knowledgeable, friendly, and pleasant to deal with.

10 months ago

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Reply from AUTOPAY

Great! Thank you for your feedback Brian!

Jul. 17th, 2021

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star star star star star

Caleb Stemen Fort Mc Coy, FL

Awesome customer service hassle free refinance

10 months ago

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Reply from AUTOPAY

Great! Thank you for your feedback Caleb!

Jul. 3rd, 2021

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Christina M Hobbs-Snyder Issaquah, WA

Save me money and allowed me to skip 2 payments

10 months ago

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Reply from AUTOPAY

Thank you Christina! We are happy to help! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Craig maynard Stockton, CA

Excellent customer service/follow-up info to exceed request

10 months ago

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Reply from AUTOPAY

Thank you for your feedback Craig!

Jul. 3rd, 2021

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Danica Fort Lauderdale, FL

They provided me with Excellent customer service

10 months ago

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Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Jul. 3rd, 2021

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Haley Bruner Moore, SC

Honestly, they wanted to make the sale not get me the best rate. They explained nothing like they should have and cost me money.

10 months ago

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Reply from AUTOPAY

Hello Haley, thank you for sharing your experience. We apologize, as this is not the experience we strive for here at AUTOPAY. If you wish, we would be more than happy to address your questions or concerns. Please call us at 844-290-5731 when you are ready.

Aug. 6th, 2021

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Jacob Buckheister Anniston, AL

Very prompt and helpful getting answers.

10 months ago

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Reply from AUTOPAY

Thank you, Jacob! We are happy to work with you!

Jul. 16th, 2021

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Ryan Conley Palm Desert, CA

Every step was fast, friendly and efficient

10 months ago

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Reply from AUTOPAY

Thank you for your review, Ryan!

Jun. 23rd, 2021

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star star star star star

Mary Lou La Bella Lake Elsinore, CA

Excellent, they got me exactly what I wanted

10 months ago

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Reply from AUTOPAY

Thank you for the feedback, Mary Lou!

Jun. 23rd, 2021

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michael crafts Auburn, CA

they handled all of the process very easy

10 months ago

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Reply from AUTOPAY

Thank you for your review Michael! Cheers, AUTOPAY

Jun. 23rd, 2021

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Michelle Pagan Columbus, GA

Tom N was a dream to work with very knowledgeable

10 months ago

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Reply from AUTOPAY

Outstanding! We will pass along the kind words to Tom's leadership team! AUTOPAY!

Jun. 23rd, 2021

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star star star star star

Benjamin Ray K Mendoza Auburn, IA

Very easy process. Very helpful agents. Very u stressful.

10 months ago

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Reply from AUTOPAY

Thank you for your kind words, Benjamin! Cheers, AUTOPAY!

Jun. 23rd, 2021

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Lori Logan Pottstown, PA

Very easy refinancing. My percentage dropped 12 points

10 months ago

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Reply from AUTOPAY

Lori, We are so thrilled to see you had such a positive experience! Cheers!

Jun. 23rd, 2021

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gary jones Florissant, MO

The loan process was quick as if they knew the loan was approved

10 months ago

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Reply from AUTOPAY

Great feedback, Gary! Thank you for your business. Cheers, AUTOPAY

Jun. 23rd, 2021

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star star star star star

Gloria Marrujo Desert Hot Springs, CA

Very fast and easy process no hassles at all.

10 months ago

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Reply from AUTOPAY

Thank you for your review!

Jun. 23rd, 2021

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star star star star star

Mary Jo Madden Westfield, NJ

They were relentless in getting me better rates

10 months ago

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Reply from AUTOPAY

Thank you for choosing AUTOPAY for your refinance needs! Cheers!

Jun. 23rd, 2021