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AUTOPAY

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8.0

Overall Score

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Hilary Birdsong Elgin, TX

Kevin was awesome, and he helped me throughout the whole process!

2 years ago

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Reply from AUTOPAY

Outstanding to hear, We will pass along your feedback to your specialist!

Dec. 17th, 2021

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star star star star star

Larrisa Basset Missoula, MT

Easy process and the communication and customer service were beyond helpful

2 years ago

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Reply from AUTOPAY

Great to hear we were able to help you save! Thank you for sharing your experience!

Dec. 17th, 2021

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star star star star star

[email protected] Tavares, FL

Very helpful in getting me a lower interest rate on my auto loan.

2 years ago Edited January 10, 2024

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Reply from AUTOPAY

Thanks for posting a review! I'm glad we could set you up with one of our lenders, but I'm so sorry we weren't able to impress. We would love to hear more about your experience. Please give us a call at 844-290-5731 so we can discuss this.

Dec. 18th, 2021

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star star star star star

Rae Lloyd Grifton, NC

Everything went smoothly and our payment went down nearly $100

2 years ago

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Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Dec. 17th, 2021

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star star star star star

Suzanne Cedar Hill, MO

The entire process was handled courteously and efficiently.

2 years ago

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Reply from AUTOPAY

This is great to hear, Suzanne! Thank you so much for sharing your experience.

Dec. 8th, 2021

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star star star star star

Lisa MacDonald Chicopee, MA

Was able to help refinance my car made the rate lower and the monthly payments

2 years ago

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Reply from AUTOPAY

We're always thrilled to hear that we could save a client some money, Lisa! Thanks for sharing!

Dec. 9th, 2021

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star star star star star

Bridgette A Gonzales Riverton, UT

Good communication back and forth. Kept me informed and updated.

2 years ago

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Reply from AUTOPAY

Thanks for sharing your great experience, Bridgette!

Dec. 9th, 2021

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star star star star star

Tracie Carter Decatur, IL

I had a good experience with them. I would use their services again. Thank you!

2 years ago

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Reply from AUTOPAY

Thank you for choosing AUTOPAY, Tracie! I'm glad we could help.

Dec. 9th, 2021

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star star star star star

Anthony Glendale, AZ

Communicated threw the whole process! Fast and easy process!

2 years ago

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Reply from AUTOPAY

This is great to hear, Anthony! Thank you for your business!

Dec. 9th, 2021

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star star star star star

Hector Perez Mesa, AZ

Everything was fast and seemless. I got a great rate. Customer service was good

2 years ago

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Reply from AUTOPAY

Thanks for sharing your experience, Hector! I'm glad we were able to help.

Dec. 9th, 2021

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star star star star star

Paul Brownell Massena, NY

Easy to deal with. Quick turnaround. Very knowledgeable.

2 years ago

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Reply from AUTOPAY

Thanks for taking the time to share your great experience, Paul!

Dec. 6th, 2021

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star star star star star

Lusio Duran Phoenix, AZ

Very helpful and friendly, got me a great refinance deal on my truck

2 years ago

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Reply from AUTOPAY

Thank you so much for your business, Lusio!

Dec. 6th, 2021

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star star star star star

Terrie Brenham, TX

They are quick to find better rates and get you into lower payments

2 years ago

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Reply from AUTOPAY

I'm glad we were able to find you such a quick solution! Thank you for choosing AUTOPAY.

Dec. 6th, 2021

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star star star star star_border

Taniesha Sanders Rural Hall, NC

The rep was VERY knowledgeable and courteous. He was also thorough in his approach

2 years ago

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Reply from AUTOPAY

Thank you for your awesome feedback, Taniesha! I'm glad to hear your specialist was able to leave such a great impression. Thank you for choosing AUTOPAY!

Dec. 1st, 2021

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star star star star star

Jacob Rios Troy, TX

Great help and good communication they really help me find a better rate

2 years ago

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Reply from AUTOPAY

Thanks for sharing your great experience, Jacob, and thank you for choosing AUTOPAY.

Dec. 6th, 2021

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star star star star_border star_border

Tashara Lynn Parker North Charleston, SC

They were good, fast, and followed thru the entire refinancing process of the loan from beginning to end.

2 years ago

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Reply from AUTOPAY

Thanks for the great review, Tashara! We appreciate you for choosing AUTOPAY. If you would like to discuss your experience further, please just give our customer success team a call at 844-290-5731.

Dec. 1st, 2021

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star star star star star

Balan McMinnville, OR

Work fast and are very respectful and responsible representatives trust 100%

2 years ago

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Reply from AUTOPAY

I'm glad we were able to earn your trust, Balan. Let us know if you need anything!

Dec. 6th, 2021

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star star star star star

Gene Othello, WA

Very nice people to work with and they have good interest rates

2 years ago

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Reply from AUTOPAY

Thank you for sharing your great experience, Gene!

Dec. 6th, 2021

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star star star star star

Dane Kailua Kona, HI

Customer service Was excellent and the timing it took his book was very short

2 years ago

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Reply from AUTOPAY

Thanks for the great review, Dane! We appreciate your business.

Dec. 6th, 2021

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star star star star star

Hector Salcido Pomona, CA

The customer service was great. The entire process was fast and friendly

2 years ago

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Reply from AUTOPAY

This is great to hear, Hector! Thank you for your business.

Dec. 6th, 2021

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star star star star star

Ryan Walker West Palm Beach, FL

Very professional an easy to speak with also very informative

2 years ago

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Reply from AUTOPAY

Thanks for the awesome feedback, Ryan! We are so glad we could help. Thanks for choosing AUTOPAY!

Dec. 6th, 2021

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star star star star star

KATHY MORROW Ocala, FL

By far the best customer service ever had Ashly D was the best

2 years ago

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Reply from AUTOPAY

Thank you for sharing your experience, Kathy, and for choosing AUTOPAY. We'll make sure to pass your feedback along to Ashly.

Dec. 6th, 2021

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star star star star star

Tyson Rohrbach Stafford, VA

Good customer service friendly service and have a positive attitude

2 years ago

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Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Dec. 1st, 2021

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star star star star star

Sandra Espino Van Nuys, CA

Was vertical easy and fast and Mr Christopher P was very helpful.

2 years ago

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Reply from AUTOPAY

Thanks for the review, Sandra! I'm glad we were able to make the process so easy. We'll pass this along to Christopher!

Dec. 6th, 2021

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star star star star star

Thomas Lawson Strafford, MO

They found me a lower payment. With a lower interest rate.

2 years ago

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Reply from AUTOPAY

I'm so glad we were able to save you some money, Thomas! Thank you for refinancing with AUTOPAY.

Dec. 1st, 2021

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star star star star star

Jonathan Norton Rio Rancho, NM

They were very nice and efficient and got me approved in about a week

2 years ago

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Reply from AUTOPAY

Jonathan, this is great feedback! Thank you so much for your review, and for choosing AUTOPAY!

Dec. 1st, 2021

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star star star star star

Maria l rivera Clewiston, FL

Easy to work with/ reliable / kept me updated throughout the entire process

2 years ago

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Reply from AUTOPAY

Maria, I'm so glad we were able to provide such a great experience! Thank you so much for your review.

Dec. 1st, 2021

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star star star star star

Lucio Vasquez Parlier, CA

Had an awesome experience and customer service was excellent

2 years ago

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Reply from AUTOPAY

We're so glad to hear about your great experience, Lucio! Thank you for your review and for choosing AUTOPAY.

Dec. 1st, 2021

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star star star star star

C. Hunter Yonkers, NY

Their representative was very patient, helpful and diligent

2 years ago

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Reply from AUTOPAY

This is great to hear! Thank you so much for the great review and for choosing AUTOPAY.

Dec. 1st, 2021

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star star star star star

Brittany Bradshaw Willard, NC

Competent personable, took the time to make sure I had what I needed.

2 years ago

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Reply from AUTOPAY

Thank you for the great review, and for refinancing with AUTOPAY!

Dec. 6th, 2021

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star star star star star

Bryson Fenimore Tooele, UT

Customer service representative was amazing very helpful and patient

2 years ago

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Reply from AUTOPAY

Thanks for your business and your review, Bryson!

Dec. 6th, 2021

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star star star star star

Trina S Robinson Los Angeles, CA

Auto pay is very patient with me and Very knowledgeable of my needs and wants.

2 years ago

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Reply from AUTOPAY

Trina, I'm so glad you had an excellent experience. Thanks for sharing!

Dec. 6th, 2021

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star star star star star_border

Henry S Hernandez Fontana, CA

They have great customer service, they have helped me through the whole process of refinancing

2 years ago

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Reply from AUTOPAY

Hello, Henry, and thank you for sharing your experience! I'm so glad we were able to assist you. If you have any other questions, just let us know.

Nov. 2nd, 2021

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star star star star star

Don Murfreesboro, TN

Excellant company to do business with. Professional and knowledgeable

2 years ago

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Reply from AUTOPAY

Hi, Don, I'm so glad we were able to help! Thank you for choosing AUTOPAY, and for this excellent review.

Nov. 2nd, 2021

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star star star star star

David Council Bluffs, IA

Great customer service. Very knowledgeable staff, and very helpful

2 years ago

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Reply from AUTOPAY

Thanks for this awesome review, David! Thank you for refinancing with AUTOPAY.

Oct. 25th, 2021

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star star star star star

Ramon R Barrientez Liberty Hill, TX

Great professional! Great experience.Great people to work with!

2 years ago

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Reply from AUTOPAY

Ramon, thank you for the great review, and for refinancing with AUTOPAY! We love getting feedback like this.

Oct. 25th, 2021

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star star star star star

Sonia E Capetillo Laredo, TX

All my questions were answered. Very nice customer service

2 years ago

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Reply from AUTOPAY

This is great to hear, Sonia! Thank you for picking AUTOPAY for your refinance.

Oct. 26th, 2021

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star star star star star

Jennifer Williams Brooklyn, NY

The customer service was excellent. Staff was knowledgeable of the process.

2 years ago

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Reply from AUTOPAY

Thank you, Jennifer! This is the kind of review we strive for. Thank you for refinancing with AUTOPAY!

Oct. 26th, 2021

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star star star star star

U West Richland, WA

So easy to use to apply, sign documents, and refinancing went very quickly

2 years ago

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Reply from AUTOPAY

Fantastic! Thank you for choosing AUTOPAY!

Oct. 25th, 2021

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star star star star star

Arron p New York, NY

Very helpful fast working I was actually surprise thought it would been harder

2 years ago

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Reply from AUTOPAY

Amazing, Arron! Thank you for sharing your feedback with us! This is what we strive for!

Oct. 25th, 2021

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star star_border star_border star_border star_border

Datija Veal Atlanta, GA

I never got a welcome letter so I dont know anything. when is my payment? and when trying to contact customer service, they told me they cant send me a welcome letter. what??

2 years ago

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Reply from AUTOPAY

Hell Datija, We are sorry to hear of this communication error. We would love to help you with this. Please call your customer success department at 844-290-5731. Unfortunately, we are not the new lender and can not send anything on their behalf but please call so we can help you finish the transition to your new lender.

Oct. 25th, 2021

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star star star star star

Don Ruiz Houston, TX

Very pleased with the assistance and quickness to complete the process.

2 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing your feedback!

Oct. 25th, 2021

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star star star star star

Ester capella Burnsville, MN

Great service and fast they help me out a lot very fast results

2 years ago

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Reply from AUTOPAY

We always enjoy seeing feedback like this! Thank you Ester for choosing AUTOPAY!

Oct. 25th, 2021

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star star star star star

Haley Lincoln City, OR

Customer service was excellent and very, very fast communication.

2 years ago

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Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 25th, 2021

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star star star star star

Jomelies Santana Bradenton, FL

The casa manager helped me so much! In every possible way she could.

2 years ago

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Reply from AUTOPAY

Perfect! Thank you,! We appreciate you sharing!

Oct. 25th, 2021

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star star star star star

Jose garcia Mammoth Lakes, CA

They responded to my questions very quick and gave me an excellent offer.

2 years ago

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Reply from AUTOPAY

Outstanding! Thank you for sharing this great feedback with us Jose!

Oct. 25th, 2021

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star star star star star

Krista Catanese Sebring, FL

They worked hard to get my interest rate low and affordable

2 years ago

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Reply from AUTOPAY

We are thrilled to have lowered your rate and save you on your payment! Thanks for the feedback! Cheers AUTOPAY

Oct. 25th, 2021

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star star star star star

Michael Roman Dekalb, IL

Easy process, no hassle, all done electronically , my rep was great Nathan

2 years ago

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Reply from AUTOPAY

Thank you for choosing AUTOPAY! We appreciate your business!

Oct. 25th, 2021

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star star star star star

Wilfedo Diaz Spring Hill, FL

Quick friendly response , anytime I had a question they were quick to respond

2 years ago

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Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 25th, 2021

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star star star star star

Leah Rainbow City, AL

The person I spoke to was very helpful through the entire process!

2 years ago

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Reply from AUTOPAY

Perfect, Thank you,! Customers are first! Thank you for sharing your feedback!

Oct. 21st, 2021